What Jaxforms Ag does

JAXForms AG is a privately held Swiss software company that develops and operates a no-code/low-code platform for digital forms, workflows, surveys, and data publishing, with an exclusive go-to-market focus on Swiss public administration. Founded in April 2001 by Stephan Portmann (originally as xcentric technology & technology GmbH) and rebranded to JAXForms AG in May 2023, the company serves federal agencies, cantons, and municipalities through both SaaS and on-premise deployments. Named customers include the Swiss Federal Tax Administration (ESTV), the Swiss Federal Statistical Office (BFS), Canton of Bern, Canton of Basel-Landschaft, Canton of Zürich, Canton of Graubünden, and the cities of Winterthur, Basel, and Biel/Bienne, with deployments ranging from 250 standard contact forms (Canton Bern) to 1,100+ forms serving 40,000 monthly submissions.

The core technology is a Java-based platform developed entirely in-house on a 100% open-source software stack (Java, JavaScript, jQuery, HTML5, Bootstrap, Tomcat, MariaDB, Galera Cluster, Linux/SUSE) running on Kubernetes infrastructure with failover clustering. The product suite comprises a WYSIWYG Form Wizard with drag-and-drop editing and real-time navigation tree, a Work!Flow engine for post-submission data routing and multi-state approvals, the JAXPoll survey module, and a Micro-Publishing/Datapool feature for structured data display and statistical visualization (HighCharts). The platform supports multi-tenant architecture, bilingual (German/French) deployments, WCAG AA accessibility, and integrates with Swiss-specific government systems via generic REST and SOAP APIs covering Sedex (eCH-0090), BE-GEVER, EVOK, Service-Now, OneGov Box, BELogin, Swiss Post address verification, GIS-MAP, and Active Directory, plus an ePayment module supporting Worldline Saferpay, PostFinance Checkout, and Datatrans. JAXForms is GDPR and Swiss DSG compliant and operates with a 99.95% SLA from datacenter green in Switzerland.

JAXForms generates revenue through three streams: SaaS subscriptions with all-inclusive hosting, support, and maintenance; on-premise licensing bundled with managed services; and project-based professional services covering conception, consulting, implementation, and operations. Pricing is not publicly disclosed but is structured as multi-year contracts under public procurement (WTO/WTO-Ausschreibungen) frameworks, with observed durations of 4-9 years. Distribution combines direct enterprise sales to government IT departments with strategic channel partnerships—principally egovpartner (the cooperative platform of Zürich municipalities) and CMI AG (technology integration for the eBau building-permit portal). The company is founder- and partner-owned with no disclosed external institutional funding and operates from two Swiss development centers in Zürich-Oerlikon (headquarters) and Biel/Bienne, employing approximately 20 staff.

Name

Jaxforms Ag

Legal name

JAXForms AG

Website

https://jaxforms.ch

Company type

Private

Founded year

2001

Operating status

Operating

Short description

JAXForms AG is a Swiss SaaS company providing no-code digital forms, workflows, surveys, and data publishing exclusively to Swiss public administration—federal agencies, cantons, and municipalities—via cloud and on-premise deployments.

Ownership category

akta.pro rank

Product category

eGovernment Form & Workflow Software

NAICS

Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Low-Code/No-Code Application Platforms (HDAEAKAA)

akta.pro secondary industries

Data App Builders (Forms, Portals & Internal Tools) (HDAEAKAK), Industry-Specific Low-Code Platforms (Vertical App Platforms) (HDAEAKAL), Process & Case Management Low-Code Platforms (HDAEAKAE)

Keywords

• Digital forms platform
• EGovernment software
• Workflow automation
• Survey management software
• No-code form builder

Headquarters

HQ city

Zürich

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription: JAXForms operates primarily as a SaaS platform offering hosted form solutions with guaranteed 99.95% availability. Customers pay for access to the platform including hosting, maintenance, and support services.
2. Professional Services: Comprehensive service offerings including conception & consulting, implementation, hosting & operations, and support & maintenance. Services are tailored to customer needs for digital transformation projects.
3. On-Premise Licensing: On-Premise deployment option where JAXForms is installed in customer-owned data centers (e.g., Canton Basel-Landschaft operates on kanton-interner On-Premise solution). Support and maintenance services are bundled.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

JAXForms AG develops and operates a Java-based, no-code/low-code SaaS platform for creating, managing, and processing digital forms, workflows, surveys, and structured data publishing (Datapools). The platform is offered as both a hosted SaaS service and an OnPremise deployment, and is sold primarily to Swiss public administration customers for eGovernment applications such as building permits, tax forms, citizen services, and statistical data collection.

Product overview

JAXForms AG offers JAXForms, a Swiss-made form and collaboration platform available as SaaS or OnPrem. The core product JAXForms consists of several integrated modules: the Formular Wizard (WYSIWYG no-code form builder), Work!Flow (workflow engine for automating post-submission processing), Umfragen & Datenerhebungen (survey and data collection), and Micro-Publishing/Datapools (for publishing structured data and statistical visualizations). Additional components include an ePayment module (supporting Datatrans, Worldline Saferpay, and PostFinance Checkout) and a generic REST/SOAP API for third-party integrations. Hosting services are provided as managed SaaS or OnPrem, with consulting and support services. A related offering is amtomat, a multi-tenant eGovernment portal built on JAXForms for Swiss municipalities.

Differentiator

Problem solved

Functional benefit

Products and services

• JAXForms Platform JAXForms is a workflow-based form and collaboration platform for creating, managing, and processing dynamic web forms, surveys, and eGovernment applications, available as SaaS or OnPremise deployment and used primarily by Swiss cantons, municipalities, and federal agencies.
• amtomat

Quantifiable outcome

• Up to 40,000 form submissions processed monthly for single canton deployment
• +3 more outcomes

Named customers10 records

Segments1 record

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

Feature9 records

Partnerships

Two partnerships are on record, tiered core.

• egovpartnercoreStrategic or Co-development Partner · 1 January 2024egovpartner is the cooperative platform of Zurich municipalities, cities, and the Canton for eGovernment services. JAXForms was selected to develop and operate the new E-Services platform for all Zurich municipalities. This is a flagship strategic partnership enabling intercommunal digital services deployment.
• CMI AGcoreStrategic or Co-development Partner · 1 January 2016Partnership established in December 2016 where CMI AG integrates JAXForms form service into their software stack and launched the 'eBau' portal for electronic building permit processing. Deep product integration partnership.

Scale indicators9 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• SurveyMonkey: Major survey and data collection platform. Comparable to JAXForms' JAXPoll survey module and Umfragen & Datenerhebungen functionality, with broader consumer and enterprise positioning and substantially larger scale.
• OutSystems: Enterprise low-code application platform serving public sector and large organizations. Comparable to JAXForms in low-code form/workflow building but offers a broader horizontal platform versus JAXForms' vertical eGovernment specialization.
• Appian: Low-code process automation platform with strong government/public sector presence including government forms and case management. Comparable to JAXForms' workflow engine and form capabilities but targets broader enterprise/government markets globally.
• Microsoft Power Apps: Low-code platform within Microsoft Power Platform including forms (Power Apps), workflows (Power Automate), and data integration. Largest competitive threat to JAXForms in the Swiss government market, often integrated with existing Microsoft licensing.

Direct peers

• Formstack: No-code form builder and workflow platform with online forms, surveys, and document generation. Closely comparable to JAXForms' core Formular Wizard and Umfragen/Datenerhebungen modules with similar target use cases around digital form workflows.
• Typeform: Conversational form and survey platform with strong UX focus. Comparable to JAXForms' Umfragen & Datenerhebungen survey module (JAXPoll) and parts of the no-code form building experience, though broader consumer/SMB focus.
• Jotform: Online form builder with no-code drag-and-drop interface, payment integrations, and workflow features. Comparable to JAXForms in form building UX, multi-tenant SaaS delivery, and payment processing add-ons, though Jotform operates globally without vertical specialization.
• Nintex: Global provider of workflow automation and forms/digital process platforms. Directly comparable to JAXForms in workflow engine, form building, and process automation capabilities, though Nintex targets broader enterprise markets rather than public sector specialization.

Regional players

• OneGov.ch: Swiss association promoting open-source eGovernment standards and platforms. Related ecosystem player to JAXForms which builds on eCH/oneGov standards; partial overlap in Swiss public sector digitalization mission and customer base.
• CMI AG: Swiss eGovernment specialist and JAXForms' strategic partner, integrating JAXForms forms into its software stack for the eBau building permit portal. Operates in the same Swiss public sector market with overlapping customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/jaxforms

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jaxforms Ag