What Gemeente Maassluis does

Gemeente Maassluis is the municipal government of the city of Maassluis in the province of Zuid-Holland, Netherlands, serving a population of more than 36,000 residents with a workforce of approximately 300 municipal employees. Operating since its incorporation in 1614, it delivers the full spectrum of local public services — waste collection and the Milieustraat environmental depot, identity documents and driver's licenses via the Publiekscentrum, event and alcohol permits, sports facility rentals (two sports halls, four gymnasiums, and a sports room), cultural programming, youth and education services, neighborhood coordination, and tourism promotion through Ervaar Maassluis.

The municipality's operational backbone is a multi-channel digital and physical service platform. Citizens transact through the Mijn Maassluis online portal, schedule appointments via Qmatic Cloud at the Publiekscentrum, report public-space issues through Fixi, and access subsidy applications at subsidies.maassluis.nl. Supporting integrations include SIManalytics for service-improvement analytics, Acquia Optimize for web optimization, Leaflet for geographic information, and ReadSpeaker for accessibility. The organization also manages 130+ public artworks and a portfolio of cultural and maritime-heritage assets, including the Sleepboothaven and the Loods M development project anchored by the 2022 acquisition of the Govert van Wijnkade 44 property.

Gemeente Maassluis is funded through a public-sector budget rather than commercial revenue. Income streams include the Onroerend Zaakbelasting (OZB) property tax, event-permit fees (€92.35–€123.10 by risk category), sports facility rental fees (e.g., €70.73/hour for sports halls), alcohol permits (€51.30), administration fees on the Duurzaamheidslening sustainability loan program, and the distribution of government subsidies to local cultural, sports, and community organizations. Service delivery is performed directly to three primary segments — residents, local businesses, and visitors — through a horizontally-segmented model that combines self-serve digital channels, inside-sales telephone service, and physical service centers across the municipal footprint.

Name

Gemeente Maassluis

Legal name

Gemeente Maassluis

Website

https://maassluis.nl

Company type

Private

Operating status

Operating

Short description

Gemeente Maassluis is the Dutch municipal government of Maassluis, Zuid-Holland, serving 36,000+ residents and local businesses with public administration, permits, waste management, sports and cultural facilities, and maritime heritage development via digital and in-person service channels.

Ownership category

akta.pro rank

Product category

Municipal Public Administration

NAICS

Public Administration (92), Administration of Environmental Quality Programs (9241)

SIC

Sanitary Services (4950)

akta.pro primary industry

Solid Waste & Recycling Services Administration (BPAIACAH)

akta.pro secondary industries

Public Works / In-House Municipal Collection Operations (EUAIAAAF), Municipal Solid Waste Collection (Residential/Commercial) (IMAIAFAA)

Keywords

• Municipal public services
• Waste management services
• Local government administration
• Cultural heritage programs
• Community sports facilities

Headquarters

HQ city

Maassluis

HQ country

Netherlands

HQ region

Europe

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Local Taxes (OZB): Onroerend Zaakbelasting (property tax) collected from property owners
2. Event and Permit Fees: Fees collected for event permits, alcohol permits, and other municipal permits
3. Sports Facility Rentals: Rental fees for sports halls, gymnasiums, and sports fields charged to sports clubs and individuals
4. Duurzaamheidslening Administration: Administration fees from processing sustainable energy loans
5. Subsidy Administration: Government subsidies distributed to organizations for cultural, sports, and community activities

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels10 records

Core offering

Gemeente Maassluis is a Dutch municipality that provides public administration and civic services to residents, businesses, and visitors within its jurisdiction. Its core offerings include waste collection and recycling at the Afval en Milieustraat, public-facing services at the Publiekscentrum, sports facility rentals and equipment lending, cultural programming through the Cultuurmenu and adapted cultural/sports offerings, neighborhood coordination (Wijkcoördinatie), permit issuance (including events), maritime heritage stewardship via Loods M and Maritiem Erfgoed, and a sustainability loan program (Duurzaamheidslening) administered through the Subsidieloket.

Product overview

Gemeente Maassluis operates a comprehensive municipal service platform offering citizen-facing services across waste management, sports and recreation, culture and heritage, permits and licensing, and neighborhood development. The primary digital presence is www.maassluis.nl serving as the main portal for service information and online transactions. Key services include the Publiekscentrum for in-person appointments, the Duurzaamheidslening sustainability loan program, comprehensive sports facilities including halls and outdoor exercise routes, the Cultuurmenu educational program, and various permit systems for events and activities. Maritime heritage is a significant focus with Loods M representing a major development initiative. The municipality also provides neighborhood coordination through dedicated ward coordinators and maintains partnerships with cultural institutions including Museum Maassluis, Nationaal Sleepvaart Museum, and various sports organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Publiekscentrum (Public Service Center) Front-office service point where residents and businesses can access municipal information, request administrative services, and obtain assistance with civic matters.
• Afval en Milieustraat (Waste and Recycling Center) Physical drop-off and waste collection site operated by the municipality for household waste, recycling streams, and bulky items for residents.
• Duurzaamheidslening (Sustainability Loan) Loan program administered by the municipality to finance sustainability investments by residents, such as energy-saving home improvements.
• Sportfaciliteiten (Sports Facilities) Public sports facilities operated by the municipality, available for use by residents, clubs, and organizations for sporting activities.
• Sport- en Spelmaterialen Uitleen (Sports and Games Equipment Lending) Lending service for sports and games equipment available to residents, schools, and community groups.
• Cultuurmenu (Culture Menu) Subsidized cultural programming package offered to schools and residents to enable participation in cultural activities.
• Evenementenvergunning (Event Permit) Municipal permit service for organizers of public events held within the municipality, providing regulatory authorization.
• Maritiem Erfgoed (Maritime Heritage)

Quantifiable outcome

• More than 36,000 residents served
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature4 records

Partnerships

15 partnerships are on record, tiered core and minor.

• Stichting Welzijn E25coreStrategic or Co-development PartnerExecutes buurtsport coördinatie (neighborhood sports coordination) in Maassluis, connecting sports clubs, schools, and neighborhoods. This partnership implements the municipality's sports policy objectives.
• Sportservice Zuid-HollandminorStrategic or Co-development PartnerExternal expertise partner that participates in theme meetings organized by the municipality's Sportloket on current sports topics.
• Maassluise Sport- en Recreatieraad (MSR)coreStrategic or Co-development PartnerAdvisory council that actively advocates for sport and recreation in Maassluis, represents sports clubs' interests, and advises the municipal executive on sports policy. Organizes the annual Maassluise Sportgala.
• SportVisserijBelangen DelflandminorChannel Partner/ Reseller/ DistributorIssues fishing permits (vispas) for fishing in Maassluis waters. Residents can digitally request permits through this organization.
• Jeugdfonds Sport & CultuurcoreChannel Partner/ Reseller/ DistributorNational fund that pays membership fees and lesson fees for children and youth (4-18 years) from low-income families. Municipality refers eligible residents to this fund.
• Fonds Schiedam Vlaardingen e.o.minorOthersRegional fund providing financial support for activities in the Maassluis area. Recommended as alternative funding source.
• OranjefondsminorOthersNational fund for social initiatives. Referenced as potential funding source for community projects.
• Prins Bernhard CultuurfondsminorOthersCultural fund providing grants for cultural activities. Referenced as potential funding source.
• Provincie Zuid-HollandminorOthersProvincial government that provides subsidies and funding for regional initiatives.
• Culturele Raad Maassluis (CRM)coreStrategic or Co-development PartnerAdvisory committee for arts and culture policy, executes cultural activities, and promotes culture in Maassluis. Manages the Douanehuisje exhibition space.
• Stichting Publieke Evenementen Maassluis (SPEM)coreChannel Partner/ Reseller/ DistributorCoordinates, realizes, and organizes public events in Maassluis in collaboration with entrepreneurs, cultural institutions, schools, and volunteers.
• Ervaar MaassluiscoreChannel Partner/ Reseller/ DistributorTourism organization managing the tourist information point and promoting Maassluis attractions. Partner for event promotion and visitor services.
• SVn (Stichting Volkshuisvestingsbedrijven)minorChannel Partner/ Reseller/ DistributorProcesses Duurzaamheidslening (sustainability loans) applications on behalf of the municipality. Provides personal loans for sustainable home improvements.
• WoonWijzerWinkelminorChannel Partner/ Reseller/ DistributorSustainability advice shop offering discounted home inspections for Maassluis residents interested in sustainability measures.
• Stichting Uniek SportenminorChannel Partner/ Reseller/ DistributorProvides adapted sports equipment lending service for residents with physical disabilities in Maassluis, Vlaardingen, and Schiedam.

Scale indicators3 records

Recent moves9 records

Expansion highlights5 records

Regional players

• Gemeente Schiedam: A nearby Zuid-Holland municipality with a comparable local-government mandate, resident services, permits, sports, culture, and maritime heritage. It is a useful regional peer because it serves a similar metropolitan catchment with a distinct city identity.
• Gemeente Alphen aan den Rijn: A regional Dutch municipality offering a comparable mix of resident-facing services, permits, sustainability support, recreation, and community programs. It is a broader regional benchmark for the breadth of Maassluis's public-service model.
• Gemeente Zoetermeer: A municipality in Zuid-Holland of broadly comparable scale that delivers resident services, permits, community programs, recreation, and digital access. Its service portfolio is similar even though the city has a different urban profile.
• Gemeente Westland: A Zuid-Holland municipality serving residents and businesses with permits, planning, waste, recreation, and local services. Its suburban and business-oriented profile provides a relevant regional comparison for Maassluis's service mix.
• Gemeente Rijswijk: A neighboring municipality with a comparable resident and business mandate, including permits, housing, community services, recreation, and urban development. Its proximity and regional setting make it a useful operating peer.
• Gemeente Vlaardingen: A neighboring Dutch municipality in the Rotterdam-The Hague metro that provides resident-facing public services, permits, waste, recreation, and community programs. Its scale and service mix make it a close regional comparator to Maassluis.
• Gemeente Delft: A mid-sized Dutch municipality with a similar local-government scale and broad citizen-service offering, including permits, housing, sustainability, recreation, and community programs. It is a relevant comparator for service breadth and municipal operations.

Others

• DCMR Milieudienst Rijnmond: A regional environmental services agency that supports public authorities with environmental quality, permitting, emissions, and waste-related oversight in the Rijnmond area. It is adjacent rather than a direct municipal competitor, but it is relevant to Maassluis's environmental and waste functions.

Broad incumbents

• Gemeente Den Haag: A larger municipal government in the same metropolitan region, with overlapping capabilities across public administration, permits, housing, culture, mobility, and neighborhood services. It is a broad incumbent comparator rather than a close scale match.
• Gemeente Rotterdam: A substantially larger metropolitan municipality in the same Rotterdam-The Hague region, offering broad public services, urban development, culture, mobility, and citizen engagement. It overlaps with Maassluis's municipal service functions but operates at much greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Gem_Maassluis
• Facebookfacebook.com/gemmaassluis
• LinkedInlinkedin.com/company/gemeentemaassluis
• Instagraminstagram.com/gemeentemaassluis

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Maassluis