Professional Restoration Services

What Professional Restoration Services does

Professional Restoration Services (PRS), legally Professional Restoration Services Inc., is a privately held, family-owned disaster restoration company founded in 2010 and headquartered at 2003 Schieffelin Rd., Apex, North Carolina. The company is owned by Kevin Reinert and operates as a licensed North Carolina general contractor alongside IICRC firm certification (S500 for water damage, S520 for mold remediation). It delivers 24/7 emergency response across water damage restoration, fire damage restoration, mold removal and remediation, storm and tree damage, flood damage restoration, sewage cleanup, emergency board-up, and smoke damage cleaning, for both residential and commercial customers in the NC Triangle region (Apex, Cary, Raleigh, Fuquay-Varina, Garner, Holly Springs, Knightdale, Morrisville, Wake Forest, Willow Spring, Durham, Chapel Hill, Angier, Lillington, Sanford, Pittsboro, and Siler City). Basement waterproofing has been added as a preventative add-on service. Technical capabilities rely on industry-standard restoration equipment—industrial-grade extractors, dehumidifiers, air movers, moisture meters, and infrared cameras for hidden-moisture detection—rather than proprietary software.

The business model is project-based professional services revenue, with no publicly disclosed pricing and no subscription or recurring component. Work is typically initiated through a 24/7 hotline answered by a live operator, with certified technicians dispatched on-site; the company coordinates directly with homeowner and commercial insurance carriers and adjusters to scope and document claims. Revenue is therefore episodic and event-driven, tied to weather, plumbing failures, fire incidents, and similar loss events rather than contracted recurring demand. Go-to-market is direct-to-consumer via local SEO across dedicated city landing pages, an educational blog, social/review platforms (Google, Yelp, Facebook, LinkedIn), and chamber-of-commerce memberships; there are no channel partners, no e-commerce, and no recurring SaaS-style pricing. The company reports over 300 five-star Google reviews and has recently implemented EOS Worldwide as an organizational framework, suggesting a transition from sole-operator to a more formalized small business.

Ownership remains concentrated with founder Kevin Reinert; the company has no disclosed outside funding, no parent company, and no subsidiaries, indicating a bootstrapped capital structure with no institutional exit pressure but also limited capacity for rapid non-organic expansion.

Name

Professional Restoration Services

Legal name

Professional Restoration Services Inc.

Website

https://prshelp.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Professional Restoration Services is a privately held, IICRC-certified North Carolina general contractor founded in 2010 that provides 24/7 emergency water, fire, mold, storm, and sewage damage restoration to residential and commercial customers across the NC Triangle region.

Ownership category

akta.pro rank

Product category

Disaster Restoration Services

NAICS

Remediation Services (56291), Repair and Maintenance (811)

SIC

Construction - Special Trade Contractors (1700), General Bldg Contractors - Residential Bldgs (1520)

akta.pro primary industry

Disaster Recovery & Restoration General Contracting (IMAFAAAJ)

akta.pro secondary industries

Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL), Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA), Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI), Structural Repair & Framing Reconstruction (HSAPAOAG)

Keywords

• Water damage restoration
• Fire damage restoration
• Mold remediation services
• Storm damage cleanup
• Emergency restoration services

Headquarters

HQ city

Apex

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Restoration Services: One-time professional restoration services for water damage, fire damage, mold removal, storm damage, and sewage cleanup. Services include inspection, extraction, drying, cleaning, sanitizing, repairs, and complete rebuilding. The company serves as a licensed general contractor managing projects from start to finish. Revenue is generated through service fees billed per project, with costs typically covered by homeowner or commercial property insurance claims.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Professional Restoration Services provides 24/7 emergency restoration services for residential and commercial properties in the NC Triangle area, including water damage restoration, fire damage restoration, mold remediation, storm and tree damage response, flood restoration, sewage cleanup, emergency board-up, and smoke damage cleaning. As a licensed general contractor and IICRC-certified firm, the company manages the full restoration project from initial inspection and emergency mitigation through complete rebuilding, working directly with insurance companies and adjusters on claims.

Product overview

Professional Restoration Services (PRS) is a full-service disaster restoration company offering a unified suite of emergency response and remediation services. The core offering includes water damage restoration, fire damage restoration, mold removal/remediation, storm/tree damage services, flood damage restoration, sewage cleanup, emergency board-up, and smoke damage cleaning. Services are provided through a licensed general contractor license, enabling PRS to manage restoration projects from initial inspection through complete reconstruction. The company serves both residential and commercial customers in the NC Triangle area, and also offers basement waterproofing as a flood prevention add-on service. All technicians are IICRC-certified following industry standards (IICRC S500 for water damage, IICRC S520 for mold remediation).

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Mold can begin to grow within 24-48 hours of water damage; fast response minimizes secondary damage and repair costs.
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• IICRC (Institute of Inspection, Cleaning and Restoration Certification)coreOthersIndustry certification body that provides training and certification for restoration professionals. PRS technicians are IICRC-certified, indicating they follow industry standards set by the IICRC S500 for water damage restoration and IICRC S520 for mold remediation.
• MCRA (Monitoring and Certified Restoration Association)minorOthersIndustry association for monitoring and certification in the restoration industry.
• RIA (Restoration Industry Association)minorOthersIndustry association representing restoration professionals and companies in the restoration industry.
• RIMS (Risk and Insurance Management Society)minorOthersGlobal organization for risk management and insurance professionals.
• Apex NC Chamber of CommerceminorOthersLocal business chamber in Apex, North Carolina supporting local businesses.
• Fuquay-Varina Chamber of CommerceminorOthersLocal business chamber in Fuquay-Varina, North Carolina supporting local businesses.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• SERVPRO: The largest national franchise brand in disaster restoration, offering water, fire, mold, and storm damage services for residential and commercial customers. SERVPRO is the most directly comparable competitor to PRS across service mix, customer segments, and insurance-claims integration.
• Rainbow Restoration: Neighborly brand of restoration franchises offering water, fire, and mold damage services. Comparable to PRS in full-service restoration offering and emphasis on residential customer experience.
• Paul Davis Restoration: National franchise network providing residential and commercial restoration, remodeling, and emergency services. Highly comparable to PRS in service scope (water, fire, mold, storm), general contractor model, and insurance coordination.
• Restoration 1: National restoration franchise acquired by Axcess Financial, providing water, fire, mold, and sewage cleanup. Directly comparable on service mix, 24/7 model, and insurance-claims handling.
• PuroClean: National franchise specializing in property damage restoration (water, fire, mold, biohazard) for homes and businesses. Closely matches PRS's residential/commercial mix, 24/7 emergency response model, and insurance-driven revenue.

Emerging players

• AdvantaClean: National franchise focused on water damage, mold, and air quality services for residential and light commercial customers. Comparable service mix with PRS but with lighter emphasis on full general contractor reconstruction work.
• Drybook: Regional restoration and remodeling provider operating in the U.S. Southeast. Comparable to PRS in full-service residential restoration and general contractor positioning, though smaller scale and more limited geographic footprint.

Broad incumbents

• BELFOR Property Restoration: The largest global disaster recovery and property restoration company, serving both residential and large commercial/industrial clients. Comparable to PRS at the service-category level, but operates at significantly greater scale with broader industrial and catastrophic-event capabilities.
• Cotton Global Disaster Solutions: Large-scale disaster recovery and restoration provider handling commercial, government, and residential losses. Comparable service categories but with enterprise/government clientele alongside residential work.
• ServiceMaster Restore: Established national brand under ServiceMaster providing water, fire, and smoke damage restoration. Overlapping capabilities with PRS but broader portfolio and stronger national insurance program integration.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/prshelp
• LinkedInlinkedin.com/company/professional-restoration-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Professional Restoration Services