What EerstelijnsZorg Zoetermeer does

EerstelijnsZorg Zoetermeer (EZZ) is a Dutch primary care support organization headquartered in Zoetermeer, founded in 1974, that coordinates, houses, and provides shared services to independent primary care providers operating across the Zoetermeer region. The organization supports over 50 general practitioner practices and a broad base of allied primary care providers (pharmacists, physiotherapists, psychologists, dietitians, midwives, youth healthcare professionals, and district nurses) through 15 health centers and group practices spanning every major Zoetermeer neighborhood, plus the Huisartsenpost (after-hours GP post) and Dienstapotheek (emergency pharmacy) co-located at Haga Hospital's acute care center.

The organization's core offering is structural rather than a single software or clinical product: it provides facility management, automation, administrative support, and coordination infrastructure that allows independent providers to operate collectively. It also runs Ketenzorg chronic disease programs (Asthma, COPD, cardiovascular disease, Type 2 Diabetes, Dementia, Palliative care), produces Wijkscans neighborhood-level health data reports, and acts as the regional counterpart to hospital-based acute care through its 2025 co-launch of Spoedzorg Zoetermeer with HagaZiekenhuis and Fundis.

EZZ generates revenue primarily through the standard Dutch healthcare billing model: declarations are submitted to health insurers (zorgverzekeraars) for services rendered, with patients remaining ultimately liable and subject to a 10% administrative surcharge (minimum EUR 10) on non-covered amounts, 30-day payment terms, and statutory interest on default. The organization is privately held, employs approximately 400 staff, and shows no evidence of external investment or institutional ownership.

Name

EerstelijnsZorg Zoetermeer

Legal name

EerstelijnsZorg Zoetermeer

Website

https://eerstelijnszorgzoetermeer.nl

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

101–250 employees

Short description

EerstelijnsZorg Zoetermeer is a Dutch primary care support organization founded in 1974 that coordinates, houses, and provides shared services to GPs, pharmacists, physiotherapists, and allied providers across 15 health centers in Zoetermeer, including emergency and chronic care programs.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

Keywords

• Primary healthcare services
• General practice coordination
• Community health centers
• Chronic disease management
• Emergency primary care

Headquarters

HQ city

Zoetermeer

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Healthcare service billing: Revenue generated through healthcare service declarations to health insurers (zorgverzekeraars). Patients are ultimately responsible for payments and may be billed directly if insurance does not cover services. Administrative fees of 10% apply for non-insurer-covered services with minimum of €10.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels1 record

Core offering

EerstelijnsZorg Zoetermeer is a primary healthcare support organization that coordinates and delivers first-line healthcare services to residents of Zoetermeer, Netherlands. It operates 15 health centers and group practices that house general practitioners, pharmacies, physiotherapists, psychologists, dietitians, midwives, youth healthcare, and district nurses. The organization also manages the after-hours Huisartsenpost (GP post) and Dienstapotheek (emergency pharmacy) at Haga Hospital's acute care center, and runs Ketenzorg (chain care) programs for chronic conditions.

Product overview

EerstelijnsZorg Zoetermeer operates as a primary care support organization managing a network of general practitioners, pharmacies, physiotherapists, and other first-line healthcare providers across 15 health centers in Zoetermeer. The organization provides both direct care services (Huisartsenzorg, Apotheek, Fysiotherapie) and coordinated care programs (Ketenzorg for chronic conditions like Asthma, COPD, Diabetes, and cardiovascular disease). It also manages the Huisartsenpost (after-hours emergency GP care) and Dienstapotheek (emergency pharmacy) at the Haga Hospital's acute care center. Additional services include district nursing, youth healthcare, midwifery, and psychological services. The organization also produces Wijkscans (neighborhood health scans) for data-driven community health management.

Differentiator

Problem solved

Functional benefit

Products and services

• Huisartsenzorg (GP Care) Primary care services provided by general practitioners (huisartsen) offering consultations, treatments, and referrals for patients in Zoetermeer.
• Apotheek (Pharmacy) Pharmaceutical services including medication dispensing, advice, and management for patients.
• Fysiotherapie/Oefentherapie (Physiotherapy/Exercise Therapy) Physical therapy and exercise therapy services for rehabilitation and mobility improvement.
• Psycholoog (Psychology) Mental health services provided by psychologists for emotional and psychological support.
• Diëtist (Dietitian) Nutritional counseling and diet management services for various health conditions.
• Jeugdgezondheidszorg (Youth Healthcare) Healthcare services focused on the health and well-being of children and adolescents.
• Verloskundige (Midwifery) Prenatal and postnatal care services for expecting and new mothers.
• Wijkverpleging (District Nursing) Nursing care services provided in patients' homes for those who need medical assistance outside clinical settings.
• Ketenzorg (Chain Care Programs) Coordinated care programs for chronic conditions including Asthma, COPD, Cardiovascular disease, Type 2 Diabetes, Dementia, and Palliative care, where healthcare providers collaborate to deliver integrated treatment.
• Huisartsenpost (After-hours GP Post) Emergency primary care services outside regular office hours, located at Centrum acute zorg at the Haga Hospital.
• Dienstapotheek (Emergency Pharmacy) Emergency pharmacy services for urgent medication needs outside regular pharmacy hours, located at Centrum acute zorg at the Haga Hospital.
• Gezondheidscentra (Health Centers) Integrated healthcare facilities housing multiple primary care providers (GPs, pharmacies, physiotherapists) in 15 health centers across Zoetermeer.
• Wijkscans (District Scans) Neighborhood-level health data reports and indicators for different areas in Zoetermeer, including health statistics, demographics, and community health metrics to support targeted care delivery.
• Spoedzorg Zoetermeer (Emergency Care Zoetermeer) Coordinated emergency primary care service launched by HagaZiekenhuis, EerstelijnsZorg and Fundis to provide acute primary care services outside office hours.

Quantifiable outcome

• Supports approximately 400 employees and 15 health centers across Zoetermeer

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• HagaZiekenhuiscoreStrategic or Co-development Partner · 7 October 2025Haga Hospital, EerstelijnsZorg Zoetermeer, and Fundis jointly launched Spoedzorg Zoetermeer (Emergency Care Zoetermeer) to provide coordinated emergency primary care services. The Huisartsenpost and Dienstapotheek are located in the Centrum acute zorg at Haga Hospital.
• FundiscoreStrategic or Co-development Partner · 7 October 2025Fundis, together with Haga Hospital and EerstelijnsZorg Zoetermeer, started Spoedzorg Zoetermeer for coordinated emergency primary care services.
• Thuisarts.nlminorOthersEerstelijnsZorg Zoetermeer directs patients to Thuisarts.nl, a website developed by the Dutch College of General Practitioners (NHG), for reliable health information. This is a referral/partnership for patient education.
• Moetiknaardedokter.nlminorOthersEerstelijnsZorg Zoetermeer directs patients to Moetiknaardedokter.nl to help determine if a doctor visit is necessary. Partnership for patient triage and self-care guidance.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Coöperatie Cohesie: Regional Dutch primary care cooperative supporting GPs and allied providers in the Nijmegen area. Closely comparable as another regional eerstelijnszorg organization with shared back-office, ICT, and care coordination services.
• Dokterszorg: Dutch regional organization providing support, after-hours GP services, and acute care coordination. Comparable to EZZ for its role in huisartsenpost operations and regional primary care support infrastructure.
• Arts en Zorg: Dutch primary care organization operating GP practices and health centers across multiple regions. Directly comparable to EZZ in its model of supporting GPs and multidisciplinary primary care providers under a unified organizational umbrella.

Emerging players

• Oak Street Health: US value-based primary care provider focused on Medicare patients with multidisciplinary clinics. Comparable in its multi-disciplinary clinic model and emphasis on coordinated chronic care programs analogous to EZZ's ketenzorg portfolio.

Broad incumbents

• Privia Health: US-based medical group and physician network enabling independent practices with shared technology, population health, and back-office services. Comparable business model to EZZ's regional coordination and shared-services approach for independent providers.
• Centene Corporation: Large managed care company operating government-sponsored health plans with care coordination at scale. Relevant as a much larger incumbent demonstrating the strategic value of integrating primary care coordination with payer functions.

Others

• Thuisarts.nl (NHG): Dutch GP-developed patient information platform operated by the Dutch College of General Practitioners. EZZ actively refers patients here; relevant as an adjacent ecosystem player in the Dutch primary care information layer.
• ZorgDomein: Dutch healthcare coordination platform enabling referrals between primary care, hospitals, and other providers. Relevant ecosystem peer as a technology-enabled care coordination layer operating in the same Dutch primary care workflow EZZ manages.
• HagaZiekenhuis: Hospital partner in the Spoedzorg Zoetermeer collaboration and host of EZZ's Huisartsenpost and Dienstapotheek. Strategic ecosystem partner rather than a competitor, illustrating how EZZ's model integrates with acute hospital infrastructure.

Regional players

• Stichting RHO: Federation of regional Dutch primary care organizations (RHO's) providing shared services to member groups. Comparable as an aggregator of regional eerstelijnszorg organizations — EZZ could plausibly align with or benchmark against the RHO network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/eerstelijnszorg-zoetermeer

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EerstelijnsZorg Zoetermeer