LABNext

What LABNext does

Labnext is a cloud-based dental lab management software platform serving dental laboratories of all sizes across the United States. Its core product automates case management, scheduling, billing, and reporting through a SaaS architecture delivered via web and mobile, with no on-premise installation required. The platform is structured around modular capabilities — Account Management, Case Management, Reporting & Business Intelligence, Productivity, and integrations — and differentiates through deep connectivity with DDX and Dentrix, the dominant practice management systems used by dental practices, enabling real-time case exchange between labs and clinics.

Underlying technology combines cloud-hosted application services with pre-built integrations to intraoral scanners, practice management systems, payment processors (WorldPay), and shipping carriers (UPS, FedEx). The product supports customizable data entry for complex case types, online case submission from dental practices, real-time status tracking, integrated payment processing, and built-in analytics for operational visibility. An AI-powered support assistant ('Claire') provides text-based NLP assistance for user queries, representing the company's first disclosed AI feature. The platform is hosted and operated by Henry Schein One under a HIPAA-, GDPR-, PIPEDA-, CCPA-, and SOC 3-compliant security posture.

Labnext operates as a subsidiary of Henry Schein One, a Fortune 500 company and NASDAQ 100 Index constituent that serves over 600,000 customers in 200+ countries. Revenue is generated through annual subscription packages with feature-based tiers priced on a quote basis, sold via direct enterprise sales (phone, demo, contact form) alongside a self-service web portal. The go-to-market blends product-led adoption for smaller labs with high-touch enterprise sales for larger accounts, and the platform has been trusted by dental professionals for over 20 years under the Henry Schein One umbrella.

Name

LABNext

Legal name

Henry Schein One, LLC

Website

https://labnext.dental

Company type

Private

Operating status

Operating

Short description

Labnext is a cloud-based dental lab management SaaS platform that automates case management, billing, scheduling, and reporting for dental laboratories, with deep integrations to DDX, Dentrix, WorldPay, UPS, and FedEx. It operates as a subsidiary of Henry Schein One.

Ownership category

akta.pro rank

Product category

Dental Lab Management Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Lab Analytics, Utilization Management & Operational Intelligence (HLACAMAK)

akta.pro secondary industry

Lab Automation, Instrument Control & Workflow Orchestration Software (HLAGAJAG)

Keywords

• Dental lab management
• Cloud-based SaaS
• Case management software
• Dental practice integrations
• Lab billing software

Headquarters

HQ city

American Fork

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: Cloud-based dental lab management software delivered as a subscription service with flexible packages allowing labs to choose features based on their needs.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

LABNext (operated as "Labnext") provides a cloud-based dental lab management software platform that automates case management, scheduling, billing, and reporting for dental laboratories. The platform delivers secure cloud access from any device and integrates with DDX and Dentrix practice management systems, payment processing (WorldPay), and shipping carriers (UPS, FedEx) to connect labs with dental practices.

Product overview

Labnext is a cloud-based dental lab management platform that provides a unified solution for dental laboratories. The core Labnext Platform serves as the foundation, with integrated modules including Account Management, Case Management, Reporting & Business Intelligence, and Productivity. Key integrations with DDX and Dentrix connect labs with dental practices, while built-in shipping integrations (UPS/FedEx) and payment processing (WorldPay) round out the operational toolkit. The system is built and hosted by Henry Schein One and operates as part of the broader Henry Schein dental technology ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• Labnext Platform Cloud-based dental lab management software that automates case management, scheduling, billing, and reporting for dental laboratories, with secure access from any device and built-in integrations to DDX, Dentrix, WorldPay, UPS, and FedEx. Sold to dental laboratories as a feature-based subscription package.

Quantifiable outcome

• Time savings through automated workflows and elimination of manual tasks
• +2 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature11 records

Partnerships

Four partnerships are on record, tiered core.

• DDX (Dental Xchange)coreTechnology or IntegrationDeep integration partnership connecting Labnext with DDX for seamless communication and case workflow between dental labs and dental practices. DDX integration enables automatic updates, real-time communication, and account management features.
• DentrixcoreTechnology or IntegrationIntegration with Dentrix practice management system strengthens communication between labs and dental practices. The internet link between labs and dentists demonstrates industry-leading foresight in connectivity.
• WorldPaycoreTechnology or IntegrationWorldPay integration provides secure payment processing capabilities for Labnext customers, enabling card processing for case-related transactions.
• Henry Schein OnecoreOthersLabnext is a subsidiary of Henry Schein One, a Fortune 500 company and NASDAQ 100 Index member. Henry Schein One is the largest provider of health care products and services to office-based practitioners, serving 600,000+ customers in 200+ countries.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Open Dental Software: Open Dental offers open-source dental practice management software, including lab case tracking. It serves a similar dental customer base with a lower-cost alternative.
• exocad (Align Technology): exocad sells dental CAD/CAM software used by dental labs for crown, bridge, and implant design. It targets the same dental lab buyer with adjacent digital workflow tooling.
• Planet DDS (Denticon): Planet DDS offers Denticon, a cloud-based dental practice and lab management platform. It competes for the same cloud-native dental lab and group-practice segment.
• Curve Dental: Curve Dental provides cloud-based practice management software for dental practices. Its modern, mobile-first architecture targets the same dental buyer with a newer UX paradigm.
• DentiMax: DentiMax offers integrated dental practice management and digital imaging software with lab-order workflows, competing for similar dental customers.
• ABELDent: ABELDent provides dental practice and lab management software with case tracking and billing features, targeting the same SMB dental practice and lab segment.
• 3Shape: 3Shape provides digital dentistry software including dental lab management, CAD/CAM design, and intraoral scanner integrations — directly overlapping with Labnext's lab-management and digital workflow value proposition.

Others

• DDX (Dental Xchange): DDX is both a Labnext integration partner and an adjacent claims/connectivity platform for dental practices. It overlaps in lab-practice communication workflows but is primarily a payments/claims network rather than a lab management system.

Broad incumbents

• Dentrix (Henry Schein): Dentrix is Henry Schein's flagship dental practice management system and Labnext's sister product. It serves the same Henry Schein One ecosystem and shares distribution and customer relationships.
• Patterson Companies (Eaglesoft / Dolphin): Patterson is a Fortune 500 dental and animal-health distributor that bundles practice management (Eaglesoft) and imaging/lab software — competing with Labnext as a broad incumbent with distribution scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LABNext