Gemeente Enschede

What Gemeente Enschede does

Gemeente Enschede is the municipal government authority for the city of Enschede in the Twente region of the Netherlands, founded in 1325 and celebrating its 700th anniversary in 2025. The municipality provides statutory public services to approximately 155,000 residents and businesses, including civil affairs (iBurgerzaken), permits and licensing, social support through Wijkwijzer neighborhood points, taxation (property tax, waste levy, sewerage levy, dog tax), waste management, spatial planning, public safety, and infrastructure maintenance across approximately 1,700 streets in five city districts (Noord, Zuid, Oost, West, Centrum).

The municipality operates a multi-channel digital service ecosystem anchored on enschede.nl, with specialized portals for citizen transactions (Mijn Enschede), parking permits (parkeervergunning.enschede.nl), incident reporting (Signalen Meldingen), civil affairs, and appointment scheduling. The technology stack integrates Dutch national identity systems (DigiD, eHerkenning), the open-source Open Inwoner Platform, GIS mapping (ArcGIS), council information systems (iBabs), accessibility tools (ReadSpeaker), and analytics (Siteimprove, GovMetric). The Stadskantoor at Hengelosestraat 51 serves as the main service center, co-locating national agencies (Belastingdienst, UWV, IND, SVB, DUO) for integrated one-stop service delivery.

The revenue model is tax-based public funding with no commercial revenue generation. Services are provided as public goods, supplemented by nominal fees for documents and permits and capped subsidies for climate adaptation measures under the GroenBlauw Enschede program (e.g., up to EUR 3,000 for green roofs). The municipality has no parent company, no subsidiaries, and is governed by a municipal council, mayor, and aldermen. Forward operational focus centers on the GroenBlauw climate adaptation program, including circular water hubs, schoolyard greening, and extensive subsidy frameworks supporting biodiversity, rainwater management, and urban greening initiatives.

Name

Gemeente Enschede

Legal name

Gemeente Enschede

Website

https://enschede.nl

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Gemeente Enschede is the Dutch municipal government authority serving approximately 155,000 residents of Enschede, providing statutory public services including civil affairs, permits, taxation, social support, and infrastructure maintenance via physical service centers and a multi-portal digital ecosystem.

Ownership category

akta.pro rank

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Environmental Quality Programs (9241), Regulation and Administration of Transportation Programs (92612)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE), Local Transportation, Parking & Mobility Administration (BPAIACAM)

Keywords

• Municipal government services
• Local public administration
• Civil registry services
• Parking permit services
• Waste management services

Headquarters

HQ city

Enschede

HQ country

Netherlands

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Pricing tiers

Distribution channels7 records

Marketing channels14 records

Core offering

Gemeente Enschede is a Dutch municipal government that delivers statutory public services to residents and businesses within the city of Enschede. Core offerings include civil affairs administration (identity documents, passports, driving licenses, civil registry), permits and licensing, municipal taxation, social support and welfare services via Wijkwijzer, public space management (street maintenance, waste management, parking), spatial planning and environmental management, and climate adaptation programs under the GroenBlauw initiative.

Product overview

Gemeente Enschede operates a digital service ecosystem consisting of citizen-facing portals and service tools. The primary platform enschede.nl serves as the main municipal website with integrated access to specialized service portals including Mijn Enschede (citizen portal), Parkeervergunning Enschede (parking permits), Signalen Meldingen (citizen reporting), iBurgerzaken (civil affairs), and the Afsprakenmodule (appointment scheduling). Supporting services include the Raadsinformatiesysteem iBabs for council information, Werkplein Twente for employment services, and the Informatiepunt Digitale Overheid (IDO) for in-person digital assistance. Communication channels include the newsletter system and contact form. These services integrate with government identity systems DigiD and eHerkenning for authentication.

Differentiator

Problem solved

Functional benefit

Brands

• GroenBlauw Enschede: A green-blue climate adaptation initiative by Gemeente Enschede focused on urban greening, water management, and biodiversity.
• Mijn Enschede

Products and services

• Mijn Enschede Personal citizen portal providing Enschede residents with online access to municipal services including benefit information, contact forms, service requests, and general municipal transactions. Authenticated via DigiD.
• Parkeervergunning Enschede Online portal for applying for and managing parking permits in the 9 paid parking zones in Enschede, available to residents and workers in qualifying zones.
• Signalen Meldingen Citizen incident reporting system for submitting reports about unsafe situations in public spaces, broken street lighting, loose pavement tiles, oak processionary caterpillars, nuisance, or lost and found items in Enschede.
• iBurgerzaken Civil affairs portal for administrative tasks such as requesting civil registry extracts, marriage certificates, and certificates of conduct (VOG) for residents of Enschede.
• Afsprakenmodule Appointment scheduling system for making appointments at the municipal Stadskantoor service office in Enschede for in-person municipal services.
• Raadsinformatiesysteem iBabs Council information system providing public access to Enschede municipal council meetings, documents, and political decision-making processes.
• Werkplein Twente Employment services portal co-located in the Enschede Stadskantoor, providing job seeking assistance and work-related services to residents without appointment.
• Informatiepunt Digitale Overheid (IDO) Digital government information point located in all Bibliotheek Enschede library branches, providing free in-person assistance with digital government services including DigiD applications, rent benefits, care applications, job searching, and address changes.
• Nieuwsbrieven (Newsletter Subscription Service) Newsletter management system offering multiple customizable newsletters including weekly municipal news (every Friday), asylum reception, work and income, and the quarterly GroenBlauw sustainability newsletter for Enschede residents.
• GroenBlauw Climate Adaptation Subsidies Municipal subsidy programs for residents to fund climate adaptation measures including rainwater storage (50% reimbursement, max €250/€1,000), greener gardens (€7.50/m², max €1,500), facade gardens (€15/m², max €100), green roofs (€20-30/m², max €3,000), and rainwater disconnection (€10/m², max €2,000).
• Identity Document Services Issuance of passports, identity cards (ID-kaart), and driving licenses to Enschede residents. Driving license renewal is handled online; first-time driving license and passport/ID applications require in-person appointments at the Stadskantoor.

Quantifiable outcome

• 1 million+ liters of drinking water saved annually through circular water infrastructure
• +3 more outcomes

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature8 records

Partnerships

23 partnerships are on record, tiered core and minor.

• Waterschap VechtstromencoreStrategic or Co-development PartnerRegional water board collaborating on water management, drought prevention, and climate adaptation. Jointly warns about drinking water shortages and advocates for water conservation with Gemeente Enschede.
• VitenscoreStrategic or Co-development PartnerDrinking water company partnering on water conservation initiatives. Jointly warns about drinking water availability concerns with Waterschap Vechtstromen and Gemeente Enschede.
• De WoonplaatsminorStrategic or Co-development PartnerHousing corporation providing information about subsidies and support for climate adaptation measures for renters in their properties.
• DomijnminorStrategic or Co-development PartnerHousing corporation providing information about garden maintenance support and climate adaptation for tenants.
• Ons HuisminorStrategic or Co-development PartnerHousing corporation providing repair and maintenance information related to climate adaptation for renters.
• Landschap OverijsselcoreStrategic or Co-development PartnerNature conservation organization partnering on tree planting, rural area management, and biodiversity initiatives. Collaborated on Enschede700 green celebrations including planting 7 trees.
• MeerBomenNucoreStrategic or Co-development PartnerNational tree planting initiative collaborating on seedling collection and free tree/shrub distribution events, such as the 2,000 tree give-away at De Viermarken.
• Natuurwerkgroep EnHOeminorStrategic or Co-development PartnerLocal nature working group participating in seedling collection for tree distribution events.
• IVN NatuureducatiecoreStrategic or Co-development PartnerNature education organization providing expertise on schoolyard greening projects, subsidy applications, and environmental education. Partnered on school food forest initiative.
• Jantje BetoncoreStrategic or Co-development PartnerChildren's play foundation partnering on schoolyard greening initiatives to create more play space for children.
• Groene Loper EnschedecoreStrategic or Co-development PartnerGreen corridor initiative collaborating on neighborhood greening, flower seed distribution, and community garden events. Major partner in GroenBlauw market and plant distribution.
• De ViermarkencoreStrategic or Co-development PartnerCommunity facility in Ledeboerpark serving as hub for tree distribution, food forest education, and community greening activities. Partnered on Enschede700 celebrations.
• Bijenvereniging EnschedecoreStrategic or Co-development PartnerBeekeeping association providing expertise on pollinator-friendly plants, bee routes, and hosting events at their Koetshuis during community markets.
• Paddenwerkgroep BoekelominorStrategic or Co-development PartnerVolunteer toad migration group helping amphibians safely cross roads during spring migration. Counted 2,797 toads helped across in 2025 and advocates for fauna passages.
• Paddenwerkgroep Enschede-NoordminorStrategic or Co-development PartnerNorthern district volunteer group contributing to toad migration safety efforts. One of the most active counting groups with 1,703 toads recorded as roadkill.
• Twee R Recycling GroepminorStrategic or Co-development PartnerRecycling company in Hengelo that processes collected paving tiles into clean gravel substitutes for reuse, supporting circular economy goals.
• Universiteit TwenteminorStrategic or Co-development PartnerRegional university offering tours of the Waterlab during Twentse Waterweken, educating on water management and sustainability.
• Belastingdienst en ToeslagencoreStrategic or Co-development PartnerTax Authority providing integrated services at the Stadskantoor for citizens needing tax and benefits assistance.
• UWV (Uitvoeringsinstituut Werknemersverzekeringen)coreStrategic or Co-development PartnerEmployee insurance authority providing services at Stadskantoor for employment and work-related support.
• IND (Immigratie- en Naturalisatiedienst)coreStrategic or Co-development PartnerImmigration and Naturalization Service providing integrated services at Stadskantoor.
• SVB (Sociale Verzekeringsbank)coreStrategic or Co-development PartnerSocial Insurance Bank providing own office hours at Stadskantoor for questions about pensions, AOW, child benefits, and survivor benefits.
• DUO (Dienst Uitvoering Onderwijs)coreStrategic or Co-development PartnerEducation Implementation Service providing own office hours at Stadskantoor for questions about student finance.
• Bibliotheek EnschedecoreStrategic or Co-development PartnerPublic library hosting Digital Government Information Points (IDO) at all locations for free assistance with digital government services.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key highlights6 records

Customer concentration

• Xx.com/gem_enschede
• YouTubeyoutube.com/@Enschedegemeente
• Facebookfacebook.com/gemeenteenschede
• LinkedInlinkedin.com/company/gemeente-enschede
• Instagraminstagram.com/gemeente_enschede

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Enschede