A2iD

What A2iD does

A2iD is a French digital services company (SAS) headquartered in Bouillargues, Gard, that delivers a 360° portfolio of IT, telephony, printing, signage, document management, web, and physical-security solutions to small and mid-sized businesses across four southern French departments — Gard (30), Hérault (34), Bouches-du-Rhône (13), and Vaucluse (84). The company was founded in 2014 and operates with approximately 11 named team members organized around co-founders Jessy Bonot and Jerome d'Hervé, including field sales engineers, commercial assistants, technicians, and accounting staff. Service lines span multifunction printers and large-format plotters, VoIP and mobile telephony (including multi-operator SIM and fixed-mobile convergence), digital signage (displays, totems, kiosks, and ADS software), interactive Captive screens (65"-98"), custom website creation, IT infrastructure (servers, backup, cybersecurity, maintenance), and alarm and video surveillance.

The most technically proprietary asset is the in-house GED (Electronic Document Management) platform — a web-based system built on MariaDB, Python, and Symfony, with OCR-based full-text search, workflow automation, document classification, and a recommendation engine. The GED integrates with Chorus Pro (French government e-invoicing), electronic safe, and advanced electronic signature, and is distributed through a 15-partner reseller channel that has placed it with 1,500+ end-client organizations. Other technology touchpoints include remote-support tools, GDPR-compliant hosting, and eco-responsible refurbished hardware provisioning.

A2iD monetizes through a blend of one-time hardware sales, recurring managed services and subscriptions (hosted telephony, maintenance contracts, mobile plans, internet connectivity, surveillance monitoring), project-based professional services (websites), and GED software licensing through both direct sales and the 15-distributor network. The go-to-market is sales-led and field-driven — direct outside sales engineers plus inside sales/commercial assistants — with no digital self-service or marketplace channel. Pricing transparency is partial (remote support packages at €65/hour or €195/half-day) and customer validation comes from 100+ Google reviews at an "Excellent" rating and named SMB testimonials across varied industries.

Name

A2iD

Legal name

A2iD

Website

https://a2id-solution.fr

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

A2iD is a French digital services SAS headquartered in Bouillargues, Gard, that delivers 360° IT, telephony, printing, signage, document management, web, and physical-security solutions to SMBs across four southern French departments.

Ownership category

akta.pro rank

Product category

Managed IT and Digital Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Intelligent Document Processing (IDP) & OCR Automation (HDAEAHAC)

Keywords

• Managed IT services
• Business telephony
• Document management software
• Digital signage solutions
• Office printing equipment

Headquarters

HQ city

Bouillargues

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hardware Sales: Sale of printing equipment (multifunction printers, scanners, large-format plotters), computers, laptops, servers, smartphones, interactive screens, digital signage, and alarm/video surveillance systems. Includes sale of accessories and consumables.
2. Managed Services & Subscriptions: Ongoing services including hosted telephony (VoIP, softphone), internet connectivity (FTTO, FTTH, SDSL, satellite, ADSL/VDSL), mobile telephony subscriptions, remote monitoring and maintenance contracts, and GED maintenance contracts. These generate recurring revenue on monthly or annual billing cycles.
3. Professional Services — Website Creation: Custom website development including domain registration, photography, graphic design, site construction, SEO, and CMS setup. One-time project-based fees for both showcase (vitrine) and e-commerce sites.
4. Maintenance & Support Contracts: Comprehensive maintenance contracts covering remote and on-site support, automatic consumable delivery, spare parts, loan equipment, and re-parameterization for printing and IT equipment. Billing cadence not publicly disclosed.
5. Software Licensing — GED: GED software licensing with minimum 2 simultaneous users. Maintenance contract provides access to updates, new versions, and incident resolution. Pricing not publicly disclosed.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

A2iD is a 360° digital services provider for businesses across southern France, delivering integrated IT infrastructure, business telephony, printing equipment, digital signage, interactive screens, custom websites, electronic document management (GED), and physical security (alarm and video surveillance) solutions. Offerings span one-time hardware and project sales as well as recurring managed services, maintenance contracts, hosted telephony subscriptions, and software licensing. The proprietary GED platform, developed in France with MariaDB, Python and Symfony, is sold directly and through a network of 15 distributors to over 1,500 client organizations.

Product overview

A2iD is a French digital services company (SAS) offering a comprehensive 360° portfolio of IT and digital solutions for businesses in southern France. The offering is structured as interconnected product categories rather than a unified platform: Matériel d'impression (printing equipment with scanners and plotters), Téléphonie d'entreprise (VoIP telephony, softphone, mobile plans, internet connections including FTTO/FTTH/SDSL), Affichage dynamique (digital signage, totems, kiosks with ADS software), Création de site internet (website creation including e-commerce), Écrans interactifs Captive (interactive displays 65"-98" with Android, camera, wireless), Services Informatiques (hardware, servers, backup, security, maintenance), GED - Gestion Électronique des Documents (French-developed document management with OCR search and workflow automation), and Alarme & Vidéosurveillance (alarm systems, video surveillance, remote monitoring). Products are sold both individually and as managed services with maintenance contracts.

Differentiator

Problem solved

Functional benefit

Products and services

• Matériel d'impression (Printing Equipment)

Quantifiable outcome

• 600+ clients served in managed fleet
• +7 more outcomes

Named customers8 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability8 records

Feature5 records

Partnerships

One partnership is on record.

• [Unnamed Telesurveillance Partner]minorOthersA2iD partners with an unnamed third-party company for remote monitoring (télésurveillance) services, providing 24/7 surveillance of customer premises with immediate reaction in case of incidents and on-site intervention capability. The partner name is redacted/not disclosed in the source.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Brother France: Printer and multifunction-equipment vendor active in the French SMB market; competes on the hardware side of A2iD's portfolio and offers its own MPS-style service programs that overlap with A2iD's printing maintenance contracts.
• Econocom: European IT equipment and managed-services provider with strong French presence; offers hardware distribution, financing, and managed services targeting the same mid-market and SMB segment as A2iD.
• Ricoh France: Major MFP and document-solutions vendor in France; competes directly with A2iD for printing-equipment contracts and document-management (GED) deals, and bundles managed services around the same SMB customer base.
• Koesio: French office-technology and digital-services provider (rebranded from Konica Minolta Business Solutions France) offering printing, IT services, document management, and managed services to businesses — a closely aligned multi-product peer in the same French SMB market.

Broad incumbents

• SFR Business: French business telecom operator providing fixed, mobile, and connectivity services; competes with A2iD's telephony and internet-connectivity portfolio as part of a broader enterprise/SMB portfolio.
• Bouygues Telecom Entreprises: Major French business telecom provider offering fixed, mobile, and cloud services to SMBs — a direct competitor to A2iD's hosted-telephony, mobile, and FTTO/FTTH internet offerings within A2iD's four-department footprint.
• Orange Business Services: Large French incumbent telecom and IT-services operator serving enterprise and SMB customers across the same four southern departments; competes most directly with A2iD's telephony, internet, and managed-IT offerings as part of a broader portfolio.

Emerging players

• DocuWare: Cloud-based document-management (GED) software vendor with significant French SMB presence; competes directly with A2iD's proprietary GED product on workflow automation, OCR search, and electronic-signature features.
• OVHcloud: Major French cloud and hosting provider; competes with A2iD's hosted-telephony, web-hosting, and GED-hosting offerings among price-sensitive French SMB customers.
• LDLC Pro: French SMB-focused IT-equipment e-tailer offering transparent pricing on computers, servers, and peripherals; competes with A2iD's hardware-sales arm through a self-service e-commerce model versus A2iD's quote-based approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/A2ID30
• LinkedInlinkedin.com/company/a2id-30
• Instagraminstagram.com/a2id.30/?hl=fr
• Pinterestpinterest.fr/communicationa2id/_created

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about A2iD