Inch-media Gmbh

What Inch-media Gmbh does

inch-media GmbH is a privately held, founder-managed IT-Systemhaus (IT system house) based in Bergisch Gladbach, Germany, near Cologne. Founded on July 17, 2003 by Ingo Friederichs and Christian Ebinghaus-Reif — whose initials form the company name — the firm employs approximately 34 staff across technical, support, backoffice, and sales functions. It serves small and medium-sized businesses (SMBs) in the Bergisch Gladbach and Cologne/Bonn metropolitan region of North Rhine-Westphalia, providing comprehensive outsourced IT infrastructure services rather than a standalone software product.

The company's offering spans the full SMB IT stack: managed IT services, IT security (firewall, patch management, backup, endpoint security, email security), server and storage infrastructure (including Datacore virtualization), network design and monitoring (using Paessler PRTG), cloud services (online backup, email hosting, archiving, spam filtering), and IP telephony (Swyx and Auerswald). It resells, deploys, and supports third-party vendor technologies under a multi-partner model, holding certifications with Microsoft (Certified Partner), Fujitsu (SELECT Expert Partner), Bitdefender (Gold Partner), Kaspersky, SonicWall, Veeam, Hornetsecurity (Silver Partner), Paessler, Altaro, Swyx, Auerswald, blue:solution, and Datacore. Remote support is delivered via FastViewer.

Revenue is generated through three streams: recurring managed services and IT outsourcing contracts, hardware and software resale (servers, workstations, networking gear, software licenses), and project-based professional services (consulting, integration, training). Pricing is quote-based and customized; the company runs a sales-led, direct-to-customer motion with personalized consultation, supported by a website, content marketing (including security advisories), Facebook/LinkedIn presence, and Google Ads. Ownership remains with the two co-founders, with no evidence of external investors, M&A, or a parent company.

Name

Inch-media Gmbh

Legal name

inch-media GmbH

Website

https://inch-media.de

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

inch-media GmbH is a founder-owned German IT-Systemhaus in Bergisch Gladbach serving SMBs in the Cologne/Bonn region with managed IT, security, cloud, server, and telephony services via a multi-vendor partnership model.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Security Systems Services (except Locksmiths) (561621), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

IT Service Desk & End-User Support (L1/L2) (BPAAACAA)

akta.pro secondary industries

Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD), IT Procurement & Sourcing Services (Hardware/Software) (BPAEAOAG), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

Keywords

• Managed IT services
• IT system house
• Network security solutions
• Cloud backup services
• Business IT consulting

Headquarters

HQ city

Bergisch Gladbach

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Services and Managed Services: Comprehensive IT services including IT outsourcing, security consulting, infrastructure management, and ongoing technical support for business customers
2. Hardware and Software Sales: Sale of IT hardware (servers, computers, network equipment) and software products from technology partners including Microsoft, Fujitsu, Kaspersky, SonicWall, and others
3. Professional Services: IT consulting, project implementation, system integration, and training services for customers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

inch-media GmbH is an IT system house providing managed IT services, IT consulting, and IT infrastructure solutions to small and medium-sized businesses in the Bergisch Gladbach and Cologne region. Core offerings include IT security (firewall, patch management, backup, monitoring, endpoint security), server and storage management (including Datacore storage virtualization), network infrastructure (cabling, testing, inventory), cloud services (online backup, email hosting, archiving, spam filter), telephone systems (Swyx and Auerswald VoIP), and IT consulting. The company also resells and implements third-party hardware and software from technology partners including Microsoft, Fujitsu, Kaspersky, SonicWall, Veeam, Paessler, Altaro, blue:solution, Hornetsecurity, and Bitdefender.

Product overview

Inch-media GmbH operates as an IT system house offering comprehensive managed IT services, IT solutions, and technology implementations for small and medium-sized businesses. Their portfolio is organized around core service categories including IT-Security (firewall, backup, monitoring, endpoint security), Server infrastructure with Datacore storage virtualization, Netzwerk (cabling, testing, inventory), Cloud Solutions (online backup, email hosting, archiving, spam filter), and Telefonanlagen (Swyx and Auerswald VoIP systems). They resell and implement third-party vendor products including Microsoft solutions, Fujitsu hardware, Kaspersky antivirus, Veeam and Altaro backup software, Paessler's PRTG Network Monitor, SonicWall firewalls, and blue:solution commercial software. The company provides complete IT outsourcing including IT consulting, security concept development, and ongoing technical support using remote maintenance tools. Founded in 2003, the company employs approximately 34 people in Bergisch Gladbach and maintains partnerships with major technology vendors including Microsoft Certified Partner status.

Differentiator

Problem solved

Functional benefit

Products and services

• IT-Security Services Comprehensive IT security services including firewall and patch management, backup, monitoring, and endpoint security designed to protect business networks and sensitive data for small and medium-sized businesses.
• Server Management Services
• Telephone System Solutions
• Network Infrastructure Services
• Cloud Services
• IT-Beratung (IT Consulting)
• IT-Service and Remote Maintenance
• Computer Workplace Setup
• Printer Solutions and Services

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Certified Partner providing solutions including Microsoft Exchange, CRM systems, and Microsoft operating systems. Their IT experts are regularly trained in Microsoft technologies.
• FujitsucoreTechnology or IntegrationCertified Fujitsu SELECT Expert Partner offering hardware sales, support, and repair services for Fujitsu devices. Certified across all Fujitsu product areas.
• KasperskycoreTechnology or IntegrationPartner for security and antivirus products including Cloud Endpoint Security, Office 365 Security, and endpoint security solutions for businesses.
• SonicWallcoreTechnology or IntegrationPartner for active firewall solutions providing network security, threat prevention, and system isolation for small and medium enterprises.
• VeeamcoreTechnology or IntegrationPartner for backup and replication software including Veeam Availability Suite, Veeam Backup & Replication, and Veeam Backup Essentials for virtual environment protection.
• SwyxcoreTechnology or IntegrationPartner for IP-based telephone systems and unified communications solutions for businesses.
• PaesslercoreTechnology or IntegrationPartner for PRTG Network Monitor, providing network monitoring solutions for availability and bandwidth usage monitoring.
• BitdefendercoreTechnology or IntegrationGold Partner for endpoint security solutions providing antivirus and security protection for business environments.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Computacenter: European IT infrastructure provider offering managed services, workplace, security and networking to mid-market and enterprise customers. Comparable as an IT-Systemhaus/managed services competitor with overlapping vendor partnerships (Microsoft, Cisco, etc.).
• CANCOM SE: German hybrid IT and managed services provider serving SMB through enterprise customers with cloud, workspace, and security offerings. Comparable as a managed-services-led German IT-Systemhaus competitor.
• Bechtle AG: Germany's largest IT system house with a comprehensive portfolio of hardware, software, services and managed IT for SMB and enterprise customers. Directly comparable business model to inch-media (IT-Systemhaus) but at vastly greater scale and geographic reach.
• Allgeier SE: German IT services and software group with significant presence in managed IT services and IT-Systemhaus activities. Comparable as a larger German IT services consolidator operating in similar SMB/mid-market segments.
• MATERNA Information & Communications SE: German IT services and system house with managed services, workplace, security and cloud offerings for mid-market and public-sector clients. Comparable as a larger German IT-Systemhaus competitor with overlapping Microsoft and security partnerships.

Direct peers

• glueckkanja AG: German Managed Services Provider focused on Microsoft cloud, security (Sentinel/M365) and IT operations for SMB and mid-market customers. Closely comparable as a Microsoft-led German MSP competing for similar customers.
• Ratiodata GmbH: Münster-based German IT-Systemhaus offering managed services, workplace, datacenter and security solutions to SMB and mid-market clients. Closely comparable in profile, German regional footprint and IT-Systemhaus service mix.
• Sycor Gruppe: Göttingen-based IT-Systemhaus providing managed services, Microsoft ERP/cloud, security and workplace solutions to SMB and mid-market customers. Closely comparable in size, German regional focus, and Microsoft-led service portfolio.
• SVA System Vertrieb Alexander GmbH: German IT-Systemhaus focused on data center, cloud, security and managed services for SMB and mid-market customers. Closely comparable in size, German regional focus, and full-service IT-Systemhaus model.

Others

• Avanade: Joint venture between Accenture and Microsoft focused on Microsoft technology services. Comparable as a Microsoft-centric services provider targeting business customers, though focused on larger enterprise engagements than inch-media's SMB base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookde-de.facebook.com/inchmedia
• LinkedInlinkedin.com/company/inch-media-gmbh
• Instagraminstagram.com/inchmedia

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inch-media Gmbh