service champions (champions group holdings)

What service champions (champions group holdings) does

Service Champions is a privately held residential home services company founded in 2001 and headquartered in Brea, California, operating under the legal name Service Champions (associated with Champions Group Holdings). The company delivers HVAC (heating, ventilation, and air conditioning), plumbing, and drain services to homeowners across four Southern California counties — Los Angeles, Orange, Riverside, and San Bernardino — through three regional offices in Brea, Colton, and Murrieta. Its service portfolio spans cooling (AC repair/installation/maintenance, heat pumps, mini-splits, indoor air quality, air duct services), heating (furnace repair, installation, and maintenance), plumbing (repair, inspection, repiping, water heaters, tankless systems, sump pumps, gas lines, kitchen/bath plumbing, water filtration, slab leak detection), and drain services (clearing, rooter, hydro jetting, camera inspection, trenchless sewer repair). The company holds Diamond Certified status for 19 consecutive years, BBB A+ accreditation, and EPA Lead-Safe certification.

The company's core operational technology is a field service delivery model in which licensed technicians are dispatched in fully stocked service vehicles capable of completing 93% of repairs in a single visit. Customers are acquired through direct-to-consumer channels including phone scheduling, online booking, local SEO-optimized service-area landing pages, paid search promotions, and seasonal offers (e.g., Summer Savings), with retention supported by a CHAMP-Rewards loyalty membership. Service Champions services and repairs most major equipment brands including Carrier, Trane, Lennox, Goodman, and Rheem, and provides financing options including 12-month no-interest payment plans on equipment purchases.

Revenue is generated through three streams: on-demand service fees (diagnostic and labor charges per service call), equipment and parts sales (HVAC units, water heaters, tankless systems, sump pumps, water filtration), and recurring membership revenue from CHAMP-Rewards. Pricing is primarily quote-based with publicly listed diagnostic fees ranging from $69 to $99 and seasonal tune-up offerings in the $47-$88 range. The company markets across social media (Facebook, X, YouTube, Instagram, Pinterest), engages in community sponsorships (Make-A-Wish, Homes For Our Troops, Special Olympics of Southern California), and pursues trust-signal awards (Diamond Certified, OC Register People's Choice, Inland Empire Reader's Choice, Angi Super Service Award) to drive top-of-funnel demand in a category where reputation is the primary purchase driver.

Name

service champions (champions group holdings)

Legal name

Service Champions

Website

https://servicechampions.com

Company type

Private

Founded year

2001

Operating status

Operating

Short description

Service Champions is a privately held residential HVAC, plumbing, and drain services provider founded in 2001, serving homeowners across four Southern California counties (Los Angeles, Orange, Riverside, San Bernardino) from three regional offices via fully stocked service trucks.

Ownership category

akta.pro rank

Product category

Residential HVAC and Plumbing Services

NAICS

Services to Buildings and Dwellings (5617), Other Services to Buildings and Dwellings (561790)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Commercial Water Heater & Boiler Service (HSAOACAJ)

Keywords

• Residential HVAC services
• Plumbing repair services
• Drain cleaning services
• Home heating cooling
• Indoor air quality

Headquarters

HQ city

Brea

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. On-Demand Service Fees: Residential homeowners pay diagnostic fees and labor charges for individual repair, maintenance, and installation services. Revenue is transaction-based per service call with no recurring subscription required, though the CHAMP-Rewards membership program creates a recurring revenue component.
2. Equipment and Parts Sales: Revenue from selling and installing HVAC equipment (air conditioners, furnaces, heat pumps, mini-splits), water heaters, tankless water heaters, sump pumps, gas lines, water filtration systems, and related fixtures.
3. CHAMP-Rewards Membership: A loyalty/membership program that provides ongoing benefits to residential customers, generating recurring membership revenue and fostering customer retention.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Service Champions is a Southern California home services provider that delivers residential plumbing, drain, heating, cooling, and indoor air quality services directly to homeowners. The company operates a field-service model with fully stocked service trucks, enabling same-day diagnosis and first-visit repair completion across more than 90% of jobs. It also offers a recurring maintenance membership program (CHAMP-Rewards) and consumer financing for larger equipment installations.

Product overview

Service Champions is a home services company offering a comprehensive portfolio of HVAC (heating, ventilation, and air conditioning), plumbing, and drain services for residential properties in Southern California. The company operates as a unified service platform with distinct but interconnected service categories: Cooling Services (AC repair, installation, maintenance, heat pumps, mini-splits, air quality, ductwork), Heating Services (furnaces, heating systems), Plumbing Services (repair, inspection, repiping, water heaters, tankless systems, sump pumps, gas lines, fixtures), and Drain Services (clearing, sewer lines, hydro jetting, camera inspection). The company also offers a CHAMP-Rewards membership program and financing options. Service technicians service and repair most major equipment brands including Carrier, Trane, Lennox, Goodman, Rheem, and others. The company holds Diamond Certified status (19 consecutive years), BBB A+ accreditation, and EPA Lead-Safe certification.

Differentiator

Problem solved

Functional benefit

Brands

• CHAMP-Rewards: Loyalty/membership rewards program offering priority scheduling and benefits for repeat customers.

Products and services

• Cooling Services

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Seven partnerships are on record, tiered minor.

• Make-A-WishminorOthersService Champions partners with Make-A-Wish, supporting wish-granting activities for children with critical illnesses. This is a charitable community partnership focused on social impact rather than commercial gain.
• Homes For Our Troops (HFOT)minorOthersService Champions is a proud supporter of Homes For Our Troops, an organization that builds specially adapted custom homes for severely injured post-9/11 veterans. Partnership involves charitable support and community engagement.
• Brea Olinda High School WildcatsminorOthersService Champions supports Brea Olinda High School Wildcats athletics and school programs as part of local community investment.
• Special Olympics of Southern CaliforniaminorOthersService Champions partners with Special Olympics of Southern California, supporting athletic programs for athletes with intellectual disabilities.
• CHiPs for Kids Toy DriveminorOthersService Champions participates in the California Highway Patrol's CHiPs for Kids Toy Drive, a holiday charitable initiative supporting underprivileged children in the Southern California region.
• Good Morning BreaminorOthersService Champions supports Good Morning Brea, a local community media program promoting local events and businesses in the Brea area.
• CBS 2 / KCAL 9minorOthersService Champions appears alongside local media partners CBS 2 and KCAL 9 as part of the CHiPs for Kids Toy Drive initiative.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Roto-Rooter: National residential plumbing, drain, and water damage services brand. Direct competitor to Service Champions in drain clearing and plumbing service categories across Southern California, with similar in-home technician dispatch model.
• Mr. Rooter Plumbing: Neighborly-branded residential plumbing and drain franchise. Competes directly with Service Champions in plumbing repair, water heaters, and drain clearing, with similar 24/7 emergency service positioning and technician-dispatch delivery.
• One Hour Heating & Air Conditioning: Neighborly-branded residential HVAC franchise. Directly comparable to Service Champions' cooling and heating service lines, with similar on-time guarantees, same-day service model, and technician-in-truck dispatch.
• Benjamin Franklin Plumbing: Neighborly-branded residential plumbing franchise with on-time guarantees. Competes with Service Champions in plumbing repair, water heaters, and drain services, with similar punctuality-focused value proposition.
• ARS / Rescue Rooter: American Residential Services (ARS/Rescue Rooter) operates residential HVAC, plumbing, and drain services nationally. Direct competitor across all three of Service Champions' core service categories, with comparable 24/7 emergency service model.
• Goettl Air Conditioning & Plumbing: Regional residential HVAC and plumbing provider based in the Southwest U.S. Overlaps with Service Champions in Southern California markets across heating, cooling, and plumbing service categories.

Broad incumbents

• ServiceMaster Brands: Large franchise-based home services company covering HVAC, plumbing, restoration, and pest control. Overlaps with Service Champions in HVAC and plumbing, but operates as a multi-brand franchise platform rather than a regional specialist.

Others

• Angi Leads (Angi Inc.): Home services marketplace that connects homeowners to local contractors including HVAC, plumbing, and drain providers. Not a direct operational peer but a key customer acquisition channel for Service Champions and a competitive dynamic shaping the industry.

Emerging players

• Frontdoor (home warranty): Home warranty and on-demand home services platform serving residential customers with HVAC, plumbing, and appliance repair. Comparable residential end-customer base but operates via membership/warranty model rather than transactional dispatch.
• HomeServe USA: Home repair and warranty provider offering plumbing, HVAC, and electrical coverage to residential customers through municipal partnerships. Comparable residential target customer but different business model focused on warranty/subscription.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/servicechampsS
• YouTubeyoutube.com/user/ServiceChampionsHVAC
• Facebookfacebook.com/ServiceChampions
• Instagraminstagram.com/servicechampions
• Pinterestpinterest.com/schampionshvac
• LinkedInlinkedin.com/company/service-champions-plumbing-heating-ac

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about service champions (champions group holdings)