Goodloop

What Goodloop does

Goodloop, operated by Pizorca SAS, is a French technical textile repair service specializing in outdoor sports equipment, founded in 2021 and based in the Lyon area. The company repairs damaged clothing and gear — including Gore-Tex, Sympatex, and Dermizax membrane jackets, down jackets, backpacks, tents, sleeping bags, and cycling apparel — using specialized techniques such as thermocollage (thermowelding) for waterproof band sealing and partial down refilling (remplumage) for torn baffles. Its workshop in Dardilly holds official Sympatex certification, and the company has been a QualiRépar/Bonus Réparation labeled repairer under Refashion since 2023, allowing customers to access French government repair subsidies of €6–€25 on eligible repairs.

The business operates a hybrid go-to-market model: customers use an online diagnostic form covering 900+ repair types to estimate pricing instantly, then deposit equipment at one of 35+ partner outdoor retail stores across France (including Alltricks, Snowleader, and Terre de Running) or ship via carrier (GLS point relay, direct workshop drop-off). Repairs are executed at the Lyon workshop and returned within 2–3 weeks. Revenue is generated primarily through one-time repair fees ranging from €8.90 to €89.90, plus transport fees of €6–€13.90, with additional revenue from gift cards (including B2B sales to corporate CSEs like Vinci) and ancillary services such as technical wash and water-repellency restoration. Service is accessible from France, Belgium, Luxembourg, the Netherlands, and Germany.

The company is founder-led by Solenne Bécart as legal representative, has no disclosed external funding, operates with 1–10 employees, and positions itself within the French circular economy and textile repair regulatory framework.

Name

Goodloop

Legal name

Pizorca SAS

Website

https://goodloop.fr

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Goodloop is a French outdoor technical textile repair service that restores damaged jackets, backpacks, tents, and sports gear via its Lyon workshop, 35+ partner collection points, and online diagnostic platform serving consumers across Europe.

Ownership category

akta.pro rank

Product category

Outdoor Equipment Repair Services

NAICS

Other Personal and Household Goods Repair and Maintenance (811490)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Outerwear Specialty Care (Down Coats, Parkas, Technical Fabrics) (HSAJAGAI)

akta.pro secondary industries

Seam, Tear & Rip Repair / Reinforcement (HSAJAFAG), Specialty Repair (Elastic, Drawstrings, Straps, Hardware) (HSAJAFAO)

Keywords

• Outdoor equipment repair
• Technical textile repair
• Waterproof membrane repair
• Garment restoration services
• Ski jacket repair

Headquarters

HQ city

Lyon

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Repair services: One-time repair fees for technical textiles and outdoor equipment. Pricing varies by repair type (zip replacement, patch, seam repair) and equipment type. Customers pay repair cost plus transport fees.
2. Transport/logistics fees: Additional fees for shipping and logistics: 6€ for partner store deposit, 13.90€ for point relay via GLS, variable for home delivery.
3. Gift cards: Digital gift cards sold in custom amounts for gifting to individuals (48h email delivery) or bulk orders for B2B (CSE, employee gifts). Valid for 1 year from issue date.
4. Additional services: Technical wash and water repellency restoration service added to repair orders. Express treatment option for urgent repairs.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels4 records

Core offering

Goodloop provides specialist repair services for outdoor sports clothing and technical textile equipment, including technical waterproof jackets (Gore-Tex, Sympatex, Dermizax), down jackets, ski pants, cycling apparel, backpacks, tents, and sleeping bags. Customers self-diagnose repairs via an interactive online form, drop equipment at 35+ partner outdoor retailers across France or ship via prepaid labels, and receive items back in 2–3 weeks from a Sympatex-certified Lyon-area workshop. Optional add-ons include technical wash, water-repellency restoration, and a gift card for individuals and businesses.

Product overview

Goodloop is a French outdoor technical textile repair service operated by Pizorca SAS. The offering is organized around a unified online platform (goodloop.fr / repair.goodloop.fr) where customers self-diagnose repairs and arrange logistics, with repairs performed in a certified Lyon-area workshop. The core offering covers 14 distinct product lines spanning equipment types — veste technique (technical waterproof jackets), doudoune (down jackets), textile cyclisme (cycling apparel), sac à dos (backpacks), tente (tents), and sac de couchage (sleeping bags) — and repair types — fermeture éclair (zippers/sliders), trou/accroc/déchirure (holes/tears), couture décousue (seam repair), thermosoudure (thermosoldering/waterproof tapes), Velcro/pression/crochet, clip et sangle, and élastique de serrage. An add-on gift card (Carte cadeau Goodloop) is available for individuals and businesses. All repair services can be combined with a technical wash and water-repellency restoration treatment. Logistics are handled via partner stores (35+ collection points), prepaid carrier labels (DPD, Chronopost), or direct workshop drop-off.

Differentiator

Problem solved

Functional benefit

Products and services

• Technical Jacket Repair (Réparation de veste technique) Repair of technical waterproof jackets including Gore-Tex, hardshell, and equivalent membranes. Services include patch stitching or bonding, zipper and slider replacement, seam repair, and waterproofing restoration. Targeted at owners of premium ski/mountaineering jackets.
• Down Jacket Repair (Réparation de doudoune) Repair of technical and casual down jackets, covering zipper and slider replacement, hole and tear patching with thermocollated patches or sewn inserts, seam repair, Velcro and snap repairs, cord and elastic adjustments, and partial refilling (remplumage) of torn down compartments.
• Cycling Apparel Repair (Réparation de textile cyclisme) Repair of cycling apparel including jerseys, baselayers, shorts, bib tights, and cycling-specific outerwear. Covers holes, tears, and seam failures for road, gravel, and trail cycling.
• Backpack Repair (Réparation de sac à dos) Repair of hiking, trail, and backpacking packs including zipper and slider replacement, tear patching, seam re-stitching, and strap and clip repairs.
• Tent Repair (Réparation de tente) Repair of bivouac, ultralight, and cabin tents. Covers hole and tear patching with thermocollated patches or sewn inserts, replacement of detached or damaged waterproof tapes, and zipper repairs.
• Sleeping Bag and Duvet Repair (Réparation de sac de couchage / Duvet) Repair of sleeping bags and duvets. Covers zipper and seam repairs, hole and tear patching with thermocollated patches or sewn inserts, and partial refilling of torn down compartments.
• Zipper and Slider Repair (Réparation de fermeture éclair / Zip / Curseur) Replacement of broken sliders and full zipper repairs, including for waterproof garments. Services maintain the waterproof integrity of membranes.
• Hole, Snag, and Tear Repair (Réparation de trou, accroc et déchirure) Repair of holes, snags, and tears using thermocollated patches, clips, or sewn inserts depending on damage size, budget, and desired durability.
• Seam Restitching (Réparation de couture décousue) Re-stitching of undone seams, including waterproof seams, with reinforcement for durability.
• Thermosoudure and Waterproof Band (Thermosoudure et bande étanche) Thermocollant patch application and replacement of detached waterproof tapes to restore waterproofing on membranes and tents.
• Velcro, Snap, and Hook Repair (Réparation de Velcro, pression, crochet) Replacement and repair of Velcro fasteners, snap buttons, and hooks on outdoor garments.
• Clip and Strap Repair (Réparation de clip et sangle) Replacement and repair of clips and straps, including for backpacks and bags.
• Elastic Drawcord Repair (Réparation d'élastique de serrage) Replacement and repair of internal elastic drawcords and elastics in jackets and outerwear.
• Goodloop Gift Card (Carte cadeau Goodloop) Gift card product available for individuals and businesses (CSE, employee gifts). Delivered by email within 48 hours, valid for one year, and redeemable across multiple uses on the Goodloop repair service.

Quantifiable outcome

• Repairs cost on average 10 times less than purchasing new equipment
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Ten partnerships are on record, tiered core.

• Alltricks (multiple locations)coreChannel Partner/ Reseller/ DistributorAlltricks serves as collection/dropoff point for equipment repairs at multiple locations: Paris (rue des Acacias), Issy-les-Moulineaux, Coignières, Bordeaux/Mérignac, Lille/Villeneuve-d'Ascq, Toulouse/Escalquens, Annemasse, Marseille/Bouc-Bel-Air. Customers deposit equipment at Alltricks stores; Goodloop handles repair and return logistics.
• Snowleader PariscoreChannel Partner/ Reseller/ DistributorSnowleader Paris (25 Boulevard Saint-Michel, 75005) serves as partner collection point. Open Monday-Saturday 10h30-19h30. Handles deposit and return of equipment for repair.
• Snowleader AnnecycoreChannel Partner/ Reseller/ DistributorSnowleader Annecy (15 Rue Président Favre) serves as partner collection point for the Annecy region.
• Terre de Running AnnecycoreChannel Partner/ Reseller/ DistributorTerre de Running Annecy (177 route des Perdrix, Sillingy) serves as partner collection point. Second collection location for Annecy region alongside Snowleader.
• Terre de Running ChambérycoreChannel Partner/ Reseller/ DistributorTerre de Running Chambéry (96 Rue d'Italie, 73000) partners as collection point. Open Monday 14h-19h, Tuesday-Saturday 10h-19h. Specialist running store with expertise in trail and mountain gear.
• Aventure Nordique (Lans-en-Vercors)coreChannel Partner/ Reseller/ DistributorAventure Nordique (586 Route de Villard, Lans-en-Vercors) serves as collection point for the Vercors region and surrounding areas including Villard-de-Lans, Autrans, Corrençon, and Grenoble. Specializes in bivouac and expedition equipment.
• La Randonnée (Grenoble)coreChannel Partner/ Reseller/ DistributorLa Randonnée (13 Rue de Stalingrad, Grenoble) serves as partner collection point for the Grenoble metropolitan area. Open Monday-Saturday 10h-19h.
• Run Aventure BézierscoreChannel Partner/ Reseller/ DistributorRun Aventure Béziers (227 avenue de la Méridrière, Villeneuve-lès-Béziers) partners as collection point for the Béziers/Hérault region. Specialized running and trail store founded by an experienced ultra-trail runner.
• RefashioncoreStrategic or Co-development PartnerRefashion is the French eco-organism for the textile industry that operates the Bonus Réparation scheme. Goodloop is a labeled repairer under this scheme since 2023, enabling automatic consumer discounts on eligible repairs.
• SympatexcoreStrategic or Co-development PartnerSympatex is a membrane manufacturer that officially certifies Goodloop's workshop. Technicians are trained in Sympatex repair protocols to guarantee waterproofing and performance restoration on repaired membranes.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Mister Minit: European shoe repair, key cutting, and alterations chain with extensive physical retail footprint. Comparable in repair services for apparel/accessories and pan-European collection network, but limited specialization in technical textiles.
• Decathlon Repair Services: Global sporting goods retailer with in-store and centralized repair workshops for outdoor apparel, bikes, and equipment. Comparable in repair category breadth and physical collection network, but vertically integrated within Decathlon-branded product ecosystem.

Emerging players

• The North Face Renewed: Brand-internal resale and repair initiative for used TNF technical outerwear and gear. Overlaps with Goodloop's membrane and down jacket repair expertise but verticalizes repair within the brand.
• Patagonia Worn Wear: Patagonia's in-house repair, trade-in, and resale program for technical outdoor gear. Comparable technical capability (Gore-Tex, down) and circular economy positioning, but operates as a brand-integrated program rather than third-party service.

Direct peers

• Sojo: London-based app-driven clothing and accessory repair marketplace connecting customers with tailors via pickup/delivery. Closest comparable in product-led digital repair UX and centralized fulfillment, though broader in category scope.
• Repario: European online platform connecting consumers with local repairers for clothing and accessories. Comparable digital marketplace model for repair services with courier logistics, though acts more as aggregator than specialist operator.
• The Restory: UK-based specialist repair service for luxury fashion and accessories with online booking, courier collection, and certified artisan repairs. Directly comparable to Goodloop's model of online diagnostic plus centralized specialist workshop handling premium textile restoration, though more luxury-focused than outdoor.

Regional players

• Repair Together: Belgian-based repair events network and platform promoting repair culture. Comparable sustainability positioning and overlap with Goodloop's French-speaking European geography, but operates as event/community organizer rather than commercial workshop.
• Atelier des Retouches: French alterations and garment repair network with multiple physical locations. Comparable in French geography and garment repair offering, but more generalist (no technical membrane specialization) and physical-store-led rather than digital-first.

Others

• Alltricks: Major French online outdoor and cycling retailer that is also a Goodloop collection partner. Comparable outdoor customer base and may develop competing in-house repair services; included as channel partner with potential competitive overlap.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/goodloopfrance
• LinkedInlinkedin.com/company/goodloopfr
• Instagraminstagram.com/goodloop.fr

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Goodloop