What Gemeente Doesburg does

Gemeente Doesburg is a Dutch municipal government (gemeente) located in the province of Gelderland, Netherlands, serving roughly 11,000 residents and local businesses within its jurisdictional boundaries. It is a publicly funded non-profit government entity, not a commercial enterprise, with revenue derived from municipal taxes, central-government allocations via the Gemeentefonds, and regulated service fees (leges). The municipality operates from the Stadskantoor at Leigraafseweg 8, Doesburg, providing services by appointment through in-person visits, online booking, telephone, and WhatsApp.

Its core offerings span administrative document services (passports, identity cards, driver's licenses) routed via DigiD, eHerkenning, RDW and CBR integrations; environmental and building permits handled through partner Omgevingsdienst Groene Metropool (ODGM); social-support services via the Samen Doesburg hub and Financieel Trefpunt; waste management and long-horizon sustainability programs under 'Duurzaam Doesburg 2050' / 'Afvalloos Doesburg 2050' / 'Energieneutraal Doesburg 2050'; monument preservation through partnership with Monumentenvereniging 15 april 1945; and a government-backed home-improvement loan product, the Toekomstbestendig Wonen Lening, co-funded with Provincie Gelderland and administered via SVn and Energieloket Achterhoek.

Go-to-market is direct-to-citizen: services are delivered through the Stadskantoor, the doesburg.nl website, online appointment booking, telephone, and WhatsApp, with no commercial sales motion. Community engagement is structured around five wijkraden (neighbourhood councils), the largest of which (Wijkraad Beinum) represents approximately half of Doesburg's residents. The municipality markets itself partly on its Hanseatic-city heritage via a separate bezoek-doesburg.nl visitor portal. Revenue scale is not publicly disclosed, and no AI/ML capabilities, patents, or proprietary technology products are evidenced in the source material.

Name

Gemeente Doesburg

Legal name

Gemeente Doesburg

Website

https://doesburg.nl

Company type

Private

Operating status

Operating

Short description

Gemeente Doesburg is a Dutch municipal government in Gelderland that provides administrative, social, environmental, and heritage services to roughly 11,000 residents and local businesses from its Stadskantoor in Doesburg.

Ownership category

akta.pro rank

Product category

Municipal Administration and Public Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Services-Management Services (8741)

akta.pro primary industry

Parks, Recreation & Cultural Services (BPAIACAI)

akta.pro secondary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal administration services
• Civil registry documents
• Public permits and licensing
• Waste and sustainability programs
• Heritage monument preservation

Headquarters

HQ city

Doesburg

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Government Funding: Gemeente Doesburg is a public municipal government funded primarily through municipal taxes, government allocations, and service fees (leges) charged for administrative documents such as passports, identity cards, and driver's licenses.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Gemeente Doesburg is a Dutch municipal government that delivers local public administration and citizen services to residents, businesses, and visitors of Doesburg. Its core offerings include civil registry and identity document services (passports, ID cards, driver's licenses), environmental and building permits (operated via ODGM), waste management and sustainability programs (Afvalloos Doesburg 2050), monument preservation and archaeology, social support services (Samen Doesburg, Financieel Trefpunt), and community governance through five neighborhood councils (wijkraden). Services are delivered through the Stadskantoor city office by appointment, an online portal (Mijn Doesburg), telephone, and WhatsApp.

Product overview

Gemeente Doesburg operates a municipal services platform offering multiple citizen-facing digital services and in-person services at the city office. The core offering consists of appointment booking systems (Mijn Doesburg, online appointment portal), document services (passports, IDs, driver's licenses), social services (Samen Doesburg, Financieel Trefpunt), environmental services (waste management, sustainability programs), and heritage preservation (monuments, archaeology). Key digital integrations include DigiD for citizen identity, eHerkenning for business identity, WhatsApp for customer contact, and PhotoMe for passport photos. The municipality also offers specialized loan programs (Toekomstbestendig Wonen Lening) for housing improvements and sustainability initiatives under the 'Duurzaam Doesburg 2050' program.

Differentiator

Problem solved

Functional benefit

Brands

• Stadskantoor Doesburg: The municipal office building where citizens can access government services by appointment.
• Samen Doesburg
• Financieel Trefpunt

Products and services

• Mijn Doesburg Citizen Portal
• Passport, ID and Driver's License Service
• Waste, Environment and Sustainability Service
• Financieel Trefpunt Doesburg
• Online Appointment Booking
• Omgevingsvergunningen-loket (Environmental Permits Desk)
• Monuments and Archaeology Service
• Monument Verduurzamen (Monument Sustainability Program)
• Toekomstbestendig Wonen Lening (Future-Proof Living Loan)
• Duurzaamheid Services (Sustainability Initiatives)
• Wijkraden (Neighborhood Councils)
• eHerkenning Business Login Service
• Open Doesburg (Wet open overheid - Woo)
• Samen Doesburg Social Services Hub
• Melding Doen (Fixi App)
• Geluidbeleid (Noise Policy Service)
• Werk, Inkomen en Schulden Service

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Omgevingsdienst Groene Metropool (ODGM)coreImplementation/ SI/ Consulting PartnerODGM handles (building) tasks for Gemeente Doesburg including answering questions about permit applications and permit-free construction, processing permit requests, supervising permits, and monitoring for illegal construction. ODGM maintains a physical desk at the Stadskantoor every other Monday.
• Samen DoesburgcoreOthersSamen Doesburg is a citizen service hub providing information, advice, and access to housing, care, welfare, work and income services. Open during opening hours at Leigraafseweg 8.
• Monumentenvereniging 15 april 1945coreStrategic or Co-development PartnerActive association for monument owners in Doesburg that advocates for preservation and restoration of cultural heritage. Works with the municipality on a helpline for monument owners regarding sustainability, colour usage, and maintenance guidance. Tel: (0313) 41 07 68.
• BuurtpleinminorStrategic or Co-development PartnerBuurtplein provides Social Councillors (Sociaal Raadslieden) who assist residents at the weekly Financieel Trefpunt (Financial Meeting Point) on Monday afternoons.
• De VoorzieningenwijzerminorOthersOnline platform consolidating national and municipal benefit schemes. Residents can check which benefits they qualify for by answering a set of questions.
• Stimuleringsfonds Volkshuisvesting Nederland (SVn)minorOthersSVn administers the Toekomstbestendig Wonen Lening (Future-Proof Living Loan) for residents of Doesburg, offering low-interest loans for home improvements, sustainability, and life-cycle adaptations.
• Energieloket AchterhoekminorOthersRegional energy advisory point for processing applications of the Toekomstbestendig Wonen Lening and providing energy advice to residents of Doesburg.
• Provincie GelderlandcoreOthersProvince of Gelderland co-funds the Toekomstbestendig Wonen Lening (Future-Proof Living Loan) together with Gemeente Doesburg to help make homes more sustainable and life-cycle suitable.
• Wijkraden (Neighbourhood Councils)coreOthersFive active wijkraden: Wijkraad Beinum (largest, ~half of residents), Wijkraad Binnenstad, Wijkraad Noordelijk Molenveld, Wijkraad de Ooi, and Buurtschap Noord-Oost. These councils advocate for neighbourhood interests and organise community activities.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Gemeente Apeldoorn: Larger Gelderland municipality operating the same full municipal mandate but at materially greater scale. Useful benchmark for service digitalization maturity and program breadth.
• Gemeente Nijmegen: Major Gelderland municipality with strong sustainability (e.g., 'Nijmegen Green Capital') and historic-heritage programs analogous to Doesburg's 2050 and Hanzestad initiatives, but at much larger scale.
• Gemeente Arnhem: Provincial capital of Gelderland providing the full municipal service portfolio at large scale. Comparable mandate; useful as a reference for sustainability and digital-service programs Doesburg may emulate.

Direct peers

• Gemeente Winterswijk: Achterhoek-region municipality of comparable size and rural-historic character. Comparable citizen-services mandate, including social support, sustainability programs, and heritage preservation.
• Gemeente Bronckhorst: Adjacent rural Gelderland municipality with significant monument/heritage portfolio and a similarly small-town service profile. Comparable mandate, scale, and reliance on provincial cooperation.
• Gemeente Doetinchem: Larger Achterhoek-region municipality serving residents and businesses with the same Dutch municipal mandate (leges, Wmo, omgevingsvergunningen). Closely comparable operating model and regional context.
• Gemeente Zutphen: Neighboring Gelderland municipality of comparable historic-Hanseatic character. Comparable in mandate (civil registry, permits, social services, monument preservation) and size class, making it the closest operational peer.

Regional players

• Gemeente Hardenberg: Overijssel municipality adjacent to the Achterhoek with comparable small-to-mid size municipal mandate, useful as a cross-province comparator for citizen-services delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/gem_doesburg
• Facebookfacebook.com/gemdoesburg
• Instagraminstagram.com/gemeentedoesburg
• LinkedInlinkedin.com/company/gemeente-doesburg

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Doesburg