Town of Renfrew

What Town of Renfrew does

The Town of Renfrew is a municipal government entity incorporated in 1859 and operating under the Municipal Act of Ontario in Renfrew County, Ontario, Canada. It serves residents, businesses, and visitors within its defined geographic jurisdiction by delivering essential municipal services including property taxation, water and sewer utilities, fire protection, by-law enforcement, garbage and recycling collection, and protective services. The Town operates Renfrew Hydro, a municipal electricity distribution utility, as well as environmental services such as urban forestry and landfill management.

The Town's product surface spans recreation, culture, and community services delivered through a portfolio of facilities. The myFM Centre Recreation Complex is the flagship facility, featuring ice pads, an indoor walking track, gymnasium, fitness centre, and dance studio, augmented by the Ma-te-Way Activity Park and the newly opened Bonnechere Algonquin Indigenous Cultural Centre (9,967 sq ft). Cultural assets include the McDougall Mill Museum, the NHA/NHL Birthplace Museum, and the Renfrew Public Library. Digital service delivery is supported by the BCITI+ mobile application, the Active Communities recreation registration platform, and the online resident services portal.

The Town's revenue model is tax-supported rather than market-driven. The 2024 municipal budget totaled $69.32M CAD, comprising an $11.1M property tax levy, $2.9M in water revenue, $2.7M in wastewater revenue, and $52M in capital expenditures. User fees supplement tax revenue through recreation program fees, facility rentals, building permits, and business licenses. A community partner grants program distributes up to $5,000 per organization to local not-for-profits. The customer base is geographically defined (Renfrew County residents and businesses) and effectively captive, as municipal services are a statutory monopoly. Governance is provided by an elected Council headed by Mayor Tom Sidney, with a Council-Mayor form of government.

Name

Town of Renfrew

Legal name

Town of Renfrew

Website

https://renfrew.ca

Company type

Private

Founded year

1859

Operating status

Operating

Headcount range

1–10 employees

Short description

The Town of Renfrew is a municipal government in Ontario, Canada, providing water/sewer utilities, fire protection, recreation facilities, library services, and heritage tourism to residents, businesses, and visitors within Renfrew County.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Sewage Treatment Facilities (22132), Water Supply and Irrigation Systems (221310), Utilities (221), Administration of Air and Water Resource and Solid Waste Management Programs (92411)

SIC

Water Supply (4941), Refuse Systems (4953)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal government services
• Public utilities
• Recreation facilities
• Community programming
• Property tax administration

Headquarters

HQ city

Renfrew

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. Property Taxation: Primary municipal revenue source through property taxes. The Town portion of taxes impact is $183.97 per $100,000 in property assessment. Tax levy of $11.1M for tax-supported operating expenses.
2. Water and Sewer Rates: Water and sewer rates increased by 2.5 percent. Water rate is $2.9M and wastewater is $2.7M.
3. User Fees and Program Fees: Revenue from recreation programs, facility rentals, permits, and various user fees including building permits, business licenses, and planning applications.
4. Grants to Community Partners: The Town provides grants up to $5,000 to community partner not-for-profit organizations in categories including fee waiver/facility use, capital projects, operating grants, programming/events, and sponsorship.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

The Town of Renfrew is a municipal government that delivers essential public services to residents of Renfrew, Ontario, including water and sewer utilities, electricity distribution (Renfrew Hydro), property tax administration, building permits and planning, fire and by-law enforcement, recreation facilities and programming, public library services, museums, parks and trails, and tourism promotion. It operates the myFM Centre Recreation Complex and cultural facilities, and funds operations primarily through property taxes, user fees, and water/sewer rates on a 2024 budget of $69.32 million.

Product overview

The Town of Renfrew provides a comprehensive suite of municipal services organized into five main categories: Resident Services (including property taxes, permits, utilities, protective and environmental services), Recreation & Culture (featuring the myFM Centre Recreation Complex, Ma-te-Way Park, recreation programming, public library, and museums including McDougall Mill Museum and NHA/NHL Birthplace Museum), Town Hall (administration, budgets, council services), Development & Infrastructure, and Business & Tourism. The municipality also offers digital services through the BCITI+ mobile app and an online resident portal. Key facilities include the myFM Centre (with ice pads, gymnasium, fitness centre, dance studio, walking track), various parks and trails, and the Visitor Information Centre.

Differentiator

Problem solved

Functional benefit

Brands

• myFM Centre: Recreation complex facility operated by the Town of Renfrew
• McDougall Mill Museum
• Renfrew Public Library
• Renfrew Hydro

Products and services

• myFM Centre Recreation Complex
• Ma-te-Way Activity Centre/Park
• Renfrew Public Library
• McDougall Mill Museum
• NHA/NHL Birthplace Museum
• Recreation Programming
• Visitor Information Centre
• Renfrew Hydro & Power Generation
• Water & Sewer Services
• BCITI+ Mobile App
• Resident Services Portal
• Fire and By-Law Enforcement Services
• Garbage & Recycling Collection

Quantifiable outcome

• 2024 budget of $69.32M with $52M in capital work delivering infrastructure improvements
• +2 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered minor and core.

• Mad River Paddle Co.minorStrategic or Co-development Partner · 23 July 2026Partnership for Renfrew Paddles program offering paddling activities.
• Q Cycle and SportminorGTM or Marketing Partner · 30 June 2026Title sponsor for Canada Day Celebrations at Ma-te-Way Park.
• Renfrew Minor Hockey (RMHA)coreStrategic or Co-development Partner · 25 June 2025Multi-year partnership with RMHA presenting $125,517 funds held in trust on behalf of former Second Ice Pad Committee.
• BT Engineering Inc.coreImplementation/ SI/ Consulting Partner · 27 March 2024Retained to undertake Master Transportation Plan and Renfrew East Development Area/Whitton Road Closure Environmental Assessment Study.
• Ontario Power Generation (OPG)coreStrategic or Co-development Partner · 18 March 2024Partnership for tree planting project at Ma-te-Way Park. OPG providing 120 trees and shrubs for planting with Scouts organization helping plant and Town providing planting support and ongoing care.
• Scouts OrganizationminorStrategic or Co-development Partner · 18 March 2024Scouts organization assisting with tree planting at Ma-te-Way Park in partnership with OPG and Town of Renfrew.
• Bonnechere Algonquin First NationcoreStrategic or Co-development Partner · 18 January 2024Landmark agreement for 9,967 sq ft Indigenous Cultural Centre space at the myFM Centre opening in 2024. Part of expansion project phase two.
• DCarr Community SolutionscoreImplementation/ SI/ Consulting Partner · 19 December 2023Ottawa-based consulting firm engaged to develop Town's first Arts, Heritage, and Cultural Master Plan through public engagement sessions.
• Downtown Renfrew BIAcoreStrategic or Co-development PartnerBusiness Improvement Area partnership for events including Christmas in July and Music in the Square.
• Golden Age Activity CentrecoreStrategic or Co-development PartnerPartnership location for senior-focused programming including Armchair Adventures, 3D printing classes, and community workshops.
• 13FirstAidminorChannel Partner/ Reseller/ DistributorThird-party provider for First Aid and Basic Life Support courses offered to residents.
• South Ottawa Valley OPP DetachmentcoreStrategic or Co-development PartnerPolicing services partnership with Ontario Provincial Police for community safety.
• Renfrew County Virtual Triage & Assessment Centre (RCVTAC)minorStrategic or Co-development PartnerPresentation partnership at Golden Age Activity Centre for community health resources.
• Artist Jimmy BaptisteminorStrategic or Co-development PartnerArtist partnership for Visitor Information Centre mural project funded through Heritage Canada grant.
• The Quiet Guiving CompanyminorImplementation/ SI/ Consulting PartnerKate Monahan partnership for mural project and community art sessions.
• Milestone ConsultingminorImplementation/ SI/ Consulting PartnerBecky Wright partnership for mural project and anti-racism initiatives.

Scale indicators7 records

Recent moves8 records

Expansion highlights6 records

Others

• County of Renfrew: Upper-tier municipal government overlapping the Town of Renfrew's geography; provides shared services (social services, paramedicine, OPP detachment board) and is a direct coordination/partner entity rather than a competitor.

Regional players

• Town of Arnprior: Nearby Eastern Ontario town of similar scale operating water, sewer, recreation, and heritage/cultural services; shares regional context (Ottawa Valley), infrastructure renewal needs, and economic development priorities.
• Town of Perth: Heritage-oriented Eastern Ontario town with strong cultural tourism positioning (museums, heritage sites) — directly comparable to Renfrew's NHA/NHL Birthplace Museum and McDougall Mill Museum strategy.
• City of Pembroke: Slightly larger Renfrew County urban centre offering the same full suite of municipal services — utilities, recreation, fire, libraries — providing a benchmark for service delivery and infrastructure investment in the region.
• Town of Smiths Falls: Similar-sized Eastern Ontario municipality operating water, sewer, recreation, fire, and heritage services; comparable in scale, fiscal structure, and dependence on a small property tax base.
• Town of Carleton Place: Eastern Ontario town experiencing growth-driven demand for recreation facilities, water/sewer capacity, and heritage tourism — a comparable peer in service mix and infrastructure renewal cycle.
• Town of Mississippi Mills: Eastern Ontario municipality of comparable size delivering the same core municipal services including heritage conservation programming and multi-use recreation facilities.
• Town of Petawawa: Adjacent Ontario municipality in Renfrew County of comparable population size, offering similar municipal services (water, sewer, recreation, fire) and facing similar small-town fiscal and infrastructure challenges.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@townofrenfrew-councilpage1657
• Facebookfacebook.com/townofrenfrew
• LinkedInlinkedin.com/company/town-of-renfrew
• Instagraminstagram.com/townofrenfrew
• Xx.com/townrenfrew

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Renfrew