What Buurtplein does

Buurtplein BV is a Doetinchem, Netherlands-based nonprofit social welfare organization operating as the contracted municipal service provider for the Gemeente Doetinchem since 2015. The organization delivers an integrated suite of community-based social services — including neighborhood coaching (buurtcoach), youth and family work (jeugd- en gezinswerker), social counseling (sociaal raadslieden), caregiver support (mantelzorgcentrale), neighborhood mediation (buurtbemiddeling), and a Formulierencafé — across six neighborhood centers (wijkcentra) in Doetinchem, Gaanderen, and Wehl, supplemented by walk-in facilities, home visits, and a Spotify-distributed podcast. End beneficiaries (Doetinchem residents) access all services free of charge.

The technology backbone is modest and compliance-oriented rather than product-led: a NEN7510-certified digital dossier system (WIZ portaal) for resident records, Zorgmail for secure healthcare-grade email, SIManalytics for non-personal web analytics, Leaflet/OpenStreetMap for location display, and ReadSpeaker for accessibility. There is no consumer-facing app, no public API, and no disclosed AI/ML capability. Service delivery is human-staff intensive, with 145 employees and 75 volunteers.

Commercially, Buurtplein does not earn revenue from end users; core funding flows through municipal contracts under the Jeugdwet (Youth Act) and Wmo (Social Support Act) frameworks, supplemented by inter-municipal Buurtbemiddeling contracts covering Berkelland, Bronckhorst, and Oost Gelre. Pricing for residents is effectively freemium, with some Wmo maatwerkvoorzieningen carrying a regulated personal contribution (eigen bijdrage). The customer (funder) base is structurally concentrated on a single municipal counterparty, while the served population spans families, youth, caregivers (mantelzorgers), adults needing social support, and residents with financial or administrative challenges.

Name

Buurtplein

Legal name

Buurtplein BV

Website

https://buurtplein.nl

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

Buurtplein BV is a Doetinchem, Netherlands nonprofit that delivers free, integrated social welfare services — neighborhood coaching, youth and family work, social counseling, and caregiver support — across six neighborhood centers for residents of the Gemeente Doetinchem, funded by municipal Jeugdwet and Wmo contracts.

Ownership category

akta.pro rank

Product category

Social Welfare & Community Services

NAICS

Individual and Family Services (6241), Social Assistance (624), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Financial Assistance & Benefits Navigation Services (BPAGAEAK)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Wraparound Student Support & Case Management Services (At-Risk K–12) (EDAJAEAJ)

Keywords

• Community social work
• Neighborhood coaching
• Youth family support
• Social welfare services
• Caregiver support

Headquarters

HQ city

Doetinchem

HQ country

Netherlands

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Municipal Government Contracts: Buurtplein operates as a contracted service provider for the municipality of Doetinchem, providing access to maatwerkvoorzieningen (customized provisions) for Jeugd (Youth) and Wmo (Social Support Act). Services are funded through municipal budgets and government social welfare programs.
2. Government-Funded Social Services: Core services including buurtcoach support, youth and family work, social advisory services, and community center operations are funded through municipal contracts with the Gemeente Doetinchem. No direct payment from residents for core services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Buurtplein provides free, appointment-free community social welfare services to residents of the municipality of Doetinchem through six neighborhood centers (wijkcentra). Its core offering is a coordinated suite of in-person and home-visit services including neighborhood coaching (Buurtcoach), youth and family work (Jeugd- en Gezinswerker), social counseling (Sociaal Raadslieden), caregiver support (Mantelzorgcentrale), forms assistance (Formulierencafé), neighborhood mediation, and PGB and Wmo/Jeugdwet application support.

Product overview

Buurtplein BV is a social welfare organization serving the municipality of Doetinchem through a network of six neighborhood centers. Its service model is not a single software product but a coordinated suite of community support services. The core access point is Buurtplein Inloop, a free walk-in service staffed by Buurtcoaches (neighborhood coaches), Jeugd- en Gezinswerkers (youth and family workers), Sociaal Raadslieden (social advisors), and Formulierencafé volunteers. These are complemented by specialized programs including Mantelzorgcentrale (caregiver support), Buurtbemiddeling (neighborhood mediation), Budgetcheck (financial review), PGB support, Meedoenarrangement (participation scheme), the Buurtplein Podcast (audio content), the Buurtplein Academie (staff training platform), Kids & Maatschappij, Mediawijs Opvoeden, Pak je Toekomst! (youth training), Mantelzorgcafé, and Passies en Talenten (youth program). The organization also operates a reporting point for housing pollution and hoarding. Wijkcentra serve as physical hubs across Doetinchem, Gaanderen, and Wehl where residents access all services.

Differentiator

Problem solved

Functional benefit

Products and services

• Buurtplein Inloop (Walk-in Service) Free, no-appointment walk-in service where residents of Doetinchem can get help with questions about care, finances, family, neighborhood, caregiving, or government forms. Staffed by a neighborhood coach, social advisor, forms volunteer, and caregiver support employee.
• Buurtcoach (Neighborhood Coach) Neighborhood coaches help residents aged 18+ with problems in their neighborhood or life. Services include listening, regaining grip on one's situation, accompanying residents to appointments, and assisting with money worries, daily activities, family relations, learning/work, housing, and health.
• Jeugd- en Gezinswerker (Youth and Family Worker) Professionals supporting families with questions about parenting and growing up. They assist with child behavior, school problems, relationships, finances, housing, and community participation, with embedded presence in neighborhood centers, schools, and some GP practices.
• Mantelzorgcentrale (Caregiver Support Center) Free information, advice, and listening ear for caregivers providing long-term care to family members, friends, or neighbors. Helps connect caregivers with support resources and organizes caregiver appreciation activities.
• Sociaal Raadslieden (Social Advisors) Independent advisors who help residents navigate rules and procedures related to work, taxes, social benefits, consumer affairs, and divorce. Services include drafting letters, mediating with authorities, and referrals to specialists.
• Formulierencafé (Forms Café) Free walk-in assistance for residents who struggle with filling out forms or making digital applications. Volunteers help with administrative tasks and can also assist with home administration and budgeting.
• Wijkcentra (Neighborhood Centers) Six neighborhood centers in Doetinchem, Gaanderen, and Wehl offering meeting places, activities, and access to Buurtplein staff. Locations include De Daele, De Zonneboom, De Pol, Het Raadhuis, Het Noorderlicht, Tirol, and Steunpunt Dichtershof.
• Budgetcheck (Budget Review) Free budget review service for Doetinchem residents who have experienced a reduction in income due to life changes such as divorce, moving, death, job loss, or children turning 18. Conducted in 1-2 home or center visits with a neighborhood coach.
• Persoons Gebonden Budget (PGB) Support Assistance in applying for and managing a personal care budget that allows residents to arrange and pay for their own care. Support covers the 8-step application process including budget plan development and SVB coordination.
• Buurtbemiddeling (Neighborhood Mediation) Free mediation service for neighbor disputes such as noise complaints or parking conflicts. Volunteer mediators listen to both sides and facilitate a joint conversation to find mutually agreeable solutions.
• Meedoenarrangement (Participation Scheme) A municipal scheme for low-income residents of Doetinchem to participate in society through courses, cultural activities, and sports. Includes a Buurtplein strippenkaart (coupon card) for use at designated activities at De Zonneboom.
• Passies en Talenten (Passions and Talents) A safe, calm space for youth aged 12-25 who cannot participate in regular youth center offerings due to stress, loneliness, or difficult home situations. Youth can pursue their interests — drawing, music, gaming — while receiving supportive guidance.
• Meldpunt Woningvervuiling & Hoarding (Housing Pollution Reporting) A reporting point for residents concerned about severely polluted or hoarding-affected homes in Doetinchem. Buurtplein coordinates appropriate help using screening tools, multidisciplinary planning, and follow-up to restore safe living conditions.
• Buurtplein Podcast A podcast series featuring conversations with experts and experienced people on topics including health and care, finances, parenting, neighborhoods, and caregiving. Available on Spotify and other podcast platforms.
• Kids & Maatschappij A weekly activity program for primary school students and their parents in Doetinchem, providing creative, fun, and educational activities to improve language development and parental participation. Held every Tuesday and Wednesday at Het Noorderlicht.
• Mediawijs Opvoeden (Media-Wise Parenting) Parent meetings providing practical tips on screen time, social media management, and keeping conversations open with children about online content. Targeted at parents of children aged 9-12.
• Pak je Toekomst! (Youth Group Training) A group training program for youth aged 18-27 on the path to independence, covering money, school/work, social support, and well-being using the Movisie 'Big 5' approach. Combines content sessions with practical skills like cooking and networking.
• Mantelzorgcafé (Caregiver Café) A monthly social gathering for caregivers to meet others in similar situations, share experiences, and access support from Mantelzorgcentrale staff. Held on the first Friday of each month at Tesoro Eten & Drinken.
• KIGO (Children's Discussion Group for Divorced Parents) A discussion group for children aged 7-12 dealing with parental divorce, offering a safe space to process and share experiences regardless of how long ago the separation occurred.

Quantifiable outcome

• 8.2 average resident satisfaction score, with 17 residents giving perfect 10
• +3 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Partnerships

14 partnerships are on record, tiered core, major and minor.

• Gemeente DoetinchemcoreStrategic or Co-development PartnerPrimary municipal partner for social welfare services. Buurtplein provides access to maatwerkvoorzieningen Jeugd and Wmo for the municipality. The partnership involves contract-based service delivery funded by municipal budgets.
• Scholen (Schools in Doetinchem)coreStrategic or Co-development PartnerYouth and family workers are present at all primary schools as contact persons for parents and schools. Some schools also host activities and programs like 'De Grote Overstap' for school transition support.
• Huisartsen (General Practitioners)coreStrategic or Co-development PartnerCollaboration with general practitioners for integrated care. Youth and family workers are present at some GP practices as POH-jeugd (practice support staff for youth).
• Woningcorporaties (Housing Corporations)majorStrategic or Co-development PartnerPartnership with housing corporations for neighborhood welfare and housing-related support services. Referenced in context of Buurtbemiddeling and Meldpunt woningvervuiling & hoarding.
• Sport-IDminorStrategic or Co-development PartnerSports organization partnership for community activities and initiatives in Doetinchem.
• LaborijnminorStrategic or Co-development PartnerRegional employment services partnership for job market integration and work-related support services.
• AmphionminorStrategic or Co-development PartnerCultural center partnership including joint initiatives like 'Kunstnaobers' for community art activities.
• Veilig Thuis (Safe Home)coreStrategic or Co-development PartnerPartnership with Veilig Thuis for reporting and addressing domestic violence and child abuse. Municipality Doetinchem works together with Veilig Thuis to address domestic violence.
• Zorgbelang InclusiefmajorStrategic or Co-development PartnerProvides free independent client support for residents of Doetinchem. Offers support with conversations with municipality, Buurtplein, or care providers, and assistance with objections and appeals.
• AKJ (Vertrouwenspersoon Jeugdzorg)majorStrategic or Co-development PartnerIndependent confidential advisor for youth care, focusing on parents, youth, and their relationship with care providers and youth protection services.
• IrisZorgminorStrategic or Co-development PartnerHealthcare organization partnership within the Jeugd Interventie Team (JIT) for youth intervention services.
• Bureau HaltminorStrategic or Co-development PartnerYouth intervention partner within Jeugd Interventie Team (JIT) for addressing youth offending behavior.
• Politie Noord en Oost-GelderlandminorStrategic or Co-development PartnerPolice partnership within Jeugd Interventie Team (JIT) for youth safety and intervention.
• Stichting PresentminorStrategic or Co-development PartnerVolunteer organization that provides practical help to people in need, such as home cleaning and organization assistance.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Socius: Dutch organization providing support, advice and capacity-building to municipalities and social welfare providers in the social domain (sociaal domein). Directly comparable to Buurtplein's role as a contracted municipal social services executor.
• Incluzio: One of the largest Dutch social welfare service providers, delivering Wmo, Jeugdwet and community support programs across many municipalities. Directly comparable to Buurtplein in service mix (buurtcoach-style support, youth and family work, neighborhood presence), but operating at national scale.
• Wmo Radar: Dutch social services organization specializing in Wmo information, advice and client support, including independent case management and benefits navigation. Closely comparable to Buurtplein's social counseling and Wmo maatwerkvoorzieningen access services.
• MEE Nederland: National network of Dutch organizations providing independent client support, benefits navigation and case management for people with disabilities and chronic conditions. Directly overlaps with Buurtplein's sociaal raadslieden, formulierencafe and budgetcheck services.
• RIBW (regional supported housing organizations): Network of Dutch regional organizations providing beschermd wonen (protected living) and supported housing — directly comparable to the 'protected living' element in Buurtplein's service description, though typically focused exclusively on housing rather than integrated welfare.

Broad incumbents

• Cordaan: Large Amsterdam-based social services provider delivering Wmo support, neighborhood social work, elderly care and youth services. Comparable service portfolio to Buurtplein but concentrated in the Amsterdam region.
• Leger des Heils (Salvation Army Netherlands): Large established Dutch social services provider offering supported housing (beschermd wonen), youth care, debt assistance and neighborhood support. Comparable to Buurtplein across multiple service lines including protected living and financial/benefits navigation, but at significantly larger scale and national footprint.
• Stichting Philadelphia Zorg: Major Dutch care and support organization providing Wmo and Jeugdwet services including neighborhood-based support, caregiver assistance and youth coaching. Overlaps with Buurtplein's mantelzorg, youth and family, and Wmo offerings.

Regional players

• Kwadraad: Dutch social work organization providing youth and family support, Wmo services and neighborhood-based social welfare in South Holland. Closely matches Buurtplein's Jeugd- en Gezinswerker and sociaal raadslieden offerings but in a different region.
• Stichting De Tussenvoorziening: Utrecht-based Dutch social welfare organization offering shelter, supported housing and neighborhood reactivation programs. Comparable to Buurtplein's community-based welfare approach but serving a different region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@buurtplein4190
• Facebookfacebook.com/Buurtplein
• LinkedInlinkedin.com/company/buurtpleinbv
• Instagraminstagram.com/buurtpleindoetinchem
• Xx.com/BuurtpleinBV

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Buurtplein