TELETAXI

What TELETAXI does

TELETAXI (legal name: ASOCIACIÓN PROFESIONAL DE AUTÓNOMOS DE RADIO TAXI DE VIZCAYA, d/b/a Teletaxi Bilbao) is a professional association of self-employed radio taxi drivers registered on February 15, 2018 under the Special Register of Self-Employed Workers' Associations of Euskadi (registration RAUT/022/Euskadi). It is headquartered at Calle de Gordóniz Kalea, 44 in the Errekalde district of Bilbao and operates a taxi dispatch service spanning Bilbao and the broader Biscay region, including Loiu Airport, neighboring municipalities, and long-distance destinations such as San Sebastián, Pamplona, Santander, Logroño, and Burgos. Member drivers are independent autónomos, not employees; TELETAXI itself employs 1-10 staff who run the dispatch operation.

The association's core product is a 24/7/365 taxi reservation service accessible via a dedicated call center (94 410 21 21) and an online reservation system requiring 60 minutes advance notice. Supporting products include an online route calculator for indicative fare estimates and a corporate/business service for hotels and companies with a dedicated enterprise phone line (94 4121 875). The technology stack is straightforward: a WordPress-based multi-language website (Spanish, Basque, English, French) with SSL, a basic online booking form, an indicative fare calculator driven by official regulated tariff tables, and Google Analytics. No mobile application, API, or AI capabilities are disclosed.

The business model is transactional: member drivers collect fares directly from passengers under regulated official tariffs set by local authorities (urban daytime minimum €5.00, interurban minimum €7.53, with separate nighttime and holiday schedules). The association does not own vehicles and does not appear to take a disclosed cut of each fare; its revenue (not publicly disclosed) is derived from coordinating dispatch for its member drivers and serving as the customer-facing booking entity. Primary customers are individual passengers; secondary segments are hotels/hospitality and corporate clients served via business accounts. Pricing is fully regulated, and there is no venture funding, no external ownership, and no parent company.

Name

TELETAXI

Legal name

ASOCIACIÓN PROFESIONAL DE AUTÓNOMOS DE RADIO TAXI DE VIZCAYA

Website

https://teletaxibilbao.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

TELETAXI is a professional association of self-employed radio taxi drivers in Bilbao, Spain, providing 24/7/365 taxi dispatch via phone and online booking for individuals, hotels, and corporate clients across the Biscay region.

Ownership category

akta.pro rank

Product category

Taxi and Ground Transportation Services

NAICS

Taxi and Limousine Service (4853), Taxi and Ridesharing Services (485310), Taxi and Ridesharing Services (48531)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700)

akta.pro primary industry

Taxi Dispatch & Fleet Management Operators (Radio/Call Center) (TLAFAHAG)

akta.pro secondary industries

Dispatch / Call Center Taxi Services (THADAEAB), Taxi-Hail Aggregators & Dispatch Platforms (E-Hail for Licensed Taxis) (TLAFAIAD)

Keywords

• Taxi dispatch services
• Radio taxi association
• Corporate taxi services
• Online taxi booking
• Airport ground transportation

Headquarters

HQ city

Bilbao

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Taxi Fare Revenue: Transaction-based taxi service using taximeters. Fares are calculated based on time and distance, with different rates for urban vs interurban journeys, daytime vs nighttime, and weekdays vs holidays. Revenue is generated per trip based on official tariff rates.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Teletaxi Bilbao operates a 24/7/365 radio taxi dispatch service in Bilbao and the Biscay (Bizkaia) region, connecting passengers with affiliated self-employed taxi drivers via phone call center and an online reservation system requiring 60 minutes advance notice. The service also provides an online Route Calculator for indicative fare estimation, and dedicated corporate accounts for hotels and companies needing frequent client transportation with centralized billing.

Product overview

TELETAXI is a radio taxi association operated by the Professional Association of Self-Employed Radio Taxi Drivers of Bizkaia (ASOCIACIÓN PROFESIONAL DE AUTÓNOMOS DE RADIO TAXI DE VIZCAYA). The service provides a unified taxi booking platform connecting customers with affiliated self-employed taxi drivers in Bilbao and surrounding areas. The core offering consists of a 24/7 telephone and online taxi reservation service, complemented by an online route calculator for fare estimation, and dedicated corporate accounts for businesses and hotels. The service operates under regulated urban and interurban tariff structures with different pricing for various time periods and day types.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Taxi Booking Service Round-the-clock radio taxi reservation service for Bilbao and the Biscay region, allowing customers to book taxis via phone call center or online reservation with 60 minutes advance notice. Operated by teleoperators who assign trips to affiliated self-employed taxi drivers; available to individual passengers and business customers 24 hours a day, 365 days a year.
• Online Route Calculator Web-based tool that calculates approximate taxi fare routes by origin and destination, providing indicative pricing for urban and interurban journeys. The result is non-binding as actual fares are determined by the vehicle's taximeter at official tariff rates.
• Corporate/Business Taxi Service Specialized taxi service offering businesses, hotels, and other establishments a registration-based account to book taxis for their customers and clients. Accessible via a dedicated business phone line for account registration, priority booking, and centralized invoicing of frequent transportation needs.

Quantifiable outcome

• Card payment mandatory in all Bilbao taxis since 2020
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• FreeNow (formerly myTaxi): FreeNow is a major European multi-mobility platform operating taxi and ride-hailing services across Spain, including Bilbao. It is comparable to Teletaxi because both connect passengers to licensed taxi drivers via digital booking channels, competing for the same urban rides in the Basque Country.
• Bolt: Bolt is a European ride-hailing platform operating in multiple Spanish cities. It is comparable to Teletaxi because it competes for urban on-demand passenger demand via app-based booking, representing another technology-enabled alternative to traditional radio-taxi dispatch.
• Cabify: Cabify is a Spanish-origin ride-hailing platform operating in Bilbao and other Spanish cities. It is comparable to Teletaxi because it provides on-demand urban passenger transportation competing for the same Bilbao rider base, though using app-based drivers rather than licensed taxi association drivers.
• Uber: Uber operates ride-hailing services in Spain including major cities. It is comparable to Teletaxi because it competes for the same urban point-to-point passenger demand in Bilbao via app-based booking, offering a technology-forward alternative to traditional radio-taxi dispatch.

Regional players

• Radio Taxi Madrid: Radio Taxi Madrid is a professional association of self-employed taxi drivers operating radio-taxi dispatch services in Madrid. It is comparable to Teletaxi as a sister licensed taxi association using similar call-center dispatch and online booking models, though serving the Madrid market rather than Bilbao.
• Radio Taxi Barcelona: Radio Taxi Barcelona is a Barcelona-based licensed taxi association providing 24/7 dispatch and online booking. It is comparable to Teletaxi as a peer professional taxi association operating under the same Spanish regulated tariff model with multi-channel booking, though focused on Barcelona rather than Bilbao.
• Teletaxi Donostia: Teletaxi Donostia is a licensed taxi dispatch association operating in Donostia-San Sebastián in the Basque Country. It is directly comparable to Teletaxi Bilbao because both are radio-taxi associations in the same Basque region with similar phone-and-online dispatch models serving overlapping tourist and business traveler demand.

Emerging players

• Free2Move (Stellantis mobility): Free2Move is a multi-modal mobility platform that aggregates taxi and ride-hailing services across European cities. It is comparable to Teletaxi because it provides alternative digital access to licensed taxi supply, positioning itself as an aggregator that could either compete with or partner alongside local taxi associations like Teletaxi.

Direct peers

• PideTaxi: PideTaxi is a Spanish taxi booking app and platform used by licensed taxi associations across Spain. It is directly comparable to Teletaxi because it provides app-based booking for licensed taxi drivers, offering the kind of digital dispatch functionality Teletaxi currently lacks via its phone-and-web model.

Others

• Viajes Euzkadi (regional coach/bus): Euskotren is the Basque Country regional public transport operator offering bus and rail services. It is an adjacent peer to Teletaxi because it competes for interurban passenger trips in the same Biscay territory covered by Teletaxi's interurban taxi service, representing a public-sector alternative for regional mobility.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/teletaxi-bilbao

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TELETAXI