Matelot IT

What Matelot IT does

Matelot IT is a France-based IT services company operating as a hybrid between an ESN (Entreprise de Services du Numérique) and an MSP (Managed Services Provider), founded in 2025 and headquartered in La Roche-sur-Foron with presence across the Haute-Savoie department (Annecy, Bonneville). The firm targets very small businesses (TPE), small and medium enterprises (PME), and local government entities (collectivités) in Haute-Savoie that lack in-house IT capacity, offering a single point of contact for their full IT environment. Its portfolio spans five core service categories: IT infrastructure management (infogérance), cybersecurity, networking, unified communications, and IT auditing, supplemented by an AI & automation service line.

The technology stack is entirely vendor-built and integrator-assembled rather than proprietary. Continuous monitoring and remote management run on NinjaOne (RMM); endpoint protection on SentinelOne (EDR); firewall and network security on Fortinet; email security on Hornetsecurity and Mailinblack; backup and disaster recovery on Veeam; video surveillance on Hikvision; IP telephony on 3CX with SIP trunking and DECT; and unified collaboration and AI features on Microsoft 365 (including Microsoft Copilot and AI agents). Hyper-converged infrastructure, Wi-Fi 7 enterprise networks, and Microsoft Azure hybrid cloud are referenced as deployment capabilities, with hardware sourced from Dell, HPE, and Ubiquiti.

The business model combines recurring managed-services contracts (infogérance) with project-based professional services (infrastructure deployments, migrations, audits, and Copilot/agent integration work). Pricing is fully quote-based with no public tiers, billing on annual contracts. Go-to-market is exclusively direct-sales, consultative and local, relying on content marketing via the company blog and case studies, organic LinkedIn, and an email newsletter — with no paid acquisition, channel partners, or resellers. Customer evidence includes five named logos across hospitality (Boly, Les Manoirs des Portes de Deauville), sports/retail (TEAM SPORT 2000), technology services (ADDUXI), and tourism (EVOLUTION 2 Chamonix). The company is privately held (SAS) with €2,500 in registered capital, three named co-founders covering commercial/client relations, networks, and systems, and no external investors or subsidiaries disclosed.

Name

Matelot IT

Legal name

Matelot IT

Website

https://matelot-it.com

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

1–10 employees

Short description

Matelot IT is a French managed IT services provider delivering infogérance, cybersecurity, networking, 3CX IP telephony, video surveillance, Microsoft 365, and Copilot/AI automation to small and medium enterprises and local government entities in the Haute-Savoie region.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industry

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)

Keywords

• Managed IT services
• IT infrastructure consulting
• Cybersecurity solutions
• IP telephony services
• Video surveillance systems

Headquarters

HQ city

La Roche-sur-foron

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Infogérance & Managed Services: Ongoing IT infrastructure management including supervision, monitoring, maintenance, security, and user support. This is a recurring managed services model where the company continuously manages the customer's IT environment proactively, functioning as an MSP.
2. IT Infrastructure Projects: Project-based services for infrastructure deployment, network design, video surveillance installation, and system migrations (e.g., Microsoft 365 migration). These are one-time implementation fees.
3. IT Audit Services: One-time IT audit engagements providing security audits, infrastructure assessment, compliance checks, and actionable recommendations. Explicitly described as without commitment.
4. AI & Automation Services: Integration, deployment, and training services for Microsoft Copilot and AI agents, including workflow automation setup and user adoption support.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Matelot IT is a local IT services provider operating as a hybrid ESN (Entreprise de Services du Numérique) and Managed Services Provider (MSP) for small and medium enterprises (PME), very small businesses (TPE), and local government entities (collectivités) in the Haute-Savoie region of France. Its core offerings span managed IT infrastructure (infogérance), IT audits, infrastructure design (servers, virtualization, cloud, backup), Microsoft 365 environments, AI/automation services built on Microsoft Copilot, enterprise networking and Wi-Fi (including Wi-Fi 7), 3CX IP telephony, and professional video surveillance. Services are delivered as recurring managed-services contracts and one-off implementation projects through a single dedicated point of contact.

Product overview

Matelot IT is an IT services company operating as a hybrid between an ESN (Entreprise de Services du Numérique) and MSP (Managed Services Provider), offering managed IT services for SMEs in the Haute-Savoie region of France. The company's portfolio centers on five core service categories: (1) IT Infrastructure Management covering servers, networks, and cloud with partners like Nutanix and Microsoft Azure; (2) Cybersecurity including EDR solutions (SentinelOne), firewalls (Fortinet), video surveillance (Hikvision), and access control; (3) Unified Communications featuring 3CX IP telephony and Microsoft 365 environments; (4) AI & Automation powered by Microsoft Copilot and intelligent agents; and (5) IT Auditing for security and compliance assessment. Additional services include video surveillance, RMM tools (NinjaOne), and backup/disaster recovery solutions. Client portals include the Télécom Portal and Commercial Portal (Odoo-based). The company positions itself as a single point of contact for SMEs seeking to outsource their complete IT operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Infogérance & Maintenance (Managed IT Services)

Quantifiable outcome

• Continuous uptime and business continuity via proactive monitoring, automated backups, and disaster recovery planning
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability7 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• 3CXcoreTechnology or Integration3CX is the IP telephony platform deployed by Matelot IT for its customers. Matelot IT designs, installs, configures, and manages 3CX hosted PBX solutions including desk phones, DECT infrastructure, and SIP trunking (SDA, portabilité des numéros).
• MicrosoftcoreTechnology or IntegrationMicrosoft is a key technology partner. Matelot IT provides Microsoft 365 deployment, migration, optimization, and security services, as well as Microsoft Copilot integration and AI/automation services. The company also uses Microsoft tools internally.
• SentinelOnecoreTechnology or IntegrationSentinelOne EDR (Endpoint Detection and Response) solution is deployed by Matelot IT on customer endpoints to provide behavioral monitoring, automatic threat blocking, and incident response capabilities.
• FortinetcoreTechnology or IntegrationFortinet provides firewall and network security solutions deployed by Matelot IT. Fortinet firewalls are used for network segmentation, traffic filtering, and intrusion protection within customer environments.
• HornetsecuritycoreTechnology or IntegrationHornetsecurity is an email security solution used by Matelot IT for advanced email protection, including scanning of incoming/outgoing emails, attachments, and URLs for malware and phishing threats.
• VeeamcoreTechnology or IntegrationVeeam backup and data protection solutions are used by Matelot IT for customer data backup, including cross-site backup strategies and disaster recovery implementation.
• NinjaOnecoreTechnology or IntegrationNinjaOne RMM (Remote Monitoring and Management) platform is used by Matelot IT to monitor, update, and remotely manage customer IT equipment as part of its managed services offering.
• HikvisioncoreTechnology or IntegrationHikvision is the video surveillance hardware partner used by Matelot IT for professional camera installation (IP cameras, NVR/DVR, access control) in customer environments.
• ATS StudiosminorStrategic or Co-development PartnerATS Studios is a partner for telephone welcome messaging and professional audio branding. The partnership enables Matelot IT to offer a complete telephony experience (infrastructure + professional audio messages) to its customers. ATS Studios creates custom telephone greetings aligned with the customer's brand identity.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• 2CSI: French IT services company providing managed infrastructure, networks, and cybersecurity to regional SMEs — comparable scope and customer size to Matelot IT.
• Helpline (Helpline Group): French managed services provider offering IT infrastructure management, user support, and cybersecurity to SMEs and mid-market — directly comparable business model and customer segment to Matelot IT, though at much larger national scale.
• Openmind: French IT services and managed services firm serving SMEs with infrastructure, support, and security offerings — closely comparable in target market and service mix to Matelot IT.
• Uptime Solutions: French MSP focused on IT support, helpdesk, and managed infrastructure for SMBs — directly comparable service portfolio and customer profile to Matelot IT.

Broad incumbents

• Devoteam: French-headquartered IT consulting and managed services firm with strong Microsoft and cloud practices — comparable in Microsoft 365 / Copilot positioning though focused on mid-market and enterprise.
• SCC France: Large European IT infrastructure and managed services provider with a significant French presence — overlaps in infrastructure, networking, and managed services but serves a broader enterprise portfolio.
• Capgemini: Global IT services leader headquartered in France with broad managed infrastructure, cloud, and cybersecurity capabilities — provides the upper-bound competitive context for any French MSP.
• Hardis Group: French IT services and consulting firm with managed infrastructure and cloud services practices — comparable in IT services delivery but operates at significantly larger scale with enterprise focus.
• Sopra Steria: Major French IT services and consulting group; while its core focus is enterprise, its infrastructure and managed services practices compete in adjacent SME tenders to Matelot IT.
• Econocom: Listed European IT services and managed services group active in France across infrastructure, workplace, and financing — broad incumbent whose SMB segment overlaps with Matelot IT.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/matelot-it

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Matelot IT