ilg (international logistics group ltd)

What ilg (international logistics group ltd) does

ILG (International Logistics Group Ltd) is a UK-headquartered third-party logistics (3PL) provider specialising in outsourced order fulfilment, delivery, and returns management for premium fashion, beauty, and wellbeing brands. Founded in 1990 and operating as a subsidiary of Japanese global logistics group Yusen Logistics, ILG runs 12 warehouses across the UK and the EU (including a dedicated EU facility in Wroclaw, Poland) and employs more than 500 people serving over 350 customers worldwide. Its customer base spans enterprise brands such as Charlotte Tilbury, MALIN+GOETZ, By Terry, and Bupa through to indie and scaleup e-commerce operators.

The company's core technology stack is built around eight distinct warehouse management system (WMS) platforms deployed across its facilities (including 3ex.net and Snapfulfil variants), a Shopify-native Fuse app that connects merchant storefronts to ILG's fulfilment network via Shopify's Admin API, Tableau BI for internal analytics, and a customer-facing 'My ILG' portal. Revenue is generated through bespoke activity-based pricing across four primary streams: fulfilment services, warehousing and storage, delivery and freight (via carrier partnerships with UPS, DHL, DPD, Royal Mail, Evri, FedEx, Skynet, and Deutsche Post), and value-added services such as personalisation, gift wrapping, and kitting. Contracts are typically multi-year, with pricing tailored to customer type, packaging needs, personalisation requirements, and international fulfilment scope.

ILG's go-to-market combines enterprise field sales, fulfilment consultant referrals, event-driven marketing through its 'The Beauty Vibe' content platform (developed with Vibe Partners since 2013), and a self-service channel via the Shopify App Store. The company holds ISO 14001:2015 environmental certification, Soil Association Organic accreditation, and consecutive UKWA and Beauty Matter industry awards (2022-2024). Its strategic positioning targets post-Brexit EU customs complexity and the removal of the €150 EU de minimis duty-free exemption, with the Wroclaw facility positioned as the EU stockholding solution for UK brands selling into the bloc.

Name

ilg (international logistics group ltd)

Legal name

International Logistics Group Limited

Website

https://international-logistics-group.com

Company type

Private

Founded year

1990

Operating status

Operating

Short description

ILG is a UK-based third-party logistics provider, founded in 1990 and owned by Yusen Logistics, specialising in e-commerce, retail, and wholesale fulfilment for premium fashion, beauty, and wellbeing brands. Operating 12 warehouses across the UK and EU (including Wroclaw, Poland), it serves 350+ customers worldwide with bespoke activity-based pricing and integrated WMS technology.

Ownership category

akta.pro rank

Product category

Third-Party Logistics Services

NAICS

Other Warehousing and Storage (493190), Warehousing and Storage (493), Couriers and Express Delivery Services (492110)

SIC

Trucking & Courier Services (No Air) (4210), Wholesale-Misc Durable Goods (5090)

akta.pro primary industry

E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)

akta.pro secondary industries

E-commerce & Fulfillment Warehousing (Dedicated/Shared) (TLAIACAJ), International Fulfillment, Forwarding & Consolidation Services (CRAFAJAE), Shipping Management, Labeling & Carrier Integration (Multi-Carrier) (TLAEACAE)

Keywords

• Third party logistics
• Order fulfilment
• Warehouse management
• Freight forwarding
• Returns management

Headquarters

HQ city

East Grinstead

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Fulfilment Services: Third-party logistics (3PL) fulfilment services including e-commerce fulfilment, retail fulfilment, omnichannel fulfilment, and returns management. Pricing is bespoke and activity-based, tailored to each client's customer types, brand attributes, and logistics requirements.
2. Warehousing and Storage: Storage space fees and goods handling charges across 12 warehouses in UK and EU. Fees account for scale and specifications of order fulfilment with complete transparency on costs.
3. Delivery and Freight Services: Global and national delivery services leveraging partnerships with major carriers (UPS, DHL, DPD, Royal Mail, Evri, FedEx, Skynet, Deutsche Post). Includes freight forwarding services.
4. Value Added Services: Additional services including product personalisation (engraving, embossing, embroidery), gift wrapping, kitting, and bespoke branded packaging. These are priced separately based on requirements.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

ILG provides outsourced third-party logistics services — e-commerce, retail, omnichannel, and wholesale fulfilment, returns management, and value-added services (personalisation, gift wrapping, kitting, branded packaging) — from a network of 12 warehouses in the UK and EU. The company also delivers domestic, international, and freight services through partnerships with major carriers and its parent Yusen Logistics, with a European fulfilment facility in Poland enabling UK brands to serve EU customers without post-Brexit customs friction.

Product overview

ILG (International Logistics Group Ltd) is an award-winning third-party logistics (3PL) provider and logistics company offering a portfolio of integrated fulfilment and delivery services for e-commerce brands, retailers, and wholesale businesses. The core offering is its Fulfilment Services platform, supported by specialised vertical modules for Fashion, Beauty, Wellbeing, and Organic goods, and channel-specific modules for E-Commerce, Omnichannel, and Retail Distribution. A key technology product is the Fuse App for Shopify, a native e-commerce integration that connects Shopify stores to ILG's WMS. Delivery Services span domestic, international, and freight options via partnerships with major carriers, augmented by ILG's own warehouse management technology (3ex.net, Snapfulfil) and a Customer Portal providing access to multi-site WMS and Tableau BI. Value-added services include personalisation, gift wrapping, kitting, and returns management. European Fulfilment from Poland enables UK brands to stock within the EU. The Beauty Vibe is a content/events sub-brand focused on beauty industry thought leadership.

Differentiator

Problem solved

Functional benefit

Products and services

• Fulfilment Services ILG's core outsourced order fulfilment service covering e-commerce, retail, and wholesale channels. Handles picking, packing, storage, and dispatch from ILG's warehouse network, with real-time inventory visibility and configurable service levels. Targeted at brands seeking a single fulfilment partner across online, high street, and wholesale channels.
• Delivery Services Global and national delivery services leveraging relationships with top carriers (UPS, DHL, DPD, Royal Mail, Evri, FedEx, Skynet, Deutsche Post). Covers domestic, international, and fully managed delivery solutions for ILG fulfilment clients and standalone delivery customers.
• Fashion Fulfilment Specialised fulfilment service for fashion and apparel brands, handling garment-specific requirements including hanging garments, size-variant management, and fragile or high-value fashion items.
• Beauty Fulfilment Dedicated fulfilment service for beauty and cosmetics brands, covering liquids, creams, fragile packaging, and compliance requirements specific to the beauty sector.
• Wellbeing Fulfilment Fulfilment service for health and wellbeing brands, including supplements, natural products, and wellness goods with specific storage and handling requirements.
• E-Commerce Fulfilment End-to-end order fulfilment for direct-to-consumer e-commerce brands, from online checkout through to doorstep delivery, including carrier management and tracking.
• Omnichannel Fulfilment Integrated fulfilment service covering both online and offline retail channels (e-commerce, high street, wholesale), enabling brands to manage inventory and orders across multiple channels from a single warehouse view.
• Returns Management Managed returns processing service including item receipt, inspection, restocking, credit issuance, and disposal, designed to maintain customer satisfaction post-purchase.
• Value Added Services Premium added-value options including gift wrapping, kitting, personalisation (engraving, embossing, embroidery), and bespoke branded packaging to enhance the customer unboxing experience.
• European Fulfilment Storage and order fulfilment from ILG's Wroclaw, Poland facility, enabling UK brands selling D2C into the EU to hold stock within the bloc and avoid post-Brexit customs friction and EU de minimis duty charges.
• Indie and Scaleup Brands Fulfilment Scalable fulfilment solution for fast-growth e-commerce startups and scaleup brands, designed to flex with demand as the business grows, from fledgling operation to established brand.
• Fulfilment for US Beauty Brands Fulfilment service tailored for US beauty brands entering or expanding in the UK and European markets, managing cross-border complexity, customs, and regulatory compliance.
• Freight Services Air, road, and sea freight forwarding services, available through ILG's relationship with parent company Yusen Logistics, enabling global freight management for clients with international supply chain needs.
• Delivery to Retail Wholesale and retail distribution service, enabling brands to stock retail networks and physical store environments from the same inventory pool used for e-commerce fulfilment.
• Organic Fulfilment Fulfilment service certified to handle organic products, supported by ILG's Soil Association Organic accreditation, with facilities and processes suitable for organic goods storage and dispatch.
• Peak Hub Seasonal peak period preparation and management service, helping brands plan for high-demand periods such as Black Friday, Cyber Monday, and holiday sales, including forecasting, stock allocation, and 3PL readiness.
• ILG Fuse App (Shopify) A native Shopify application developed by ILG that connects a merchant's Shopify store directly to ILG's fulfilment network. Reads order and product data from Shopify, creates fulfilment orders in ILG's WMS, and posts tracking information back to the storefront. Supports automated stock inventory management.

Quantifiable outcome

• Zero waste to landfill - 100% of waste is reused or recycled
• +4 more outcomes

Named customers22 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core, flagship and minor.

• Yusen LogisticscoreOthersYusen Logistics is the parent company of International Logistics Group. This ownership provides ILG with access to global logistics capabilities including air, road, and sea freight services, as well as financial backing for continued infrastructure investment and expansion.
• Vibe PartnersflagshipStrategic or Co-development PartnerVibe Partners is a specialist beauty and wellness incubator and accelerator that builds and commercialises future brands. ILG has partnered with Vibe Partners to create 'The Beauty Vibe' - a content platform providing industry insights, quarterly reports, and panel events for beauty industry leaders. Vibe Partners has worked with ILG since 2013, recommending ILG's fulfilment services to their client brands.
• ShopifycoreTechnology or IntegrationShopify is the e-commerce platform through which ILG offers its Fuse app integration. The Fuse app connects Shopify merchant stores to ILG's fulfilment services, enabling automated order processing, inventory management, and tracking updates. ILG acts as a data processor for merchant customer data under Shopify's terms.
• SimplyVATminorStrategic or Co-development PartnerSimplyVAT provides local VAT advice for ILG's EU fulfilment operations in Poland. This partnership helps UK brands understand and navigate EU VAT compliance requirements when fulfilling from within the EU.
• UKWA (UK Warehousing Association)minorOthersILG is a member of the UK Warehousing Association, an industry body representing the warehousing and logistics sector in the UK. Membership provides industry networking, best practice resources, and industry awards participation.
• BIFA (British International Freight Association)minorOthersILG is a member of BIFA, the trade association for UK freight forwarding and logistics companies. Membership demonstrates commitment to industry standards and provides access to industry resources and training.
• Soil Association OrganicminorOthersILG maintains Soil Association Organic certification, enabling the company to handle and store organic products. This accreditation supports ILG's work with wellbeing and organic brands.
• Multiple Carrier Partners (UPS, DHL, DPD, Royal Mail, Evri, FedEx, Skynet, Deutsche Post)coreOthersILG maintains partnerships with major global and regional carriers for delivery services: UPS, DHL (Parcel and Express), DPD, Royal Mail (UK and International), Evri, FedEx, Skynet Worldwide, and Deutsche Post. These partnerships enable ILG to offer flexible delivery options across domestic, European, and international destinations.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Wincanton: UK-headquartered contract logistics provider offering warehousing, fulfilment, and transport services. Comparable to ILG's UK-centric fulfilment and retail-distribution capabilities.
• GXO Logistics: Pure-play contract logistics provider operating warehouses globally across fashion, beauty, and consumer verticals. Comparable to ILG's outsourced fulfilment model and enterprise customer base.
• DHL Supply Chain: Global contract logistics arm of Deutsche Post DHL, providing warehousing, fulfilment, and transport services across verticals. Comparable to ILG's broader 3PL capabilities and freight-forwarding scope.
• Arvato (Bertelsmann): Global supply chain and fulfilment solutions provider with deep fashion and beauty vertical expertise. Comparable to ILG as a large incumbent serving premium brand customers with multi-channel fulfilment.
• Prologics (Geodis): European contract logistics provider under Geodis offering multi-sector warehousing and fulfilment, including dedicated fashion and beauty verticals. Comparable to ILG's vertical specialisation and EU/UK fulfilment scope.
• Maersk Logistics & Services: Global logistics and supply-chain management arm of A.P. Moller-Maersk offering integrated fulfilment, warehousing, and freight services. Comparable to ILG's full-stack 3PL-plus-freight positioning, especially given ILG's Yusen freight relationship.

Direct peers

• Zendbox: UK-based e-commerce fulfilment 3PL serving direct-to-consumer brands with multi-warehouse fulfilment. Comparable to ILG's e-commerce fulfilment services for SMB and mid-market brands.
• Bleckmann: European fulfilment specialist focused on fashion and lifestyle brands with multi-country warehouse network. Closely comparable to ILG's fashion-vertical specialisation and European footprint.
• James and James Fulfilment: UK-based 3PL providing e-commerce fulfilment with proprietary technology and global fulfilment centres. Comparable to ILG across mid-market e-commerce brand customers and omnichannel fulfilment scope.
• Huboo: UK-based e-commerce fulfilment 3PL serving SMB and mid-market brands with a tech-led, multi-warehouse model. Directly comparable to ILG's e-commerce fulfilment offering, particularly for indie and scaleup brands.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/ilg_logistics
• TikToktiktok.com/@ilg.logistics
• LinkedInlinkedin.com/company/ilg-international-logistics-group-ltd

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ilg (international logistics group ltd)