Five Star Redemption
Five Star Redemption is a US manufacturer of ticket-redemption arcade games, founded in 1996 in Northridge, California, that designs and produces hand-crafted spinner and wheel-based games sold factory direct to family entertainment centers and arcades.
- Company typePrivate
- Founded1996
- HeadquartersNorthridge, United States
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Five Star Redemption does
Five Star Redemption Corp is a privately held US manufacturer of ticket-redemption and auto-redemption arcade games, founded in 1996 by Bill Faith and headquartered at 8803 Shirley Avenue, Northridge, California. The company designs and manufactures its games domestically, producing a portfolio that includes the Haunted Adventure Collection (hand-sculpted fiberglass spinner games in 1-, 2-, and 3-player variants), the Monster Hunt series (Junior and Grand wheel games), the Octoscore series (Jr, Grand, Mini Mega, and a 12-foot centerpiece Mega variant), the Raptor Captor franchise (including Raptor Captor Jumbo/Grand), plus Jackpot Jungle, Pirates Revenge, Treasure Falls, and Raptor's Revenge. Gameplay is skill-based and mechanical — spinners, wheels, and stop-lever timing mechanics — with internal controllers providing diagnostic modes and statistical tracking of ticket payouts and spinner performance.
The business operates a factory-direct sales model with no publicly listed pricing: customers reach the company via phone ((818) 773-6057), contact forms, or email, and the company offers leasing and financing plans alongside outright hardware purchases. Revenue streams consist of (1) arcade game hardware sales, (2) replacement parts distributed through a dedicated parts desk ([email protected]), and (3) technical service and support for installed units. The primary customer base is US family entertainment centers and arcades, with anchor placements at national chains including Chuck E. Cheese's and Dave & Buster's; distribution is also supported through games distributor JennTech Unlimited. The company operates without disclosed channel partners, subsidiaries, or institutional investors, and there is no evidence of external funding, acquisitions, or public-market activity.
Five Star Redemption firmographics
Firmographics- Name
- Five Star Redemption
- Legal name
- Five Star Redemption Corp
- Website
- https://5starredemption.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Five Star Redemption is a US manufacturer of ticket-redemption arcade games, founded in 1996 in Northridge, California, that designs and produces hand-crafted spinner and wheel-based games sold factory direct to family entertainment centers and arcades.
- Ownership category
- akta.pro rank
Five Star Redemption industry classification
Industry- Product category
- Arcade Redemption Game Manufacturing
- NAICS
- Doll, Toy, and Game Manufacturing (339930)
- SIC
- Games, Toys & Children's Vehicles (No Dolls & Bicycles) (3944)
- akta.pro primary industry
- Amusement/Redemption Arcade Machines (Ticket & Prize) (MPAEAJAD)
- akta.pro secondary industries
- Skill-Based & Hybrid Gaming Machines (MPAEAJAE), Arcade & Retro Gaming Hardware (Mini Consoles, Arcade Sticks, Cabinets) (HDACANAK)
Keywords
Where Five Star Redemption is headquartered
LocationHeadquarters
- HQ city
- Northridge
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Five Star Redemption business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Arcade Game Sales: Sale of ticket redemption and auto-redemption arcade games directly to venues. Games include various themes and configurations with dimensions and weight specifications.
- Parts Sales: Replacement parts for all game machines to maintain operational status. Parts desk available during business hours with phone and email ordering options.
- Service & Support: Technical support and service assistance for existing game products, including manual downloads and customer service contacts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Direct purchase - Factory direct sales with no tiered pricing structure publicly disclosed |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Five Star Redemption product offering
Product offeringCore offering
Five Star Redemption designs, sculpts, molds, and manufactures ticket-redemption and auto-redemption arcade game cabinets in the United States, including spinner-based, wheel-based, and themed-attraction games such as the Haunted Adventure Collection, Monster Hunt series, Octoscore series, Raptor Captor line, Jackpot Jungle, Raptor's Revenge, Pirates Revenge, and Treasure Falls. The company also sells replacement parts and provides technical service and support to keep its machines operational in arcade and family entertainment center environments.
Product overview
Five Star Redemption is a manufacturer of ticket-redemption and auto-redemption arcade games. The company designs and manufactures all games in the U.S., offering a portfolio including the Haunted Adventure Collection (Haunted Mansion, Haunted Manor, Haunted Hotel), Monster Hunt series (Junior, Grand), Octoscore series (Jr, Grand, Mini Mega, Mega), Raptor Captor series, Jackpot Jungle, Raptor's Revenge, Pirates Revenge, and Treasure Falls. These are standalone arcade games requiring no software integration, primarily featuring mechanical skill-based gameplay with ticket payouts.
Differentiator
Problem solved
Functional benefit
Products and services
- Haunted Mansion (1-Player)
Quantifiable outcome
- Raptor Captor Jumbo voted #1 Game in the Country by JennTech Unlimited Games Distributor - recognized as the hottest and best revenue grossing redemption game on the market
Companies that use Five Star Redemption
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
Five Star Redemption technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Five Star Redemption partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights4 records
Five Star Redemption competitors and assessment
Company assessmentDirect peers
- Raw Thrills: US arcade game manufacturer producing both video and redemption-style coin-op titles. Comparable as a coin-op hardware vendor serving the same operator channels, though typically more video-oriented.
- Innovative Concepts in Entertainment (ICE): Manufacturer of coin-operated amusement and redemption games including prize-dispensing arcade equipment. Comparable product portfolio and direct overlap with Five Star Redemption's redemption wheel and skill-crane style cabinets.
- Elaut Group: European manufacturer of coin-operated amusement and prize-redemption equipment including cranes and skill games. Comparable offering centered on ticket-and-prize redemption machines sold to FEC operators.
- LAI Games: Manufacturer of coin-operated amusement, redemption, and video arcade games with global distribution. Comparable in product category (skill and ticket redemption games) and FEC customer base.
- Benchmark Games: US manufacturer of redemption, merchandiser, and amusement games for FECs and arcades. Direct competitor in the redemption wheel and skill-spinner category where Five Star Redemption competes.
- Coastal Amusements: Designer and manufacturer of amusement and redemption arcade games including wheel-based and skill-based formats. Closely comparable operator customer base and game mechanics.
- Bay Tek Games: US-based manufacturer of ticket-redemption and skill-based arcade games serving FECs and arcades. Directly comparable because both companies design and manufacture mechanical redemption games targeting the same operator customers.
- Adrenaline Amusements: Designer and manufacturer of ticket redemption games with broad FEC distribution. Comparable value proposition: skill-based redemption games targeted at US and international FEC operators.
Broad incumbents
- Stern Pinball: Established US coin-operated amusement manufacturer best known for pinball machines. Serves overlapping FEC and arcade operator customers with coin-op equipment and offers a broader and more recognized product portfolio.
Others
- Dave & Buster's (operator channel): Major FEC and amusement operator that is simultaneously a customer and competitor to coin-op manufacturers via its proprietary game development arm. Included as an adjacent reference point for the venue-side demand environment.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Five Star Redemption social profiles
Digital presenceFive Star Redemption financial estimates
Financial estimateRevenue estimate
Valuation estimate
Five Star Redemption leadership team
Management profileNumber of profiles
Profiles1 record
Five Star Redemption funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Five Star Redemption M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Five Star Redemption
What does Five Star Redemption do?
Five Star Redemption designs, sculpts, molds, and manufactures ticket-redemption and auto-redemption arcade game cabinets in the United States, including spinner-based, wheel-based, and themed-attraction games such as the Haunted Adventure Collection, Monster Hunt series, Octoscore series, Raptor Captor line, Jackpot Jungle, Raptor's Revenge, Pirates Revenge, and Treasure Falls. The company also sells replacement parts and provides technical service and support to keep its machines operational in arcade and family entertainment center environments.
Is Five Star Redemption a public or private company?
Five Star Redemption is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Five Star Redemption founded?
Five Star Redemption was founded in 1996. It employs 11 to 50 people.
Where is Five Star Redemption based?
Five Star Redemption is headquartered in Northridge, United States, in the North America region.
How does Five Star Redemption make money?
Three revenue lines are on record. Arcade Game Sales are the primary driver. The others are parts Sales and service & Support.
Who are Five Star Redemption's main competitors?
Direct peers on record are Raw Thrills, Innovative Concepts in Entertainment (ICE), Elaut Group, LAI Games, Benchmark Games, Coastal Amusements, Bay Tek Games and Adrenaline Amusements. Stern Pinball is listed as a broad incumbent. Dave & Buster's (operator channel) is listed as an others.
Does Five Star Redemption have an API?
No public API is recorded for Five Star Redemption.
What industry is Five Star Redemption in?
Five Star Redemption's product category is Arcade Redemption Game Manufacturing. Its primary akta.pro industry code is MPAEAJAD, Amusement/Redemption Arcade Machines (Ticket & Prize), with a secondary code of MPAEAJAE, Skill-Based & Hybrid Gaming Machines. Its NAICS code is 339930 and its SIC code is 3944.