CCO: Community Care Opportunities

What CCO: Community Care Opportunities does

CCO Services Inc., operating as Community Care Opportunities (CCO), is a private community-based organization founded in 2020 that delivers nutrition, rental assistance, cooking supplies, and care management services to eligible New York State Medicaid members across six Hudson Valley counties (Rockland, Orange, Westchester, Sullivan, Putnam, and Dutchess). Members are enrolled in any New York Medicaid plan, including managed care plans such as Fidelis and UnitedHealthCare, and must have at least one qualifying health or life circumstance (e.g., pregnancy, heart disease, diabetes, mental health needs, recent hospitalization, older adult living alone) that makes daily life harder; if one family member qualifies, the entire household is eligible for nutrition services. Services are fully covered at no cost to members under the New York State Medicaid 1115 Waiver, which runs through March 2027 and is jointly funded by the state and federal government.

CCO's technology footprint consists of a care coordination and benefits navigation platform integrated with New York State Social Care Networks, a public-facing website with a 2-minute online application form, a dedicated client portal at portal.ccoservices.org, phone intake (845-414-8080), and SMS-based member communications. The application flow triggers a same-day callback from a care navigator who confirms benefits, verifies eligibility, and initiates weekly home delivery of fresh food boxes, prepared meals (with Kosher, Halal, vegetarian, vegan, diabetic-friendly, heart-healthy, low-sodium, and renal-friendly options), kitchen equipment (refrigerators, microwaves, cookware), rental assistance coordination, and ongoing care management. Multilingual intake is available in English, Spanish, Creole, and Persian, and the organization operates under HIPAA-compliant data handling.

The business model is a managed-services reimbursement arrangement with New York State Social Care Networks, which are funded by the New York State Department of Health. CCO is not itself a Medicaid plan and does not alter existing member coverage; rather, it is a contracted downstream provider paid by the Social Care Networks to deliver social determinants of health (SDOH) services. The go-to-market is community-led, relying on direct website traffic, phone intake, SMS outreach, and community referrals rather than traditional advertising. End-member onboarding is free, with no co-pays or financial information required. No revenue figures, funding rounds, headcount, or institutional investors are disclosed.

Name

CCO: Community Care Opportunities

Legal name

CCO Services Inc.

Website

https://ccoservices.org

Company type

Private

Founded year

2020

Operating status

Operating

Short description

CCO Services Inc. is a New York community-based organization, founded in 2020, that delivers nutrition, rental assistance, cooking supplies, and care management to Medicaid members across six Hudson Valley counties under the state's 1115 Medicaid Waiver.

Ownership category

akta.pro rank

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Others

Revenue model

1. Medicaid Reimbursement - Social Care Network Contract: CCO Services is a community-based organization contracted with New York State Social Care Networks under the Medicaid 1115 Waiver. The New York State Department of Health funds Social Care Networks across the state, and those networks pay providers like CCO to deliver food, home essentials, and other support to eligible members. Services include nutrition services (food boxes and prepared meals), rental assistance, cooking supplies, and care management.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

CCO Services is a community-based organization that delivers nutrition services (fresh food and prepared meals), rental assistance, cooking supplies, and care management directly to eligible New York Medicaid members in the Hudson Valley region. All services are fully funded through the New York State Medicaid 1115 Waiver via Social Care Networks, with no cost to qualified members. The organization provides weekly home delivery and one-stop benefits navigation through multilingual application channels and dedicated care navigators.

Product overview

CCO Services is a community-based organization offering a unified suite of support services funded through the New York State Medicaid 1115 Waiver. The organization operates as a single integrated offering rather than a platform-with-modules architecture. The core portfolio consists of four primary services: Nutrition Services (delivering fresh food and prepared meals), Rental Assistance (helping with housing costs), Cooking Supplies (providing kitchen equipment), and Care Management (coordinating services). These services are delivered through a client portal and a multilingual application process. CCO serves eligible New York Medicaid members in the Hudson Valley region, with services fully covered under the Medicaid waiver program.

Differentiator

Problem solved

Functional benefit

Products and services

• Nutrition Services Weekly delivery of fresh food and prepared meals directly to eligible members' homes, with options tailored to dietary preferences, cultural needs, and health conditions including Kosher, halal, allergen-friendly, vegetarian, vegan, diabetic-friendly, heart-healthy, low sodium, and renal-friendly menus.
• Rental Assistance Financial assistance for eligible members who are having trouble paying rent, with the care team helping determine eligibility and guiding members through accessing available support to remain in their homes.
• Cooking Supplies Provision of essential kitchen equipment including refrigerators, microwaves, pots, pans, utensils, blenders, and other kitchen essentials to support healthy eating, safe food storage, and meal preparation at home for eligible members.
• Care Management Coordination and guidance service that helps members navigate available programs, coordinates services across nutrition, housing, and equipment, and maintains ongoing communication to ensure members receive appropriate care and support.

Quantifiable outcome

• Same-day callback after 2-minute application

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• New York State Social Care NetworkscoreStrategic or Co-development PartnerCCO Services is a community-based organization contracted with New York State Social Care Networks under the Medicaid 1115 Waiver. The New York State Department of Health funds Social Care Networks across the state, and those networks pay providers like CCO to deliver food, home essentials, and other social support to eligible members. CCO is not a Medicaid plan themselves and does not change existing coverage.
• Medicaid Managed Care Organizations (Fidelis, UnitedHealthCare)coreChannel Partner/ Reseller/ DistributorCCO accepts members enrolled in various New York Medicaid managed care plans including Fidelis and UnitedHealthCare. These partnerships allow CCO to serve members across different insurance plans under the 1115 Waiver program.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• WellSky: A large health and human services technology platform (including the acquired Healthify social-care network) serving hospitals, payers, and CBOs. Comparable as a social-care coordination and analytics infrastructure layer that increasingly competes for the same NY1115 Waiver workflows.

Emerging players

• Findhelp (formerly Aunt Bertha): A social-care referral network that connects individuals to community resources including food, rent assistance, and benefits navigation. Comparable to CCO's benefits-navigation and community-resource coordination function, but as a referral marketplace rather than a direct-service CBO.
• Unite Us: A social-care coordination platform that connects health systems, payers, and CBOs to deliver and track social services referrals. Comparable to CCO's care-navigation and Social Care Network coordination role, though operating as a software platform rather than a direct service provider.

Regional players

• Moveable Feast: A Maryland-based nonprofit providing home-delivered, medically tailored meals to individuals facing food insecurity and chronic illness. Comparable in mission and operating model to CCO's nutrition services line, but serves a different mid-Atlantic geography.
• God's Love We Deliver: A New York City-based nonprofit that cooks and home-delivers medically tailored meals to people living with HIV/AIDS, cancer, and other serious illnesses. Comparable to CCO in mission (medically tailored meals for vulnerable Medicaid-eligible populations) but focused on NYC rather than Hudson Valley.

Direct peers

• Mom's Meals: A national purveyor of refrigerated, home-delivered meals to Medicaid and Medicare Advantage members, including chronic-condition-tailored menus. Directly comparable to CCO's weekly prepared-meal and food-box delivery for Medicaid populations.
• GA Foods: A Florida-based prepared-meal and grocery-delivery provider serving Medicaid, Medicare, and government-funded nutrition programs. Comparable to CCO's nutrition services line, including dietary tailoring (diabetic-friendly, renal, etc.) and home delivery.
• Healthy Alliance: A New York State Social Care Network lead entity that contracts with community-based organizations to deliver social-care services to Medicaid members under the 1115 Waiver. Directly comparable as a NY Medicaid social-care network operator operating in the same regulatory framework as CCO.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CCO: Community Care Opportunities