Ip Phone System

What Ip Phone System does

IP Phone System Inc. is a privately held, New York City-based Voice over IP (VoIP) service provider founded in 1989, operating from Great Neck, NY, with an additional mailing address in Long Island City, NY. The company sells, installs, and supports hosted VoIP / cloud PBX systems, mobile VoIP applications, and complementary hardware and cabling services to small and medium businesses across the NYC metropolitan area, including Queens, Brooklyn, Manhattan, the Bronx, and Staten Island, with secondary references to broader Northeast US and national service.

The core technology is a hosted VoIP platform built around cloud PBX with auto-provisioning tools, WebRTC support, redundant infrastructure backed by a 99.9% uptime guarantee, and softphone / mobile applications for iOS, Android, Mac, and Windows. The hardware line consists of Yealink-branded SIP desk phones, video collaboration phones, conference phones, and DECT cordless units, all resold with a lifetime warranty and a 24-48 hour defect replacement commitment. Adjacent offerings include E911 emergency calling (compliant with FCC Order 20 FCC Rcd 10245), music-on-hold via partner SelectVoiceAndMusic, structured cable installation, and toll-free number services.

The business model combines recurring subscription revenue ($20/user/month for the 2-19 user tier with a mobile apps add-on at $9.99/month), hardware sales and margin on Yealink units, equipment leasing through a LeaseCorp partner channel, professional installation and training services, and 24/7 support bundled into plans. Go-to-market is sales-led direct, driven by inbound phone calls (718-IP-PHONE, 800-876-3348), website lead forms, local SEO, and a content marketing blog, supplemented by an on-site portfolio of completed installations.

Name

Ip Phone System

Legal name

iP Phone System Inc.

Website

https://ipphonesysteminc.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Business VoIP Telecommunications

NAICS

All Other Telecommunications (5178), Telephone Apparatus Manufacturing (33421)

SIC

Telephone Communications (No Radiotelephone) (4813), Telephone & Telegraph Apparatus (3661)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Voice Calling (VoIP) Apps (BPAMACAC), VoIP Access & ITSP Services (HDAIAHAD), Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)

Keywords

• Business VoIP services
• Hosted PBX solutions
• Cloud phone systems
• IP desk phones
• Structured cabling installation

Headquarters

HQ city

Great Neck

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. VoIP Phone System Subscriptions: Monthly subscription-based pricing for VoIP phone services. Plans include unlimited calling, cloud PBX, extensions, and various features at a fixed monthly rate per user.
2. Equipment Sales and Leasing: Sale and leasing of VoIP phones and equipment including Yealink IP phones with lifetime warranty. Leasing through LeaseCorp partner program.
3. Installation and Setup Services: Professional VoIP installation, structured cable installation (ethernet, telephone), with training and 24-hour support for employees.
4. Add-on Services: Additional revenue from services such as custom music on hold, E911 service, and toll-free numbers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

IP Phone System Inc. provides business Voice over IP (VoIP) phone services centered on a cloud-based Hosted VoIP / Hosted PBX platform. Offerings include monthly subscription plans with unlimited calling, Yealink IP desk and conference phones, mobile apps and desktop softphones, E911 emergency calling, music on hold, and professional structured cabling and installation services for businesses in the New York City metropolitan area.

Product overview

IP Phone System Inc. offers a unified hosted VoIP communication platform centered around their cloud-based Hosted VoIP service with flexible VoIP Phone Plans. The product portfolio includes Yealink IP desk phones (SIP-T53, SIP-T53W, SIP-T54W, SIP-T57W, SIP-T58A, VP59, VP-T49G, T48G, T46G, T41P), conference phones (CP860), and DECT cordless phones (W52P), all backed by a lifetime warranty. Mobile access is provided through Mobyx mobile apps for iOS and Android, plus desktop softphones for Mac/Windows. Additional services include E911 emergency calling, custom music on hold, and structured cable installation. The company has been supplying, installing, and supporting IP phone products in New York businesses since 1989.

Differentiator

Problem solved

Functional benefit

Products and services

• Hosted VoIP (Cloud PBX) Cloud-based VoIP telephone service where the PBX is hosted off-premises, eliminating the need for bulky on-premise hardware. Allows businesses to establish a phone system without added expense, with flexibility to add extensions, branches, and trunks through an easy-to-use web portal as requirements change.
• VoIP Phone Plans Monthly subscription plans for businesses priced per user, bundling unlimited calling in the US, Canada, and Hawaii with cloud PBX, auto-attendant, call forwarding, video conferencing, instant messaging, call recording, voicemail-to-email, mobile apps, fax, business SMS, call queues, and free number porting.
• Mobile VoIP Services VoIP solution that leverages the cell phone's 3G, GSM, or internet services to transmit voice calls as digital signals over the internet, allowing employees to make and receive business calls from any location using Wi-Fi hotspots and reducing communication costs.
• Mobyx Mobile App Mobile application for iOS and Android devices that lets employees manage calls, conduct video conferences, and collaborate with their team from anywhere using their smartphones.
• Desktop Softphone Free desktop softphone application for Mac and Windows computers that enables users to make and receive VoIP calls from their workstation.
• E911 Emergency Calling Service Emergency calling service that delivers the caller's address and telephone number to emergency operators, offering E911, Basic 911, and Operator-Assisted 911 options for VoIP customers.
• Music On Hold Customizable music-on-hold service providing professional background music and voice talent options for businesses so callers waiting on hold hear branded audio.
• Structured Cable Installation Professional installation service for telephone and Ethernet structured cabling, including PVC-coated cabling to protect against magnetic interference, with full system testing to ensure clear audio quality.
• Equipment Leasing Program Equipment leasing program offered in partnership with LeaseCorp that lets businesses rent VoIP phones and equipment with various lease periods and payment options, avoiding large upfront capital outlays.
• Yealink SIP-T53 IP Desk Phone Ultra-elegant gigabit IP desk phone with 3.7-inch 360x160 pixel graphical backlit LCD, adjustable screen, USB 2.0, up to 12 VoIP accounts, dual-port Gigabit Ethernet, PoE support, HAC handset, and wall mountable form factor; sold with a lifetime warranty.
• Yealink SIP-T53W IP Desk Phone Gigabit IP desk phone with Bluetooth (via BT40), dual-band Wi-Fi (via WF40/WF50), USB 2.0 port for USB recording or wired/wireless USB headsets and EXP50 expansion module, up to 12 VoIP accounts.
• Yealink SIP-T54W IP Desk Phone Ultra-elegant gigabit IP desk phone with a 4.3-inch 480x272 color backlit display, built-in Bluetooth 4.2 and built-in dual-band 2.4G/5G Wi-Fi (802.11a/b/g/n/ac), up to 16 VoIP accounts, and a paperless label design.
• Yealink SIP-T57W IP Desk Phone Ultra-elegant gigabit IP desk phone with a 7-inch 800x480 capacitive adjustable touch screen, built-in Bluetooth, and dual-band Wi-Fi.
• Yealink SIP-T58A IP Desk Phone IP desk phone with 7-inch 1024x600 (720p) capacitive adjustable touch screen, 720p30 HD video, Android 5.1.1 operating system, Yealink Noise Proof Technology, up to 16 VoIP accounts, up to 3-party video conferencing, and up to 5-party video/audio mixed conferencing.
• Yealink VP59 Video Collaboration Phone IP desk phone with 8-inch 1280x800 (1080p) capacitive adjustable touch screen, 1080p@30 full HD video, Android 7.1, USB 2.0, standard HDMI output for monitor connection, and up to 5-party video/audio mixed conferencing.
• Yealink VP-T49G Video Collaboration Phone Video collaboration phone designed for executives and teleworkers with an 8-inch LCD touch screen (1280x800), HD video and audio, 802.11 a/b/g/n Wi-Fi connectivity, Bluetooth 4.0 with EDR, HDMI output, programmable keys, and call recording and screenshot transfer via USB flash drive.
• Yealink SIP-T48G IP Phone Innovative IP phone with a large touch panel, Optima HD technology for life-like voice communications, Gigabit Ethernet, rapid call handling, and support for accessories such as Bluetooth USB Dongle and wired/wireless headsets.
• Yealink SIP-T46G IP Phone

Quantifiable outcome

• Save up to 60% on phone services when leasing equipment
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Two partnerships are on record, tiered minor and core.

• LeaseCorpminorChannel Partner/ Reseller/ DistributorEquipment leasing partner program allowing customers to rent VoIP phones and equipment. LeaseCorp provides financing options for VoIP equipment through a dedicated portal at mylease.leasecorp.com/ipphonesysteminc. Helps businesses acquire equipment without large upfront costs.
• YealinkcoreTechnology or IntegrationPrimary IP phone product supplier. Specializes in Yealink phones including SIP desk phones (T53, T53W, T54W, T57W, T58A), video collaboration phones (VP59, T49G), conference phones (CP860), and DECT cordless phones (W52P). All phones purchased through IP Phone System come with lifetime warranty.

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Emerging players

• Zoom (Zoom Phone): Zoom Phone leverages Zoom's video collaboration brand to sell cloud PBX and VoIP services, increasingly to SMBs. While newer to pure voice, its bundled app and brand create competitive overlap with IP Phone System's hosted services.

Direct peers

• Nextiva: Nextiva is a cloud communications platform selling VoIP, contact center, and unified communications to SMBs. It competes head-to-head with IP Phone System in the small-business hosted VoIP segment on pricing, feature parity, and ease of deployment.
• Vonage (Ericsson): Vonage Communications offers cloud-hosted VoIP, UC, and SIP trunking to SMB and mid-market. Acquired by Ericsson, it competes directly with IP Phone System on hosted PBX and has the resources to undercut regional providers.
• Net2Phone: Net2Phone provides cloud communications, VoIP, and SIP trunking for SMB and mid-market customers with a channel-led distribution model. It overlaps with IP Phone System on hosted voice services and on-premise phone hardware resale.
• Ooma: Ooma serves small businesses and consumers with cloud-based VoIP phone systems and hardware bundles. It targets the same 2–19 user SMB segment as IP Phone System, including distributed/remote workers needing mobile and softphone support.
• RingCentral: RingCentral is the largest pure-play cloud UCaaS provider, selling hosted VoIP, cloud PBX, and unified communications to SMB and mid-market businesses nationally. It directly competes with IP Phone System for the same SMB hosted-PBX buyer with similar subscription economics.
• GoTo Connect (formerly Jive): GoTo Connect, evolved from the Jive platform, offers cloud-hosted VoIP, video, and chat for SMBs and mid-market. It is a direct competitor in the SMB cloud-PBX segment served by IP Phone System.
• 8x8: 8x8 provides cloud voice, video, chat, and contact center as a service, targeting SMB through enterprise. It is a direct competitor in hosted VoIP/UCaaS with overlapping subscription pricing models.

Broad incumbents

• Microsoft Teams Phone: Microsoft Teams Phone delivers cloud calling as part of the broader Microsoft 365 suite, including Operator Connect and Direct Routing. It is a broad incumbent that bundles voice into existing IT spend, pressuring standalone SMB VoIP providers.
• Cisco Webex Calling: Cisco Webex Calling provides cloud PBX and UCaaS for SMB through enterprise as part of Cisco's collaboration portfolio. It competes on hosted VoIP capability from a much broader networking and collaboration stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ip-phone-system

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ip Phone System