Hilo Benioff Medical Center Foundation

What Hilo Benioff Medical Center Foundation does

Hilo Benioff Medical Center Foundation is a nonprofit organization that supports the East Hawaii Region of Hawaii Health Systems Corporation (HHSC), a public entity established by the State of Hawaii in 1996. The Foundation's anchor asset is Hilo Benioff Medical Center (HBMC), a 166-bed acute care hospital on a 20-acre campus in Hilo, which was renamed in March 2024 following a $150 million gift from Marc and Lynne Benioff. The Foundation raises and channels philanthropic capital for system expansion, including a planned $60 million Kea'au Benioff Health Center.

Hilo Benioff Medical Center operates as the only Level III Trauma Center in East Hawaii and an Advanced Primary Stroke Center, with the second-busiest emergency department in the state (over 55,000 visits annually). The clinical portfolio spans inpatient units (11-bed ICU, 33-bed Progressive Care Unit, 50-bed Medical Unit, 34-bed Surgical/Pediatric Unit, 12-bed Behavioral Health unit, 24-bed Transitional Care Unit, Obstetrics), plus Ambulatory Surgery, Imaging (Siemens Artis Zee BiPlane angiography, Toshiba Aquilion One Vision 640-slice CT, MRI, Nuclear Medicine), Laboratory, Pharmacy, Rehabilitation, and a network of outpatient specialty clinics. The system is supported by 250 physicians and advanced practice providers across 33 specialties, runs the Hawaii Island Family Medicine Residency, and is pursuing ANCC Magnet designation. Distinctive technology includes the DaVinci robotic surgical system and proprietary telemetry monitoring.

The business model is a hybrid of acute-care hospital services billed through Medicare, Medicaid, and private insurance, plus philanthropic capital raised through the Foundation. Revenue streams include inpatient services, outpatient clinics, emergency department, ambulatory surgery, pharmacy, and laboratory services, with a financial assistance program for uninsured patients. The Foundation is funded by major gifts (notably the $150M Benioff donation in 2024) and supports capital projects such as the planned Kea'au Benioff Health Center (2028 completion) and named service line expansions in birthing, ICU, neurosurgery, and behavioral health. Distribution channels include the main campus, East Hawaii Health Clinics across the region, telehealth, and the East Hawaii Health Pharmacy. The Hawaii Island Family Medicine Residency serves as a physician pipeline to address the island's chronic provider shortage.

Name

Hilo Benioff Medical Center Foundation

Legal name

Hilo Benioff Medical Center Foundation

Website

https://hbmc.org

Company type

Private

Founded year

1996

Operating status

Operating

Short description

Hilo Benioff Medical Center Foundation is a nonprofit supporting a 166-bed Level III Trauma Center on Hawaii Island, serving East Hawaii residents across 33 specialties with 1,500 employees and 250+ physicians, funded by hospital services and major philanthropy including a $150M 2024 Benioff gift.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), General Medical and Surgical Hospitals (622110), Nursing Care Facilities (Skilled Nursing Facilities) (623110)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Trauma Centers & Level I–IV Trauma Hospitals (HLAFAAAK)

akta.pro secondary industry

Subacute Care Units (High-Acuity Transitional Care) (HLADADAC)

Keywords

• Acute care hospital services
• Emergency trauma care
• Maternity and obstetrics
• Behavioral health services
• Outpatient specialty clinics

Headquarters

HQ city

Hilo

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Hospital Services Revenue: Acute care hospital services billed through insurance including Medicare, Medicaid, and private insurance. Patients receive separate bills from hospital and provider partners (physicians, radiologists).
2. Outpatient Clinic Services: Primary and specialty care clinic visits billed through insurance
3. Emergency Department Services: 24-hour emergency services with over 55,000 patients annually
4. Philanthropic Donations: Major donations from philanthropists including $150M gift from Marc and Lynne Benioff in 2024, with $50M designated for Hilo Medical Center expansion

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Hilo Benioff Medical Center Foundation is a nonprofit organization supporting a 166-bed acute care hospital (Hilo Benioff Medical Center) that operates as a Level III Trauma Center and the second busiest emergency room in Hawaii, serving over 55,000 ER patients annually. The hospital provides comprehensive inpatient and outpatient services including intensive care, progressive care, obstetrics, behavioral health, surgical, cardiac/stroke, imaging, laboratory, pharmacy, and rehabilitation services to East Hawaii residents.

Product overview

Hilo Benioff Medical Center Foundation supports a comprehensive healthcare delivery system centered at Hilo Benioff Medical Center, a 166-bed acute care hospital functioning as a Level III Trauma Center. The organization provides a broad portfolio of inpatient services including Intensive Care, Progressive Care, Medical/Surgical, Obstetrics, Behavioral Health, and Transitional Care units. Outpatient services encompass Emergency Department, Ambulatory Surgery, Imaging (CT, MRI, Nuclear Medicine, Ultrasound), Laboratory, Pharmacy (ACHC and URAC accredited), and Rehabilitation Services. The Hawaii Island Family Medicine Residency trains future physicians. The foundation supports expansion projects including the planned Kea'au Benioff Health Center. Specialty care is delivered through East Hawaii Health Clinics network covering Cardiology, Oncology, Neurology, Orthopedics, and other disciplines.

Differentiator

Problem solved

Functional benefit

Products and services

• Hilo Benioff Medical Center (Acute Care Hospital) 166-bed acute care hospital and Hawaii Island's leading provider of inpatient and outpatient care, functioning as a Level III Trauma Center with the second busiest emergency room in the state seeing over 55,000 patients annually.
• Emergency Department 24-hour emergency services providing rapid treatment for sudden illness or trauma, staffed by Hawaii Emergency Physicians Associated (HEPA) physicians.
• Intensive Care Unit (ICU) 11-bed mixed medical and surgical ICU serving patients from pediatric to geriatric with 1:2 staffing ratio. Winner of AACN Silver Beacon Award of Excellence 2022-2025.
• Progressive Care Unit (PCU) 33-bed telemetry monitoring unit providing comprehensive intermediate care for adult patients with continuous heart monitoring, recognized with AACN Beacon Award for Excellence.
• Obstetrics Unit Labor and delivery services with 6 labor rooms and 2 operating rooms, delivering approximately 950 babies annually with family-centered maternity care.
• Behavioral Health Unit (Hale Ho'ola) 12-bed inpatient psychiatric unit providing around-the-clock care for adults experiencing mental health symptoms with evidence-based therapeutic interventions.
• Medical Unit 50-bed acute medical/surgical unit for adult patients (18+) treating conditions including diabetes, respiratory diseases, hypertension, and providing inpatient chemotherapy and peritoneal dialysis.
• Surgical/Pediatric Unit 34-bed unit providing post-operative care for surgical and pediatric patients ranging from 3 days to 18 years old, specializing in various surgical procedures and orthopedic care.
• Transitional Care Unit 24-bed SNF/ICF unit for medically stable patients awaiting safe discharge, focusing on physical therapy, occupational therapy, and discharge planning.
• Ambulatory Surgery Unit Same-day surgery and outpatient procedures unit with 13 bays and 2 procedure rooms, serving over 6,000 patients annually in 2024.
• Imaging Department Comprehensive imaging services including Angiography (Siemens Artis Zee Biplane), CT (Toshiba Aquilion One Vision 640-slice), MRI, Nuclear Medicine, Ultrasound, and Diagnostic X-ray/Fluoroscopy.
• East Hawaii Health Pharmacy Retail pharmacy offering prescription pickups, refills, immunizations, medication therapy management, with mobile app and online refill ordering. Accredited by ACHC and URAC for specialty pharmacy.
• Rehabilitation Services Outpatient rehabilitation providing Physical Therapy, Occupational Therapy, and Speech-Language Pathology services for acute and chronic conditions, pain management, and post-surgical recovery.
• Cardiac & Heart Attack (STEMI) Program Dedicated STEMI team providing cardiac catheterization and percutaneous coronary intervention (PCI) services in the cardiac cath lab, treating heart attack patients.
• Laboratory Services Comprehensive diagnostic testing laboratory accredited by Joint Commission and College of American Pathologists, serving hospital patients, emergency room, and community.
• Hawaii Island Family Medicine Residency Physician training program administered by HBMC to train patient-centered, culturally-responsive family physicians, featuring interdisciplinary team approach with doctors, advance practice nurses, clinical pharmacists, and health psychologists.
• Hilo Benioff Medical Center Foundation Non-profit organization supporting East Hawaii with healthcare projects, programs, and services that benefit the greater community.

Quantifiable outcome

• Emergency department serves 55,000+ patients annually
• +7 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• UCSF HealthcoreStrategic or Co-development Partner · 5 March 2024San Francisco-based UCSF Health will expand efforts to support Hawaii patients needing specialist care. Hilo Medical Center, Straub Medical Center, and UCSF Health committed to working together to extend UCSF clinical expertise and bring specialized care in oncology and neurology to more Hawaii residents. The Benioffs have been major contributors to UCSF Health over two decades.
• Hawai'i Pacific HealthcoreStrategic or Co-development Partner · 5 March 2024$100 million gift to Hawaii Pacific Health to create healthcare campus of future at Honolulu-based Straub Medical Center (renamed Straub Benioff Medical Center), which will triple in size and includes state's only Burn Unit. Joint announcement of transformative healthcare initiative.
• Hawaii Emergency Physicians Associated (HEPA)coreStrategic or Co-development PartnerHEPA was founded in 1971 by three physicians to improve quality of emergency medical care in Hawaii. HEPA physicians staff the emergency room at HBMC, Honokaa Hospital, and Kau Hospital. HEPA also provides $9,000 in annual college scholarships for East Hawaii students.
• Mid Pacific HospitalistsminorStrategic or Co-development PartnerTeam of Board Certified Internal Medicine and Family Practice physicians caring for Hawaii's inpatients. Work collaboratively with HEPA physicians to facilitate seamless hospitalization.
• Hawaii Island Family Medicine Residency (HIFMR)coreStrategic or Co-development PartnerPhysician training program administered by HBMC to train patient-centered, culturally-responsive family physicians. Interdisciplinary team approach includes doctors, advance practice nurses, clinical pharmacists, and health psychologists. Helps expand physician provider base on island.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Kona Community Hospital: Sister HHSC facility on Hawaii Island's West side. Directly comparable as another public rural acute care hospital within the same state corporation, sharing governance, EHR, and rural-community-hospital operating model.
• Ka'u Hospital: Critical access hospital within HHSC's East Hawaii Region serving the Ka'u district. Directly comparable as a sister rural HHSC facility extending the regional referral network anchored by HBMC.
• Maui Health (Maui Memorial Medical Center): Neighbor island acute care hospital operated under Kaiser Permanente management. Comparable as a rural Hawaii regional hospital facing similar geographic isolation, specialist recruitment, and natural-disaster exposure.
• North Hawaii Community Hospital: Big Island community hospital in Waimea operated by Queen's Health Systems. Comparable as another rural Hawaii acute care provider serving a dispersed island population with similar service-mix and referral dynamics.
• Straub Benioff Medical Center: Honolulu-based acute care hospital also renamed for the Benioffs as part of the same 2024 donation and UCSF Health partnership. Most directly comparable as a sister Hawaii hospital receiving parallel Benioff funding and pursuing UCSF clinical collaboration.
• Honoka'a Hospital: Critical access hospital within the HHSC East Hawaii Region. Directly comparable as a sister rural facility sharing governance and physician resources with HBMC.

Regional players

• Wilcox Medical Center: Kauai's primary acute care hospital, part of Hawaii Pacific Health. Comparable as a neighbor-island community hospital with limited specialist depth, though serving a different geographic catchment.
• Adventist Health Castle: Acute care hospital in Windward Oahu. Comparable in service-line breadth and acute care delivery model, but operates in a different (more urban) geography than HBMC.

Broad incumbents

• Kaiser Permanente Hawaii: Integrated payer-provider system operating across Hawaii including Maui Health. Comparable as a Hawaii healthcare delivery organization; broader scale and integrated insurance model contrast with HBMC's public hospital structure.
• The Queen's Medical Center: Hawaii's largest private nonprofit hospital and Level I Trauma Center in Honolulu. Comparable as a Hawaii-based acute care and trauma referral hospital with similar tertiary services; broader scope and urban Honolulu catchment position it as the dominant incumbent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Hilo Benioff Medical Center Foundation