CALL4VAN
CALL4VAN is a Hong Kong-based on-demand logistics marketplace connecting customers with 4,000+ registered van and truck drivers via WhatsApp and mobile apps, operating 24/7 across all Hong Kong regions for delivery, moving, and pet transport services.
- Company typePrivate
- Founded2012
- Headquarters—
- Headcount1–10
- GTM typeB2C
- OfferingServices
What CALL4VAN does
CALL4VAN, operated by Fifty One Solutions Limited, is a Hong Kong-based on-demand logistics marketplace that connects customers with registered van and truck drivers. Founded in 2012, the company enables 24/7 booking via WhatsApp (+852-6990-4588), native iOS/Android apps, and phone, serving individual consumers and small-to-medium businesses across Hong Kong Island, Kowloon, New Territories, and Lantau Island. Its service portfolio covers three vehicle tiers — a Van (~800 kg payload, ~2.4 m³), a 5.5-tonne truck (~1,000 kg, ~14.6 m³), and a 9-tonne truck (~3,500 kg, ~17.8 m³) — supplemented by pet transport and hourly hire (包鐘) services with a 3-hour minimum. Use cases span document delivery, marketplace handovers (Carousell, Facebook), mini-storage transfers, wedding/event logistics, construction materials, and home/office moving.
The technology stack is intentionally lightweight: a WhatsApp-first conversational booking flow, a mobile application layer on iOS and Android, and a proprietary driver matching system that pairs customers with verified drivers by vehicle type, location, and service requirements. No public API, SDK, or AI/ML capabilities are documented. The platform claims 4,000+ registered drivers, 3M+ completed orders, and 245+ service locations, supported by an internal headcount of only 1–10 employees — indicating a highly asset-light, marketplace-driven operating model. Revenue is generated through transaction-based pricing with usage-based add-ons, including overtime loading/unloading charges (HKD 10–30 per 5-minute increment depending on vehicle tier), tiered night surcharges after 9pm and midnight, and hourly hire rates. The company's positioning centers on a "fairer platform for drivers" thesis — arguing that better driver compensation and fair matching economics yield better customer service — which functions as the primary brand differentiator in an otherwise commoditized local logistics market.
CALL4VAN firmographics
Firmographics- Name
- CALL4VAN
- Legal name
- Fifty One Solutions Limited
- Website
- https://call4van.hk
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CALL4VAN is a Hong Kong-based on-demand logistics marketplace connecting customers with 4,000+ registered van and truck drivers via WhatsApp and mobile apps, operating 24/7 across all Hong Kong regions for delivery, moving, and pet transport services.
- Ownership category
- akta.pro rank
CALL4VAN industry classification
Industry- Product category
- On-Demand Logistics Services
- NAICS
- Local Messengers and Local Delivery (492210), Support Activities for Road Transportation (4884)
- SIC
- Trucking & Courier Services (No Air) (4210), Services-Auto Rental & Leasing (No Drivers) (7510), Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Car Rental & Car-Sharing Booking Platforms (BPAMAIAF)
- akta.pro secondary industries
- Courier/Delivery Driver Vehicle Rental Programs (Gig/Owner-Operator) (TLABAGAI), Car Rental & Mobility Booking Platforms (Carshare/Rideshare/Micromobility) (THALAFAE), Microvans/Kei Trucks & Mini Commercial Vehicles Rental/Leasing (TLABAGAD)
Keywords
CALL4VAN business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- On-demand delivery services: Transaction-based pricing for point-to-point delivery services using vans and trucks. Customers pay per trip based on distance, vehicle type, and service requirements. Pricing is usage-based and determined at time of booking via WhatsApp or app.
- Hourly hire (包鐘) services: Hourly rental service where customers rent vehicles for set periods to visit multiple stops or for long waiting times. Minimum charge is 3 hours. Does not include parking, tunnel, bridge, or miscellaneous fees.
- Loading/unloading time charges: Additional charges for extended loading/unloading time beyond free allowances. Van orders include 15 minutes free; 5.5T and 9T orders include 30 minutes free. Overtime charged per 5-minute intervals ($10 for van, $20 for 5.5T, $30 for 9T).
- Night surcharges: Tiered surcharges applied after 9pm and after midnight for evening and late-night services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Van (客貨車) - ~800 kg payload, ~2.4 m³ volume |
| Transaction based/ take rate | Pay-as-you-go | 5.5T Truck - ~1,000 kg payload, ~14.6 m³ volume |
| Transaction based/ take rate | Pay-as-you-go | 9T Truck - ~3,500 kg payload, ~17.8 m³ volume |
| Usage-based | Pay-as-you-go | Hourly Hire (包鐘) - Minimum 3 hours |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
CALL4VAN product offering
Product offeringCore offering
CALL4VAN operates a tech-enabled on-demand logistics platform in Hong Kong that matches customers with registered, vetted van and truck drivers for point-to-point deliveries, moving, and transport services. Bookings are placed via WhatsApp 24/7, a mobile app (iOS/Android), or phone, and the platform supports three vehicle categories — Van (~800 kg payload), 5.5T truck (~1,000 kg), and 9T truck (~3,500 kg). It also offers pet transport, hourly hire (包鐘), and coverage across Hong Kong Island, Kowloon, New Territories, and Lantau Island.
Product overview
CALL4VAN is an on-demand van and truck booking platform operating 24/7 across Hong Kong. The core CALL4VAN platform enables customers to book via WhatsApp and a mobile app, connecting them with 4,000+ registered and verified drivers. The product portfolio spans three vehicle types — Van (~800 kg payload), 5.5T Truck (~1,000 kg), and 9T Truck (~3,500 kg) — covering use cases from daily deliveries and pet transport to home/office moving and construction logistics. The platform is complemented by a driver partner app distributed via the App Store and Google Play. CALL4VAN also offers an hourly hire (包鐘) service for multi-stop or extended-use scenarios.
Differentiator
Problem solved
Functional benefit
Products and services
- CALL4VAN Platform
Companies that use CALL4VAN
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles2 records
CALL4VAN technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
CALL4VAN partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights4 records
CALL4VAN competitors and assessment
Company assessmentDirect peers
- Lalamove: Hong Kong-founded on-demand van and truck delivery marketplace operating across Asia and Latin America. Directly competes with CALL4VAN on the same product (instant van booking via app/WhatsApp), same customer base (consumers and SMBs) and same vehicle classes.
- Pickupp: Hong Kong-based on-demand delivery and courier marketplace covering same-day and next-day fulfilment. Competes with CALL4VAN in local last-mile and SMB logistics, with similar dispatch-driven matching model.
- GoGoX: Hong Kong-headquartered on-demand logistics platform (formerly GoGoVan) offering same-day van and truck delivery for consumers and enterprises. Direct overlap in vehicle types, target segments and operating geography with CALL4VAN.
- Zeek: Hong Kong smart delivery platform offering on-demand parcel, food and van delivery via a partner-driver network. Overlaps with CALL4VAN on SMB logistics and on-demand local delivery use cases in HK.
- Spaceship (formerly EasyVan): Hong Kong cross-border and local delivery platform evolved from EasyVan. Competes with CALL4VAN in on-demand van booking and SMB logistics, with comparable vehicle fleet and booking flow.
Emerging players
- Toby (by Lalamove): Lalamove's enterprise-focused on-demand logistics brand in Hong Kong and Asia. Operates in the same B2B van/truck booking space as CALL4VAN with similar dispatch and matching model.
- Pickitupp: Hong Kong-based on-demand delivery marketplace offering same-day courier and van services. Smaller and earlier-stage than CALL4VAN, but operates in the same niche with overlapping customer segments.
- Pickit (formerly Pickupp-style courier in HK): Hong Kong on-demand courier and mini-mover platform targeting SMBs and consumers. Small-scale direct competitor with overlapping use cases (parcels, small moves) in the same geography.
Broad incumbents
- Uber Direct: Uber's standalone same-day delivery arm, connecting merchants and shippers with courier networks. Competes with CALL4VAN in on-demand local delivery from a global platform with materially larger resources.
Regional players
- delivery.com (formerly AlfredDelivery in HK): Hong Kong on-demand courier and van platform serving local SMBs. Regionally focused with overlapping product offering and customer base relative to CALL4VAN's Hong Kong-only footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
CALL4VAN social profiles
Digital presenceCALL4VAN financial estimates
Financial estimateRevenue estimate
Valuation estimate
CALL4VAN leadership team
Management profileNumber of profiles
CALL4VAN funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CALL4VAN M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CALL4VAN
What does CALL4VAN do?
CALL4VAN operates a tech-enabled on-demand logistics platform in Hong Kong that matches customers with registered, vetted van and truck drivers for point-to-point deliveries, moving, and transport services. Bookings are placed via WhatsApp 24/7, a mobile app (iOS/Android), or phone, and the platform supports three vehicle categories — Van (~800 kg payload), 5.5T truck (~1,000 kg), and 9T truck (~3,500 kg). It also offers pet transport, hourly hire (包鐘), and coverage across Hong Kong Island, Kowloon, New Territories, and Lantau Island.
Is CALL4VAN a public or private company?
CALL4VAN is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CALL4VAN founded?
CALL4VAN was founded in 2012. It employs 1 to 10 people.
How does CALL4VAN make money?
Four revenue lines are on record. On-demand delivery services are the primary driver. The others are hourly hire (包鐘) services, loading/unloading time charges and night surcharges.
Who are CALL4VAN's main competitors?
Direct peers on record are Lalamove, Pickupp, GoGoX, Zeek and Spaceship (formerly EasyVan). Emerging players are Toby (by Lalamove), Pickitupp and Pickit (formerly Pickupp-style courier in HK). Uber Direct is listed as a broad incumbent. delivery.com (formerly AlfredDelivery in HK) is listed as a regional player.
Does CALL4VAN have an API?
No public API is recorded for CALL4VAN.
What industry is CALL4VAN in?
CALL4VAN's product category is On-Demand Logistics Services. Its primary akta.pro industry code is BPAMAIAF, Car Rental & Car-Sharing Booking Platforms, with a secondary code of TLABAGAI, Courier/Delivery Driver Vehicle Rental Programs (Gig/Owner-Operator). Its NAICS code is 492210 and its SIC code is 4210.