What Gemeente Dongen does

Gemeente Dongen is a Dutch municipality (gemeente) located in the province of North Brabant, Netherlands. It is a public-sector government entity operating under Dutch municipal law, with statutory responsibility for civil registration, identity documents, permits, social welfare (Wmo, jeugdhulp, income support), waste management, spatial planning under the Omgevingswet, public safety, sustainability, and local economic development. The municipality serves all residents and businesses across three cores — Dongen, 's Gravenmoer, and Klein-Dongen-Vaart — through digital self-service portals, appointment-based office visits, dedicated walk-in social service hours, and the Milieustraat De Coolhof waste facility. Leadership comprises Mayor Hans Slagboom, four wethouders from the VPD-CDA coalition, and gemeentesecretaris Wilfred Goedmakers.

The municipality's product portfolio centres on dongen.nl, the official website, integrated with national Dutch e-government infrastructure (DigiD, eHerkenning, Burgerberichten, Omgevingsloket). Sub-products include online appointment scheduling, the Fixi public-space reporting app/portal, an online forms system, the 'Dongen in Cijfers' open data dashboard, and a biweekly municipal newsletter. Compliance footprint includes AVG (GDPR), BIO (Baseline Information Security Government), and partial WCAG 2.1 Level AA accessibility certification (43 of 50 success criteria met). Algorithmic decision-making is published in the national algorithm register.

Gemeente Dongen does not operate a commercial revenue model. It is publicly funded via central government allocations (Gemeentefonds), local taxes administered through Belastingsamenwerking Brabant (OZB, afvalstoffenheffing, rioolheffing, hondenbelasting), national grants, and limited service fees — including €500/year roundabout sponsorships and €400-470 one-time signage costs for private businesses. Distribution is omnichannel: digital self-service, in-person by appointment, walk-in social service offices, waste facility, WhatsApp, phone, email, and active social media on Facebook, Instagram, and LinkedIn.

Name

Gemeente Dongen

Legal name

Gemeente Dongen

Website

https://dongen.nl

Company type

Public

Operating status

Operating

Short description

Gemeente Dongen is a Dutch municipality in North Brabant providing statutory local government services — civil registration, permits, social welfare, waste management, and spatial planning — to residents and businesses across Dongen, 's Gravenmoer, and Klein-Dongen-Vaart.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), American Indian and Alaska Native Tribal Governments (92115)

SIC

Services-Social Services (8300)

akta.pro primary industry

Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• Municipal government services
• Civil registration
• Local permit administration
• Social welfare services
• Waste management

Headquarters

HQ city

Dongen

HQ country

Netherlands

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Distribution channels5 records

Marketing channels9 records

Core offering

Gemeente Dongen is a Dutch municipality that delivers statutory local government services to residents and businesses within its jurisdiction, covering civil registration (births, marriages, deaths, passports, ID cards, driver's licenses), permits and licensing (environmental, building, events), social welfare and income support, youth care and Wmo services, waste management, public space maintenance, safety, sustainability, and local economic development. Service delivery is provided both digitally through self-service portals and in-person at the municipal office and walk-in consultation hours, with all operations funded through public taxation and statutory fees.

Product overview

Gemeente Dongen operates a digital services portfolio centered around its official website (dongen.nl), which serves as the primary platform for municipal service delivery. The core offering consists of the main municipal website integrated with various digital sub-products including an online appointment scheduling system, the Fixi reporting platform for public space issues, online administrative forms via burgerberichten.nl, the Dongen in Cijfers data dashboard, and the Omgevingsloket national permit portal. Residents can access services including permit applications, appointment scheduling, change of address notifications, document requests, complaints and objections, subsidy applications, and various reporting functions through these interconnected digital platforms.

Differentiator

Problem solved

Functional benefit

Products and services

• Civil registration and ID document services Issuance and renewal of passports, identity cards, and driver's licenses, plus civil-status services (birth registration, marriage, registered partnership, name use, death registration, burial and cremation). For residents and citizens across all life stages.
• Permits and licensing services Environmental permits (Omgevingsvergunning), building and renovation permits, event permits, Alcoholwet and Exploitatievergunning, and other statutory licenses for residents and businesses in Dongen.
• Waste management services Household and business waste collection, container and milieupas administration, and operation of the Milieustraat De Coolhof environmental waste station at De Hak 16, Dongen.
• Social support, youth care, and Wmo services Wmo support, youth assistance (jeugdhulp), informal care support (mantelzorg), student transport (leerlingenvervoer), and disabled parking permits for vulnerable residents.
• Income support and benefits Applications for social assistance benefits (uitkering), income support, debt assistance, and referral to Tilburg for self-employment welfare programmes (Bbz/IOAZ). Includes Dongen Werkt! labour-market support via WSP Midden-Brabant.
• Subsidies and loans for residents and businesses Social subsidies, sustainability subsidies, monument subsidies, starter loans (starterslening), stimulation schemes (stimuleringsregeling), and verzilverlening for residents and businesses. Accessed via eHerkenning.
• Fixi public-space incident reporting service Digital platform (web and mobile) that lets residents and businesses report issues in public spaces — broken streetlights, loose tiles, litter, roadworks, and other municipal maintenance concerns.
• Omgevingsloket environmental permit portal access National portal integration enabling residents and businesses in Dongen to check permit requirements and submit environmental permit applications under the Omgevingswet framework.
• Online appointment scheduling Digital service allowing residents to schedule appointments at the municipal office for administrative matters. Walk-in service available for passport, ID card, and driver's license pickup.
• Dongen in Cijfers open-data dashboard Interactive public data dashboard providing statistical indicators on population, housing, education, finances, health, sustainability, and governance for the municipality of Dongen.
• Business support and entrepreneurship services Services for starting and existing entrepreneurs including business registration, permits, subsidies, sustainability loans, employment support (Dongen Werkt!), Digitaal Opkopers Loket, and roundabout advertisement sponsorship (~€500/year).
• Public safety and boa enforcement Local safety services including boa (bijzonder opsporingsambtenaar) enforcement, handling of youth nuisance reports, and referral to regional rural enforcement (Samen Sterk in Brabant) for poaching, off-road driving, and illegal dumping.
• Asian hornet control programme Joint programme with Bijenvereniging St. Ambrosius to trap queen wasps, track nests using radio-tagged workers, and remove nests to protect bee populations and biodiversity in Dongen.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Bijenvereniging St. AmbrosiuscoreStrategic or Co-development PartnerFormal partnership signed on 1 June to jointly combat the Asian hornet (Aziatische hoornaar), which threatens bee populations and local biodiversity. The municipality and association coordinate trapping queen wasps, tracking nests using radio-tagged workers, and nest removal. 165 residents placed traps and caught 487 queen wasps in April-May, and 17 nests were removed.
• Publiek Ontwikkelbedrijf REKS (POB REKS)minorStrategic or Co-development PartnerRegional Energy and Climate Strategy collaboration between municipalities in the Hart van Brabant region. REKS is conducting research into a possible energy hub at Spinder-Vossenberg (Tilburg area) for sustainable energy generation, storage, and distribution. Although the area is outside Dongen, the municipality informs its residents about the plans.
• Werkgeverservicepunt (WSP) Midden-BrabantcoreStrategic or Co-development PartnerDongen Werkt! is part of WSP Midden-Brabant — a collaboration between UWV, municipalities, and Social Work Companies in the Midden-Brabant labour market region. WSP provides employers with free advice, recruitment support, and guidance on employing people with a distance to the labour market.
• VOCD (Vereniging Ondernemers Contact Dongen)minorChannel Partner/ Reseller/ DistributorLocal entrepreneurs' association that stimulates mutual cooperation through company visits and lectures. The municipality works with VOCD to support local business development and networking.
• Dorpsteam DongenminorStrategic or Co-development PartnerCommunity mediation service that helps residents resolve neighbourhood conflicts informally before they escalate. Referenced as a resource for residents experiencing issues such as noise complaints or boundary disputes.
• DongenOnderneemtminorChannel Partner/ Reseller/ DistributorPlatform for young, starting, and existing Dongen entrepreneurs that bundles decades of entrepreneurship experience into a mutual support network. The platform connects entrepreneurs for knowledge sharing and growth support.
• Leer Dongen Kennen (LDK)minorChannel Partner/ Reseller/ DistributorNetwork specifically for entrepreneurs in the centre of Dongen that stimulates local shopping and working. Collaborates to keep the town centre vital.
• SamenDongenminorChannel Partner/ Reseller/ DistributorTourism association founded by entrepreneurs from the municipality, aimed at promoting the many tourism possibilities and hospitality of Dongen to visitors.
• Midpoint BrabantminorStrategic or Co-development PartnerRegional development organisation acting as a link between businesses, governments, educational institutions, and civil society organisations in Brabant. Helps develop new ideas and accelerate them to market.
• Freestyle Media GroepminorChannel Partner/ Reseller/ DistributorDesignated supplier for roundabout advertisement signs in Dongen. Located at Eindsestraat 37A, Dongen. Responsible for design, production, and installation of sponsorship boards on roundabouts.
• Olympia '60minorStrategic or Co-development PartnerFootball club on sportpark Crispijn. The municipality is jointly investing in new artificial turf pitches on the sportpark. Olympia '60 is simultaneously modernising the club entrance and clubhouse. Work is expected to be completed by end of August 2026.
• Samen Sterk in Brabant (SSiB)minorChannel Partner/ Reseller/ DistributorOrganisation that monitors and enforces regulations in the Brabant countryside. Handles reports of violations or suspicious activities such as poaching, off-road driving, illegal waste dumping, or waste burning in rural areas of Dongen.
• Regionaal Archief TilburgminorChannel Partner/ Reseller/ DistributorRegional archive serving Dongen. Provides access to historical records including baptism, marriage, and burial registers, civil registry documents, and population registers. The municipality refers residents to the archive for historical research.
• Gemeente TilburgminorChannel Partner/ Reseller/ DistributorTilburg municipality executes the Bbz (Besluit bijstandverlening zelfstandigen) and IOAZ welfare programmes on behalf of Dongen. Residents requiring self-employment income support are directed to Tilburg for processing.

Recent moves6 records

Expansion highlights6 records

Regional players

• Gemeente Tilburg: Larger neighbouring municipality in the Hart van Brabant region that already executes Bbz and IOAZ welfare programmes on behalf of Dongen. Directly comparable as a North Brabant local government authority delivering the same portfolio of municipal services, just at larger scale.
• Gemeente Oosterhout: Adjacent North Brabant municipality slightly larger than Dongen, providing the full Dutch municipal service portfolio including civil registration, permits, social services, and waste management.

Direct peers

• Gemeente Goirle: Immediately adjacent small North Brabant municipality sharing the Hart van Brabant regional context. Closest direct demographic and service-mix peer, ideal for cross-comparison of social services and permit throughput.
• Gemeente Waalwijk: Neighbouring small municipality in North Brabant with similar population profile and rural-urban mix. Delivers the same municipal service catalogue (civil affairs, permits, social support, waste) under the same Dutch municipal law framework.
• Gemeente Loon op Zand: Small North Brabant municipality of comparable scale, serving residents across multiple villages with the same municipal mandate — making it a near-direct peer in service scope and operational scale.
• Gemeente Gilze en Rijen: Small municipality in the same province offering an essentially identical service portfolio to Dongen residents — a clean functional peer for benchmarking digital services, social support delivery, and economic development.

Broad incumbents

• Gemeente Breda: Major North Brabant municipality with a fully developed digital service stack (online forms, appointment scheduling, open data dashboards). Comparable in service catalogue and a useful proxy for the digital maturity Dongen is moving toward.
• Gemeente 's-Hertogenbosch: Provincial capital of North Brabant, offering the same municipal services at substantially greater scale and complexity. Functions as the broad incumbent benchmark for service breadth within the same regulatory framework.

Others

• Belastingsamenwerking Brabant: Inter-municipal tax cooperation that actually levies and collects Dongen's local taxes (OZB, afvalstoffenheffing, rioolheffing, hondenbelasting). Thematically adjacent — a key operating partner and useful proxy for how Dongen outsources back-office functions.
• Vereniging van Nederlandse Gemeenten (VNG): The Dutch national association of municipalities that sets standards, negotiates the CAO, and represents all 342 Dutch gemeenten including Dongen. Functions as an industry body / enabling organisation rather than a direct peer, but materially shapes Dongen's operating context.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/gemeentedongen
• LinkedInlinkedin.com/company/gemeente-dongen
• Instagraminstagram.com/gemeentedongen

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Dongen