serenis
Serenis is a Quebec-based home healthcare services company offering in-home care, nursing, and accompaniment across the province, with two clinics and a teleconsultation platform, distributed via a franchise network to individual seniors, post-operative patients, and family caregivers.
- Company typePrivate
- Founded2014
- Headquarters—
- Headcount—
- GTM typeB2C
- OfferingServices
What serenis does
Serenis (legal entity Groupe Serenis inc.) is a privately held Quebec home healthcare services company founded in 2014 by clinical nurse Léonie Côté-Martin and Vincent Tremblay. The company delivers a portfolio of in-home and clinic-based care services across Quebec, organized around three core lines: home care services (daily living assistance, mobility, hygiene, night supervision, Alzheimer's and end-of-life support), home nursing care (wound care, blood draws, diabetes and blood pressure monitoring, health assessments), and accompaniment for medical appointments and outings. Two physical clinic locations in Montreal (530 Beaubien Est) and Quebec City (7560 Henri-Bourassa) provide walk-in nursing services, and a teleconsultation platform launched in 2025 extends the offering into online psychological and medical consultations.
Serenis operates through a hybrid distribution model combining direct-to-consumer intake (a 1-866 toll-free line and website forms), a franchise network that has earned the Quebec Franchise Council's 2024 Emerging Franchisor Award, and institutional referral partnerships with entities such as CIUSSS, SAAQ, Croix Bleue du Québec, and multiple CLSCs. Revenue is generated via usage-based hourly billing to clients across three staffing tiers (PAB, nursing assistant, registered nurse), with no minimum hour requirements and direct billing. The company helps clients navigate Quebec financial assistance programs including the home support tax credit (up to 40% refundable for seniors 70+) and the Home Care Allowance (AAD).
Technology is limited to operational coordination and a teleconsultation video platform; no proprietary AI, data platform, or app is disclosed. All clinical staff hold CPR and Safe Patient Handling (PDSB) certifications, with many carrying DEP/DEC/bachelor's nursing credentials, Law 90 delegated acts, and Omega training. Ownership remains concentrated with the founding family, with no institutional investors, funding rounds, or M&A activity recorded in source materials.
serenis firmographics
Firmographics- Name
- serenis
- Legal name
- Groupe Serenis inc.
- Website
- https://serenis.ca
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Short description
- Serenis is a Quebec-based home healthcare services company offering in-home care, nursing, and accompaniment across the province, with two clinics and a teleconsultation platform, distributed via a franchise network to individual seniors, post-operative patients, and family caregivers.
- Ownership category
- akta.pro rank
serenis industry classification
Industry- Product category
- Home Healthcare Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Home Health Care Services (8082)
- akta.pro primary industry
- Private Duty 24/7 Nursing (RN/LPN) In-Home Care (HSABAHAJ)
Keywords
serenis business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Home care services (hourly billing): Serenis charges clients directly on an hourly basis for home care, nursing care, and accompaniment services. Rates vary by territory, service type (PAB, nursing assistant, registered nurse), and time of day. The company also helps clients navigate government financial assistance programs including the Quebec home support tax credit (up to 40% refundable for seniors 70+) and the Home Care Allowance (AAD), which may offset client costs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Personal Support Worker (PAB) — lowest tier, tasks include hygiene, ADL assistance, light housekeeping, shopping, presence, medication administration when permitted |
| Usage-based | Pay-as-you-go | Nursing assistant / infirmière auxiliaire — mid-tier with DEP certification |
| Usage-based | Pay-as-you-go | Registered nurse / infirmière — highest tier for nursing care, assessments, wound care, blood draws, diabetes monitoring |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels4 records
serenis product offering
Product offeringCore offering
Serenis provides in-home personal support, home nursing care, and accompaniment for medical appointments and outings across all regions of Quebec. The company complements these core services with in-clinic nursing at two physical locations (Montreal and Quebec City) and a teleconsultation platform offering psychological support and remote medical consultations. It operates as a franchise network with direct-to-consumer intake via a toll-free phone line and website forms, billing clients on a usage-based hourly basis with no minimum hours required.
Product overview
Serenis is a home healthcare services company offering a unified portfolio of in-home care solutions for residents of Quebec. The core offering consists of three interconnected service lines: Home Care Services providing daily living assistance, Home Nursing Care delivering professional medical treatments at home, and Accompaniment Services for external appointments and outings. These are complemented by Clinic Nursing Services at two physical locations (Montreal and Quebec City) and Teleconsultation Services for remote psychological and medical consultations. The company operates as a franchise network across Quebec and manages administrative processes including CIUSSS coordination, insurance liaison, and government tax credit assistance.
Differentiator
Problem solved
Functional benefit
Brands
- Serenis - Soins à domicile: Home care services brand offering presence and daily assistance, nursing care, and accompaniment for outings and appointments.
- Serenis Teleconsultation
Products and services
- Home Care Services (Soins à domicile) Personalized in-home personal support services providing daily assistance, mobility help, hygiene care, night supervision, Alzheimer's support, end-of-life care, and reassuring presence for individuals who wish to remain at home. Targeted at seniors, individuals with reduced autonomy, and their families across Quebec.
- Home Nursing Care (Soins infirmiers à domicile) Professional nursing services delivered in the patient's home, including health assessments, nursing follow-ups, wound care, dressings, blood draws, and monitoring of diabetes and blood pressure. A dedicated nurse manages each client's file as their single point of contact.
- Accompaniment for Outings and Appointments Support for medical appointments, shopping, walks, leisure activities, and respite for family caregivers, helping clients stay active, safe, and connected when leaving the home.
- Clinic Nursing Services Nursing care offered at Serenis's two clinic locations in Montreal (530 rue Beaubien Est) and Quebec City (7560 boul. Henri-Bourassa), providing health assessments, wound care, blood draws, and diabetes and blood pressure monitoring in a calm, professional environment without requiring physician supervision.
- Teleconsultation Services (Téléconsultation) Online consultation services delivered 100% remotely through the teleconsultation.serenis.ca platform, providing psychological support and remote medical appointments via secure video conferencing, complementary to the company's in-home and in-clinic offerings.
Quantifiable outcome
- Tax credit of up to 40% of home care expenses for seniors aged 70+ in Quebec (2026)
- +2 more outcomes
Companies that use serenis
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles5 records
serenis technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
serenis partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Quebec Franchise Council (Conseil québécois de la franchise)minorThe Quebec Franchise Council organized the Gala Maillon d'Or 2024, at which Serenis won the Emerging Franchisor Award and President Léonie Côté-Martin was named a finalist. The Council is the governing body for franchise businesses in Quebec and represents the franchise industry.
Scale indicators3 records
Recent moves4 records
Expansion highlights4 records
serenis competitors and assessment
Company assessmentBroad incumbents
- Bayshore Home Health: One of Canada's largest home health services providers, offering personal care, nursing, and accompaniment across multiple provinces. Comparable in core home care and home nursing services but operates nationally with greater scale and broader payer mix.
- SE Health (Saint Elizabeth Health Care): National Canadian non-profit home and community care provider offering nursing, personal support, and rehabilitation across multiple provinces. Comparable in home care and clinical nursing but operates at significantly greater scale with hospital system contracts.
- CBI Health Group: Canadian multi-disciplinary healthcare provider with home health, rehabilitation, and community care services. Comparable home health offering but with a broader portfolio (physio, occupational therapy, clinic-based rehab) and national reach.
Direct peers
- Vivo Home Health Care: Quebec home care provider offering in-home nursing and personal support services across the province. Directly comparable in service mix (home nursing, ADL, accompaniment) and Quebec-only footprint.
- ComForCare: North American franchise home care company offering personal care, companionship, and specialized dementia/parkinson's support. Comparable franchise structure and similar service lines (ADL, accompaniment, respite) for elderly clients.
- Amika: Quebec-based home care provider offering PAB and nursing services across the province with a comparable direct-to-consumer intake model. Closely overlapping in service scope (ADL assistance, accompaniment, home nursing) and Quebec-only geographic focus.
- Maple: Canadian telemedicine platform offering on-demand virtual doctor visits and specialty consultations. Comparable to Serenis's teleconsultation line and represents the digital-first competitive alternative for the company's virtual care offering.
- ParaMed Home Health Care: Canadian home health care provider with a strong Ontario footprint delivering nursing, personal support, and home support services. Comparable in service mix and Canadian public-payer (CCAC/CLSC-equivalent) referral model.
- Home Instead (Canada): International franchise network specializing in senior home care with strong brand recognition. Closely comparable franchise-led delivery model and senior-adjacent customer base, including franchise locations in Quebec.
- Dialogue Health: Canadian virtual care platform providing telehealth consultations and mental health support to employees and individuals. Directly comparable to Serenis's Teleconsultation sub-brand for psychological support and online medical appointments.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
serenis social profiles
Digital presenceserenis financial estimates
Financial estimateRevenue estimate
Valuation estimate
serenis leadership team
Management profileNumber of profiles
Profiles2 records
serenis funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
serenis M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about serenis
What does serenis do?
Serenis provides in-home personal support, home nursing care, and accompaniment for medical appointments and outings across all regions of Quebec. The company complements these core services with in-clinic nursing at two physical locations (Montreal and Quebec City) and a teleconsultation platform offering psychological support and remote medical consultations. It operates as a franchise network with direct-to-consumer intake via a toll-free phone line and website forms, billing clients on a usage-based hourly basis with no minimum hours required.
Is serenis a public or private company?
serenis is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was serenis founded?
serenis was founded in 2014.
How does serenis make money?
One revenue line is on record: home care services (hourly billing).
Who are serenis's main competitors?
Broad incumbents on record are Bayshore Home Health, SE Health (Saint Elizabeth Health Care) and CBI Health Group. Direct peers are Vivo Home Health Care, ComForCare, Amika, Maple, ParaMed Home Health Care, Home Instead (Canada) and Dialogue Health.
Does serenis have an API?
No public API is recorded for serenis.
What industry is serenis in?
serenis's product category is Home Healthcare Services. Its primary akta.pro industry code is HSABAHAJ, Private Duty 24/7 Nursing (RN/LPN) In-Home Care. Its NAICS code is 62412 and its SIC code is 8082.