What Cg Communications Ltd. does

CG Communications Limited (CGNET) is a Kathmandu-headquartered Internet Service Provider incorporated in 2021 as a subsidiary of CG Corp Global (Chaudhary Group), one of Nepal's largest diversified conglomerates. The company delivers fiber-to-the-home (FTTH) broadband, premium IPTV, and enterprise connectivity services to residential customers, SMEs, large corporates, and the hospitality sector across more than 20 cities and 350+ communities spanning six of Nepal's seven provinces. Its core residential portfolio centers on Wi-Fi 6 plans at 200/300/400/600 Mbps, deployed on Huawei OptiXstar HG8145X6 ONTs with dual-band routers, optional IPTV bundling, and contract terms of 3, 6, or 12 months; SME plans range from 30 Mbps to 300 Mbps and enterprise offerings include Dedicated Internet, Layer 2/Layer 3 VPN Intranet, Dark Core private backbone, FTTH Semi Corporate, and managed Wi-Fi with SLA-backed delivery.

The company's revenue model is predominantly recurring subscription-based, supplemented by router rental/deposits, one-time installation fees, and commission-bearing partner/agent acquisitions. Pricing is tiered (Rs. 884/month for 150 Mbps postpaid up to Rs. 115,019/year for SME 300 Mbps), with prepaid Wi-Fi 6 plans priced Rs. 13,500–19,800 annually. Distribution is multi-modal: 17+ physical branches, a self-serve web portal and mobile app for existing subscribers, an authorized agent network managed through the CG Net Sathi app, dedicated enterprise sales, and digital payments via eSewa, FonePay, Namaste Pay, CGPAY, and Prabhu Bank. Marketing combines content, social media, referral programs (Refer More Get More, Sathi Sanga 60 Din), corporate discount partnerships, and seasonal festive campaigns.

Operationally, CGNET supports 5,000+ active customers in Pokhara alone, claims 99% customer satisfaction and a less-than-6-hour fix SLA for premium plans, with average installation turnaround of 24–48 hours. The company has no disclosed external institutional funding or IPO activity, relying on conglomerate balance-sheet backing, and its strategic posture is consistent with an early-growth regional ISP scaling coverage, product depth, and channel reach within Nepal's competitive broadband market.

Name

Cg Communications Ltd.

Legal name

CG Communications Limited

Website

https://cgnet.com.np

Company type

Private

Founded year

2021

Operating status

Operating

Short description

CG Communications Limited (CGNET) is a Kathmandu-based, Chaudhary Group–backed ISP providing fiber broadband, IPTV, and enterprise connectivity to residential, SME, corporate, and hospitality customers across more than 20 cities in Nepal.

Ownership category

akta.pro rank

Product category

Internet Service Provider / Fiber Broadband and Connectivity

NAICS

Wired Telecommunications Carriers (517111)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Residential Broadband CPE (DSL/Cable/Fiber Gateways) (HDAFAIAA), Municipal & Community Broadband Networks (HDAIACAE)

Keywords

• Fiber internet services
• Residential broadband
• Enterprise connectivity
• IPTV services
• Wi-Fi 6 solutions

Headquarters

HQ city

Kathmandu

HQ country

Nepal

HQ region

Asia

Offices19 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Internet Subscription Services: Recurring subscription revenue from residential and business internet plans. Plans are offered on monthly, 3-month, 6-month, and 12-month billing cycles. Revenue from Wi-Fi 6 plans ranging from 200 Mbps to 600 Mbps for residential customers, and various SME/enterprise packages.
2. Premium IPTV Services: Subscription revenue from IPTV services offering HD and 4K channels, on-demand content, catch-up TV. Available as standalone or bundled with internet packages. Pricing varies by package tier.
3. Router Rental and Deposit: Revenue from router deposits (Rs. 500-1,500 refundable) and rental charges for equipment including dual-band routers, Wi-Fi 6 routers, and mesh routers. Premium installation charge of Rs. 3,000 is non-refundable on termination.
4. Installation and Setup Fees: One-time charges for new connection installation, drop wire installation, and service setup. Installation is free for 3 and 12-month plans; Rs. 1,000 drop wire charge for 1-month plans; free for longer terms.
5. Enterprise/Business Solutions: Dedicated internet, intranet, and managed Wi-Fi services for enterprise customers including scalable bandwidth options, SLA-backed delivery, and custom enterprise links.
6. Partner/Agent Commissions: Revenue shared with resellers, referrers, and franchise partners who bring new customer connections. Partners earn attractive commissions for expanding internet access in their areas.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels13 records

Core offering

CG Communications Ltd. (CGNET) operates a Fiber-to-the-Home (FTTH) network delivering high-speed fiber internet (200-600 Mbps) with Wi-Fi 6 (802.11ax) technology, bundled IPTV services, and enterprise connectivity solutions including dedicated internet, intranet VPN, Dark Core backbone, and FTTH Semi Corporate links. The company serves residential consumers, SMEs, hospitality businesses, and large enterprises across 20+ cities and 350+ communities in Nepal through 17+ branch offices and digital channels.

Product overview

CG Communications Limited (CGNET) is Nepal's leading Internet Service Provider offering a comprehensive portfolio of connectivity solutions. The core offering consists of residential Wi-Fi 6 fiber internet plans (ranging from 200 to 600 Mbps) bundled with optional IPTV services, alongside dedicated enterprise connectivity products including Dedicated Internet, Intranet VPN, Dark Core (private backbone), and FTTH Semi Corporate plans. CGNET also provides SME (Small and Medium Enterprise) plans with bandwidth options from 30 Mbps to 300 Mbps and Premium IPTV services tailored for hospitality and business. Supporting infrastructure includes the CGNET Customer Portal (web) and Mobile App for self-service account management, and the CG Net Sathi agent application for lead management. CGNET distributes its services through a network of 18+ branch offices across Nepal and offers multiple payment channels including eSewa, FonePay, CGPAY, Namaste Pay, and bank transfers. The company operates on fiber-to-the-home (FTTH) technology with Wi-Fi 6 (802.11ax) as its latest residential standard.

Differentiator

Problem solved

Functional benefit

Brands

• CG Net Sathi: A mobile application for authorized agents to track, manage, and update leads on the go.

Products and services

• Wi-Fi 6 Internet High-speed residential fiber internet plans with Wi-Fi 6 technology delivering 200-600 Mbps, including a next-gen Wi-Fi 6 router with OFDMA, MU-MIMO, and WPA3 security for streaming, gaming, and multi-device smart homes.
• Wi-Fi 6 Internet + TV Bundled residential internet and IPTV service combining Wi-Fi 6 fiber plans (200-600 Mbps) with CGNet IPTV HD channels for households seeking combined connectivity and entertainment.
• Postpaid Residential Plans

Quantifiable outcome

• Fastest Fix SLA: Issues resolved in less than 6 hours for premium plans (250 Mbps and above)
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Scale indicators8 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• DishHome: Nepal's largest DTH/IPTV and broadband provider offering bundled internet + TV to residential and hospitality customers. Highly comparable to CGNET's IPTV and Wi-Fi 6 bundled offerings, with stronger TV/content legacy but overlapping residential ISP footprint.
• WorldLink Communications: Nepal's largest private ISP, offering fiber broadband (FTTH), IPTV, and enterprise connectivity across all provinces. Directly comparable to CGNET in product portfolio (residential fiber, SME, enterprise) and target market (Nepal urban consumers and businesses), but with a larger subscriber base and broader geographic coverage.
• Vianet Communications: Major Nepal FTTH and cable broadband ISP serving residential and enterprise customers across Kathmandu Valley and other major cities. Closely comparable to CGNET in FTTH product offering, multi-segment targeting (residential/SME/enterprise), and Nepal market focus.
• Subisu Cablenet: Nepal-based cable TV and fiber broadband operator providing HFC/FTTx internet, IPTV, and enterprise services. Directly comparable product mix (internet + IPTV + enterprise), same Nepal market, similar mid-tier positioning versus larger WorldLink/Vianet.

Broad incumbents

• Ncell (Axiata): Major Nepal mobile operator (Axiata subsidiary) also offering fixed wireless and limited broadband services. A broader telecom incumbent overlapping CGNET in connectivity but primarily mobile-focused; competes for enterprise and SME customers in urban centers.
• Nepal Telecom (NTC): State-owned incumbent telecom operator providing fixed-line, broadband, mobile, and FTTH services across Nepal. A broad incumbent that competes with CGNET in residential and enterprise broadband but with significantly larger scale, government backing, and infrastructure ownership.

Emerging players

• Arrow Networks: Nepal-based ISP providing fiber and enterprise connectivity services to residential and corporate customers. Comparable to CGNET in product scope but smaller in scale; useful as a regional/emerging player benchmark for Nepal ISP unit economics.
• BroadLink Networks: Smaller Nepal-based fiber ISP offering FTTH broadband to residential and business customers in select urban markets. Direct comparable business model to CGNET but at smaller scale and more limited geographic footprint — illustrates the fragmented long-tail of Nepal ISP competition.

Others

• Bharti Airtel (India/South Asia broadband): South Asian telecom incumbent with broadband and IPTV operations in India and Sri Lanka. Thematically adjacent rather than directly competing in Nepal; useful as a regional comparable for broadband/IPTV bundling economics and South Asian telecom operating model.
• Huawei (OptiXstar / GPON): Global telecom equipment vendor supplying the GPON OLTs and Wi-Fi 6 ONTs (OptiXstar HG8145X6) that CGNET and most Nepal FTTH operators deploy. Not a competitor but the dominant upstream technology/vendor whose product decisions and roadmap directly shape CGNET's offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cg-communications-ltd-np

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cg Communications Ltd.