Masterkey Hospitality
- Company typePrivate
- Founded2009
- HeadquartersSuwanee, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
Masterkey Hospitality firmographics
Firmographics- Name
- Masterkey Hospitality
- Legal name
- Masterkey
- Website
- https://masterkeyusa.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Masterkey Hospitality industry classification
Industry- Product category
- Hotel Revenue Management Services
- NAICS
- Management Consulting Services (54161), Traveler Accommodation (7211)
- SIC
- Real Estate Agents & Managers (For Others) (6531), Services-Facilities Support Management Services (8744)
- akta.pro industry
- Hospitality (Hotels & Resorts) Asset ManagementBusiness & Public Services/Real Estate Services (Brokerage, Property Management)/Real Estate Asset & Portfolio ManagementValue Inn / No-Frills HotelsLodging Booking & Accommodation Management
Keywords
Where Masterkey Hospitality is headquartered
LocationHeadquarters
- HQ city
- Suwanee
- HQ country
- United States
- HQ region
- North America
Markets served
Masterkey Hospitality business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Hotel Management Services: Recurring managed services for hotels including revenue management, sales management, and review management. Priced on a subscription basis with month-to-month terms, no long-term contracts required.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom hotel management packages |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Masterkey Hospitality product offering
Product offeringCore offering
Masterkey Hospitality provides outsourced daily revenue management, sales management, and review management services for economy, midscale, and independent hotels across the United States. The company delivers daily rate strategy, OTA optimization, corporate and group sales prospecting, and professional review response on Google, TripAdvisor, Booking.com, and Expedia via dedicated support teams operating under month-to-month subscription contracts.
Product overview
Masterkey Hospitality offers a unified hotel management platform with three core service modules: Revenue Management, Sales Management, and Review Management. The platform is designed for economy, midscale and independent hotels across the U.S., providing dedicated support with dedicated teams. The Revenue Management module handles daily pricing strategy and OTA optimization; the Sales Management module covers corporate and group sales; and the Review Management module manages guest review responses across major platforms.
Differentiator
Problem solved
Functional benefit
Products and services
- Revenue Management
Companies that use Masterkey Hospitality
Customer profileSegments3 records
Ideal customer profiles2 records
Masterkey Hospitality technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Masterkey Hospitality partnerships and signals
Strategic signalScale indicators3 records
Recent moves4 records
Expansion highlights1 record
Masterkey Hospitality competitors and assessment
Company assessmentDirect peers
- Guestline: Hospitality software provider targeting independent hotels, offering PMS, distribution and revenue management. Direct comparable on go-to-market and customer profile to Masterkey.
- Lighthouse (formerly OTA Insight): Revenue intelligence and market data platform for the hospitality industry. Competes with Masterkey by offering hoteliers rate shopping, market intelligence and revenue optimization on a SaaS basis.
- Atomize: AI-powered revenue management system for hotels and serviced apartments. Competes head-on with Masterkey on daily pricing, demand forecasting and channel management for independent and chain hotels.
- Duetto: Cloud-based revenue management and pricing software for hotels and resorts. Directly competes with Masterkey's Revenue Management service, targeting similar hotel segments with daily rate strategy and channel optimization.
- Revinate: Hotel guest data, marketing and review management platform. Direct overlap with Masterkey's Review Management module, serving independent and chain hotels in guest communication and reputation.
- Hotel Effectiveness: Hotel operations and labor management platform serving economy and limited-service hotels. Closely aligned with Masterkey's target segment and operational depth in midscale/independent hotels.
- TrustYou: Hotel review and guest feedback platform used by independent and chain hotels. Directly competes with Masterkey's Review Management service across Google, TripAdvisor and major OTAs.
Broad incumbents
- Shiji Group: Global hospitality technology platform offering PMS, RMS, revenue management, and guest experience solutions. Broader incumbent competing with Masterkey across multiple service modules for chains and independent hotels.
- IDeaS Revenue Solutions: SaaS revenue management software used by hotels worldwide. Larger incumbent in the same revenue management category that competes with Masterkey, with a much broader portfolio of clients.
Emerging players
- ME+ (formerly Hotel Effectiveness + Methodserve): Mid-market hospitality operations suite combining labor management, revenue benchmarking and operational analytics. Emerging player expanding into the same economy/midscale independent hotel segment Masterkey serves.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Masterkey Hospitality social profiles
Digital presenceMasterkey Hospitality financial estimates
Financial estimateRevenue estimate
Valuation estimate
Masterkey Hospitality leadership team
Management profileNumber of profiles
Masterkey Hospitality funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Masterkey Hospitality M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Masterkey Hospitality
What does Masterkey Hospitality do?
Masterkey Hospitality provides outsourced daily revenue management, sales management, and review management services for economy, midscale, and independent hotels across the United States. The company delivers daily rate strategy, OTA optimization, corporate and group sales prospecting, and professional review response on Google, TripAdvisor, Booking.com, and Expedia via dedicated support teams operating under month-to-month subscription contracts.
Is Masterkey Hospitality a public or private company?
Masterkey Hospitality is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Masterkey Hospitality founded?
Masterkey Hospitality was founded in 2009. It employs 11 to 50 people.
Where is Masterkey Hospitality based?
Masterkey Hospitality is headquartered in Suwanee, United States, in the North America region.
How does Masterkey Hospitality make money?
One revenue line is on record: hotel Management Services.
Who are Masterkey Hospitality's main competitors?
Direct peers on record are Guestline, Lighthouse (formerly OTA Insight), Atomize, Duetto, Revinate, Hotel Effectiveness and TrustYou. Broad incumbents are Shiji Group and IDeaS Revenue Solutions. ME+ (formerly Hotel Effectiveness + Methodserve) is listed as an emerging player.
Does Masterkey Hospitality have an API?
No public API is recorded for Masterkey Hospitality.
What industry is Masterkey Hospitality in?
Masterkey Hospitality's product category is Hotel Revenue Management Services. Its primary akta.pro industry code is BPAJAMAE, Hospitality (Hotels & Resorts) Asset Management, with a secondary code of THAGABAL, Value Inn / No-Frills Hotels. Its NAICS code is 54161 and its SIC code is 6531.