Serwis-Pro

What Serwis-Pro does

Serwis-Pro is a Polish sole proprietorship (Serwis-Pro Andrii Kotok, NIP 7831907261) founded in 2024 by Andrii Kotok, operating a mobile window and door repair, adjustment, and maintenance service in Poznań and surrounding areas within a 30km radius. The company does not maintain a physical storefront; service is delivered at customer premises via a fully equipped service vehicle carrying a wide inventory of fittings, handles, hinges, seals, and latching mechanisms, enabling one-visit repairs in many cases. The service offering covers PVC, wooden, and aluminum windows and doors, including window maintenance, adjustment, hardware and lock mechanism repair, balcony and terrace door repair, seal diagnostics and replacement, and handle/hinge servicing.\n\nThe target customer base is predominantly residential homeowners (apartments and houses) with a secondary segment of commercial offices and small businesses. Pricing is quote-based, established after on-site diagnosis with customer approval required before work commences, and invoices or receipts are issued on completion. Distribution is direct-to-consumer via phone, supported by an SEO-optimized website with service-specific landing pages, Google Business Profile reviews, and a Facebook page. The founder separately holds patents and trademarks for window and door security systems developed prior to Serwis-Pro, and operates a related sub-brand, Expert-Serwis, focused on wooden window, door, and surface renovation. The business is bootstrapped with no external investors, no employees disclosed beyond the founder in practice, and no software or AI components.

Name

Serwis-Pro

Legal name

Serwis-Pro Andrii Kotok

Website

https://serwis-pro-poznan.pl

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

Serwis-Pro is a Poznań, Poland-based mobile service (founded 2024) that repairs, adjusts, and maintains residential and commercial windows and doors on-site, serving homeowners and small businesses within a 30km radius of the city.

Ownership category

akta.pro rank

Product category

Home Window and Door Repair Services

NAICS

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (8113)

SIC

Auto Controls For Regulating Residential & Comml Environments (3822)

akta.pro primary industry

Lock, Latch & Handle Hardware Repair/Replacement (Non-locksmith) (HSAGAEAF)

Keywords

• Window repair services
• Door maintenance
• Window adjustment
• Hardware replacement
• Mobile repair service

Headquarters

HQ city

Poznan

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales

Revenue model

1. On-site Repair and Service: One-time professional services for window and door repair, adjustment, and maintenance performed at customer locations. Revenue generated per service visit with diagnostic explanation provided before work commences. Invoices or receipts issued upon completion.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Serwis-Pro is a mobile window and door repair, adjustment, and maintenance service operating in Poznań and surrounding areas within a 30 km radius. The company dispatches a fully equipped service vehicle to customer premises to perform diagnostics, repair, adjustment, and replacement of hardware (fittings, hinges, handles, locks, seals) on PVC, wooden, and aluminum windows and doors, including balcony and terrace doors. All work is preceded by an on-site diagnosis with a clear explanation of the fault and cost estimate requiring customer approval before any work begins.

Product overview

Serwis-Pro is a mobile window and door repair service company founded in 2024 by Andrii Kotok, operating in Poznań and surrounding areas up to 30 km. The company offers a unified set of service offerings rather than a software product platform. Core services include: window service/maintenance (Serwis okien), window adjustment (Regulacja okien), window repair (Naprawa okien), window lock mechanism repair (Naprawa zamka w oknie), balcony door repair (Naprawa drzwi balkonowych), balcony door adjustment (Regulacja drzwi balkonowych), door service (Serwis drzwi), seal services (Uszczelki), and handles/hinges services (Klamki i zawiasy). The company also maintains a related sub-brand, Expert-Serwis, specializing in wooden window and door renovation. All services are delivered as on-site mobile visits using a service vehicle equipped with a wide range of parts and tools.

Differentiator

Problem solved

Functional benefit

Brands

• Expert-Serwis: A separate brand developed by Serwis-Pro, specializing in renovation of wooden windows, doors, and surfaces.

Products and services

• Window Service (Serwis okien) Full inspection of windows covering sash positioning, hardware, hinges, handles, pressure, and seals; restores smooth operation and limits further wear of components for residential and commercial customers in Poznań.
• Window Adjustment (Regulacja okien) Correction of sash position, pressure, and hardware cooperation when windows rub, sag, or require force to close; includes adjustment of height, position, perimeter pressure, and latching elements for homeowners and businesses in Poznań.
• Window Repair (Naprawa okien) Removal of causes of jamming, sagging, handle resistance, and incorrect closing; repair of hardware, latching elements, handles, hinges, catches, sealing mechanisms, and improper pressure for residential and commercial windows.
• Window Lock Mechanism Repair (Naprawa zamka w oknie) Repair and replacement of window lock mechanism responsible for sash latching — addressing handle rotating without effect, stopping halfway, or window failing to close — including gearbox, guide rail, and latching point diagnostics.
• Balcony Door Repair (Naprawa drzwi balkonowych) Restoration of proper sash operation when balcony doors sag, rub, jam, or fail to close; diagnostics of hinges, hardware, handles, and closing mechanisms for heavy balcony doors in residential properties.
• Balcony Door Adjustment (Regulacja drzwi balkonowych) Sash, hinge, pressure, and latching point adjustment when balcony doors rub, sag, or close with noticeable resistance; ensures smooth and even mechanism operation without overloading hardware.
• Door Service (Serwis drzwi) Repair and adjustment of balcony and terrace doors; for entrance doors, assistance with sash positioning, hinges, and pressure adjustment is provided.
• Seal/Gasket Services (Uszczelki) Evaluation of seal condition, pressure correction, or replacement of properly matched seals; diagnostics to determine whether drafts stem from seals or from sash positioning.
• Handles and Hinges (Klamki i zawiasy) Adjustment or replacement of worn handles, hinges, and catches affecting daily operation of windows and doors.
• Expert-Serwis (Wooden Window, Door, and Surface Renovation) Specialized renovation services for wooden windows, doors, and surfaces offered under a related sub-brand to Serwis-Pro.

Quantifiable outcome

• Many repairs completed in single visit due to mobile inventory of parts
• +2 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves3 records

Expansion highlights3 records

Direct peers

• Fixly: Polish online marketplace connecting homeowners with local tradespeople including handymen and window/door repair specialists. Competes for the same transactional home repair customer need as Serwis-Pro, but through an aggregation model rather than direct service delivery.
• Oferteo: Major Polish services marketplace where customers post repair jobs and providers — including window and door specialists — bid on them. Competes directly for the same local home repair demand that Serwis-Pro addresses through phone-booked mobile visits.
• Homebook: Polish home services platform where users find and book renovation and repair professionals including window and door specialists. Competes for the same Polish homeowner segment that Serwis-Pro serves in the Poznań region.

Broad incumbents

• Vetrex: Polish PVC and aluminum window and door manufacturer with a nationwide service network. A broader industry player whose products Serwis-Pro repairs and maintains as a third-party specialist.
• Drutex: Large Polish window and door manufacturer offering installation and warranty service across Poland. Operates upstream in the value chain whose installed products form the repair addressable market for Serwis-Pro.
• OKNOPLAST: One of the largest Polish PVC window and door manufacturers, operating across the full value chain including warranty service. A broad industry incumbent whose installed base generates the repair demand that Serwis-Pro services.
• Fakro: Major Polish window, skylight, and door manufacturer with related service operations. A broad incumbent shaping customer expectations and product standards within the Polish window/door ecosystem in which Serwis-Pro operates.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/serwis.pro38
• LinkedInlinkedin.com/company/serwis-pro

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Serwis-Pro