IT Solutions

What IT Solutions does

IT Solutions is a French regional IT services provider and operating brand of ALTONEO DEVELOPPEMENT, a SARL with €8.2M in capital headquartered in Angers. Founded in 2012 by Eric Aubry, who continues to serve as gérant (managing director), the company delivers managed IT outsourcing (DSI externalisée), business software, IT infrastructure administration, cybersecurity, and telecommunications services to SMBs, mid-market, and enterprise customers across the Grand Ouest (Pays de la Loire, Bretagne, Sarthe, Mayenne) and Bourgogne-Franche-Comté regions, supported by six physical offices. Customer segments are segmented vertically across professional services, hospitality, healthcare, retail, and Loi 1901 associations, with the SMB/TPE segment identified as primary.

The company's core proprietary asset is Gest Do It, a 100% French-hosted online management and invoicing software holding double NF203 and NF525 certification (delivered by AFNOR), with Factur-X format support and direct ChorusPro integration for French regulatory electronic invoicing compliance. The broader technology stack includes certified Advance 3CX VoIP telephony (three certification levels) with CRM, Microsoft Teams, and Outlook interoperability, Microsoft Azure cloud integration, Office 365 deployment, and cybersecurity services covering audits, vulnerability analysis, and RGPD compliance. All non-proprietary capabilities are delivered through partnerships with Microsoft, 3CX, AFNOR, and ChorusPro.

Revenue is generated through five streams: managed IT services (recurring), software licensing and subscriptions (including Gest Do It at up to €50 HT/month premium tier), professional services (consulting, audits, training, RGPD compliance), hardware sales, and telecommunications services (fibre optic and VoIP). The go-to-market is sales-led with direct field sales and inside sales teams, offering personalized accompaniment with a single point of contact guiding clients from needs assessment through complete installation. No public revenue, funding, or M&A activity is disclosed.

Name

IT Solutions

Legal name

ALTONEO DEVELOPPEMENT

Website

https://it-solutions.cloud

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

IT Solutions, founded in 2012 and operating as the IT services division of ALTONEO DEVELOPPEMENT in France, provides managed IT, proprietary Gest Do It invoicing software, cybersecurity, telecom, and cloud services to SMBs and enterprises across the Grand Ouest and Bourgogne-Franche-Comté regions.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Communications Services, Nec (4899), Services-Help Supply Services (7363), Services-Management Consulting Services (8742)

akta.pro industry

PRIMARYBPAEAJAN

ITSM Managed Services (Run/Operate/Optimize)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Service Management (ITSM) & Service Desk

SECONDARYBPAEAMAF

Service Desk & ITSM Outsourcing

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Outsourcing & Offshoring Services

SECONDARYBPAAACAA

IT Service Desk & End-User Support (L1/L2)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Technical Support & Helpdesk (IT/Device/Product Support)

SECONDARYBPAEAAAA

Strategy & IT Advisory

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Consulting & Systems Integration

SECONDARYBPAEAOAF

IT Asset Lifecycle Services (Procure-to-Retire)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Asset Management & Software Licensing Services

SECONDARYBPAEAJAB

ITIL/ITSM Process Consulting & Implementation

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Service Management (ITSM) & Service Desk

Keywords

• Managed IT services
• IT infrastructure outsourcing
• VoIP telephony solutions
• Electronic invoicing software
• Cybersecurity audit services

Headquarters

HQ city

Changé

HQ country

France

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services (DSI Externalisée): Complete outsourced IT department services including infrastructure management, system administration, network monitoring, and ongoing technical support with dedicated account management.
2. Software Licensing and Subscriptions: Sale and subscription of business software including Gest Do It management software, cash register software, and Office 365 collaborative tools.
3. Professional Services: Consulting, audits, training, cybersecurity assessments, GDPR compliance services, and electronic invoicing implementation support.
4. Hardware Sales: Sale of computer equipment, networking hardware, and peripherals for enterprise deployments.
5. Telecommunications Services: Fibre optic installation, VoIP telephony solutions, and copper network migration services for enterprises.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

IT Solutions provides outsourced IT department services (DSI externalisée) covering infrastructure management, cybersecurity, telecommunications, and business software for SMBs across western France. The portfolio combines proprietary NF203/NF525-certified accounting and invoicing software (Gest Do It), Advance 3CX VoIP telephony deployment, Microsoft Azure cloud integration, fiber optic installation, and IT training under a single-point-of-contact model. The company serves TPE/PME and mid-market clients in the Grand Ouest and Bourgogne-Franche-Comté regions through direct sales.

Product overview

IT Solutions is an IT services company founded in 2012 by Eric Aubry, offering a comprehensive portfolio of technology solutions for businesses. Their offering consists of software solutions (business management software, online cash registers NF525 certified, accounting digitization, Office 365 tools, and their proprietary Gest Do It invoicing platform NF203/NF525 certified), systems administration (Azure cloud integration, IT equipment procurement, enterprise WiFi installation), cybersecurity (security audits, vulnerability analysis), IT support (outsourced DSI, troubleshooting, training), and telecommunications (3CX IP telephony, fiber optic deployment). The software products, particularly Gest Do It, form their core proprietary offering for accounting and invoicing, while services like cloud, security, and telecom are delivered through partnerships with major platforms including Azure, 3CX, and Microsoft. The company serves businesses across western France with offices in Angers, Le Mans, Laval, Cesson-Sévigné, Château-Gontier-sur-Mayenne, and Bourgogne-Franche-Comté regions.

Differentiator

Problem solved

Functional benefit

Products and services

• Gest Do It Online accounting and invoicing management tool for independents and SMEs featuring sales management, purchase automation, bank reconciliation, financial forecasting, and electronic invoicing compliance (NF203/NF525). Priced up to €50 HT/month for premium features including forecasting reports and treasury planning.
• Logiciels de gestion d'entreprise Business management software solutions covering enterprise resource planning, accounting, and operational management for small to medium businesses.
• Logiciels de caisse en ligne NF525-certified online cash register software for compliance with French fiscal regulations, designed for retailers and businesses handling point-of-sale transactions. Required for VAT-subject businesses as of February 16, 2025.
• Logiciel de digitalisation comptable Accounting digitization software enabling businesses to streamline financial processes, invoice management, and compliance with electronic invoicing requirements.
• Outils collaboratifs Office 365 Microsoft Office 365 collaborative tools including productivity applications for communication, document management, and team collaboration, with implementation, configuration, and ongoing support.
• Intégration de services Cloud Azure Azure cloud services integration for deploying reliable and scalable IT infrastructure solutions, including cloud migration and management services.
• Équipement et matériel informatique Computer hardware and equipment procurement services for businesses, providing robust and performant devices for team deployment.
• Installation de réseaux Wifi d'entreprise Enterprise WiFi network installation services for business connectivity, including network design, deployment, and optimization.
• Audit de cybersécurité Cybersecurity audit services to identify vulnerabilities, assess risks, and provide recommendations for protecting business IT infrastructure from cyber threats.
• Analyse de vulnérabilité Vulnerability analysis services to test the robustness of information systems, generate hacking risk summaries, and raise employee awareness about cybersecurity threats.
• Protection des données et conformité RGPD Data protection and GDPR compliance services including employee awareness training, security implementation, and compliance audits to ensure adherence to CNIL regulations.
• Externalisation informatique (DSI externalisée) IT outsourcing services providing external IT department management for efficient, secure, and scalable information systems operations, including strategy development and implementation.
• Assistance et dépannage informatique IT support and troubleshooting services offering real-time assistance, qualified technicians, and rapid intervention to minimize downtime and optimize costs.
• Formation informatique pour entreprise Customized IT training services covering computer park management, digital tool handling, data protection, and team digital management for improved productivity.
• Téléphonie IP IP telephony solutions using 3CX technology enabling internet-based voice communication, video conferencing up to 100 participants, unified messaging, mobile integration (iOS/Android), CRM integration, and cost reduction up to 80%.
• Fibre optique haut débit en entreprise High-speed fiber optic internet installation and deployment services for businesses, including needs evaluation, infrastructure preparation, equipment connection, and continuous testing and monitoring.
• Facturation électronique Electronic invoicing services to help businesses comply with mandatory e-invoicing requirements, including e-reporting, platform registration, and transaction data transmission to tax authorities via ChorusPro.

Quantifiable outcome

• Up to 80% savings on telephone bills with VoIP migration
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and major.

• ALTONEO DEVELOPPEMENTcoreOthers · 1 January 2012Parent company owning and operating the IT Solutions brand. ALTONEO DEVELOPPEMENT is a SARL with capital of 8,218,015 euros, headquartered at 144 rue des Ponts de Cé, 49000 Angers, registered under RCS Angers 501 830 475 00031. IT Solutions operates as the IT services division of the group.
• Microsoft / Office 365majorTechnology or IntegrationAuthorized provider of Microsoft Office 365 collaborative tools and Azure cloud integration services. Offers Office 365 implementation, configuration, and support as part of IT accompaniment services.
• 3CXmajorTechnology or IntegrationCertified at three levels (Advance 3CX) for VoIP telephony solutions. Provides complete IP telephony with mobile access, video conferencing, and CRM integration capabilities to enterprise clients.
• AFNORmajorTechnology or IntegrationProvides NF525 certification for cash register software compliance with French fiscal regulations. Gest Do It software holds double NF203 and NF525 certification for electronic invoicing compliance.
• ChorusPromajorTechnology or IntegrationFrench government electronic invoicing platform integration. Gest Do It enables direct flux transmission to ChorusPro for compliant electronic invoice submission.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Axians (VINCI Energies): VINCI Energies' ICT brand delivering regional IT services, cloud, cybersecurity, and enterprise networks across multiple French territories. Directly comparable multi-region IT services and telecom delivery model.
• SCC France: One of Europe's largest independent IT infrastructure and services providers with a strong French footprint. Directly comparable as a multi-region MSP offering managed services, cloud, security, and workplace solutions to enterprise and SMB customers.
• Cheops Technology: French managed services provider offering IT outsourcing, cloud, security, and infrastructure services to mid-market and enterprise clients. Closely comparable in service mix and SMB/mid-market orientation.
• Econocom: French-headquartered digital services company delivering managed IT, infrastructure, and workplace solutions to mid-market and enterprise clients across Europe. Comparable business model and target customer segments.

Emerging players

• Pennylane: French SaaS platform for accounting, invoicing, and financial management targeting SMEs and accountants. Direct overlap with the Gest Do It invoicing/electronic invoicing value proposition, with a more modern product and venture-backed scale.
• Indy: French automated accounting and invoicing platform for freelancers and small businesses. Competes directly with Gest Do It in the digital accounting and electronic invoicing category for TPE/PME.

Broad incumbents

• Capgemini: Global IT services leader with substantial French operations in managed services, cloud, and cybersecurity. Overlaps on IT outsourcing and systems integration but operates at vastly different scale and customer tiers.
• Devoteam: Large European IT consulting and services firm with strong cloud and cybersecurity practices. Overlaps with IT Solutions on cloud integration, managed services, and security audits, but operates at greater scale and broader geographic scope.
• Sopra Steria: Major French IT services and systems integration group. Comparable in systems integration, managed services, and IT consulting but serves larger enterprise and public-sector clients with much broader geographic reach.

Regional players

• Bouygues Telecom Entreprises: Telecom operator serving French enterprises with fibre, VoIP, and bundled IT/cloud services. Comparable on the telecom (fibre + IP telephony) line of business but operates nationally with carrier-scale infrastructure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/itsolutions53

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IT Solutions