Charles Taylor Group

Name

Charles Taylor Group

Legal name

Charles Taylor Limited

Website

https://ctplc.com

Company type

Private

Founded year

1884

Operating status

Operating

Ownership category

akta.pro rank

Product category

Insurance Services and Technology

NAICS

Claims Adjusting (524291), Other Insurance Related Activities (52429), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Insurance Program Administration & MGA/MGU Services (FSAEADAK)

Keywords

• Insurance claims management
• Loss adjusting services
• Insurance technology solutions
• Third party administration
• Captive insurance management

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices65 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain, Others

Revenue model

1. Claims Solutions: Professional services including loss adjusting, third-party administration, technical services, and assistance services. Revenue generated through fees for claims management, loss assessment, and related consulting services to insurers and self-insured entities.
2. InsureTech SaaS Solutions: SaaS technology solutions provided to insurers, brokers, and MGAs for digital transformation, data analytics, document management, and process automation. Subscription-based or usage-based licensing model.
3. Insurance Management: End-to-end management of insurance programmes and processes on a long-term partnership basis, including captive management and mutual management services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Charles Taylor Group provides insurance services, claims handling and technology solutions for organisations across the global insurance market through three business units: Claims Solutions (loss adjusting, third-party administration, assistance services and technical services), InsureTech (a SaaS technology suite covering digital modernisation, digital transformation, London Market solutions, and managed services for insurers, brokers, MGAs and insurance-related affinity businesses), and Insurance Management (end-to-end management of insurance programmes, including captive and mutual management on long-term partnership engagements).

Product overview

Charles Taylor Group operates as a unified platform-plus-modules architecture serving the global insurance market. The core offering comprises three main divisions: Claims Solutions (delivering loss adjusting, TPA, assistance and technical services), InsureTech (SaaS technology solutions for insurers, brokers and MGAs), and Insurance Management (end-to-end programme management). InsureTech itself is structured as a platform with integrated modules for Digital Modernisation (data analytics, process automation, legacy upgrade), Digital Transformation (data integration, digital core, fraud prevention), London Market Solutions (bordereaux management, delegated authorities control), and Managed Services (outsourced technology, customer experience, compliance). Named sub-products include Antidote (medical assistance platform), Bordereaux Sync (bordereaux management), and specialized adjusting services across aviation, marine, property and casualty.

Differentiator

Problem solved

Functional benefit

Brands

• InsureTech: Insurance technology business offering SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses.
• Antidote
• Bordereaux Sync

Products and services

• Claims Solutions Comprehensive claims management services including loss adjusting, third-party administration (TPA), assistance services, and technical services to reduce client risks, understand loss causes and impact, and improve claims outcomes for insurers, brokers, MGAs and self-insured entities.
• InsureTech Insurance technology business offering a suite of SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses that drive client outperformance and end-customer experience across digital modernisation, digital transformation, London Market solutions and managed services.
• Insurance Management End-to-end management of insurance programmes and processes on a long-term partnership basis, including mutual management services and captive management for self-insured companies, mutuals, and captives.
• Adjusting Services Loss adjusting services across aviation, marine, natural resources, property and casualty, technical and special risks, and specialty lines for insurers and self-insured entities.
• Third Party Administration (TPA) Claims management services including UK claims management, advisory solutions, programme and project management, and London Market services for insurers and self-insured entities.
• Antidote Medical assistance platform for insurers providing pre-deployment reports and international assistance services for claims handling.
• Bordereaux Sync Bordereaux management solution for the London Market enabling synchronised bordereaux processing and data exchange for brokers, MGAs and insurers.
• Technical Services Specialist technical services including marine technical services (marine survey, scientific consultancy, laboratory testing), engineering technical services, forensic accounting, environmental technical services, aviation asset management, and specialist investigation services.

Quantifiable outcome

• Reduced claims operational expenditure for clients
• +2 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Scale indicators1 record

Recent moves7 records

Emerging players

• Guidewire Software: Leading insurance-core platform vendor offering policy, claims, and billing software to P&C insurers. Overlaps with Charles Taylor's InsureTech modernization and claims-optimization solutions but as a deeper core-system platform.
• Duck Creek Technologies: Cloud-native insurance core SaaS provider for P&L insurers, competing for the same digital-modernization budgets that Charles Taylor InsureTech targets. Represents a potential substitute to Charles Taylor's modernization offerings.

Direct peers

• Broadspire: Claims management and TPA services provider (Crawford-owned), with workers' comp, disability, and casualty claims handling. Directly comparable to Charles Taylor's TPA and claims solutions offerings.
• ESIS (Chubb subsidiary): Third-party administrator providing claims management, risk control, and managed care services to insurers and self-insureds. Closely overlaps Charles Taylor's TPA claims-management capability and customer profile.
• Gallagher Bassett: TPA and claims management subsidiary of Arthur J. Gallagher, providing integrated claims, risk management, and managed care services. Directly comparable TPA offering and enterprise insurance buyer base.
• McLarens: Global loss-adjusting firm specializing in property, casualty, marine, aviation, and energy claims. Comparable specialist-line expertise and geographic spread mirror Charles Taylor's adjusting division.
• Crawford & Company: One of the world's largest independent claims management companies, offering loss adjusting, TPA, and managed repair services globally. Most direct head-to-head competitor to Charles Taylor across the full claims-services stack.
• Sedgwick: Global claims management, loss adjusting, and TPA provider serving insurers, brokers, and corporates. Directly comparable to Charles Taylor's Claims Solutions business across adjusting, TPA, and managed-care-adjacent services.

Broad incumbents

• Aon: Global insurance brokerage and advisory firm with risk-management, captives, and insurance-management services competing for similar enterprise accounts. Comparable client base but with broader, non-specialist portfolio.
• Marsh (McLagan): Global insurance broker and risk advisor with adjacent captive management, claims advocacy, and risk-management consulting practices. Overlaps with Charles Taylor's Insurance Management and consulting services but operates as a much broader insurance intermediary.

Market position

Strengths5 records

Weaknesses2 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ctcharlestaylor
• LinkedInlinkedin.com/company/charles-taylor
• Instagraminstagram.com/ctcharlestaylor/?hl=en

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Charles Taylor Group