Gemeente Midden-Delfland

What Gemeente Midden-Delfland does

Gemeente Midden-Delfland is a municipal government entity established on 1 January 2004 through the merger of the former municipalities Maasland and Schipluiden, serving 19,355 residents across three villages (Den Hoorn, Maasland, Schipluiden) and two hamlets ('t Woudt and De Zweth) in South Holland, Netherlands. It operates from its headquarters at Anna van Raesfeltstraat 37 in Schipluiden with approximately 180 employees, providing statutory public services including civil affairs (passports, identity cards, driver's licenses), waste and sewage management, spatial planning and permits, social support (Wmo, debt counseling, integration), public safety enforcement, and environmental protection. The organization also stewards the Bijzonder Provinciaal Landschap, an open peat meadow landscape that functions as a green lung for the 2.3 million inhabitants of the surrounding Randstad metropolitan area.

The municipality's service platform integrates the Mijn Midden-Delfland citizen portal (DigiD/eHerkenning-authenticated), the BuitenBeter reporting app for public-space issues, the national Omgevingsloket for environment permits, a structured pre-application consultation (omgevingsoverleg), and an expanding network of WIJ Midden-Delfland community hubs co-located with libraries and welfare foundations. Strategic policy is articulated through the Omgevingsvisie 2040, the Toekomstvisie 2050 (co-created with 2,000+ participants), the Service Vision 2023-2033, and the Landscape Development Perspective. The technology stack is conventional government SaaS: SIManalytics for anonymized web analytics, Acquia Optimize for A/B testing, and Leaflet for mapping, with no proprietary technology or API.

Gemeente Midden-Delfland is funded through own-source revenues (waste levy, sewage levy, OZB property taxes, administrative fees/leges per the Tarieventabel) and intergovernmental grants from the national government and Province of South Holland. The municipality holds the first Dutch Cittaslow membership (since 2008), ranks in the top 10 Dutch horticultural municipalities via proximity to Greenport Westland-Oostland, and is a core participant in the BPL Landscape Table with 9 partner municipalities, water authorities, and conservation organizations. The organization is not a commercial entity and has no subsidiaries, financial investors, or M&A activity.

Name

Gemeente Midden-Delfland

Legal name

Gemeente Midden-Delfland

Website

https://middendelfland.nl

Company type

Private

Founded year

2004

Operating status

Operating

Short description

Gemeente Midden-Delfland is a Dutch municipal government serving 19,355 residents across Den Hoorn, Maasland, and Schipluiden, providing statutory public services including civil affairs, permits, waste management, social support, and landscape stewardship for the Randstad's green lung.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Urban Planning and Community and Rural Development (92512), Administration of Housing Programs (925110)

SIC

Services-Management Services (8741), Services-Social Services (8300)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Local Public Health & Human Services Administration (BPAIACAK), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal administration
• Public services
• Civil affairs
• Spatial planning
• Waste management

Headquarters

HQ city

Schipluiden

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Local Taxes (gemeentelijke belastingen): The municipality collects local taxes including afvalstoffenheffing (waste levy), rioolheffing (sewage levy), and onroerendezaakbelastingen (OZB - property taxes). These are the primary own-source revenues for funding municipal services.
2. Leges (Administrative Fees): Fees charged for municipal products and services such as passport applications, driver's licenses, building dossiers, and environment permits. Tariffs are defined in the annual Tarieventabel (fee schedule).
3. Government Grants and Allocations: General and targeted grants from the national government and province to fund specific policy areas such as spatial planning, landscape management, and social services.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

Provides municipal administration, public services, and information for the 19,355 residents of Den Hoorn, Maasland, Schipluiden and surrounding hamlets. Core services include civil affairs (passports, identity cards, driver's licenses, certificates), waste and sewage management, spatial planning and environmental permits, social support (Wmo, debt counseling, youth services), public safety and enforcement, and landscape management for the Bijzonder Provinciaal Landschap. Services are delivered through a multi-channel platform combining digital portals, mobile applications, a walk-in municipal office, telephone contact center, and community hubs.

Product overview

Gemeente Midden-Delfland operates a multi-channel citizen service platform combining digital portals with physical service points. The core digital offering includes Mijn Midden-Delfland (citizen portal) for accessing services like building file requests and complaints, the Online Appointment Booking system for civil affairs, and the BuitenBeter outdoor space reporting app. Environmental permit services are delivered through integration with the national Omgevingsloket platform. Service commitments are formalized through the Service Vision 2023-2033 and published Service Standards. Strategic planning is supported by the Future Vision Midden-Delfland 2050 and the Landscape Development Perspective (LOP) for spatial planning. Community engagement is facilitated through WIJ Midden-Delfland community hubs and the Innovatienetwerk innovation network. The municipality is organized around departments for Spatial Planning, Permits and Enforcement, Social Services, and Public Space Management.

Differentiator

Problem solved

Functional benefit

Products and services

• Mijn Midden-Delfland Citizen Portal Personal internet page (PIP) where residents access digital municipal services, view and download documents, and track requests. Citizens authenticate via DigiD and businesses via eHerkenning (minimum reliability level 3). Supports building dossier requests, complaints, objections, environmental impact statements, and resident initiatives.
• Online Appointment Booking Digital appointment scheduling system for citizen services at Burgerzaken (civil affairs), including passport, identity card, driver's license applications, and certificate pickups. Required for walk-in service at the Schipluiden municipal office.
• Building File Request Service Online service allowing citizens to request construction documents and building files for properties built after 1920. Charged at €26.95 per quarter hour. Available to private individuals via DigiD and businesses via eHerkenning.
• Environmental Permit Application (Omgevingsvergunning) Municipal service for applying for environmental (omgevings) permits for construction, demolition, or changes to buildings and land use. Integrated with the national Omgevingsloket platform at omgevingswet.overheid.nl. Fees vary by project complexity as defined in the Tarieventabel.
• BuitenBeter Outdoor Space Reporting Mobile and web-based reporting system for citizens to notify the municipality about issues in public spaces such as loose paving tiles, broken streetlights, unsafe locations, dead animals along roads, and maintenance needs. Features GPS-enabled location detection, photo submission, and email status updates.
• Omgevingsoverleg (Pre-application Environment Consultation) Structured process where the municipality provides written advisory opinions on submitted building or land-use plans before a formal permit application, helping residents and businesses understand feasibility early and avoid unnecessary costs.
• WIJ Midden-Delfland Community Hub Informal community hub initiative providing a space for residents to meet, ask questions, get help with forms, develop digital skills, and learn. First location opened at Bibliotheek de Plataan in Den Hoorn, with plans to expand to all three villages (Den Hoorn, Maasland, Schipluiden).
• Innovatienetwerk Midden-Delfland Innovation network connecting rural entrepreneurs with urban innovators to develop experiments contributing to an economically vital Midden-Delfland. Focus areas include sustainable agriculture, nature-inclusive farming, energy-neutral farms, local food networks, food forest development, and shared-ownership farming (herenboerenboerderij).
• Citizen Initiative (Inwonersinitiatief) Program allowing citizens, associations, or organizations to propose taking over municipal tasks they believe they can execute better or more cost-effectively. Applications submitted via online form authenticated with DigiD or eHerkenning.

Quantifiable outcome

• 19,355 residents served across 3 villages and 2 neighborhoods as of January 2026
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered moderate, core and minor.

• Stichting Welzijn Midden-DelflandmoderateOthers · 18 November 2024Foundation for social welfare in Midden-Delfland. Co-initiator of WIJ Midden-Delfland alongside Bibliotheek de Plataan and the municipality, working to strengthen social cohesion and community support services.
• Landschapstafel Bijzonder Provinciaal Landschap (BPL)coreStrategic or Co-development Partner · 14 November 2017Nine municipalities (Delft, Lansingerland, Maassluis, Midden-Delfland, Pijnacker-Nootdorp, Rotterdam, Schiedam, Vlaardingen, Westland), Hoogheemraadschap van Delfland, Staatsbosbeheer, Natuurmonumenten, Agrarisch Natuurvereniging Vockestaert, Midden-Delfland Vereniging, and LTO Noord afdeling Delflands Groen collaborate in the BPL Landscape Table to protect and develop the open landscape between cities. The partnership operates under a shared execution program (Uitvoeringsprogramma BPL 2023-2027) and is working on a Gebiedsplan for the ZH PLG framework.
• Greenport Westland-OostlandcoreStrategic or Co-development PartnerMidden-Delfland participates in the Greenport Westland-Oostland horticultural cluster, which strengthens the economic position of the municipality's top-10 horticultural sector through shared innovation, knowledge, and market access initiatives.
• Metropoolregio Rotterdam Den HaagmoderateStrategic or Co-development PartnerThe municipality collaborates with the Rotterdam-The Hague Metropolitan Region to leverage opportunities for local businesses in areas of knowledge exchange, economic development, and spatial planning.
• TU DelftmoderateTechnology or IntegrationThe municipality seeks collaboration with TU Delft (Technical University) so that knowledge institutions can test their innovative solutions in Midden-Delfland, particularly in areas of sustainable agriculture and landscape management.
• Bibliotheek de PlataanminorOthersThe public library in Den Hoorn is a co-initiator of WIJ Midden-Delfland, providing physical space for the first community hub where residents can access municipal information, get help with forms, and develop digital skills. Partnership with Stichting Welzijn Midden-Delfland and the municipality.
• Cittaslow International NetworkcoreOthersMidden-Delfland is the first Dutch member of Cittaslow International, a global network of municipalities (120+ members from Australia to Spain and South Korea) committed to quality of life, sustainability, authentic identity, and the Cittaslow manifesto principles. The municipality actively promotes Cittaslow among local businesses and area organizations.
• Cittaslow Supporters (50+ local businesses)moderateOthersOver 50 local entrepreneurs and organizations (including Aannemingsbedrijf A. van Schie, Bakkerij Holtkamp, Delflandse Vleesmeesters, Restaurant Aan de Zweth, PLUS van Leeuwen, and many others) have become Cittaslow supporters, actively promoting the Cittaslow quality-of-life brand through their own communications and by displaying the Cittaslow badge and flag.
• Stadsarchief DelftminorOthersArchive records older than 20 years from the municipal archive have been transferred to Stadsarchief Delft, which manages and provides public access to historical documents including civil registration records, population registers, photographs, and other archival materials.
• Hoogheemraadschap van DelflandmoderateOthersThe water board is responsible for water management, dikes, and sewage infrastructure in Midden-Delfland. It collaborates in the Landschapstafel BPL and must approve certain building activities near dikes and water-retaining structures.

Scale indicators6 records

Recent moves13 records

Expansion highlights6 records

Direct peers

• Gemeente Vaals: Another Cittaslow-certified small Dutch municipality with a comparable small-scale governance profile and identity rooted in landscape and quality-of-life preservation. Useful benchmark for how small Dutch municipalities operationalize the Cittaslow framework.
• Gemeente Bergen (Noord-Holland): Cittaslow-certified small municipality that similarly leverages cultural heritage, landscape quality, and quality-of-life branding. Comparable as a small Dutch municipality using Cittaslow positioning to differentiate against larger urban neighbors.
• Gemeente Schiedam: BPL partner municipality bordering Midden-Delfland. Although more urban, it shares the same provincial landscape protection framework and collaborates on landscape management across the BPL table.
• Gemeente Vlaardingen: BPL partner municipality with shared interest in preserving the open green landscape between cities. Part of the same metropolitan region and water board jurisdiction (Hoogheemraadschap van Delfland).
• Gemeente Maassluis: BPL partner municipality and former part of the historical Delfland water board region. Comparable as a small-to-medium Dutch municipality engaged in joint landscape preservation with Midden-Delfland.
• Gemeente Waterland: Small Cittaslow-certified Dutch municipality north of Amsterdam with comparable rural character, small population, and identity built around preserving agricultural landscape against metropolitan pressure. Strong functional peer for governance model and brand positioning.
• Gemeente Lansingerland: Co-partner in the Bijzonder Provinciaal Landschap (BPL) landscape table and similarly small municipality balancing rural character with Randstad urbanization pressure. Directly comparable in scale, mandate, and rural-urban interface.
• Gemeente Pijnacker-Nootdorp: BPL partner municipality with comparable mix of agricultural landscape and residential growth in the Randstad. Operates within the same metropolitan region (Metropoolregio Rotterdam Den Haag) and faces similar spatial planning challenges.

Regional players

• Gemeente Delft: Larger neighboring municipality and metropolitan partner (Metropoolregio Rotterdam Den Haag). Provides relevant comparison as a more urban Dutch municipality hosting TU Delft, with shared citizen services and Stadsarchief Delft housing historical Midden-Delfland records.
• Gemeente Westland: Neighboring municipality in South Holland and the heart of the Greenport Westland-Oostland horticultural cluster. Highly comparable as a Dutch municipal government serving a horticultural economy, though much larger and more urban than Midden-Delfland.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC
• Facebookfacebook.com/gemMiddenDelfland
• LinkedInlinkedin.com/company/gemeente-midden-delfland
• Instagraminstagram.com/middendelfland

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Midden-Delfland