911simulators.com

What 911simulators.com does

911 Simulators, a subsidiary of Florida-based SAVE Corporation (founded 1984), designs and sells turn-key 911 call-taking and dispatching simulation systems used to train public safety telecommunicators. The flagship product, the OmniComm E911 Simulator, replicates a real-world public safety answering point with high-definition displays, surround sound, and realistic phone, radio, and Computer-Aided Dispatch (CAD) interfaces, along with built-in NCIC and DMV database integration, configurable ANI/ALI with latitude/longitude coordinates, dynamic mapping, audio recording/playback, supervisor monitoring, and a scenario customization layer that supports scenarios from routine traffic stops to multi-agency incidents.

The company serves two primary verticals: public safety agencies (police, fire, EMS dispatch training) and educational institutions (high schools and technical colleges offering public safety, criminal justice, and emergency management CTE programs), with a secondary call-center product line addressing phone etiquette and customer service training. Each sale bundles hardware, software, on-site installation, train-the-trainer services, and 24/7 technical support; pricing is quote-based and not publicly disclosed. Go-to-market is sales-led and event-driven, with the company exhibiting at flagship industry conferences (APCO, NENA, Navigator, ACTE Vision) and leveraging long-standing partnerships with APCO, IAED, NENA, ACTE, CALEA, and LAPSEN for referral and credibility. 911 Simulators emerged as an independent operating entity under SAVE Corporation in 2025, with Chris Lieber taking leadership following founder Tony Sanders' earlier stewardship of the parent.

Name

911simulators.com

Legal name

911Simulators / SAVE Corporation

Website

https://911simulators.com

Company type

Private

Founded year

1984

Operating status

Operating

Short description

911 Simulators, a subsidiary of SAVE Corporation, sells turn-key 911 dispatch and call-taking training simulators with phone, radio, and CAD interfaces for public safety agencies, high schools, technical colleges, and commercial call centers.

Ownership category

akta.pro rank

Product category

Emergency Communications Training Simulators

NAICS

Computer Systems Design Services (541512), Computer Terminal and Other Computer Peripheral Equipment Manufacturing (334118)

SIC

Services-Computer Integrated Systems Design (7373), Communications Equipment, Nec (3669)

akta.pro primary industry

Public Safety Communications / 911 Telecommunicator Training (EDAOAMAH)

akta.pro secondary industries

Emergency Communications & Dispatch (911/112/999, PSAP) (BPAIAGAD), Safety, Compliance & Risk Training Simulations (EHS, OSHA, Hazard Response) (EDAFAJAD)

Keywords

• 911 dispatch training
• Emergency communications simulation
• Public safety training systems
• CAD simulation systems
• Dispatcher certification equipment

Headquarters

HQ city

New Smyrna Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Technology or R&D, Marketing or Sales, Personnel, Operations

Revenue model

1. OmniComm E911 Simulator Sales: Sale of turn-key simulation systems including hardware and software components for 911 dispatch training. The system is designed for installation in classrooms and training facilities, with costs varying based on configuration and facility requirements.
2. Installation Services: Professional installation services for the simulator systems in any type of facility, from classrooms to specialized training centers.
3. Training for Trainers: On-site training provided to educators and trainers to effectively incorporate simulators into their curriculum.
4. Technical Support: Ongoing technical support services for installed systems including around-the-clock assistance.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

911 Simulators designs, sells, and installs turn-key OmniComm E911 Simulator systems for training 911 dispatchers and call takers. The systems combine hardware (high-definition displays, surround sound, realistic phone/radio/CAD workstations) with proprietary software (NCIC/DMV database integration, configurable ANI/ALI, dynamic mapping, scenario customization) to replicate real-world public safety answering points. Deliverables include on-site installation, training for trainers, and ongoing technical support for educational institutions and public safety agencies across the United States.

Product overview

911 Simulators, a subsidiary of SAVE Corporation, provides a comprehensive suite of 911 call-taking and dispatching training simulators designed for emergency services personnel. The core product portfolio consists of the Omni-Comm E911 Simulators (the flagship 'REAL 9-1-1 Training Certification Simulator'), the Phone Simulation Program, Public Safety Agencies Simulators, and Schools/Technical College Simulators. These turn-key systems include high-definition displays, surround sound, realistic phone/radio/CAD interfaces, built-in NCIC and DMV databases, configurable ANI/ALI, dynamic mapping, customizable scenario creation, and comprehensive installation, training, and ongoing technical support. The simulators replicate real-world 911 call center environments for certification preparation and ongoing dispatcher training.

Differentiator

Problem solved

Functional benefit

Brands

• Omni-Comm E911 Simulators: State-of-the-art reality simulation training system offering Phase II E911 and NEX-GEN simulators for public safety training and certification.
• SAVE Corporation Phone Simulation Software

Products and services

• OmniComm E911 Simulator

Quantifiable outcome

• Cost savings for ongoing training for current dispatchers with new technologies
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

Six partnerships are on record, tiered core and minor.

• APCO (Association of Public-Safety Communications Officials)coreGTM or Marketing PartnerLong-standing partnership with APCO, an internationally recognized organization for public safety communications. 911 Simulators participates in APCO conferences and maintains exhibition presence, leveraging APCO's credibility and industry standing for marketing and lead generation.
• IAED (International Academies of Emergency Dispatch)coreStrategic or Co-development PartnerPartnership with IAED, one of two internationally recognized certification institutions partnered with SAVE Corporation for public safety certification programs. Provides certification pathways for training programs using 911 Simulators products.
• NENA (National Emergency Number Association)coreGTM or Marketing PartnerEnduring partnership with NENA for industry standards and professional development. 911 Simulators actively participates in NENA conferences and leverages the partnership for industry credibility and customer acquisition.
• ACTE (Association for Career and Technical Education)coreGTM or Marketing PartnerPartnership with ACTE for career and technical education initiatives. 911 Simulators participates in ACTE Vision conferences and leverages the relationship for educational institution outreach and Perkins Grant program connections.
• CALEA (Commission on Accreditation for Law Enforcement Agencies)minorGTM or Marketing PartnerAssociation with CALEA for law enforcement accreditation standards. Provides industry credibility and access to law enforcement training market.
• LAPSENminorGTM or Marketing PartnerPartnership with LAPSEN (Louisiana Personnel and Standards Enforcement Network) for public safety training standards in Louisiana region.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• PowerPhone: Direct peer: PowerPhone provides 911 call-taking, EMD, and emergency dispatch training, certification, and quality assurance tools to PSAPs—overlapping directly with 911 Simulators' public safety training audience and product scope.
• Priority Dispatch Corp: Direct peer: Priority Dispatch provides the ProQA/ AQUA triage, EMD/EPD certification, and dispatch protocols used by 911 telecommunicators—the same audience and skill domain targeted by 911 Simulators' simulator platform.

Broad incumbents

• CentralSquare Technologies: Broad incumbent: CentralSquare is a large public safety software vendor (CAD, RMS, records) serving the same PSAP and public safety agency buyers as 911 Simulators, and competes for technology and training budget even though it does not sell dedicated dispatch simulators.
• Motorola Solutions: Broad incumbent: Motorola Solutions' CommandCentral suite includes CAD and 911/dispatch systems sold to the same public safety agencies, and its training/enablement programs sit adjacent to 911 Simulators' offering.
• NICE (NICE Systems): Broad incumbent: NICE provides 911 audio recording, analytics, and quality assurance used inside PSAPs—an adjacent capability within the same emergency communications training environment.

Emerging players

• Exacom: Emerging player: Exacom supplies call/recording and logging systems for 911/EOC operations—relevant to the same PSAP customers, with overlap on training/QA workflows rather than full simulator environments.
• FAAC: Emerging player: FAAC builds simulation and training systems for emergency response and public safety (including use-of-force and incident training), making it a partial-overlap peer in the simulation modality used by 911 Simulators.

Others

• ESO Solutions: Others: ESO provides training, EMS reporting, and operational software serving public safety and EMS agencies—an adjacent ecosystem participant to 911 Simulators' end customers, though focused on EMS/reporting rather than dispatch simulation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 911simulators.com