abacus plumbing

What abacus plumbing does

Abacus Plumbing, Air Conditioning & Electrical is a multi-trade residential and commercial home services company founded in 2003 by Alan O'Neill in Austin, Texas. The firm provides plumbing, HVAC, electrical, drain and sewer, and water quality services across the Austin and Houston metropolitan areas, serving residential homeowners as its primary customer base alongside a smaller commercial segment. The legal entity is NEW ABACUS, LLC, incorporated in Delaware, and the company operates as a wholly owned subsidiary of Wrench Group, LLC, a diversified home services holding company headquartered in Sarasota, Florida.

The company's core service portfolio spans five inter-related trades: Plumbing (repairs, water heaters, slab-leak detection, repiping, gas-line service, plumbing inspections); AC & Heating (air conditioning and heating repair, replacement, tune-ups, attic insulation, indoor air quality); Electrical (panel replacement, Generac backup generators, surge protection, rewiring, GFCI and LED lighting installations); Drain & Sewer (cleaning, hydro-jetting, BioOne drain maintenance, under-slab plumbing); and Water Quality (softeners, reverse osmosis, carbon filtration). Underlying technology is operational rather than product-software-driven, comprising GPS-equipped fully stocked service trucks, an online scheduling platform, SMS messaging, a VIP membership portal, and a branded smart product called the iFLO Pro AC Drain Line Cleaner. No proprietary AI/ML platform, patented technology, or third-party integrations are disclosed.

Revenue is generated through three primary streams: quote-based on-demand service fees for one-time repair and installation work; equipment sales and installations (water heaters, AC units, generators, electrical panels) supported by financing options including zero-down HVAC financing and water-heater financing starting at $2,299; and the VIP All In One Membership, a recurring subscription bundling Club (plumbing), BAM (HVAC), and AMP (electrical) maintenance programs with service discounts and priority scheduling. The company operates three disclosed locations (two in Austin, one in Houston) and reaches customers through phone (24/7), online booking, and field service delivery. Marketing combines SEO, a 100+ post content blog, local sponsorships, PR on regional TV outlets, and profiles on consumer review platforms including Angie's List, BBB, Home Advisor, Best Pick Reports, and Nextdoor.

Name

abacus plumbing

Legal name

NEW ABACUS, LLC

Website

https://abacusplumbing.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

Abacus Plumbing, Air Conditioning & Electrical is a Texas-based multi-trade home services company providing plumbing, HVAC, electrical, drain/sewer, and water-quality services to residential and commercial customers across the Austin and Houston metro areas, operating as a wholly owned subsidiary of Wrench Group, LLC.

Ownership category

akta.pro rank

Product category

Residential Plumbing and HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Water Supply and Irrigation Systems (22131)

SIC

Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Pumps & Pumping Equipment (3561)

akta.pro industry

PRIMARYIMAFALAC

Plumbing & Pipefitting Contracting

Industrials, Manufacturing & Construction/Construction & Civil Engineering/Specialty Trade Contractors (MEP, HVAC, Plumbing, Electrical)

SECONDARYHSAOAAAG

Sump Pump & Sewage Ejector Pump Installation & Repair

Home & Personal Services/Plumbing, Electrical & HVAC Services/Plumbing Installation & Repair

SECONDARYHSAOAMAL

Emergency Commercial Plumbing Response

Home & Personal Services/Plumbing, Electrical & HVAC Services/Emergency Plumbing Services

SECONDARYHSAOAKAF

Gas Appliance Hookup & Disconnect (Stoves, Dryers, Fireplaces, Grills)

Home & Personal Services/Plumbing, Electrical & HVAC Services/Gas Line Installation, Inspection & Repair

Keywords

• Plumbing services
• HVAC repair
• Electrical services
• Drain cleaning
• Water heater installation

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. On-Demand Service Fees: Revenue is generated from residential and commercial service calls for plumbing, HVAC, air conditioning, and electrical repairs and installations. Pricing is quote-based with upfront pricing disclosed before work begins. Services include emergency 24/7 response.
2. Equipment Sales and Installation: Revenue from selling and installing equipment including water heaters (tank and tankless), air conditioning units, backup generators, electrical panels, water softeners, and air filtration systems. Includes financing options such as zero-down HVAC financing.
3. VIP Maintenance Memberships: Recurring revenue through VIP All In One Membership offering ongoing maintenance visits, service and repair discounts, priority scheduling, and bundled maintenance programs for plumbing (Club), HVAC (BAM), and electrical (AMP) systems.
4. Financing and Referral Programs: The company offers financing options including HVAC project financing and participates in Austin Energy rebates. Referral programs may also generate revenue through customer referrals.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Abacus Plumbing, Air Conditioning & Electrical delivers residential and commercial plumbing, HVAC, electrical, drain and sewer, and water quality services across the Austin and Houston metro areas in Texas. Technicians are dispatched 24/7 in fully stocked trucks to perform repairs, installations, and preventive maintenance, supported by quote-based upfront pricing and recurring VIP membership maintenance plans.

Product overview

Abacus Plumbing, Air Conditioning & Electrical operates as a multi-service home repair and maintenance company offering integrated plumbing, HVAC, electrical, drain/sewer, and water quality services through a network of service locations in Austin and Houston, Texas. The company's core product portfolio centers on four primary service lines: Plumbing Services (repairs, water heaters, slab leaks, gas lines, inspections), AC & Heating Services (HVAC repair, installation, air quality), Electrical Services (panels, generators, lighting, wiring), and Drain & Sewer Services (cleaning, hydro-jetting, sewer repair). These core services are supported by add-on programs including the VIP Maintenance Membership (offering preventive maintenance plans with service discounts), Lifetime Warranty programs for water heaters/HVAC/electrical panels, Water Quality Services (softeners, filtration), and Backup Generator Services (Generac-certified). The company serves both residential and commercial customers across the greater Austin metro area including Round Rock, Cedar Park, Pflugerville, Georgetown, Leander, and Lakeway. Founded in 2003, the company operates as a wholly-owned subsidiary of Wrench Group, LLC and provides 24/7 emergency service availability.

Differentiator

Problem solved

Functional benefit

Brands

• Abacus VIP Membership: Annual membership program offering maintenance visits, VIP service and repair discounts, including ProConnect, Club Plumbing Maintenance, BAM HVAC Maintenance, and AMP Electrical Maintenance options.
• Abacus Lifetime Warranty

Products and services

• Plumbing Services Comprehensive plumbing repair, installation, and inspection services for residential and commercial properties including water heater repair and replacement, slab leak detection, repiping, gas line repair, garbage disposal service, and shower and tub installation.
• AC & Heating Services HVAC repair, replacement, installation, and tune-up services for air conditioning and heating systems, including air duct optimization, attic insulation and ventilation, and clean air purification solutions.
• Electrical Services Full-service electrical contracting including electrical panel replacement, backup generator installation, whole-house surge protection, ceiling fan and outdoor lighting installation, rewiring, GFCI outlet installation, LED lighting, and electrical safety inspections.
• Drain & Sewer Services Drain and sewer services including drain maintenance with BioOne Drain Cleaner, drain cleaning, sewer line service, hydro-jetting, under-slab plumbing, and 24/7 emergency response with sewer camera inspection technology.
• Water Quality Services Water treatment solutions including water softener maintenance and installation, reverse osmosis water filtration, carbon water filtration, and whole-house water treatment systems addressing Austin's hard water conditions.
• Backup Generator Installation Generac-certified standby and backup generator installation, maintenance, and GenConnect Generator Maintenance program services for residential and commercial properties.
• Abacus VIP Maintenance Membership Annual maintenance membership offering maintenance visits, VIP service and repair discounts, priority scheduling, and bundled Club Plumbing Maintenance, BAM HVAC Maintenance, AMP Electrical Maintenance, and ProConnect sub-programs with portal access.
• Abacus Lifetime Warranty Extended warranty program covering Water Heater Lifetime Warranty, HVAC Lifetime Warranty, and Electrical Panel Lifetime Warranty for installed equipment and systems.
• Indoor Air Quality Services Indoor air quality solutions including air duct analysis and cleaning, air duct optimization, clean air purification, and UV air sanitizer installation to address allergens, dust, and airborne bacteria.
• Financing Services Flexible financing options including zero-down HVAC financing, water heater financing starting at $2,299 for garage install, Abacus Project Financing, and coordination with Austin Energy rebates for energy-efficient installations.

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Wrench Group, LLC (Parent Company)coreOthersAbacus Plumbing, Air Conditioning & Electrical is a wholly owned subsidiary of Wrench Group, LLC, a home services holding company based in Sarasota, Florida. The parent company operates multiple home services brands across the US and provides administrative, legal, HR, and financial support to its subsidiaries.

Scale indicators5 records

Direct peers

• Roto-Rooter: National plumbing and drain cleaning service provider offering residential and commercial plumbing, sewer, and water damage services. Directly comparable to Abacus on core plumbing and drain/sewer offerings and on the 24/7 emergency service model.
• Mr. Rooter Plumbing: Neighborly-owned plumbing franchise network providing residential and commercial plumbing services. Comparable multi-trade service positioning and direct-to-consumer home services model overlapping with Abacus's plumbing core.
• Benjamin Franklin Plumbing: Nationwide franchise plumbing brand focused on residential service, repairs, and water quality. Highly comparable to Abacus's plumbing, water heater, and water quality offerings and on emphasis on punctuality and warranty-backed service.
• ARS / Rescue Rooter: Multi-brand residential HVAC, plumbing, and electrical services platform operating under ARS, Rescue Rooter, and Brand X. Direct peer on combined plumbing, HVAC, and electrical service delivery to homeowners.
• Bluefrog Plumbing + Drain: Franchise plumbing and drain service brand offering residential plumbing repair, drain cleaning, and water quality services. Comparable service mix and customer segment to Abacus's drain/sewer and water quality lines.
• Goettl Air Conditioning & Plumbing: Southwest U.S. residential HVAC and plumbing provider operating across Arizona, Nevada, and Texas. Comparable multi-trade service portfolio and homeowner focus, with overlapping Texas HVAC market exposure.
• Cool Today: Southeast U.S. residential HVAC, plumbing, and electrical services company owned by a multi-brand home services platform. Directly comparable multi-trade home services model and customer segment.

Broad incumbents

• HomeServe USA: Large home services and home warranty company offering plumbing, HVAC, and electrical service plans and repair coverage. Broader incumbent operating at scale with subscription/membership mechanics comparable to Abacus's VIP program.
• American Home Shield (Frontdoor): National home warranty provider covering home systems and appliances, including plumbing, HVAC, and electrical. Broader incumbent; relevant for membership-style recurring revenue model and cross-trade coverage overlap with Abacus's VIP offering.
• Neighborly (parent company): Holding company operating a portfolio of home service franchises including Mr. Rooter, Benjamin Franklin Plumbing, and others. Broader incumbent; relevant because Abacus sits in the same multi-brand home services holding-company landscape via Wrench Group.

Market position

Strengths5 records

Weaknesses5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Abacus-Recruiting-Employment-Austin-109446561368554
• LinkedInlinkedin.com/company/abacus-austin
• Instagraminstagram.com/abacustechs_austin
• TikToktiktok.com/@abacustechs_austin?lang=en

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about abacus plumbing