MOKA WORKS
Moka Works is a Paris-based IT managed services provider founded in 2001 that delivers infrastructure management, cybersecurity, Microsoft 365 backup, 24/7 support, and on-site technical staffing to small and medium enterprises across France and Europe.
- Company typePrivate
- Founded2001
- HeadquartersParis, France
- Headcount—
- GTM typeB2B
- OfferingServices
What MOKA WORKS does
Moka Works (legal entity: Moka Works SARL) is a French IT managed services provider founded in 2001 and headquartered at 5 avenue de la République in Paris's 11th arrondissement. The company delivers a six-product managed services portfolio to small and medium enterprises (PME/TPE) across France and Europe: Automated System Updates, 365 Backup (Microsoft 365 data protection with unlimited retention and French data-center storage), Systems & Infrastructure Monitoring (Zabbix-based real-time alerting), 24/7 User Support & Outsourcing, Onsite Resources (Régie Informatique — flexible technical staffing), and 24/7 Emergency Services.
Underlying the portfolio is a heterogeneous technology stack combining open-source tooling (Ubuntu, Debian, FreeBSD, Proxmox, Zabbix, pfSense, OPNsense, Nginx, Apache, MySQL, MariaDB, Ansible, OpenVPN, WireGuard, SpamAssassin, Squid, TrueNAS, Let's Encrypt) with enterprise platforms (Red Hat, Microsoft 365, Microsoft SQL Server). The firm explicitly does not resell hardware or software, positioning itself as an objective advisor that adapts technology to client needs rather than the reverse. Operational scale as disclosed includes 350+ active SME clients, 700+ servers managed, 10,000+ end users supported, and 125,000+ support tickets resolved.
Commercially, Moka Works operates a recurring subscription model with a published entry price of €39.99/month for a basic infrastructure/cybersecurity/support bundle and a usage-based €69/TB/month tier for 365 Backup. GTM is sales-led via direct website contact, phone outreach, free IT audits, and 1-month free trials, supported by content marketing (weekly blog, newsletter, LinkedIn). Registered capital is €10,000, the company is privately held with no external investors, and Stanislas Bernard is identified as Publishing Director. GDPR/RGPD compliance is explicitly stated in privacy disclosures.
MOKA WORKS firmographics
Firmographics- Name
- MOKA WORKS
- Legal name
- Moka Works SARL
- Website
- https://moka.works
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Short description
- Moka Works is a Paris-based IT managed services provider founded in 2001 that delivers infrastructure management, cybersecurity, Microsoft 365 backup, 24/7 support, and on-site technical staffing to small and medium enterprises across France and Europe.
- Ownership category
- akta.pro rank
Where MOKA WORKS is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
MOKA WORKS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed IT services for SMEs including user support, infrastructure monitoring, automated updates, and cybersecurity. Billed monthly at starting price of €39.99/month for basic infrastructure/cybersecurity/support package.
- 365 Backup (Office 365 Backup): SaaS backup service for Microsoft 365 data with pricing at €69/TB/month, offering continuous hourly backups, unlimited retention, and encrypted storage in French data centers.
- Onsite Resources (Régie Informatique): Technical staffing service providing qualified technicians for short or long-term assignments, deployed on-site as needed. Offers flexibility in duration, frequency, and scheduling with half-day deployment options.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic Infrastructure/Cybersecurity/Support Package |
| Usage-based | Monthly | 365 Backup (Office 365 Backup) |
| Freemium | Monthly | Free Trial |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
MOKA WORKS product offering
Product offeringCore offering
Moka Works is a French IT managed services provider for small and medium enterprises (PME/TPE). It delivers outsourced IT support, infrastructure monitoring, automated system updates, Microsoft 365 backup, on-site technician staffing, and 24/7 emergency response under recurring monthly subscriptions starting at €39.99 per month. The company does not resell hardware or software, instead providing vendor-independent advisory and operational services using open-source and enterprise tooling.
Product overview
MOKA WORKS is an IT managed services provider for SMEs/TPEs offering a comprehensive portfolio of six interconnected services: Automated System Updates (planned maintenance with security patches), 365 Backup (Microsoft 365 data protection with unlimited retention), Systems & Infrastructure Monitoring (real-time monitoring with customizable dashboards), User Support & Outsourcing (24/7 helpdesk and IT outsourcing), Onsite Resources/Régie Informatique (flexible on-site technician staffing), and Emergency Services (24/7 disaster recovery). Since 2001, the company has positioned itself as an objective IT advisor—selling neither hardware nor software—to deliver tailor-made solutions adapted to each client's specific needs, with services starting from €39.99/month.
Differentiator
Problem solved
Functional benefit
Products and services
- Automated System Updates
Quantifiable outcome
- 125,000+ support tickets resolved
- +3 more outcomes
Companies that use MOKA WORKS
Customer profileNamed customers5 records
Segments1 record
Ideal customer profiles1 record
MOKA WORKS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature4 records
MOKA WORKS partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights5 records
MOKA WORKS competitors and assessment
Company assessmentBroad incumbents
- Capgemini: Global IT services leader headquartered in France, with managed services and infrastructure offerings touching SME and mid-market segments. Comparable as a France-based competitor in managed IT, though at vastly different scale.
- SCC: European IT services group with managed services, workspace, and cybersecurity offerings across multiple geographies. Overlaps with Moka Works' managed IT and cybersecurity portfolio for business customers.
- Computacenter: European IT infrastructure and managed services provider serving mid-market and enterprise customers. Comparable on managed IT, user support, and infrastructure services though typically at larger customer scale.
- Sopra Steria: French-headquartered European IT services firm with managed infrastructure, support, and cybersecurity capabilities. Overlaps with Moka Works' SME/mid-market managed IT offerings, particularly in France.
- Orange Business Services: Enterprise division of Orange providing managed IT, cloud, and cybersecurity services to French and international businesses. Overlaps with Moka's SME-focused managed IT and cybersecurity offering but with carrier-scale resources and brand.
- Axians: VINCI Energies' ICT brand operating across Europe with managed IT, cybersecurity, and cloud services. Comparable to Moka Works on the SME/mid-market managed IT and cybersecurity axis, though at materially greater scale and geographic breadth.
- Devoteam: French-headquartered IT consultancy with managed services and cloud transformation offerings across Europe. Comparable to Moka on IT services to French enterprises but with a much broader portfolio and consulting orientation.
- Econocom: European IT services group with a sizable French SME and mid-market footprint. Overlaps with Moka Works on managed IT, workplace, and infrastructure services, but operates at much larger scale across multiple countries.
- Bechtle: European IT services and distribution group with strong managed services and SME exposure in DACH and beyond. Comparable to Moka Works on managed IT and infrastructure services, though with a hardware distribution backbone.
Direct peers
- Hub One: French managed IT services and connectivity provider serving mid-market and enterprise clients. Directly comparable to Moka Works as a France-based MSP offering infrastructure management, support, and connectivity to business customers.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
MOKA WORKS social profiles
Digital presenceMOKA WORKS compliance and trust
Trust signalCompliance1 record
MOKA WORKS financial estimates
Financial estimateRevenue estimate
Valuation estimate
MOKA WORKS leadership team
Management profileNumber of profiles
Profiles1 record
MOKA WORKS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MOKA WORKS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MOKA WORKS
What does MOKA WORKS do?
Moka Works is a French IT managed services provider for small and medium enterprises (PME/TPE). It delivers outsourced IT support, infrastructure monitoring, automated system updates, Microsoft 365 backup, on-site technician staffing, and 24/7 emergency response under recurring monthly subscriptions starting at €39.99 per month. The company does not resell hardware or software, instead providing vendor-independent advisory and operational services using open-source and enterprise tooling.
Is MOKA WORKS a public or private company?
MOKA WORKS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MOKA WORKS founded?
MOKA WORKS was founded in 2001.
Where is MOKA WORKS based?
MOKA WORKS is headquartered in Paris, France, in the Europe region.
How does MOKA WORKS make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are 365 Backup (Office 365 Backup) and onsite Resources (Régie Informatique).
Who are MOKA WORKS's main competitors?
Broad incumbents on record are Capgemini, SCC, Computacenter, Sopra Steria, Orange Business Services, Axians, Devoteam, Econocom and Bechtle. Hub One is listed as a direct peer.
Does MOKA WORKS have an API?
No public API is recorded for MOKA WORKS.