Foodbank NSW & ACT

What Foodbank NSW & ACT does

Foodbank NSW & ACT is the largest food relief organization in the state of New South Wales and the Australian Capital Territory, sourcing and distributing food and groceries to individuals and families experiencing food insecurity. The organization operates as a registered non-profit charity under the broader Foodbank Australia network, sourcing 51 million kg of food and groceries annually and delivering 92 million equivalent meals through a downstream network of 2,966 registered charity partners and 3,649 school feeding programs.

The organization runs a multi-service platform centered on three delivery channels: a Community Partner Program that channels bulk food supplies to registered charities, a School Feeding Program addressing student food insecurity across 3,649 schools, and an Individual Food Assistance service for direct recipient support. The Find Food Support Service, an online directory powered by Infoxchange's service directory platform, enables self-service location of nearby food relief services. The product portfolio also includes Food Drive community collection initiatives and the annual Hunger Report research publication.

Foodbank's revenue model is donation-based, comprising individual monetary donations (one-off and regular), in-kind food and grocery contributions from corporate partners, corporate partnerships for volunteering and workplace giving, and community fundraising. The organization employs 11-50 staff and is supported by extensive volunteer labor and logistics partnerships, notably with Followmont Transport. Multiple major food manufacturers and fresh produce suppliers donate product, generating a claimed $1.8 billion Social Return on Investment.

Name

Foodbank NSW & ACT

Legal name

Foodbank NSW & ACT

Website

https://foodbanknsw.org.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Foodbank NSW & ACT is the largest food relief organization in NSW and the ACT, sourcing and distributing food through 2,966 charity partners and 3,649 school feeding programs to deliver 92 million equivalent meals annually to individuals and families facing food insecurity.

Ownership category

akta.pro rank

Product category

Food Relief and Charitable Food Distribution

NAICS

Community Food Services (62421), Community Food and Housing, and Emergency and Other Relief Services (6242)

akta.pro primary industry

Food Assistance & Food Banks (BPAGAEAA)

akta.pro secondary industries

Food Assistance & Nutrition Relief (Emergency Feeding) (BPAGAAAD), Food & Nutrition Assistance Programs (BPAIAKAF)

Keywords

• Food relief services
• Charitable food distribution
• Hunger relief programs
• School feeding programs
• Food banking

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations: Foodbank NSW & ACT receives monetary donations from individuals and corporations through one-off and regular donation options. Every $1 donated provides two meals for those in need.
2. Food and Grocery Donations: Corporate partners donate food and grocery products which are distributed to those in need through the charity network.
3. Corporate Partnerships: Organizations partner with Foodbank through corporate volunteering, workplace giving programs, food drives, and strategic partnerships.
4. Fundraising: Community members and corporate groups organize fundraising activities where every $1 raised provides two meals.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Foodbank NSW & ACT is a non-profit food relief organisation that sources food and groceries from corporate donors and redistributes them to people experiencing food insecurity across NSW and the ACT. Its core operations comprise direct food distribution to individuals and families through 2,966 registered community partner charities and 3,649 school feeding programs. The organisation also operates the Find Food Support Service, an Infoxchange-powered online directory that helps individuals locate nearby food relief services, and engages donors through corporate partnerships, workplace giving, food drives, and community fundraising.

Product overview

Foodbank NSW & ACT is a food relief organization operating a multi-service platform for food assistance across NSW and the ACT. The core offering consists of direct food distribution and assistance programs, including the Find Food Support Service (a service finder powered by Infoxchange), Community Partner Program, School Feeding Programs, and Individual Food Assistance. Additional engagement mechanisms include Food Drive Programs for community collection initiatives. The organization also produces the annual Hunger Report research publication. All services are interconnected through a network of 2,966 supported charities and 3,649 school feeding programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Individual Food Assistance Direct food assistance services providing food relief to individuals and families experiencing food insecurity in NSW and the ACT, delivered at no cost through the community partner network.
• Community Partner Food Distribution Program Bulk food supply program connecting 2,966 registered charity partners across NSW and the ACT with food supplies for redistribution to their clients experiencing food insecurity.
• School Feeding Programs School-based food assistance initiative supporting 3,649 school feeding programs that address food insecurity among students across NSW and the ACT.
• Find Food Support Service A self-serve online directory that helps individuals locate nearby food relief services by geographic area, powered by Infoxchange's service directory platform. It serves individuals and families seeking food assistance across NSW and the ACT.
• Food Drive Program Community initiative enabling organisations, schools, and community groups to organise food drives to collect food donations for distribution through the Foodbank network.
• Hunger Report 2025 Annual research publication documenting food insecurity statistics and hunger trends in Australia, with the 2025 edition available online.

Quantifiable outcome

• $1 donated provides two meals
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature1 record

Partnerships

13 partnerships are on record, tiered minor and core.

• Red Dirt MelonsminorGTM or Marketing PartnerFresh produce supplier that supports Foodbank NSW & ACT through food donations.
• SargentsminorGTM or Marketing PartnerCorporate supporter providing food donations to the Foodbank network.
• PladisminorGTM or Marketing PartnerFood manufacturer supporting Foodbank through product donations.
• Snack Brands AustraliaminorGTM or Marketing PartnerSnack food company providing donations to support food relief efforts.
• Followmont TransportcoreGTM or Marketing PartnerLogistics partner providing transportation services to support Foodbank's supply chain operations across NSW and the ACT.
• VolvominorGTM or Marketing PartnerVehicle manufacturer supporting Foodbank through donations or equipment provision.
• VawdreyminorGTM or Marketing PartnerCorporate supporter of Foodbank's food relief mission.
• Arcella Banana / TropicanaminorGTM or Marketing PartnerFresh produce supplier supporting Foodbank through banana and fruit donations.
• Rombola Family FarmsminorGTM or Marketing PartnerAgricultural producer providing fresh produce donations.
• Red Belly CitrusminorGTM or Marketing PartnerCitrus grower supporting Foodbank through fresh fruit donations.
• Pace FarmminorGTM or Marketing PartnerEgg producer supporting Foodbank with protein donations.
• LindtminorGTM or Marketing PartnerChocolate manufacturer supporting Foodbank through product donations.
• InfoxchangecoreTechnology or IntegrationTechnology partner providing the Find Food support portal platform that enables individuals to locate nearby food relief services across NSW and the ACT.

Scale indicators5 records

Recent moves2 records

Expansion highlights5 records

Direct peers

• OzHarvest: Australia's largest food rescue charity; directly comparable as a peer nonprofit that collects surplus food from businesses and redistributes it to charities and schools, competing for the same donor and corporate partner pool in NSW/ACT.
• SecondBite: Australian food rescue nonprofit that redistributes surplus food to community food programs; directly comparable as a fellow food-relief organization channeling in-kind donations from manufacturers and retailers to charities and schools.
• FareShare Australia: Australian charity that cooks meals from rescued food and distributes them to community organizations; comparable as a food-relief peer operating industrial-scale kitchens and distributing to the same community partner segment.

Regional players

• Foodbank Queensland: State-level Foodbank federation member covering Queensland; comparable as a structurally identical sister entity under the same Foodbank Australia banner, but geographically separated from NSW/ACT operations.
• Foodbank Victoria: State-level Foodbank federation member covering Victoria; comparable as a sister organization with identical mission, donor model, and program structure, but operating in a different state and not directly competing for NSW/ACT partners or donors.

Broad incumbents

• Australian Red Cross: Major Australian humanitarian organization providing emergency relief including food assistance; comparable as a high-credibility incumbent operating in overlapping community support and emergency food response programs.
• Salvation Army Australia (Salvos): Larger humanitarian organization running national food relief, emergency housing, and social programs; comparable as a major institutional participant in the same food-relief and emergency assistance space, but operating a broader portfolio of services.
• Feeding America: Largest US hunger-relief nonprofit operating a federated network of regional food banks; structurally comparable as the closest global analog to Foodbank's federated food-relief model with similar funding, partner-network, and in-kind donation mechanics.
• Foodbank Australia: National federation of Foodbank state/territory organizations; directly comparable as the parent brand under which Foodbank NSW & ACT operates, coordinating cross-state hunger programs, the Hunger Report, and national corporate partnerships.

Emerging players

• St Vincent de Paul Society NSW: Australian Catholic welfare organization running food assistance programs in NSW; comparable as one of the 2,966 community partner charities that Foodbank NSW & ACT supplies, operating overlapping direct food aid to individuals and families.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• TikToktiktok.com/@foodbanknswact

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Foodbank NSW & ACT