hikos
Hikos is an Amsterdam-based digital healthcare platform that provides 20-minute video or voice consultations with independent specialists across 30+ medical specialties for patients seeking second opinions, treatment guidance, and healthcare navigation.
- Company typePrivate
- Founded2021
- HeadquartersAmsterdam, Netherlands
- Headcount—
- GTM typeB2B and B2C
- OfferingServices
What hikos does
Hikos B.V. is an Amsterdam-based private healthcare company providing digital medical consultations and second-opinion guidance to patients with medical questions, uncertainty about diagnoses or treatment options, and a need to prepare for a physician or hospital appointment. Its core Hikos consult / HOP-consult is a 20-minute video or voice consultation with an independent medical specialist, backed by a network across 30+ specialties; the specialist does not perform new examinations. The product catalog also includes Second Opinion Light and Zorgbemiddeling (care mediation) for health-insurance case managers.
Hikos uses a self-serve website for direct booking and health-insurer referral/reimbursement relationships, including seven named Dutch insurers. Its documented revenue mechanisms are reimbursement under supplementary insurance and direct patient payment where coverage is unavailable; public pricing and transaction volumes are not disclosed in the supplied record. The service is positioned as guidance alongside the patient's treating physician rather than a replacement, and the company reports ISO27001 and NEN7510 certification.
hikos firmographics
Firmographics- Name
- hikos
- Legal name
- Hikos B.V.
- Website
- https://hikos.nl
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Short description
- Hikos is an Amsterdam-based digital healthcare platform that provides 20-minute video or voice consultations with independent specialists across 30+ medical specialties for patients seeking second opinions, treatment guidance, and healthcare navigation.
- Ownership category
- akta.pro rank
hikos industry classification
Industry- Product category
- Digital Health Consultation Services
- NAICS
- Offices of Physicians (62111), Other Individual and Family Services (62419)
- SIC
- Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- 24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA)
- akta.pro secondary industry
- Consent, Authorization & Data Sharing Governance (opt-in/opt-out, DS4P) (HLACABAG)
Keywords
Where hikos is headquartered
LocationHeadquarters
- HQ city
- Amsterdam
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
hikos business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Others
Revenue model
- Health Insurance Reimbursement: Hikos consultations are reimbursed by several Dutch health insurers under supplementary insurance coverage. Patients with supplementary health insurance from Zilveren Kruis, Interpolis, FBTO, De Friesland, De Christelijke zorgverzekeraar, Anderzorg, or ONVZ can access Hikos services at no or reduced out-of-pocket cost.
- Direct Patient Payment: Patients without coverage from partnered insurers pay out-of-pocket for Hikos consultations. Pricing is quote-based and not publicly disclosed on the website.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Standard Hikos consultation (video call) |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
hikos product offering
Product offeringCore offering
Hikos provides 20-minute digital video consultations between patients and independent medical specialists across 30+ specialties. The service acts as a sparring partner to help patients prepare for appointments with their own treating physician, understand diagnoses, weigh treatment options, and bridge hospital waiting times, without conducting new medical examinations.
Product overview
Hikos is a digital healthcare consultation platform offering a core service called the Hikos® consult or HOP-consult (Hikos Onafhankelijk Patiënt-consult) — a 20-minute video consultation with an independent medical specialist across 30+ specialties. The company also provides a 'Second opinion light' product, which offers similar consultation services focused on discussion and guidance without additional medical testing. A third offering, Zorgbemiddeling (care mediation), supports health insurers in helping patients navigate waiting times, medical decisions, and persistent health complaints. All services are delivered digitally via video calling, enabling patients to consult specialists without visiting a hospital.
Differentiator
Problem solved
Functional benefit
Brands
- Zorgen om Kind: An initiative launched during the COVID-19 pandemic to connect parents with healthcare professionals not on the frontlines of coronavirus care. Co-founded by Dr. Jacqueline Timmermans, Dr. Saskia Bouma, and Wendy Scholtes-Bos.
Quantifiable outcome
- Consultations can often be scheduled within days, compared to months-long hospital wait times
- +1 more outcomes
Companies that use hikos
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles3 records
hikos technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
hikos partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered minor and core.
- ZonMwminorZonMw, the Dutch organization for health research and care innovation, supported the 'Zorgen om Kind' initiative (a COVID-19 response initiative launched by Hikos founder Jacqueline Timmermans and colleagues) under the 'Creative solutions for tackling coronavirus (COVID-19)' scheme. ZonMw is funded by the Dutch Ministry of Health, Welfare and Sport (VWS) and NWO.
- Zilveren KruiscoreZilveren Kruis is a major Dutch health insurer that reimburses Hikos consultations under supplementary insurance coverage, enabling its insured members to access Hikos services at no or reduced out-of-pocket cost. This partnership is a key distribution channel for Hikos.
- InterpoliscoreInterpolis, part of Achmea, reimburses Hikos consultations under supplementary insurance, providing access to Hikos services for its insured members.
- FBTOcoreFBTO, part of Achmea, reimburses Hikos consultations under supplementary insurance coverage, making the service accessible to FBTO policyholders.
- De FrieslandcoreDe Friesland Zorgverzekeraar reimburses Hikos consultations, providing access to Hikos services for its insured members in Friesland and beyond.
- De Christelijke ZorgverzekeraarcoreDe Christelijke Zorgverzekeraar (now part of CZ) reimburses Hikos consultations under supplementary insurance, making the service available to its insured members.
- Anderzorg (Menzis)coreAnderzorg, a brand of Menzis, reimburses Hikos consultations under supplementary insurance, providing Hikos access to Menzis group policyholders.
- ONVZcoreONVZ reimburses Hikos consultations under supplementary insurance coverage, enabling ONVZ members to access Hikos digital specialist consultations.
- CBKZ (Klachtenfunctionaris)minorCBKZ provides an independent complaints officer (klachtenfunctionaris) for Hikos patients who wish to lodge formal complaints. This is a regulatory requirement under Dutch healthcare law, providing patients with access to an external complaints handling process.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
hikos competitors and assessment
Company assessmentEmerging players
- Top Doctors: Online specialist directory and second-opinion marketplace operating across Europe and LatAm; overlap with Hikos in enabling patients to access independent medical specialists for second opinions and expert guidance.
- Curalie: Dutch digital health platform offering online consultations and self-service healthcare tools; competes in the same on-demand Dutch digital health / consultation market as Hikos.
Broad incumbents
- Doctolib: Europe's largest patient-facing healthcare booking and teleconsultation platform; while broader in scope than Hikos, Doctolib increasingly competes in the same on-demand video-consultation space across Europe and could enter the Dutch second-opinion market.
- Kry / Livi: Major European digital healthcare provider (operating under Kry in Nordics, Livi in France/UK) offering video GP and specialist consultations; overlaps with Hikos on the on-demand video-consultation delivery model and insurer reimbursement mechanics.
Regional players
- Menzis Zorgadvies: Health-insurer-led care-navigation and second-opinion service for Menzis insured members in the Netherlands — competes with Hikos for the same insurer-funded member engagement workflow, particularly given Menzis's ownership of Anderzorg (an existing Hikos partner).
- Medgate: Switzerland's leading telemedicine provider, delivering 24/7 video and phone consultations with physicians across specialties — directly comparable digital care-delivery model though operating in a different national healthcare system.
- VGZ Zorgadvies / Second Opinion services: Care-navigation and second-opinion offerings operated by Dutch health insurer VGZ for its insured members — equivalent insurer-led service competing for the same patient navigation and waitlist-bridging demand that Hikos targets.
Direct peers
- BetterDoc: Specialist second-opinion platform operating primarily in Germany, helping patients identify top specialists and arrange independent opinions — comparable on the independent-specialist-second-opinion value proposition Hikos sells in the Netherlands.
- 2e arts online: Direct Dutch competitor offering video second-opinion consultations with independent medical specialists; listed as a peer/partner on Hikos's own website and operates the same patient-facing digital second-opinion model in the Netherlands.
Others
- Zorgkiezer / Independer: Dutch healthcare comparison and care-navigation platform helping consumers compare insurers, providers, and care options — comparable patient-navigation function though broader in scope and not a direct teleconsultation competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
hikos social profiles
Digital presencehikos compliance and trust
Trust signalCompliance2 records
hikos financial estimates
Financial estimateRevenue estimate
Valuation estimate
hikos leadership team
Management profileNumber of profiles
Profiles1 record
hikos funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
hikos M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about hikos
What does hikos do?
Hikos provides 20-minute digital video consultations between patients and independent medical specialists across 30+ specialties. The service acts as a sparring partner to help patients prepare for appointments with their own treating physician, understand diagnoses, weigh treatment options, and bridge hospital waiting times, without conducting new medical examinations.
Is hikos a public or private company?
hikos is a private company. It is currently operating.
When was hikos founded?
hikos was founded in 2021.
Where is hikos based?
hikos is headquartered in Amsterdam, Netherlands, in the Europe region.
How does hikos make money?
Two revenue lines are on record. Health Insurance Reimbursement is the primary driver. The others are direct Patient Payment.
Who are hikos's main competitors?
Emerging players on record are Top Doctors and Curalie. Broad incumbents are Doctolib and Kry / Livi. Regional players are Menzis Zorgadvies, Medgate and VGZ Zorgadvies / Second Opinion services. Direct peers are BetterDoc and 2e arts online. Zorgkiezer / Independer is listed as an others.
Does hikos have an API?
No public API is recorded for hikos.
What industry is hikos in?
hikos's product category is Digital Health Consultation Services. Its primary akta.pro industry code is HLALAJAA, 24/7 On-Demand Urgent Care Virtual Visit Platforms, with a secondary code of HLACABAG, Consent, Authorization & Data Sharing Governance (opt-in/opt-out, DS4P). Its NAICS code is 62111 and its SIC code is 8000.