Ip-netix Limited

Name

Ip-netix Limited

Legal name

IP-NETIX LIMITED

Website

https://ipnetix.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Telecommunications Professional Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Communications Services, Nec (4899), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYHDAIAHAB

Cloud PBX & Hosted Telephony

Hardware, Technology & Telecom/Telecommunications & Network Services/Unified Communications & Voice Services (VoIP, UCaaS)

SECONDARYHDABAAAD

Managed Application Platforms (App PaaS & Runtime Services)

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Public Cloud Infrastructure (IaaS/PaaS)

SECONDARYBPAEAKAC

Platform Engineering & Internal Developer Platforms (IDP)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/DevOps, Platform Engineering & SRE Services

Keywords

• IP communications services
• Unified communications support
• Managed communication services
• Avaya professional services
• UCaaS implementation

Headquarters

HQ city

Sale

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Professional Services: Design, implementation, installation, and project management services for communication systems. Delivered through channel partner relationships as a channel-only provider.
2. Managed Services: Complete ongoing managed services for communication infrastructure including operation, maintenance, and optimization of customer systems.
3. Support Services: Global support desk providing 24/7/365 ongoing support, maintenance, and troubleshooting services either directly with end customers or through partner support processes.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

IP Netix is a channel-only professional services and managed services company delivering IP communications solutions to global communications providers and their end-user customers. Its portfolio covers Full Delivery Service (installation through complete managed service), bespoke Design & Implementation across On Prem, Hybrid, UCaaS and CCaaS platforms, Project Management, and a 24/7/365 Global Support Desk, with deep specialization in Avaya Aura Communications Platform and Avaya Enterprise solutions.

Product overview

iPNetix is a channel-only provider offering a portfolio of professional services and fully managed communications solutions. The core offerings include: Full Delivery Service (installation through managed services), Design & Implementation (covering On Prem, Hybrid, UCAAS, and CCAAS communication platforms), Project Management, and a Global Support Desk operating 24/7/365. The company specializes in Avaya communication platforms and, through a strategic partnership with Voiceflex, extends its capabilities to support Voiceflex Flow—a UCaaS platform delivering unified voice and collaboration. All services are delivered exclusively through a channel partner network across various sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Full Delivery Service End-to-end communication solutions delivered to channel partners' end-user customers, covering installation, integration, handover, and transition into complete managed services to ensure efficient and effective communication systems.
• Design & Implementation Bespoke communication system design and implementation across On Prem, Hybrid, UCaaS and CCaaS portfolios, tailored to specific customer business needs for optimal performance.
• Project Management Precision-focused project management overseeing communication projects from inception to completion, ensuring on-time, within-budget delivery to the highest quality standards for channel partners' delivery teams.
• Global Support Desk 24/7/365 round-the-clock support desk providing ongoing maintenance, troubleshooting, and assistance either directly or through partner support processes to ensure communication systems remain operational globally.
• Managed Services for Voiceflex Flow UCaaS Scalable support services for the Voiceflex Flow UCaaS platform, ranging from installation-only services to full-service wraparound packages provided through the Voiceflex channel partner network.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• VoiceflexcoreStrategic or Co-development Partner · 23 July 2025Voiceflex, a leading unified communications provider transitioning from Telco to Techco, partnered with iPNetix to strengthen delivery of its UCaaS application Voiceflex Flow. iPNetix provides scalable support solutions ranging from installation-only services to full-service wraparound packages, ensuring Voiceflex Flow partners and their customers receive best-in-class implementation and ongoing assistance.
• AvayacoreTechnology or Integration · 1 January 2016Strategic partnership with Avaya since 2016. IP Netix consists of former Avaya Professional Services engineers and maintains continuous training and certification to stay at the forefront of Avaya technologies. The team delivers advanced and efficient solutions across the full Avaya portfolio including Aura Communications Platform and Enterprise solutions for the public sector.

Scale indicators4 records

Recent moves3 records

Expansion highlights3 records

Broad incumbents

• BT Business / BT Wholesale: UK incumbent telco providing UC, UCaaS, CCaaS and managed communications services to enterprises, often through channel partners. Comparable as a major UK-headquartered provider whose partner ecosystem overlaps with IP Netix's Avaya-centric delivery work.
• Gamma Communications: UK-listed UCaaS, CCaaS and connectivity provider serving channel partners and direct enterprise customers. Highly comparable as a UK-headquartered communications platform company with a strong channel-led GTM that overlaps IP Netix's Avaya/UCaaS specialization.
• RingCentral: Global UCaaS/CCaaS platform vendor with an extensive channel partner program. Relevant as the dominant cloud-native UCaaS incumbent whose partner ecosystem increasingly overlaps with the Avaya-centric channel services IP Netix supports.
• Mitel: Direct competitor to Avaya in on-premises and hybrid UC/UCaaS, with its own global partner and PS ecosystem. Comparable as a legacy UC vendor whose installed base generates the same kind of professional and managed services demand IP Netix serves.
• Cisco (Webex): Global UCaaS/CCaaS and collaboration platform with a large channel and partner PS ecosystem. Comparable as a cloud communications incumbent whose partner enablement programs compete for the same channel PS spend that supports IP Netix's partners.

Emerging players

• 8x8: Global cloud UCaaS and CCaaS provider with partner-led GTM for mid-market and enterprise customers. Comparable as a UCaaS/CCaaS platform increasingly delivered via channel partners needing PS and managed services support.

Direct peers

• Focus Group: UK-based provider of telephony, UC, connectivity and managed services delivered through a partner/channel network. Comparable in vertical mix (healthcare, finance, etc.), channel-first GTM, and managed services wraparound offerings.
• Chess ICT: UK channel-only provider of UC, connectivity, cloud and managed services to partners and their end customers. Closely comparable in channel-only GTM, UC/UCaaS focus, and reliance on vendor partnerships (including legacy and cloud communications platforms).

Regional players

• Telappliant: UK UCaaS/hosted telephony and communications provider serving channel partners and end customers. Comparable as a smaller UK-headquartered competitor operating in the same channel-driven UCaaS and managed communications services space.
• Abzorb (formerly Union Street / Adept Telecom): UK channel-focused communications and managed services provider serving resellers and end customers in similar verticals. Comparable in channel-first delivery model and managed communications services positioning within the UK market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/ipnetix
• LinkedInlinkedin.com/company/ip-netix-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ip-netix Limited