Phi Cares Membership

What Phi Cares Membership does

PHI Cares Membership is a household air medical transport membership program operated by PHI Health, LLC, a subsidiary of PHI Air Medical, LLC. It sells annual and multi-year subscriptions ($65/yr, $195/3-yr, $325/5-yr) that cover out-of-pocket costs, deductibles, copays, and coinsurance for medically necessary air ambulance transport flown by PHI Air Medical or partner aircraft. Membership accepts the member's insurance payment as payment-in-full and covers the entire household, including dependents and up to three non-family members at the same legal address.

The program sits on top of PHI Air Medical's physical infrastructure of more than 60 air ambulance bases across 11 states, providing rotor wing coverage of approximately 200 nautical miles and fixed wing coverage of approximately 600 nautical miles. Members gain access to a Communications Center that coordinates dispatch, a real-time Family Trax tracking system that shares live transport location with families via URL, and in-flight advanced life support delivered by flight nurses, flight paramedics, and pilots, with blood products stocked on board. The company has over 40,000 enrolled households and leverages PHI Air Medical's 75-year operational history and Vision Zero Aviation Safety Award as credibility anchors.

Distribution is direct-to-consumer via phicares.com self-service enrollment and a toll-free sales line, supplemented by a named field sales team (Ron Galvan, Hope Newsom, Robert Mohle, Teddy Cook) and an inside sales function (Rebecca Wilson) targeting household and business/group accounts. Marketing relies on SEO, content (an active blog covering safety, health, and emergency preparedness), email/SMS, a Refer-A-Friend program, and healthcare system partners (Trinity, RushHealth, ERI, Rico, S.C. FFL, ALA, Ascension-St. Vincent). Recent product additions include MyDeals (October 2024), a member discount program, and Family Trax (April 2024). The membership entity itself runs with 1-10 employees and operates as a consumer subscription business within the larger PHI Air Medical parent.

Name

Phi Cares Membership

Legal name

PHI Health, LLC

Website

https://phicares.com

Company type

Private

Founded year

1949

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Air Ambulance Membership Services

NAICS

Health Care and Social Assistance (62)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Membership/Subscription Concierge Virtual Care (HLALAAAH)

Keywords

• Air ambulance membership
• Emergency medical transport
• Air medical services
• Membership healthcare coverage
• Medical flight coverage

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Membership Fees: Annual and multi-year subscription-based membership fees providing coverage for air medical transport services. Membership is non-refundable and covers household members including dependents at the same registered legal address and up to three non-family members at the same residence. PHI accepts insurance payment as payment-in-full for medically necessary transports.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

PHI Cares Membership is a household air medical transport membership that eliminates out-of-pocket costs for medically necessary flights flown by PHI Air Medical or partner aircraft. The single membership covers the entire household at one registered legal address (dependants plus up to three non-family members) for inter-facility and emergency transports, and accepts the member's insurance payment as payment-in-full with no balance billing.

Product overview

PHI Cares Membership is a single, unified membership program operated by PHI Health, LLC that provides financial protection against out-of-pocket costs for medically necessary air ambulance transport. The core product is the PHI Cares Membership, which works alongside complementary services including Family Trax (real-time transport tracking) and MyDeals (member discount program). The membership covers household members transported by PHI Air Medical aircraft and cooperative service partner aircraft within service areas of approximately 200 nautical miles (rotor wing) and 600 nautical miles (fixed wing). Memberships are available in 1-year, 3-year, 5-year, and 10-year terms (with state-specific limitations in California and Indiana).

Differentiator

Problem solved

Functional benefit

Products and services

• PHI Cares Membership

Quantifiable outcome

• Members pay $0 out-of-pocket for medically necessary PHI air medical transports

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• PHI Air MedicalcoreStrategic or Co-development PartnerPHI Cares is the membership program operated by PHI Health, LLC, part of PHI Air Medical, LLC. The membership program provides financial protection for members transported by PHI Air Medical aircraft. PHI Air Medical operates 60+ bases across 11 states providing air ambulance services including rotor wing (helicopter) and fixed wing (airplane) transport.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• REVA Air Ambulance: REVA is a global air ambulance operator providing medical transport services. Comparable as a broader air ambulance industry incumbent with international reach, though its business model emphasizes direct charter/international medical transport rather than consumer memberships.
• Angel MedFlight: Angel MedFlight provides air medical transport services for patients domestically and internationally. Comparable as a broad air ambulance operator in the same industry, though it focuses on case-by-case medical transport rather than subscription memberships.

Regional players

• Life Flight Network: Life Flight Network operates air ambulance services across the Pacific Northwest and Intermountain West. Comparable as a regional air ambulance operator with similar rotor-wing/fixed-wing capabilities and household membership offerings, though geographically narrower than PHI.

Direct peers

• Global Rescue: Global Rescue offers medical evacuation and security extraction memberships for individuals, families, and corporate clients. Comparable subscription-based membership model targeting travelers and households seeking protection against emergency transport costs.
• AirMed International: AirMed International provides air ambulance services and offers membership/insurance products covering domestic and international medical transports. Comparable to PHI Cares as both an operator of air medical transport and a membership provider serving households and corporate clients.
• Medjet: Medjet is a direct competitor offering air medical transport membership programs that cover hospital-to-hospital transfers for individuals and families. Comparable in subscription structure, target customer (households and travelers), and core value proposition of eliminating out-of-pocket transport costs.
• MASA (Medical Air Services Association): MASA provides emergency air and ground medical transport membership coverage to households and individuals. Directly comparable to PHI Cares as a subscription-based membership product addressing balance billing and out-of-pocket air ambulance costs for U.S. households.
• SkyMed: SkyMed offers air ambulance and medical evacuation memberships to individuals and families across the U.S. and internationally. Direct peer as a subscription membership product covering emergency air medical transport costs with similar household and traveler target market.

Emerging players

• AeroCare Air Ambulance: AeroCare provides fixed-wing air ambulance and medical transport services. Comparable as an air ambulance operator in the same industry vertical, though it operates primarily as a transport provider rather than a consumer subscription membership product.
• Assist Card: Assist Card provides travel assistance services including medical emergency coordination and evacuation coverage for travelers. Comparable in offering emergency medical transport protection as part of broader travel assistance membership plans, particularly for international and frequent traveler segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/phi-cares

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phi Cares Membership