What Gemeente Uithoorn does

Gemeente Uithoorn is the local municipal government (gemeente) responsible for administering public services to residents and businesses of Uithoorn and De Kwakel in the province of North Holland, Netherlands. Its mandated functions include civil affairs (registration, identification documents), public space management, social support and welfare (including dedicated programs for victims of the Toeslagenaffaire benefits scandal and for incoming refugees/Ukrainian nationals), permitting and licensing, and local regulatory execution as delegated by central government. The municipality publishes information via its public website (uithoorn.nl), a personal digital portal (MijnUithoorn) for residents to submit requests and view records, and an online appointment system for counter services, with accessibility supported through ReadSpeaker text-to-speech integration. Communication channels include active social media and direct municipal notification for events such as weather warnings (e.g., Code Geel).

Operational funding comes from the standard Dutch municipal revenue mix: the Algemene Uitkering (general allocation from central government), locally levied taxes (OZB on property), fees for permits and services, and earmarked subsidies for specific programs. The municipality does not generate commercial revenue, has no disclosed parent company, and operates as a public-law entity rather than a competitive business. Recent strategic activity has centered on the Gasvrij Uithoorn energy-transition program, expanded digital service channels, and targeted social-support programming.

Technically, the operating stack is conventional: a public-facing CMS website, a personal citizen portal, an appointment-booking module, and accessibility add-ons. No AI, automation beyond standard form processing, or proprietary technology platform is disclosed. The organization's scale is constrained to its jurisdictional population of approximately 30,000 residents, making it a small Dutch municipality by national standards.

Name

Gemeente Uithoorn

Legal name

Gemeente Uithoorn

Website

https://uithoorn.nl

Company type

Private

Operating status

Operating

Short description

Gemeente Uithoorn is the Dutch municipal government administering local public services — civil affairs, permits, social support, and public-space management — to residents and businesses of Uithoorn and De Kwakel in North Holland, funded through central-government allocations, local taxes, and service fees.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Social Assistance (624), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

Keywords

• Municipal government services
• Local public administration
• Civil registry services
• Municipal permits and licensing
• Waste collection services

Headquarters

HQ city

Uithoorn

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels4 records

Marketing channels8 records

Core offering

Gemeente Uithoorn provides local government services to the residents of Uithoorn and De Kwakel in the North Holland province of the Netherlands. Its core offerings include civil registry services (births, deaths, marriages), identity document issuance (passports, national IDs, driver's licenses), address change registration, municipal permits and notifications, waste collection, social support and welfare benefits, elections administration, and local governance transparency. Services are delivered through a digital municipal portal, a personal citizen account (MijnUithoorn), online appointment booking, and in-person service at the town hall.

Product overview

Gemeente Uithoorn operates a unified municipal service portal serving as the primary digital interface between the local government and its citizens. The platform provides integrated access to administrative services through a core website portal with multiple embedded service modules including document services (passports, IDs, driver's licenses), waste management, housing and relocation services, permit applications, election information, and social support programs. Key digital touchpoints include the MijnUithoorn personal portal for citizen accounts, the MijnAfspraakmaken appointment booking system, and specialized portals for sustainability initiatives (Gasvrij Uithoorn, Uithoorn doet duurzaam) and financial assistance (Laat geen geld liggen). The ecosystem also includes the Bestuurlijke Informatie portal for municipal council transparency.

Differentiator

Problem solved

Functional benefit

Products and services

• Waste Management (Afval) Municipal waste collection scheduling, waste separation guidance, and waste-related services for residents of Uithoorn and De Kwakel.
• Passport, ID and Driver's License Services Identity document services including passport, national ID card, and driver's license applications and renewals for residents.
• Relocation Registration (Verhuizen) Relocation notification services allowing citizens to submit address change notifications with the local government.
• Permits, Notifications and Exemptions Application and management portal for municipal permits, notifications, and exemptions including event organizing permits.
• Elections Administration (Verkiezingen) Election information and voting services provided by the municipality to residents.
• Care, Support and Social Assistance (Hulp, zorg en ondersteuning) Social care services, healthcare support, and community assistance programs for residents in need.
• Work, Income and Welfare Benefits Employment services, welfare benefits information, and job assistance programs for residents.
• Benefits Scandal Victim Assistance Dedicated support services for victims of the national Dutch childcare benefits scandal (Toeslagenaffaire).
• Report, Complaint or Objection Submission Online portal for submitting municipal reports, complaints, and formal objections to the municipality.
• MijnUithoorn Personal Citizen Portal Personal online account portal for citizens to access municipal services digitally and view personalized municipal information.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Gemeente Rotterdam: Large Dutch municipality delivering the same comprehensive suite of citizen services — civil registry, permits, welfare, waste, sustainability — through its rotterdam.nl portal at greater breadth and capacity.
• Gemeente Almere: Large Dutch municipality providing the same full suite of municipal services via almere.nl with comparable multi-channel digital engagement — establishes broader-incumbent peer for service catalog and digital delivery.
• Gemeente Amsterdam: Largest Dutch municipality; offers the same municipal services via amsterdam.nl with significantly greater scale, digital sophistication, and breadth — establishes the upper benchmark for what a Dutch eGovernment portal can be.
• Gemeente Utrecht: Major Dutch municipality with an established multi-channel digital service platform covering identity documents, permits, social support, and sustainability — broader incumbent operating in the same Dutch municipal-government category.
• Gemeente Eindhoven: Major Dutch municipality operating a modern eGovernment platform with active social channels and broad citizen services — broader incumbent for benchmarking digital maturity and citizen engagement.

Regional players

• Gemeente Purmerend: Mid-sized North Holland municipality with the same Dutch municipal mandate (civil registry, permits, social support, waste) — useful regional peer for benchmarking digital service delivery in a comparable suburban context.
• Gemeente De Ronde Venen: Adjacent North Holland municipality serving a comparable suburban/rural mix of villages; comparable in scale and service catalog but in a neighbouring geographic footprint — provides a regional comparison point.

Direct peers

• Gemeente Amstelveen: Neighbouring Dutch municipality in North Holland (Amstelveen) delivering the same set of municipal services — civil registry, permits, social support, waste, identity documents — to a comparable suburban population. Most comparable on geography, mandate, and service catalog.
• Gemeente Haarlemmermeer: Large North Holland municipality (Hoofddorp area) operating an analogous eGovernment service portal with personal account login, appointment booking, and broad social-support offerings — directly comparable municipal service model.
• Gemeente Aalsmeer: Small neighbouring municipality in North Holland with a similar citizen-facing digital portal and comparable local-government service scope (permits, civil affairs, social support, waste) — closely matched by size and mandate.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/gem_uithoorn
• YouTubeyoutube.com/user/gemuithoorn
• Facebookfacebook.com/gemeenteuithoorn/?ref=hl
• Instagraminstagram.com/accounts/login/?next=/gemeenteuithoorn
• LinkedInlinkedin.com/company/gemeente-uithoorn

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Uithoorn