Gemeente Ooststellingwerf

What Gemeente Ooststellingwerf does

Gemeente Ooststellingwerf is a Dutch municipality serving 25,892 inhabitants across 13 villages in the Friesland province of the Netherlands, with its administrative center in Oosterwolde. Established as a separate grietenij in 1517 with historical origins tracing to 1309, the municipality provides statutory local government services including civil affairs (passports, ID cards, driver's licenses), municipal taxation, spatial planning, waste management, environmental permitting, social support under the Wmo (Social Support Act), youth care, and economic development. Operations are governed by a four-party coalition (PRO, Ooststellingwerfs Belang, VVD, CDA) under the 'Ooststellingwerf B(l)oeit!' agreement covering 2026-2030, with Jack Werkman serving as Burgemeester and four Wethouders holding portfolios spanning sustainability, housing, economy, and finance.

The municipality delivers services through multiple channels: a physical gemeentehuis at 't Oost 11 in Oosterwolde, the Mijn Ooststellingwerf digital citizen portal (authenticated via DigiD and eHerkenning), a central telephone line (14 0516), and the Gebiedsteam area-based social support network that conducts home visits. Digital products include an online appointment scheduling system, digital objection and complaint forms, the BuitenBeter citizen reporting platform, an interactive Digitale Gemeentemagazine, and an OWO-shared snow/ice treatment map. Technology infrastructure relies on standard third-party platforms including ReadSpeaker for accessibility, SiteImprove for web quality, SIManalytics for analytics, and Leaflet for mapping; no proprietary AI or differentiated technology is disclosed.

Gemeente Ooststellingwerf is funded primarily through municipal taxes, national government allocations (Algemene uitkering), and provincial subsidies, with specific user fees including €20.60/month for Wmo household help, €0.20/km for Wmo taxi transport, €420/year income supplement for low-income residents, and €150/child clothing vouchers. Revenue figures are not publicly disclosed. The municipality collaborates regionally through the OWO partnership with Weststellingwerf and Opsterland municipalities for joint Wmo care procurement, and partners with regional healthcare providers including KwadrantGroep, Taxi Kort, and Medipoint for service delivery.

Name

Gemeente Ooststellingwerf

Legal name

Gemeente Ooststellingwerf

Website

https://ooststellingwerf.nl

Company type

Private

Operating status

Operating

Short description

Gemeente Ooststellingwerf is a Dutch municipality providing statutory local government services to 25,892 residents across 13 villages in Friesland, Netherlands. It operates through a physical gemeentehuis, the Mijn Ooststellingwerf digital portal, and an area-based Gebiedsteam social support network.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (925120)

SIC

Services-Social Services (8300), Services-To Dwellings & Other Buildings (7340), Operators Of Nonresidential Buildings (6512)

akta.pro primary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

akta.pro secondary industry

Regional & Land Use Planning (BPAHAKAE)

Keywords

• Local government services
• Municipal administration
• Civil affairs services
• Social support services
• Public administration

Headquarters

HQ city

Oosterwolde

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Infrastructure, Technology or R&D

Pricing tiers

Distribution channels5 records

Marketing channels8 records

Core offering

Gemeente Ooststellingwerf is the local government authority providing statutory municipal services to approximately 25,892 residents across 13 villages in Friesland, Netherlands. Its core offerings include civil affairs (passports, ID cards, driver's licenses, residence registration), municipal taxation (WOZ property valuation, gemeentelijke belastingen), social support under the Wmo (Wet maatschappelijke ondersteuning), youth care, waste management, spatial planning and environmental permits, economic development, and public safety. The Gebiedsteam delivers area-based personalized support covering housing, work, money, health, growing up, and aging.

Product overview

Gemeente Ooststellingwerf operates a comprehensive digital service platform offering citizen-facing municipal services. The core offering centers on Mijn Ooststellingwerf portal for secure access to taxes, valuations, and digital forms, supplemented by appointment scheduling, online objection/complaint submission, and the BuitenBeter citizen reporting system. The Gebiedsteam provides social care coordination under the Wmo framework. Additional services include the Rekenkamer for independent municipal auditing, a digital community magazine, and map-based tools for infrastructure management like snow treatment routes. The municipality serves approximately 25,892 residents across 13 villages in Friesland, Netherlands, with digital accessibility supported through DigiD and eHerkenning authentication.

Differentiator

Problem solved

Functional benefit

Products and services

• Civil Affairs Services (Burgerzaken)

Quantifiable outcome

• 78% of Wmo clients found requesting help required little effort; 95% felt they were listened to well by staff; average rating for conversation with area team employee is 7.7
• +2 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

20 partnerships are on record, tiered support, regional, minor and core.

• OCO denkt meesupportImplementation/ SI/ Consulting PartnerIndependent client supporter organization providing free support to citizens navigating social services, helping with finding appropriate help, understanding regulations, completing forms, and communicating with care institutions.
• Sociaal Domein FrieslandregionalStrategic or Co-development PartnerRegional social services organization jointly providing protected housing (beschermd wonen) services with the municipality.
• Veilig Thuis FrieslandregionalStrategic or Co-development PartnerRegional safety organization for domestic violence and child abuse concerns, providing anonymous reporting and advice 24/7 (0800 2000).
• ANWB AutoMaatjeminorChannel Partner/ Reseller/ DistributorNeighbor-to-neighbor transport service using volunteer drivers with own cars at €0.35 per km, coordinated through the municipality's Wmo transport services.
• Stichting KwadrantGroepcoreChannel Partner/ Reseller/ DistributorPrimary contracted healthcare provider for household help and personal care under Wmo, rated 7.8 by clients.
• Taxi Kort PersonenvervoercoreChannel Partner/ Reseller/ DistributorContracted medical transport provider for Wmo and student transport, rated 8.2 by clients. Note: Parent company in Drachten filed bankruptcy but Oosterwolde branch continues operations separately.
• MedipointsupportChannel Partner/ Reseller/ DistributorContracted provider for mobility aids (wheelchairs, scooters), rated 7.7 by clients.
• Actium (Seniorenmakelaar)supportChannel Partner/ Reseller/ DistributorHousing association providing senior real estate advisory services for residents needing to relocate due to inability to live independently.
• VilanssupportChannel Partner/ Reseller/ DistributorNational knowledge center for healthcare aids providing independent advice on aids for elderly and disabled.
• ThuiszorgwinkelsupportChannel Partner/ Reseller/ DistributorHome care shop offering free 6-month loans of mobility aids (wheelchairs, shower chairs, patient lifts).
• Sam& voor alle kinderencoreStrategic or Co-development PartnerCollaborative platform of Leergeld Nederland, Jeugdfonds Sport & Cultuur, Nationaal Fonds Kinderhulp, and Stichting Jarige Job providing support for children from low-income families (up to 120% of welfare level).
• VoedselbanksupportChannel Partner/ Reseller/ DistributorFood bank providing emergency food supplies to residents in need, contactable on weekdays at 06 46 33 39 11.
• Stichting ScalasupportChannel Partner/ Reseller/ DistributorWelfare organization providing neighborhood sports coaches, emergency fund for small necessities (up to €50), and general wellbeing support.
• Veiligheidsregio FryslânregionalStrategic or Co-development PartnerRegional safety region for emergency management, civil protection, and public safety coordination in Friesland province.
• OWO-gemeenten (Ooststellingwerf, Weststellingwerf, Opsterland)coreStrategic or Co-development PartnerCollaborative purchasing agreement between three neighboring municipalities for Wmo care services, enabling better terms with healthcare providers and consistent care standards.
• Stichting BabyspullenminorChannel Partner/ Reseller/ DistributorNational organization providing baby starter packages (worth ~€1,000) for parents with low income or debts.
• HumanitasminorChannel Partner/ Reseller/ DistributorOrganization providing reading projects for mothers and children to prevent language development delays.
• GGD FryslânregionalStrategic or Co-development PartnerRegional health service for concerning behavior reports and public health coordination.
• Zorgkantoor FrieslandsupportChannel Partner/ Reseller/ DistributorHealthcare office for Wet langdurige zorg (Wlz) questions and long-term care coordination.
• CIZ (Centrum Indicatiestelling Zorg)supportChannel Partner/ Reseller/ DistributorNational organization determining eligibility for long-term care (Wlz) indications.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Regional players

• Gemeente Heerenveen: Gemeente Heerenveen is a larger Friesland municipality (~56,000 residents) anchored by the Heerenveen town and sporting venues. It serves as a regional reference point for service delivery scale and economic development approaches, though with a substantially larger and more urbanized population than Ooststellingwerf.
• Gemeente Smallingerland: Gemeente Smallingerland, headquartered in Drachten, is a larger Friesland neighbor that provides context for benchmarking municipal operations in the same provincial ecosystem. Its experience managing urban-adjacent service delivery offers a comparison point for Ooststellingwerf's rural delivery model.
• Gemeente Noordoostpolder: Gemeente Noordoostpolder in Flevoland is a comparable-size Dutch municipality (~47,000 residents) with rural-agricultural character. It serves as a cross-regional peer for evaluating municipal operations, agricultural sector support, and rural economic development approaches.

Direct peers

• Gemeente Weststellingwerf: Gemeente Weststellingwerf is a directly comparable neighboring municipality in Friesland, partnered with Ooststellingwerf in the OWO collaborative purchasing agreement for Wmo care services. Similar population size (~25,000 residents) and rural Friesland geography make it the closest functional peer for benchmarking service delivery and cost efficiency.
• Gemeente Dantumadiel: Gemeente Dantumadiel is a smaller Friesland municipality (~19,000 residents) that recently merged from several smaller entities, providing a relevant comparison for the challenges and opportunities of small-scale municipal governance, social support delivery, and regional collaboration.
• Gemeente Opsterland: Gemeente Opsterland is the third OWO partner municipality, also in Friesland with ~30,000 residents. Joint procurement of Wmo care services and shared regional context make it a direct operational peer for evaluating collaborative purchasing outcomes and social support delivery models.
• Gemeente Achtkarspelen: Gemeente Achtkarspelen is a Friesland municipality of similar size (~28,000 residents) with comparable rural and village-based service delivery challenges. Relevant peer for evaluating Wmo service models, area-based Gebiedsteam structures, and small-municipality digital service strategies.
• Gemeente Tytsjerksteradiel: Gemeente Tytsjerksteradiel is a Friesland municipality with comparable population size (~32,000 residents) and similar rural village structure. It serves as a relevant peer for benchmarking administrative efficiency, social support outcomes, and digital service delivery approaches for small rural municipalities.

Others

• Vereniging van Nederlandse Gemeenten (VNG): VNG is the association representing all Dutch municipalities, providing policy advocacy, knowledge sharing, and collective services to its members including Ooststellingwerf. While not a direct operational peer, VNG shapes the regulatory and funding environment in which the municipality operates and represents a key ecosystem counterpart.

Broad incumbents

• Gemeente Assen: Gemeente Assen is the capital of Drenthe province, located near the Friesland-Drenthe border with Ooststellingwerf. As a larger municipal incumbent (~70,000 residents), it offers a benchmark for provincial coordination, regional economic development, and service delivery at greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCTfM_3Coc2QSodEOug97cMw
• Facebookfacebook.com/Ooststellingwerf
• LinkedInlinkedin.com/company/gemeente-ooststellingwerf
• Instagraminstagram.com/ooststellingwerf

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Ooststellingwerf