Telappliant
Telappliant is a London-based VoIP and cloud communications provider serving UK SMEs with hosted telephony, IT, and telecommunications services, having grown primarily through a series of regional bolt-on acquisitions since 2014.
- Company typePrivate
- Founded2003
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Telappliant does
Telappliant is a London-based, privately held provider of VoIP and cloud communications services, principally serving small and medium-sized enterprises (SMEs) across the United Kingdom. The company was founded around 2003-2005 and has operated for over 17 years, building its core offering around hosted telephony, cloud communications, and adjacent computer systems and telecommunications services. Itself a small organization (11-50 employees), Telappliant delivers services through direct sales to UK SMEs and via channel relationships with the regional providers it has acquired.
The company's product and technology stack is not detailed in the available sources, but its offering is positioned as cloud-based voice and unified communications, with acquired entities contributing complementary capabilities in IT support, computer systems, and regional telecom services. Pricing is not publicly disclosed, and the revenue model appears to be a combination of recurring telephony service fees and project-based IT/telephony deployments typical of UK SME-focused resellers. Customer segments are described as horizontal — SMEs in Lancashire and surrounding regions requiring IT infrastructure and telecommunications support — with no named end-customer logos disclosed in the source material.
Telappliant's growth has been driven primarily by a sustained regional roll-up M&A strategy rather than organic expansion or external funding. The company has executed at least six acquisitions between 2014 and 2022, including Unitel One Source (2014), Orbtalk (2018), Voice 2 Voice (2019), Amicatech (2020), Connexions Group (2021), and A & N Business Computer Systems (2022), each extending its regional presence in the UK and adding local customer books. No external funding rounds, institutional investors, or parent company are disclosed, indicating the company has been funded internally or by founder/management capital to support this acquisition program. The CEO is Muhammad Nasim; no other management team information is publicly available.
Telappliant firmographics
Firmographics- Name
- Telappliant
- Legal name
- Telappliant
- Website
- https://telappliant.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Telappliant is a London-based VoIP and cloud communications provider serving UK SMEs with hosted telephony, IT, and telecommunications services, having grown primarily through a series of regional bolt-on acquisitions since 2014.
- Ownership category
- akta.pro rank
Telappliant industry classification
Industry- Product category
- Cloud Communications & VoIP Services
- NAICS
- All Other Telecommunications (5178), All Other Telecommunications (517810), Telecommunications (517)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- VoIP Access & ITSP Services (HDAIAHAD), Voice Calling (VoIP) Apps (BPAMACAC)
Keywords
Where Telappliant is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Telappliant business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Telappliant product offering
Product offeringCore offering
Telappliant is an award-winning VoIP and cloud communications provider that delivers hosted telephony, unified communications, and broader computer systems and telecommunications services to small and medium enterprises (SMEs) across the United Kingdom. The company has grown its service portfolio and regional footprint through a series of acquisitions of regional IT and telecom providers.
Product overview
Telappliant is a London-based cloud services provider with over 17 years of experience. The company offers computer systems and telecommunications services to SMEs, having expanded its portfolio through acquisitions including A & N Business Computer Systems and Connexions Group.
Differentiator
Problem solved
Functional benefit
Products and services
- VoIP and Cloud Communications Services
- Computer Systems and Telecommunications Services
Companies that use Telappliant
Customer profileSegments1 record
Ideal customer profiles1 record
Telappliant technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Telappliant partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- A & N Business Computer SystemscoreTelappliant acquired A & N Business Computer Systems, a provider of computer systems and telecommunications to SMEs in Lancashire. This acquisition enabled Telappliant to expand its services and geographic presence in the Lancashire region.
- Connexions GroupcoreTelappliant acquired Connexions Group, a Carlisle-based company. The acquisition expanded Telappliant's presence in the Carlisle region. Financial details and strategic implications were not specified.
Scale indicators1 record
Recent moves6 records
Expansion highlights4 records
Telappliant competitors and assessment
Company assessmentDirect peers
- Gradwell: UK cloud communications provider offering VoIP, broadband, and hosting services to SMBs and channel partners. Direct overlap with Telappliant's hosted telephony portfolio.
- 4Com: UK provider of business phone systems, cloud telephony, and broadband to SMEs. Direct competitor in the UK SMB hosted telephony market with overlapping product offerings.
- Chess ICT: UK-based provider of communications, cloud, and IT services to SMEs via a channel partner model. Comparable customer base and overlapping cloud/UCaaS offerings.
- Gamma Communications: LSE-listed UK provider of cloud communications, UCaaS, and SIP trunking services targeting SMEs and channel partners. Most direct UK-listed comparable to Telappliant in terms of product mix and customer segment.
- VoIP Unlimited: UK-based VoIP and SIP trunking provider targeting resellers and SMEs. Closely comparable to Telappliant in VoIP access and ITSP services.
- Daisy Communications: Major UK-based unified communications, cloud, and connectivity provider serving SMEs and mid-market. Comparable as a UK UCaaS/telecom operator with a similar SME customer focus and roll-up heritage.
- Wavenet: UK unified communications, connectivity, and cloud services provider built through acquisitions, serving SMEs and mid-market. Highly comparable in scale, M&A strategy, and product mix.
Broad incumbents
- RingCentral: Global cloud UCaaS leader serving businesses of all sizes. Represents the scaled incumbent competitive benchmark for Telappliant's cloud PBX and unified communications offering.
- 8x8: Global cloud communications and contact center provider with UCaaS/voice services overlapping Telappliant's core hosted telephony proposition.
- BT Group: UK incumbent telecom operator offering cloud voice, SIP, and unified communications to SMEs. Represents the legacy carrier competitive context for Telappliant's SMB telephony services.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Telappliant social profiles
Digital presenceTelappliant financial estimates
Financial estimateRevenue estimate
Valuation estimate
Telappliant leadership team
Management profileNumber of profiles
Profiles1 record
Telappliant funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Telappliant M&A and investment
M&A and investmentM&A6 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Telappliant
What does Telappliant do?
Telappliant is an award-winning VoIP and cloud communications provider that delivers hosted telephony, unified communications, and broader computer systems and telecommunications services to small and medium enterprises (SMEs) across the United Kingdom. The company has grown its service portfolio and regional footprint through a series of acquisitions of regional IT and telecom providers.
Is Telappliant a public or private company?
Telappliant is a private company. It is classified as unknown and is currently operating.
When was Telappliant founded?
Telappliant was founded in 2003. It employs 11 to 50 people.
Where is Telappliant based?
Telappliant is headquartered in London, United Kingdom, in the Europe region.
Who are Telappliant's main competitors?
Direct peers on record are Gradwell, 4Com, Chess ICT, Gamma Communications, VoIP Unlimited, Daisy Communications and Wavenet. Broad incumbents are RingCentral, 8x8 and BT Group.
Does Telappliant have an API?
No public API is recorded for Telappliant.
What industry is Telappliant in?
Telappliant's product category is Cloud Communications & VoIP Services. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAHAD, VoIP Access & ITSP Services. Its NAICS code is 5178 and its SIC code is 4813.