city of laurel

Municipal Government Servicescityoflaurel.org

The City of Laurel is an incorporated municipal government in Prince George's County, Maryland, delivering mandated local public services — police, fire, emergency management, public works, parks and recreation, permitting, and economic development — to the residents, businesses, and visitors within Laurel city limits, funded primarily through property taxes and supplemented by permit, license, and program fees.

Company typePublic
Founded1870
HeadquartersLaurel, United States
Headcount—
GTM typeB2C
OfferingServices

What city of laurel does

The City of Laurel is an incorporated municipal government located in Laurel, Maryland, within Prince George's County, USA. Founded as a municipality in the 1870s, it operates under a Mayor-Council structure led by Mayor Keith R. Sydnor and provides a full suite of mandated local public services: police protection (Laurel Police Department, Chief Russ Hamill), fire and emergency medical response (in coordination with the Laurel Volunteer Fire Department and Laurel Volunteer Rescue Squad), emergency management, public works (Director Tim Miller), parks and recreation (Director Bill Bailey, with the department in operation since 1983), economic and community development, and administrative functions including permitting, licensing, and tax administration.

The city delivers services through a hybrid physical-and-digital channel mix. Physical locations include the Laurel Municipal Center (8103 Sandy Spring Road), the Barkman-Kaiser Public Safety Complex (811 5th Street, Police HQ), the Fairall Foundry Public Works complex (305-307 First Street), and the Parks and Recreation office (13910 Laurel Lakes Avenue). Digital infrastructure is built on the CivicPlus Content Management System, which powers the cityoflaurel.org portal, the Notify Me email/SMS alert subscription system, the ePermits online application system for building, electrical, mechanical, and plumbing permits, and an online payments portal for bulk pickup, code violations, parks and recreation, permits, and traffic tickets. The MyLaurel mobile app, powered by SeeClickFix, enables residents to submit non-emergency service requests. The city also operates Laurel TV, a municipal cable channel producing council meetings, news, podcasts via Podcast City Studios, and public service announcements, supplemented by GIS mapping services.

Revenue is generated primarily through property taxes on residential and commercial properties within city limits, supplemented by permit and license fees (building, business, rental, pet, alarm), parks and recreation program and facility rental fees, public works service fees (refuse, recycling, bulky pickup), and federal-rate passport application processing fees. Most essential services—police, fire, emergency management—are tax-funded rather than fee-based. Key strategic partnerships include CivicPlus (core CMS), SeeClickFix (mobile and issue reporting), Prince George's County (animal licensing, emergency management, shared infrastructure), and the Maryland Municipal League. Customer segments are the residents, local businesses, and visitors within the city-limits catchment.

city of laurel firmographics

Firmographics

Name: city of laurel
Legal name: City of Laurel
Website: https://cityoflaurel.org
Company type: Public
Founded year: 1870
Operating status: Operating
Short description: The City of Laurel is an incorporated municipal government in Prince George's County, Maryland, delivering mandated local public services — police, fire, emergency management, public works, parks and recreation, permitting, and economic development — to the residents, businesses, and visitors within Laurel city limits, funded primarily through property taxes and supplemented by permit, license, and program fees.
Ownership category
akta.pro rank

city of laurel industry classification

Industry

Product category: Municipal Government Services
NAICS: Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Housing Programs, Urban Planning, and Community Development (925), Fire Protection (92216), Police Protection (92212)
SIC: Sanitary Services (4950)
akta.pro primary industry: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
akta.pro secondary industries: Parks, Recreation & Cultural Services (BPAIACAI), City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

Municipal government services
Public safety administration
Parks and recreation programs
Public works infrastructure
Community development services

Where city of laurel is headquartered

Location

Headquarters

HQ city: Laurel
HQ country: United States
HQ region: North America

Offices4 records

Markets served

city of laurel business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

Property Taxes: Primary revenue source from residential and commercial property taxes within city limits
Permit and License Fees: Fees collected for building permits, business licenses, rental licenses, pet licenses, and alarm permits
Parks and Recreation Fees: Fees for facility rentals, program registrations, classes, sports leagues, and day camps
Public Works Services: Refuse collection fees, recycling fees, bulky item pickup fees
Passport Services: Fees for passport application processing services

Pricing tiers

Model	Billing	Price
Transaction based/ take rate	Pay-as-you-go	Passport Office fees

Distribution channels3 records

Marketing channels5 records

city of laurel product offering

Product offering

Core offering

The City of Laurel is a municipal government that delivers local public services to residents and businesses within Laurel, Maryland, including police protection, fire and emergency management, public works (roads, water, sewer, waste collection), parks and recreation programming, permits and licensing, economic and community development, elections administration, and passport application processing. Service delivery is supported by a digital platform (cityoflaurel.org, the MyLaurel mobile app, Notify Me alerts, ePermits, online payments, and GIS mapping) built on CivicPlus CMS with SeeClickFix for issue reporting.

Product overview

The City of Laurel operates a unified municipal digital services platform centered on its official website and mobile app. The core offerings include the City of Laurel Official Website serving as the primary portal for all government services, the MyLaurel Mobile App for on-the-go citizen engagement via SeeClickFix, the Notify Me notification system for alerts, ePermits for online permit processing, Online Payments for bill settlement, Geographic Information Systems for mapping services, and Laurel TV for local media content. The digital infrastructure is built on CivicPlus Content Management System.

Differentiator

Problem solved

Functional benefit

Brands

Laurel TV: Official television station of the City of Laurel providing news, programming, and public information
MyLaurel
Laurel Police Department
Parks and Recreation

Products and services

MyLaurel Mobile App Mobile application powered by SeeClickFix enabling Laurel residents and businesses to report non-emergency community issues (potholes, graffiti, etc.), submit employee commendations and complaints, and access city services on mobile devices.
ePermits Online System Online electronic permit application and management system for building, electrical, mechanical, plumbing, grading, and other construction-related permits, used by contractors, property owners, and developers operating within Laurel city limits.
Online Payments Portal Municipal online payment portal enabling residents and businesses to pay bills for bulk pickup, code violations, parks and recreation, permits, and traffic tickets.
Geographic Information Systems (GIS) and My Government Services Mapping Digital and print mapping services including the My Government Services application that helps residents locate government facilities and obtain information about curbside and dropoff services.
Laurel TV City-owned cable television channel and media platform producing local programming, podcasts via Podcast City Studios, press releases, and public service announcements for residents.
Passport Application Processing Service Passport application acceptance and processing service offered by the City of Laurel's Passport Office, available to residents and visitors in the Laurel, Maryland area; fees set by the federal government.
Parks and Recreation Programs and Facility Rentals Parks and recreation services including facility rentals, program registrations, classes, sports leagues, senior services, and day camps, available to Laurel residents and visitors.
Public Works Refuse and Recycling Collection Refuse collection, recycling, and bulky item pickup services provided by the Department of Public Works to Laurel residents and businesses.

Companies that use city of laurel

Customer profile

Segments3 records

Ideal customer profiles2 records

city of laurel technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature3 records

city of laurel partnerships and signals

Strategic signal

Partnerships

Seven partnerships are on record, tiered core, major and supporting.

CivicPluscoreTechnology or IntegrationCivicPlus provides the Content Management System powering the City of Laurel's official website (cityoflaurel.org), including the Notify Me alert system, permit processing, calendar management, and other municipal web services
SeeClickFixcoreTechnology or IntegrationSeeClickFix powers the MyLaurel mobile app and online reporting forms, enabling residents to report non-emergency issues such as potholes, graffiti, and other community concerns
Prince George's CountymajorStrategic or Co-development PartnerPrince George's County Animal Licensing Division partnership; County emergency management coordination; shared infrastructure and transportation services
Laurel Volunteer Fire DepartmentmajorStrategic or Co-development PartnerVolunteer fire department providing fire suppression and emergency response services within the city
Laurel Volunteer Rescue SquadmajorStrategic or Co-development PartnerVolunteer rescue squad providing emergency medical services and rescue operations
Laurel Helping Hands Youth Service BureausupportingStrategic or Co-development PartnerNon-profit youth services organization providing counseling, referrals, school partnerships, and youth support programs in partnership with the city
Maryland Municipal LeaguesupportingGTM or Marketing PartnerState municipal league providing resources, advocacy, and networking for Maryland cities including Laurel

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

city of laurel competitors and assessment

Company assessment

Direct peers

City of Greenbelt: Prince George's County municipal peer operating under a council-manager structure and offering the same core services — police, public works, recreation, permitting — funded through comparable revenue streams.
City of College Park: Prince George's County, Maryland neighbor with a comparable municipal service portfolio (police via contract, public works, recreation, permitting, licensing) and similar reliance on property tax and user fees.
City of Rockville: Maryland municipal government delivering the same essential services — public safety, public works, recreation, permitting, licensing — to a comparable residential/commercial base, with parallel digital citizen-service investments.
City of Frederick: Mid-sized Maryland municipal government offering a directly comparable service portfolio (police, fire, public works, parks, economic development, permitting) funded through similar revenue streams.
City of Hyattsville: Adjacent Prince George's County municipality of similar scale providing directly comparable services (police, public works, parks, permitting, licensing) under a parallel municipal governance and revenue model.
City of Gaithersburg: Maryland municipality of similar scale operating comparable functions — public safety, parks and recreation, permitting, public works — under a mayor-council governance structure, with parallel reliance on property tax and fee revenue.
City of Bowie: Adjacent Prince George's County, Maryland municipality of comparable size and service profile (police, public works, parks & recreation, permitting). Comparable population base and tax structure make it the closest operational peer.
City of Annapolis: Maryland municipal government providing the same full stack of essential services (police, fire, public works, parks, permitting, licensing) to a similar mid-sized residential population, with a comparable tax/fee revenue model.

Broad incumbents

Prince George's County Government: Overlapping county-level government providing higher-tier services (animal licensing, emergency management coordination, shared infrastructure and transportation) that interface directly with City of Laurel's operations, making it the most relevant broader public-sector peer.

Others

CivicPlus: Core technology vendor providing the CMS, Notify Me alerts, permitting, and digital infrastructure that underpins Laurel's e-government services — adjacent because it enables Laurel's service delivery rather than competing with it.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

city of laurel financial estimates

Financial estimate

Revenue estimate

Valuation estimate

city of laurel leadership team

Management profile

Number of profiles

Profiles10 records

city of laurel funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

city of laurel M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about city of laurel

What does city of laurel do?

Is city of laurel a public or private company?

city of laurel is a public company. It is classified as state government owned and is currently operating.

When was city of laurel founded?

city of laurel was founded in 1870.

Where is city of laurel based?

city of laurel is headquartered in Laurel, United States, in the North America region.

How does city of laurel make money?

Five revenue lines are on record. Property Taxes are the primary driver. The others are permit and License Fees, parks and Recreation Fees, public Works Services and passport Services.

Who are city of laurel's main competitors?

Direct peers on record are City of Greenbelt, City of College Park, City of Rockville, City of Frederick, City of Hyattsville, City of Gaithersburg, City of Bowie and City of Annapolis. Prince George's County Government is listed as a broad incumbent. CivicPlus is listed as an others.

Does city of laurel have an API?

No public API is recorded for city of laurel.

What industry is city of laurel in?

city of laurel's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPAIACAI, Parks, Recreation & Cultural Services. Its NAICS code is 9251 and its SIC code is 4950.