What Gemeente Schiedam does

Gemeente Schiedam is a Dutch municipal government entity (publiekrechtelijke rechtspersoon) operating under the Gemeentewet in the city of Schiedam, part of the Rotterdam-The Hague metropolitan area in the Netherlands. With origins in city rights dating to 1275, the municipality serves its residents and local businesses through statutory services including civil registration (BRP), property taxation (WOZ/OZB), permits and licenses, social welfare coordination, waste management, parking enforcement, and public space maintenance. The organization employs 501-1,000 staff and operates from the Stadskantoor at Stadserf 1.

The municipality's service platform is built around a citizen-facing website (schiedam.nl), a digital service counter (pform.schiedam.nl), and an authenticated personal portal (mijn.schiedam.nl) integrated with the national DigiD identity system and eHerkenning for business authentication. Supporting infrastructure includes the BuitenBeter mobile app for field reporting of public space issues with location data, an automated license plate recognition (ALPR) camera system enforcing vehicle access restrictions in the Hoogstraat pedestrian zone, ReadSpeaker text-to-speech for accessibility, and a website architecture (RSS feeds, XML/Scxml catalogs) supporting automated distribution of news, agenda, and service catalog information. Both the main website and digital counter operate under WCAG 2.1 AA accessibility commitments.

Gemeente Schiedam funds operations through municipal taxes (OZB), permit and license fees (market permits, hawker permits, closing-hour exemptions, disabled parking, traffic exemptions, driver's licenses, identity cards), and central government allocations. Service delivery is supplemented by partner organizations including Irado (waste collection and environmental yard operations), Regionale Belasting Groep or RBG (tax assessment and collection since 2015), Stroomopwaarts (Participatiewet welfare administration), Rogplus (Wmo social support and youth care), SVn (starter loans), Cannock (parking fine administration), CJIB (traffic fines), Klik Vrijwilligers (volunteer coordination), the Wijkondersteuningsteam or WOT (neighborhood support), BuitenBeter (mobile reporting), and Landelijk Bureau Bibob (integrity background checks). Governance is provided by an elected municipal council (gemeenteraad) and executive college of mayor and aldermen (college van burgemeester en wethouders).

Name

Gemeente Schiedam

Legal name

Gemeente Schiedam

Website

https://schiedam.nl

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Gemeente Schiedam is a Dutch municipal government entity providing statutory administrative services to Schiedam residents and businesses, including civil registration, property taxation, permits, social welfare, waste coordination, and digital citizen services via its web portal and mobile apps.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (925120)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Management Services (8741)

akta.pro primary industry

Local Transportation, Parking & Mobility Administration (BPAIACAM)

akta.pro secondary industry

Permitting, Validation & Credential Programs (Permits, Passes, Validations) (BPABAKAL)

Keywords

• Municipal government services
• Civil registration
• Public administration
• Permits and licensing
• Property tax assessment

Headquarters

HQ city

Schiedam

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Others

Pricing tiers

Distribution channels3 records

Marketing channels5 records

Core offering

Gemeente Schiedam is a Dutch municipal government that delivers statutory public services to residents, businesses, and visitors of Schiedam. Core services include civil registration (BRP), identity documents (passport, ID card, driver's license), property taxation (OZB/WOZ), permits and licenses (market stalls, parking, events, building), social welfare coordination, waste management coordination, parking services, and public-space maintenance. Delivery channels include the physical Stadskantoor counter, the mijn.schiedam.nl authenticated digital portal, the Digitaal Loket (pform.schiedam.nl), the BuitenBeter mobile reporting app, and the 14 010 phone service.

Product overview

Gemeente Schiedam's digital offering is a multi-channel municipal service platform centered on Schiedam.nl (the primary citizen-facing website) and the Digitaal Loket (digital service counter at pform.schiedam.nl). The Mijn Schiedam authenticated portal, accessible via DigiD or eHerkenning, enables residents to file formal requests, complaints, subsidy applications, and access services such as free public transit for seniors. The BuitenBeter mobile app extends reporting capabilities into the field, allowing residents to submit outdoor-space incident reports (broken infrastructure, waste, pests) with location data. The automated Camerahandhaving Kentekens Hoogstraat system provides AI-assisted (camera-based license plate recognition) enforcement of vehicle access restrictions in the pedestrian zone. The Stadskantoor serves as the physical counterpart for in-person appointments and document collection. Together these components form a unified municipal service ecosystem spanning digital self-service, mobile reporting, automated enforcement, and in-person counter services.

Differentiator

Problem solved

Functional benefit

Brands

• BuitenBeter: Mobile application for reporting issues in public spaces such as broken infrastructure, litter, full containers, pests, or blocked sewers.

Products and services

• Schiedam.nl main website

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• IradocoreOthersIrado is the waste collection and processing partner for Schiedam. They manage household waste collection, operate the milieustraat (environmental yard), handle grofvuil (bulky waste) appointments, and manage the Afval Apart Punten for glass, paper, plastic, and textile recycling. The municipality and Irado work together to reduce residual waste and keep processing affordable and environmentally friendly.
• Regionale Belasting Groep (RBG)coreOthersThe Regional Tax Group (RBG) handles municipal tax assessment and collection services for Schiedam since 2015, including WOZ (property valuation) determinations, onroerende-zaakbelastingen (OZB), precariobelasting, and other municipal levies.
• StroomopwaartscoreOthersStroomopwaarts handles participatory welfare (Participatiewet) services including welfare benefits administration for Schiedam residents. Citizens submit appeals and complaints regarding welfare decisions to Stroomopwaarts directly.
• RogpluscoreOthersRogplus manages Wet maatschappelijke ondersteuning (Wmo) social support services and youth care (Jeugdzorg/Jeugdhulp) for Schiedam. Complaints regarding these services are directed to Rogplus.
• SVn (Stimuleringsfonds Volkshuisvesting)minorOthersSVn provides the Starterslening (starter loan) program in partnership with the municipality. This supplementary loan helps first-time buyers bridge the gap between their maximum mortgage and the amount needed to purchase their first home, with no payments required for the first 3 years.
• Klik VrijwilligersminorOthersKlik Vrijwilligers is a municipal organization that supports volunteers and volunteer organizations in Schiedam. They help connect people seeking volunteer work with organizations needing volunteers, operating from Hoogstraat 20.
• Wijkondersteuningsteam (WOT)minorOthersThe Wijkondersteuningsteam (neighborhood support team) provides local social support services. Citizens with complaints about WOT treatment can contact them directly at 010 316 00 99.
• Landelijk Bureau BibobminorOthersThe Landelijk Bureau Bibob (under the Ministry of Security and Justice) provides advisory services to the municipality when conducting integrity background checks on individuals or businesses applying for permits, subsidies, or municipal contracts.
• CannockminorOthersCannock handles parking fine administration for Schiedam. Citizens who wish to dispute parking fines are directed to Cannock for the objection process.
• CJIB (Centraal Justitieel Incassobureau)minorOthersCJIB handles traffic fine collection and administration. Disputes regarding traffic violations are directed to CJIB's dispute process.

Recent moves6 records

Expansion highlights5 records

Direct peers

• Gemeente Rotterdam: Larger neighboring Dutch municipality in the Rotterdam-The Hague metropolitan area providing the same statutory municipal services (BRP, permits, OZB, welfare coordination, parking enforcement) and operating comparable digitaal loket and BuitenBeter-style digital channels. Most directly comparable municipal peer.
• Gemeente Den Haag: Adjacent Dutch municipality in the same metropolitan area (Rotterdam-The Hague) offering the same statutory municipal service mix, DigiD-authenticated online portal, and parking/ALPR enforcement programs. Highly comparable in service scope and citizen-facing digital channels.
• Gemeente Vlaardingen: Small neighboring municipality between Schiedam and Maassluis providing identical statutory municipal services and frequently collaborating in the Rotterdam-The Hague region. Closest geographical and functional peer for Schiedam.
• Gemeente Delft: Mid-sized Dutch municipality in South Holland offering the same statutory municipal service bundle (BRP, permits, OZB, welfare, parking) and operating DigiD-authenticated digital portals. Comparable in municipal scope and digital maturity.
• Gemeente Maassluis: Small neighboring Dutch municipality sharing the Stroomopwaarts welfare partnership region with Schiedam and offering the same statutory service mix. Useful peer for smaller-scale municipal operating models.
• Gemeente Dordrecht: Mid-sized South Holland municipality offering a near-identical statutory service bundle (BRP, permits, OZB, welfare, waste) and DigiD-authenticated online portal. Comparable operating profile and digitization maturity.
• Gemeente Leiden: Mid-sized Dutch municipality of comparable citizen base and statutory service scope, providing access via DigiD-authenticated digital portals and physical city offices. Functionally aligned with Schiedam in service delivery model.
• Gemeente Zoetermeer: Mid-sized Dutch municipality operating the same statutory municipal services with digitaal loket and DigiD-authenticated portals. Comparable scale, citizen base, and digital service maturity to Schiedam.

Broad incumbents

• Gemeente Amsterdam: Largest Dutch municipality operating the same statutory service categories (permits, OZB, parking, welfare coordination) at significantly greater scale, with a more advanced digital portal. Useful as a broader-incumbent reference point for service design and modernization pace.
• Gemeente Utrecht: Major Dutch municipality with established DigiD-based digital services, parking enforcement, and citizen engagement portals comparable in structure to Schiedam's mijn.schiedam.nl. Comparable as a broader-incumbent benchmark for civic digitalization.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/schiedam_nl
• Facebookfacebook.com/gemeenteschiedam
• LinkedInlinkedin.com/company/gemeente-schiedam
• Instagraminstagram.com/gemeenteschiedam

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Schiedam