New England Adjustment Company

Name

New England Adjustment Company

Legal name

New England Adjustment Company

Website

https://neadjusters.com

Company type

Private

Founded year

1963

Operating status

Operating

Ownership category

akta.pro rank

Product category

Public Insurance Adjusting Services

NAICS

Claims Adjusting (524291), Other Insurance Related Activities (52429)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Claims Advocacy & Loss Recovery Services (FSAEADAH)

akta.pro secondary industry

Catastrophe Claims & Loss Adjustment Services (FSAOACAO)

Keywords

• Public insurance adjusting
• Property damage claims
• Policyholder advocacy
• Insurance claim representation
• Claims management services

Headquarters

HQ city

Newton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Contingency-based Claims Services: Public adjusters work strictly on contingency, with compensation based solely on a percentage of the settlement. Compensation is received only at the conclusion of the process after the policyholder has received their settlement check. This is an outcome-based revenue model where the company only gets paid when the customer receives their settlement.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels2 records

Core offering

New England Adjustment Company is a public insurance adjusting firm that represents policyholders in property damage and insurance loss claims against their insurance carriers. The firm delivers end-to-end claim management through a five-step process covering emergency property protection, insurance policy analysis, damage evaluation, claim presentation, and settlement negotiation. All work is handled in-house by the firm's own staff rather than outsourced to independent estimators.

Product overview

New England Adjustment Company (NEAC) is a public insurance adjusting firm that has operated since 1963, offering a single unified service: professional representation for policyholders in insurance claims. The company operates through its NEAC 5-Step Claims Process, which encompasses emergency property protection, insurance policy analysis, damage evaluation, claim presentation, and settlement negotiation. All claim handling is performed in-house by the company's own staff, distinguishing it from competitors who may outsource to independent estimators. The firm is licensed in Massachusetts, New Hampshire, and Rhode Island, and holds membership in NAPIA (National Association of Public Insurance Adjusters).

Differentiator

Problem solved

Functional benefit

Products and services

• Public Insurance Adjusting Services Professional representation of policyholders in insurance claims against their insurance companies for property damage losses. The service covers emergency property protection, insurance policy analysis, structural and contents damage evaluation, claim presentation, and negotiation for maximum settlement. It is offered to homeowners and business owners in Massachusetts, New Hampshire, and Rhode Island.

Quantifiable outcome

• $250 Million+ collected for over 25,000 customers over company history
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• National Association of Public Insurance Adjusters (NAPIA)coreOthersProfessional membership organization. Stanley Baron has been a member for over 30 years. The company continues education annually through NAPIA and other local and national associations.

Scale indicators5 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Adjusters International: A national public adjusting firm that represents policyholders in property insurance claims. Stanley Baron was previously a Member Firm of Adjusters International, making it the most directly comparable peer by service offering and customer base.
• Glatfelter Public Adjusters: An established public adjusting firm serving property owners with property damage claims across multiple states. Comparable to NEAC as a contingency-fee public adjuster focused on residential and commercial property losses.
• Heritage Adjustment Bureau: Multi-state public adjusting firm providing claim representation to policyholders on property losses. Comparable to NEAC in service scope (policyholder-side claim advocacy) and contingency-based fee structure.
• Carlucci & Company Public Adjusters: Long-standing public adjusting firm representing policyholders in property insurance claims. Comparable to NEAC in business model, customer type (homeowners/business owners), and contingency-based fee structure.
• Statewide Public Adjusters: Regional public adjusting firm serving policyholders with property damage claims. Comparable to NEAC in customer segment and service offering of claim negotiation and settlement maximization.
• LMR Public Adjusters: Public adjusting firm representing policyholders in property and business interruption claims. Comparable to NEAC in the policyholder-advocate positioning and contingency fee model.
• GreenSky Public Adjusters: Public adjusting firm that advocates for policyholders in property damage claims. Comparable to NEAC in target customer, contingency pricing, and representation-focused service model.
• Insurance Claim Recovery Group: Public adjuster focused on maximizing property insurance claim settlements for homeowners and businesses. Directly comparable to NEAC's value proposition of settlement maximization and contingency-based compensation.
• Eagle Public Adjusters: Regional public adjusting firm representing policyholders on property insurance claims. Comparable to NEAC in service offering, customer type, and contingency-based revenue model.

Emerging players

• Allcat Claims Service: Independent claims handling and public adjusting services for property losses. Comparable to NEAC's core service of representing policyholders, with a broader geographic footprint but similar use-case focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/new-england-adjustment-co

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New England Adjustment Company