What Syncom does

Syncom is a privately held Australian trade services company headquartered in Melbourne that specializes in rental property safety compliance and maintenance across Victoria. The company delivers biennial Gas Safety Checks, biennial Electrical Safety Checks, annual Smoke Alarm Safety Checks, and Minimum Standards Checks mandated under the Victorian Residential Tenancies Regulations 2021, alongside repair, maintenance, and installation services for plumbing/gas, electrical, and HVAC systems.

The company's core operational differentiator is a one-appointment booking system that coordinates electricians and gasfitters to attend a property simultaneously, minimizing disruption for renters and consolidating compliance work into a single visit. All reporting is aligned with Consumer Affairs Victoria, Energy Safe Victoria, and Victorian Building Authority standards, and the technical workforce comprises Type A Servicing Gasfitters, A Grade Electricians, and trained Smoke Alarm Technicians with Police and Working with Children's clearances.

Syncom operates a direct-to-consumer go-to-market model, selling individual safety checks at fixed one-time fees ranging from $99 to $390, and bundling them into multi-year packages (Electrical & Gas Package at $655 biennially; Rental Assurance Package at $730 biennially) that combine recurring checks with automated reminders. Revenue is generated primarily from individual rental providers and property management agencies across metropolitan and regional Victoria, with maintenance services functioning as a secondary cross-sell stream.

Name

Syncom

Legal name

Syncom

Website

https://syncomauditing.com.au

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Syncom is a Melbourne-based Australian trade services company providing mandatory rental property safety checks (gas, electrical, smoke alarm) and maintenance services across Victoria, serving landlords, property managers, and renters.

Ownership category

akta.pro rank

Product category

Rental Property Compliance & Trade Services

NAICS

Facilities Support Services (561210)

SIC

Auto Controls For Regulating Residential & Comml Environments (3822)

akta.pro primary industry

Gas Appliance Hookup & Disconnect (Stoves, Dryers, Fireplaces, Grills) (HSAOAKAF)

akta.pro secondary industry

Emergency Generator & Transfer Switch Troubleshooting (HSAOAEAI)

Keywords

• Rental property safety checks
• Electrical compliance inspections
• Gas safety compliance
• Smoke alarm inspections
• Residential maintenance services

Headquarters

HQ city

Ivanhoe

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Safety Checks: One-time fee services for mandatory biennial electrical and gas safety checks, and annual smoke alarm checks required under Victorian Residential Tenancies Regulations. Individual checks range from $99 to $390 depending on service type.
2. Minimum Standards Checks: One-time fee services for checking rental property compliance with Victorian minimum standards. Includes checks for current 15 standards and upcoming 19 standards (effective March 2027).
3. Discounted Safety Check Packages: Bundled service packages offering combined Electrical & Gas checks ($655 every 2 years, saving $20) and Rental Assurance Package ($730 every 2 years, saving $143) with recurring smoke alarm coverage.
4. Plumbing and Gas Maintenance: Repair, maintenance and installation services for gas appliances including hot water services, wall ovens, cooktops, space heaters, wall furnaces, and BBQs.
5. Electrical Maintenance: Repair and maintenance services for switchboards, residual current devices, safety switches, heating/cooling appliances, air conditioners, hot water services, ovens, heaters, and range hoods.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Syncom provides mandatory residential rental property safety checks (gas, electrical, smoke alarm, minimum standards) and related plumbing, gas, electrical, and heating/cooling maintenance services across Victoria. Its core differentiator is a one-appointment booking system that coordinates electricians and gasfitters to complete multiple compliance checks in a single visit, with reporting aligned to Consumer Affairs Victoria, Energy Safe Victoria, and Victorian Building Authority requirements.

Product overview

Syncom is a rental property safety compliance and trade services company operating throughout Victoria, Australia. The company offers a portfolio of safety check services (Gas Safety Check, Electrical Safety Check, Smoke Alarm Safety Check, Minimum Standards Check) required under the Residential Tenancies Regulations 2021 for rental properties, combined with maintenance services (Plumbing/Gas Maintenance, Electrical Maintenance, Heating & Cooling). Services are delivered through a one-appointment booking system where electricians and gasfitters work in tandem, and are available as individual services or bundled into value packages (Electrical & Gas Package, Rental Assurance Package).

Differentiator

Problem solved

Functional benefit

Products and services

• Gas Safety Check Biennial gas safety inspection for rental properties in Victoria, including testing by a Type A Servicing Gasfitter, carbon monoxide and negative pressure testing for gas heaters and internal hot water services, free onsite repairs, and a detailed compliance report. Priced at $390 inc. GST every 2 years.
• Electrical Safety Check Biennial electrical safety inspection for rental properties in Victoria, conducted by an A Grade Electrician per Section 3 & 4 of AS/NZS 3019, with free onsite repairs and a detailed compliance report. Priced at $285 inc. GST every 2 years.
• Smoke Alarm Safety Check Annual smoke alarm inspection for rental properties in Victoria, including testing by a trained Smoke Alarm Technician or A Grade Electrician, free replacement of faulty or expired smoke alarms, 9V battery replacements, and a detailed report. Priced at $99 inc. GST annually.
• Minimum Standards Check Inspection service verifying rental property compliance with Victorian minimum standards, covering either the current 15 standards ($215 incl. GST) or the expanded 19 standards effective March 2027 ($255 incl. GST), which add cooling, ceiling insulation, draughtproofing, and water heater requirements. Includes detailed reporting and repair recommendations.
• Plumbing and Gas Repair & Maintenance Maintenance and repair services for gas and plumbing systems across Metro Melbourne and regional Victoria, covering gas hot water services, wall ovens, cooktops, gas log fires, space heaters, wall furnaces, and BBQs.
• Electrical Repair & Maintenance Electrical repair and maintenance services across Metro Melbourne and regional Victoria, including switchboard upgrades, residual current device installation, safety switches, and repair/installation of heating and cooling appliances, air conditioners, hot water services, ovens, heaters, and range hoods.
• Heating and Cooling Services HVAC services for rental properties including repair, maintenance, and installation of electric air conditioners, gas heaters, and other climate control appliances.
• Electrical & Gas Package Combined safety check package bundling Electrical Safety Check and Gas Safety Check at a discounted rate of $655 every 2 years (saving $20 compared to purchasing the services individually).
• Rental Assurance Package Comprehensive multi-year safety check package at $730 every 2 years (saving $143 compared to individual services), including annual Smoke Alarm Safety Check in year one and Electrical & Gas Safety Checks in year two.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core.

• Consumer Affairs VictoriacoreStrategic or Co-development PartnerSyncom works closely with Consumer Affairs Victoria to ensure their safety check reporting adheres to stringent regulatory requirements. The partnership ensures compliance with Residential Tenancies Act obligations.
• Energy Safe VictoriacoreStrategic or Co-development PartnerSyncom follows guidance from Energy Safe Victoria to ensure safety standards for electrical and gas installations are adhered to appropriately and cost-effectively.
• Victorian Building AuthoritycoreStrategic or Co-development PartnerSyncom maintains compliance with Victorian Building Authority regulations and requirements, particularly for minimum standards checks and building compliance.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Jim's Building Inspections: Franchise-based building inspection network within the Jim's Group. Comparable to Syncom because it delivers residential property inspections at scale across Australian states, with similar end customers (landlords, property managers) and a documented franchise operating model.
• Houspect: Australia-wide building inspection company that performs residential safety and compliance inspections. Comparable to Syncom because both deliver regulated residential property inspections and reports for property owners and managers, with overlapping electrician and gasfitter-adjacent service scopes.
• BPI (Building & Property Inspections): National building and property inspection provider offering pre-purchase and compliance inspections. Comparable to Syncom as both sell property inspection services to real estate professionals and landlords, with reports tailored to regulatory requirements.

Broad incumbents

• Airtasker: Australian marketplace connecting customers with local tradespeople. Comparable to Syncom as it serves as an alternative fulfillment channel for the same landlords and tenants seeking electricians, gasfitters, and smoke alarm service providers, potentially disintermediating specialised compliance operators.
• Oneflare: Australian online marketplace for local service providers including electricians and gasfitters. Comparable to Syncom because it enables customers to source the same compliance and maintenance trades the company delivers, serving as a competing acquisition channel.
• AGL Energy: Large Australian energy retailer with adjacent compliance services and partnerships around gas safety and energy efficiency. Comparable to Syncom as another participant in the regulatory safety ecosystem Victoria landlords operate within.
• EnergyAustralia: Major Australian energy retailer that engages with gas and electrical safety compliance through its service network. Comparable to Syncom tangentially as a downstream stakeholder in gas safety regulation and a potential partnership or channel for compliance work.
• Hipages: Australia's largest tradie marketplace connecting homeowners with licensed tradespeople. Comparable to Syncom because it competes for the same electrician and gasfitter service demand and offers landlords a platform alternative to direct compliance providers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/syncomauditing
• LinkedInlinkedin.com/company/syncom-auditing

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Syncom