PT Haleyora Powerindo
PT Haleyora Powerindo is a Jakarta-based BPO provider for Indonesia's electrical power industry, delivering security, industrial cleaning, building management, and operations and maintenance services through a nationwide network linked to PLN Group.
- Company typePrivate
- Founded2011
- HeadquartersJakarta, Indonesia
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What PT Haleyora Powerindo does
PT Haleyora Powerindo is a subsidiary of PT PLN Electricity Services (PLN Group), headquartered in Jakarta. Founded in 2011, the company is described as a BPO provider for the electrical power industry, with services spanning security, industrial cleaning, building management, and operations and maintenance. It operates through 12 branch offices across Indonesia and is associated with a workforce exceeding 57,000; the supplied material also identifies multiple ISO certifications. These details indicate a labor-intensive, multi-site service business rather than a disclosed software company.
The available data does not state pricing, fee structure, contract duration, customer-level revenue split, margins, or acquisition and retention metrics. Separate product materials cover building management, technical services, and industrial cleaning, while workforce-management and e-procurement systems are named. The evidence therefore supports BPO service delivery as the core business model, but it does not quantify the company's revenue mechanics or technology architecture.
PT Haleyora Powerindo firmographics
Firmographics- Name
- PT Haleyora Powerindo
- Legal name
- PT Haleyora Powerindo
- Website
- https://hapindo.co.id
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- PT Haleyora Powerindo is a Jakarta-based BPO provider for Indonesia's electrical power industry, delivering security, industrial cleaning, building management, and operations and maintenance services through a nationwide network linked to PLN Group.
- Ownership category
- akta.pro rank
PT Haleyora Powerindo industry classification
Industry- Product category
- Utility Outsourcing Services
- NAICS
- Electric Power Generation (22111), Electric Power Transmission, Control, and Distribution (22112)
- SIC
- Water, Sewer, Pipeline, Comm & Power Line Construction (1623)
- akta.pro primary industry
- Utility-Scale Power Generation Asset Management (EUAEAMAA)
- akta.pro secondary industry
- Turnkey distribution buildouts (feeders, reclosers, capacitor banks, line extensions) (EUADAKAK)
Keywords
Where PT Haleyora Powerindo is headquartered
LocationHeadquarters
- HQ city
- Jakarta
- HQ country
- Indonesia
- HQ region
- Asia
Offices13 records
Markets served
PT Haleyora Powerindo business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Business Process Outsourcing Services: Provides outsourced workforce services including security, industrial cleaning, building management, and operations & maintenance for electrical power infrastructure. Services are rendered to PLN and PLN Group companies under contract arrangements.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
PT Haleyora Powerindo product offering
Product offeringCore offering
PT Haleyora Powerindo is a business process outsourcing company providing outsourced workforce services for the electricity industry. Its core offerings include Security (Pengamanan), Industrial Cleaning, Building Management, and Operations & Maintenance (Ophar) for medium- and low-voltage transmission and distribution networks, delivered primarily to PLN and PLN Group entities across Indonesia.
Product overview
PT Haleyora Powerindo (HPI) is a business process outsourcing (BPO) company specializing in supporting services for the electrical power industry. The company offers four core service products: Building Management (Pengelolaan Gedung), Technical Services (Layanan Teknik), Industrial Cleaning, and Support Services (Layanan Pendukung). These services are complemented by two internal digital platforms—PBJ Hapindo for procurement management and the HPI Recruitment System for talent acquisition. The product portfolio is designed to support PLN Group and the electrical power generation, transmission, and distribution infrastructure across Indonesia.
Differentiator
Problem solved
Functional benefit
Products and services
- Pengelolaan Gedung (Building Management) Comprehensive building management services including parking, security, front office operations, and cleaning for facilities and properties, primarily serving PLN Group offices and power facilities.
- Layanan Teknik (Technical Services) Operational and maintenance services for power plants, electricity transmission and distribution networks, including inspection, billing management, customer connection services, and fiber optic maintenance, delivered to PLN Group units.
- Industrial Cleaning Specialized cleaning services for coal and ash handling areas, main block units of power plants, common buildings, and landscaping at electrical power generation facilities.
- Layanan Pendukung (Support Services) Workforce support services providing trained staff including secretaries, administrative staff, drivers, and archiving personnel, supported by a workforce management support system, to help business processes run effectively and efficiently.
Companies that use PT Haleyora Powerindo
Customer profileNamed customers10 records
Segments2 records
Ideal customer profiles1 record
PT Haleyora Powerindo technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
PT Haleyora Powerindo partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered minor and core.
- PT SKMminorStrategic partnership agreement signed in September 2023 for collaborative business services.
- Gaji Pintar Indonesia (BNI)minorPartnership with Gaji Pintar Indonesia supported by BNI for employee salary management solutions.
- PT PLN Electricity ServicescoreParent company and subsidiary relationship within PLN Group. PT Haleyora Powerindo is an anak perusahaan (subsidiary) of PT PLN Electricity Services, providing business process outsourcing services for the power sector.
- PT Haleyora PowercoreParent company within PLN Group structure. HPI is affiliated with PT Haleyora Power which is part of the PLN Group ecosystem.
- PT Indonesia Power PLTU Pelabuhan RatucorePartnership for power plant operations support services at Indonesia Power's coal-fired power plant in Pelabuhan Ratu.
- PT Antares Tigris PratamaminorMOU partnership for collaborative business development.
- BNI MultifinanceminorCooperation agreement for financial services.
- DEIminorBusiness cooperation partnership.
- ISS IndonesiaminorPartnership with ISS Indonesia, a facility management services company.
- Disnaker SemarangminorCooperation with Dinas Ketenagakerjaan (Manpower Office) Semarang for employment and training programs.
- IndorentminorVehicle rental services partnership for transportation support.
- PLN (Persero) PusdiklatminorTraining and development partnership with PLN's training center.
- Universitas LampungminorInternship program partnership with University of Lampung for student placement.
Scale indicators5 records
Recent moves4 records
Expansion highlights5 records
PT Haleyora Powerindo competitors and assessment
Company assessmentDirect peers
- PT Haleyora Power: Parent/affiliated entity within PLN Group providing similar outsourcing services to the Indonesian power sector. PT Haleyora Powerindo is described as an affiliated company under PT Haleyora Power in the PLN Group ecosystem, making it the most direct comparable in scope, customer base, and service offering.
- ISS Indonesia: Global facility services company with significant Indonesia operations covering cleaning, security, and building management. ISS Indonesia is even referenced as a partner of HPI, making it a head-to-head competitor in the facility management segments HPI serves.
- Sodexo Indonesia: Global facility management and food services company operating in Indonesia, directly competing with HPI in building management, cleaning, and on-site workforce services across commercial and industrial clients.
Others
- PT Adhi Karya (Persero) Tbk: Indonesian state-owned construction and infrastructure services company providing EPC and facility management services, with significant exposure to PLN Group and other SOE clients. Tangentially comparable as a state-owned service provider operating in adjacent infrastructure verticals.
Emerging players
- PT Infomedia Nusantara: Telekomunikasi Indonesia (Telkom) subsidiary providing business process outsourcing, contact center, and managed services. Comparable as an Indonesian BPO serving state-owned enterprise clients, though focused more on communications/IT-enabled services than physical facility and technical workforce outsourcing.
Broad incumbents
- PT Pembangkitan Jawa Bali (PJB): PLN Group subsidiary operating power generation plants across Java and Bali. Comparable as a state-owned utility-affiliated entity providing operational services at power generation sites where HPI provides outsourced cleaning, building management, and O&M support.
- PT Indonesia Power: State-owned PLN subsidiary operating power generation assets including PLTU Pelabuhan Ratu (an HPI client per source:). Comparable as a PLN Group entity providing operational services at utility-scale generation assets, but at much larger scale and with direct asset ownership rather than outsourced workforce.
- PT PLN Enjiniring: PLN subsidiary providing engineering, consulting, and construction services for power generation and T&D infrastructure. Overlaps with HPI's technical services line but at a higher value chain stage (EPC vs. O&M workforce), and serves the same PLN ecosystem.
Market position
Strengths1 record
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
PT Haleyora Powerindo social profiles
Digital presencePT Haleyora Powerindo compliance and trust
Trust signalCompliance6 records
PT Haleyora Powerindo financial estimates
Financial estimateRevenue estimate
Valuation estimate
PT Haleyora Powerindo leadership team
Management profileNumber of profiles
Profiles7 records
PT Haleyora Powerindo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PT Haleyora Powerindo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PT Haleyora Powerindo
What does PT Haleyora Powerindo do?
PT Haleyora Powerindo is a business process outsourcing company providing outsourced workforce services for the electricity industry. Its core offerings include Security (Pengamanan), Industrial Cleaning, Building Management, and Operations & Maintenance (Ophar) for medium- and low-voltage transmission and distribution networks, delivered primarily to PLN and PLN Group entities across Indonesia.
Is PT Haleyora Powerindo a public or private company?
PT Haleyora Powerindo is a private company. It is classified as state government owned and is currently operating.
When was PT Haleyora Powerindo founded?
PT Haleyora Powerindo was founded in 2011. It employs 5,001 to 10,000 people.
Where is PT Haleyora Powerindo based?
PT Haleyora Powerindo is headquartered in Jakarta, Indonesia, in the Asia region.
How does PT Haleyora Powerindo make money?
One revenue line is on record: business Process Outsourcing Services.
Who are PT Haleyora Powerindo's main competitors?
Direct peers on record are PT Haleyora Power, ISS Indonesia and Sodexo Indonesia. PT Adhi Karya (Persero) Tbk is listed as an others. PT Infomedia Nusantara is listed as an emerging player. Broad incumbents are PT Pembangkitan Jawa Bali (PJB), PT Indonesia Power and PT PLN Enjiniring.
Does PT Haleyora Powerindo have an API?
No public API is recorded for PT Haleyora Powerindo.
What industry is PT Haleyora Powerindo in?
PT Haleyora Powerindo's product category is Utility Outsourcing Services. Its primary akta.pro industry code is EUAEAMAA, Utility-Scale Power Generation Asset Management, with a secondary code of EUADAKAK, Turnkey distribution buildouts (feeders, reclosers, capacitor banks, line extensions). Its NAICS code is 22111 and its SIC code is 1623.