Temcare

What Temcare does

Temcare is an Australian faith-based nonprofit organization headquartered in Ringwood North, Melbourne, Victoria, that has delivered community family support services for over 50 years since its founding in 1967 by Stanley Chilcott OAM. The organization serves vulnerable families—including single parents, families impacted by incarceration, female caregivers, and male caregivers—through three primary programs (NURTURE for female caregivers, ANCHOR for male caregivers in development, and HOPE for families impacted by incarceration) supplemented by practical services including Family Camps, Back-to-School initiatives, Workshops, and Essentials Support (foodbank and seasonal hampers). All services are provided completely free to families, with no government funding received; the organization is sustained entirely by donations from individuals, churches, businesses, trusts, and foundations, operating under Deductible Gift Recipient (DGR) Item 1 status.

Temcare's technology footprint is limited to third-party SaaS tools (Typeform for referrals, Mailchimp for newsletters, MyGivingCircle for donations) with no proprietary platform, API, or technical infrastructure. Service delivery is human-led and facilitator-driven, relying on a small staff (11-50 employees including CEO Ronelle Ross, Senior Social Worker Sandra Peachey, Communications Officer Camille Co, and Compliance Officer Wilson Mah), volunteer networks, and a board of seven directors. The go-to-market model is community-led and event-driven: families are reached through referral partnerships with correctional facilities, chaplaincy services, welfare agencies, CYC campsites, and local churches, supplemented by word-of-mouth, community events, Facebook, LinkedIn, and email newsletters. Two legacy programs—MATES Mentoring and RESPITE Care—are currently on hold as the organization consolidates around core programs and services across its single-country Victorian operating geography.

Name

Temcare

Legal name

Temcare

Website

https://temcare.org.au

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

11–50 employees

Short description

Temcare is an Australian faith-based nonprofit, founded 1967 in Melbourne, providing free family support programs (NURTURE, ANCHOR, HOPE), Family Camps, and practical assistance to vulnerable families across Victoria, funded entirely by charitable donations.

Ownership category

akta.pro rank

Product category

Community Family Support Services

NAICS

Individual and Family Services (6241), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Emergency Shelter, Camp Management & Non-Food Items (NFI) (BPAGAAAC)

Keywords

• Family support services
• Caregiver support programs
• Community social services
• Faith-based family care
• Nonprofit family programs

Headquarters

HQ city

Ringwood North

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: Temcare depends entirely on donations from individuals, churches, businesses, trusts, and foundations. The organization is endorsed as a Deductible Gift Recipient (DGR) covered by Item 1, making donations over $2 tax-deductible for donors. No government funding is received.
2. In-Kind Contributions: Supporters donate goods or services including food, essential items, supplies for children and families, and resources for workshops or events. These in-kind contributions provide practical support to families.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Temcare is a faith-based nonprofit that delivers free, relational and practical support programs to families and caregivers in Melbourne, Victoria. Core offerings include three primary programs—NURTURE (support for female caregivers), ANCHOR (support for male caregivers), and HOPE (support for families impacted by incarceration)—supplemented by Family Camps, Back-to-School initiatives, workshops, and Essentials Support (food and seasonal hampers).

Product overview

Temcare is a nonprofit community care organization offering a suite of programs and services for families in need. The core portfolio consists of three primary programs—NURTURE (female caregiver support), ANCHOR (male caregiver support, in development), and HOPE (families impacted by incarceration)—supplemented by practical support services including Family Camps, Back to School initiatives, Workshops, and Essentials Support (foodbank and seasonal hampers). Two programs—MATES Mentoring and RESPITE Care—are currently on hold. All programs are provided free of charge to families.

Differentiator

Problem solved

Functional benefit

Products and services

• NURTURE A free relational support program providing a safe and welcoming space for mothers and female caregivers to connect, build community, and access ongoing support through small group gatherings facilitated by social workers every other week.
• ANCHOR A free developing initiative supporting single fathers and father figures through life transitions, parenting challenges, and reintegration via small group gatherings, guided conversations, and workshops covering parenting, resilience, and life transitions.
• HOPE A free support initiative for families impacted by incarceration, providing relational and practical care through referral partnerships with correctional facilities, chaplaincy services, and welfare agencies, including regular gatherings and community activities.
• Family Camps Free family camps offering a supportive environment for families to step away from daily pressures, experience rest, connection, and community through shared activities and programs, including school holiday camps in partnership with CYC campsites throughout Victoria.
• Back to School Initiative A free program providing essential school items and resources to help children begin the school year with confidence and dignity, supporting families registered in Temcare services with preparation for learning and participation.
• Workshops Practical and accessible sessions for NURTURE, ANCHOR, and HOPE program participants covering parenting, wellbeing, and life skills within a supportive relational environment.
• Essentials Support (Foodbank and Seasonal Hampers) Practical support providing food assistance, essential items, and seasonal hampers to assist families during times of financial or personal strain, offered with care and dignity.

Quantifiable outcome

• Family Camps create positive memories and pathways to deeper support engagement
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and major.

• Correctional FacilitiescoreStrategic or Co-development PartnerReferral partnerships with correctional facilities allow families impacted by incarceration to be connected to the HOPE program. This partnership creates pathways for families to access support during challenging seasons.
• Chaplaincy ServicescoreStrategic or Co-development PartnerPartnership with chaplaincy services enables gentle connection of families into supportive community. Chaplains refer families who may benefit from HOPE program support.
• Welfare AgenciescoreStrategic or Co-development PartnerReferral partnerships with welfare agencies help connect families in need to Temcare services including practical support, community connection, and family camps.
• CYC CampsitescoreStrategic or Co-development PartnerPartnership with CYC campsites enables free school holiday camps throughout Victoria for children from families registered in Temcare services. This extends camp opportunities beyond Temcare's own annual camps.
• Local ChurchescoreStrategic or Co-development PartnerChurches host NURTURE program gatherings and support Family Camps. These partnerships create accessible, familiar spaces where families can engage consistently and eventually connect to wider church community.
• Community OrganizationscoreStrategic or Co-development PartnerPartnerships with local community organizations host program gatherings and create pathways for families to access support. NURTURE is often hosted in partnership with local community organizations.
• MyGivingCirclemajorGTM or Marketing PartnerMyGivingCircle is a donation platform that connects charities with grant funding opportunities through community support. Donations through the platform count as votes that increase Temcare's ranking and visibility for potential grant funding.

Scale indicators4 records

Recent moves1 record

Expansion highlights4 records

Direct peers

• OzChild: Australian children and family services organization focused on child welfare, foster care, and family support programs. Comparable as a nonprofit delivering family support services to vulnerable Australian populations.
• Interrelate: Australian family services organization providing relationship education, family law support, and community programs. Comparable as a family-focused nonprofit; additionally referenced in Temcare's board chair Timothy Morse's prior executive experience.
• The Smith Family: National Australian charity supporting disadvantaged children's education and family wellbeing through sponsorship, learning clubs, and wraparound family programs. Comparable as a donor-funded nonprofit serving vulnerable Australian families with multi-channel community support.
• Berry Street: Major Victoria-based family services organization offering family support, foster care, and community programs in Melbourne. Comparable as a direct geographic and service-overlap peer delivering family support and caregiver programs.
• Anglicare Victoria: Faith-based Victorian social services organization delivering family support, foster care, and community programs. Comparable as a Victoria-based, faith-aligned nonprofit serving overlapping caregiver and family-support populations.
• Relationships Australia Victoria: Australian organization providing family relationship support, counseling, and family law services. Comparable as a nonprofit offering caregiver support and family wellbeing programs with overlapping beneficiary cohorts.
• Australian Childhood Foundation: Australian nonprofit focused on child trauma, abuse prevention, and family support services. Comparable as a nonprofit delivering family-focused services to vulnerable children and caregivers in Australia.
• Uniting (Victoria and Tasmania): Faith-based community services organization in Victoria and Tasmania providing family support, mental health, and community programs. Comparable as a faith-aligned nonprofit offering family and community services in overlapping geography.
• Centacare Catholic Family Services: Catholic social services organization providing family support, counseling, and community programs across Australia. Comparable as a faith-aligned nonprofit delivering family services to overlapping caregiver segments.

Broad incumbents

• Mission Australia: Large national Australian nonprofit providing housing, homelessness, family, and community services across multiple states. Comparable as a broader-scope family and community services provider with greater geographic reach and government relationships than Temcare.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/temcarefamily
• LinkedInlinkedin.com/company/temcare
• Instagraminstagram.com/matesmentoring
• Xx.com/TEMCARE1

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Temcare