RxOne

What RxOne does

RxOne (legally Rx One Care Private Limited) is an Indian digital healthcare platform headquartered in Gurugram, Haryana, operating a consumer-facing marketplace that connects individual patients with healthcare providers for tele-consultations, in-person appointments, and ongoing care management. The platform serves three customer segments: individual patients (primary), healthcare providers/doctors/hospitals, and international patients seeking medical tourism in India — with the company explicitly positioning itself around solving healthcare accessibility challenges in India and worldwide. Core products include a mobile app (Android via Google Play) and web platform (rxone.app) that deliver expert doctor consultations via video/chat, unified digital health record management, vitals tracking (heart rate, blood pressure, blood sugar), smart medication reminders with family notification sync, and a Treatment Companion feature connecting patients with dedicated care managers for milestone tracking.

The underlying technology stack is built on AWS cloud infrastructure with HIPAA-compliant architecture and AES-256 encryption for PHI protection, supported by SOC 2 Type 2 controls and GDPR compliance for multi-jurisdictional data residency. The proprietary Health Data Exchange engine enables cross-provider interoperability for unified patient records. AI features include the GPT-based 'Discover Care Path' treatment planning tool (described as in development), Voice AI capabilities for omnichannel patient engagement, and an AI receptionist offering for hospitals, with related brand 'getrova' extending the voice AI product line into broader B2B provider tooling.

Revenue is generated through transaction fees on tele-consultation appointments, referral/commission fees on integrated third-party services (diagnostic testing, medicine delivery, medical loans, medical visa assistance), and transaction fees on medical device sales through the platform. The pricing model is pay-per-consultation with no published subscription tiers or enterprise contracts. The company has no disclosed funding rounds, parent company, or institutional investor relationships, indicating founder-led private company status. Distribution is asset-light and product-led: Google Play Store, SEO-optimized content footprint (25+ blogs, 11 podcasts, 500+ page sitemap covering 50+ specialty categories), and organic word-of-mouth through family care-sync features.

Name

RxOne

Legal name

Rx One Care Private Limited

Website

https://rxone.app

Company type

Private

Operating status

Operating

Short description

RxOne operates a consumer-facing digital healthcare marketplace connecting Indian and international patients with doctors via tele-consultation, unified health records, vitals tracking, and AI-powered care planning, monetizing through per-consultation fees and third-party service referrals.

Ownership category

akta.pro rank

Product category

Digital Health Platform

NAICS

Offices of Physicians (62111)

SIC

Services-Health Services (8000)

akta.pro primary industry

Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD)

Keywords

• Digital health platform
• Telehealth consultations
• Health records management
• AI healthcare assistant
• Patient care companion

Headquarters

HQ city

Gurugram

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Tele/Video Consultation Fees: Platform facilitates online consultations between patients and healthcare providers. Users pay for tele-consultation services with doctors and specialists available 24/7 via chat or video call.
2. Healthcare Provider Listings & Referrals: Platform connects patients with doctors and hospitals, acting as a referral/matchmaking service. Revenue likely generated from patient bookings and provider visibility.
3. Third-Party Healthcare Services: Facilitates third-party services including diagnostic testing, pharmacy/medicine delivery, medical visa services, medical loan services, and logistics/boarding. Platform likely earns referral fees or commissions on these transactions.
4. Medical Device Sales: Platform provides option to purchase third-party medical devices through the platform. Revenue from device transactions (though disclaimer states RxOne does not own or directly sell devices).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

RxOne is a digital healthcare platform that enables patients to book and conduct tele-consultations with doctors, manage electronic health records, track vitals, receive medication reminders, and follow personalized treatment plans through a mobile application. The platform also serves healthcare providers with practice management, electronic medical records, and patient engagement tools, while integrating third-party services such as diagnostics, pharmacy delivery, medical loans, and medical visa assistance.

Differentiator

Problem solved

Functional benefit

Products and services

• RxOne Mobile App A mobile healthcare platform for patients that enables booking and conducting tele-consultations with doctors, consolidating electronic health records, tracking vitals, receiving medication reminders, and following AI-guided treatment care paths. Designed for individual patients and caregivers seeking convenient, secure digital access to healthcare services.
• RxOne Provider Platform A healthcare provider-facing platform offering practice management, electronic medical records, and patient management tools that integrate with the RxOne patient ecosystem to enable tele-consultations and digital patient engagement. Built for doctors, clinics, hospitals, and diagnostic centers seeking digital practice operations.

Quantifiable outcome

• 500K+ consultations facilitated on platform
• +1 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature6 records

Partnerships

Six partnerships are on record, tiered supporting and core.

• Third-Party Diagnostic Testing ServicessupportingOthersPlatform enables users to engage third-party diagnostic testing services through the RxOne platform. Part of integrated care journey enabling lab tests to be booked alongside consultations.
• Third-Party Pharmacy ServicessupportingOthersPlatform provides option to engage third-party pharmacy services for medicine delivery. Supports prescription fulfillment following consultations.
• Third-Party Medical Loan ServicessupportingOthersPlatform facilitates medical loan/financing services for patients requiring financial assistance for treatments. Addresses affordability barriers to healthcare access.
• Third-Party Medical Visa ServicessupportingOthersPlatform offers medical visa assistance services for international patients seeking treatment in India. Supports medical tourism value proposition.
• Amazon Web Services (AWS)coreTechnology or IntegrationRxOne maintains user health information on AWS cloud infrastructure. AWS servers are HIPAA-compliant for protecting protected health information (PHI). Core cloud infrastructure provider.
• STPI (Software Technology Parks of India)supportingOthersRxOne's headquarters is located at STPI facility in Gurugram, indicating partnership/incubation support from Software Technology Parks of India for the technology startup.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• KareHealth: Emerging AI-driven Indian care-navigation platform competing in the same GPT-powered treatment planning and specialist-routing niche as RxOne's Discover Care Path.
• HealthifyMe: Indian consumer health platform with AI-driven wellness coaching and specialist consultations — overlaps with RxOne's vitals tracking and consumer care-companion positioning.
• DocOn: India-focused digital health startup offering teleconsultation and chronic care management — comparable emerging telehealth player in the same geography as RxOne.

Direct peers

• Practo: India's largest consumer telehealth and doctor-discovery platform offering online consultations, health records, and medicine delivery — directly comparable to RxOne's D2C telehealth and care-navigation model.
• Tata 1mg: India-based digital health platform combining teleconsultations, e-pharmacy, and diagnostic bookings — overlapping with RxOne's integrated care journey across consultations, pharmacy, and lab tests.
• MediBuddy: Indian D2C and enterprise telehealth platform offering video/chat consultations, lab tests, and medicine delivery — closely comparable to RxOne's consumer teleconsultation and care-companion offering.
• MFine: AI-powered Indian telehealth platform connecting patients to specialists via chat/video consultations — directly comparable to RxOne's AI-assisted care-pathway positioning.

Broad incumbents

• Apollo 24/7: Digital health arm of Apollo Hospitals, one of India's largest hospital chains, offering teleconsultations, medicine delivery and diagnostics with strong provider network advantages over RxOne.
• PharmEasy: Indian e-pharmacy and diagnostics platform that has expanded into teleconsultations — overlaps with RxOne's pharmacy and lab-test integrations but operates as a broader retailer.
• Netmeds: Reliance-owned e-pharmacy platform with growing teleconsultation services — comparable in the integrated medicine-delivery and consultation space.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RxOne