australian building and construction group

What australian building and construction group does

Australian Building and Construction Group (ABC Group) is a privately held residential insurance repair contractor headquartered in Fortitude Valley, Brisbane, founded in 2008 by Drew Butler and Dan Sandaver. The company operates as an appointed/authorized repair partner for major Australian insurance companies — including Suncorp, QBE, IAG, RACQ, Youi, Hollard, and Coles Insurance — providing emergency make-safe services, building assessments, specialist reports, and full end-to-end repair coordination through QBCC-qualified project managers. Its core business is B2B2C: insurers appoint ABC Group to manage claims on behalf of their policyholders, and ABC coordinates the work through its curated network of 750+ tradespeople and 1,000+ vendors.

The company has built two proprietary technology assets: Crunchwork, a purpose-built project management and quoting platform, and Virtual Assist, a remote building assessment capability. Operations span Queensland, New South Wales, South Australia, and the ACT, with national 24/7 emergency surge coverage. ABC Group has demonstrated large-scale catastrophe response, including 11,339 make-safes and 3,074 home repairs during the 2022 East Coast Floods, a $2.31B insurance loss event.

Revenue mechanics are driven by negotiated per-repair contract rates paid by insurer clients under authorized-repair arrangements, with revenue concentrated among a small number of large Australian home insurers. The company employs 110+ staff and holds multi-state contractor licensing (QBCC, NSW, SA, ACT). Founder vision references expansion to all states and adjacent construction verticals, indicating an offensive growth posture, though no public funding rounds or revenue figures have been disclosed.

Name

australian building and construction group

Legal name

Australian Building and Construction Group Pty Ltd

Website

https://abcg.com.au

Company type

Private

Founded year

2008

Operating status

Operating

Short description

Australian Building and Construction Group is a privately held Brisbane-headquartered residential insurance repair contractor serving major Australian insurers as an appointed repair partner, providing emergency make-safes, building assessments, and full repair coordination across QLD, NSW, SA, and ACT.

Ownership category

akta.pro rank

Product category

Residential Insurance Repair Services

NAICS

Residential Building Construction (2361), Services to Buildings and Dwellings (5617)

SIC

General Bldg Contractors - Residential Bldgs (1520), Construction - Special Trade Contractors (1700)

akta.pro primary industry

Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL)

akta.pro secondary industries

Post-Disaster Whole-Home Rebuild (Fire/Water/Storm) (HSAPAEAH), Residential Design-Build & Renovation-Integrated Builders (IMAFABAE), Structural Repair & Framing Reconstruction (HSAPAOAG)

Keywords

• Residential insurance repairs
• Emergency make safe services
• Building assessment reports
• Insurance claim project management
• Disaster response repairs

Headquarters

HQ city

Fortitude Valley, Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Insurance Repair Services: ABC Group generates revenue as a contracted repair partner for insurance companies. They provide comprehensive insurance repair services including emergency make-safes, assessments, estimations, quotes, tenders, project management, building supervision, and trade coordination. The company is appointed by insurance companies to handle residential property repairs for policyholders filing claims.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Australian Building and Construction Group is an appointed residential insurance repair partner that delivers end-to-end property repair services on behalf of insurance companies. Its services span emergency make-safe response (24/7), building assessments, specialist trade reports (electrical, plumbing, roofing), and full insurance repair coordination managed by licensed project managers. The offering is delivered through a national tradesperson network and supported by the proprietary Crunchwork project management platform and Virtual Assist remote-assessment software.

Product overview

Australian Building and Construction Group (ABC Group) is a residential insurance repair services provider operating since 2008. The company offers an integrated suite of services comprising Emergency Make Safe (24/7 response), Building Assessment Reports, Specialist Trade Reports (electrical, plumbing, roofing), and full Insurance Repairs Coordination. These services are underpinned by the company's proprietary Crunchwork project management platform, which streamlines communication and progress tracking throughout the repair lifecycle. ABC Group operates as an approved repair partner for major Australian insurers, managing claims from initial notification through to completion and lifetime guarantee.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Make Safe Service 24/7/365 emergency response service aimed at securing and protecting damaged residential properties from further harm after storms, accidents, or natural disasters, targeting a 3-hour on-site response.
• Building Assessment Reports On-site evaluation of damaged properties by qualified experts to document damage, articulate scopes of work for repairs, and submit quotes to the insurer; includes virtual assessment options via Virtual Assist for rural and regional customers.
• Specialist Reports Trade-specific reports (electrical, plumbing, roofing, etc.) that validate cause of damage and substantiate insurance claims, typically delivered within four days.
• Insurance Repairs Coordination End-to-end project management of the repair lifecycle, including claims navigation, trade coordination, building supervision, and quality oversight by QBCC-qualified project managers, from initial assessment through to completion and lifetime guarantee.

Named customers11 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Partnerships

Eight partnerships are on record, tiered core.

• SuncorpcoreChannel Partner/ Reseller/ DistributorSuncorp is one of Australia's major insurance companies. ABC Group operates as an authorized repair partner providing residential property repair services for Suncorp policyholders. This is described as a strategic partnership where ABC Group is trusted to deliver quality repair services.
• QBEcoreChannel Partner/ Reseller/ DistributorQBE is a global insurer with significant Australian operations. ABC Group is an approved repair partner managing residential insurance claims for QBE policyholders, providing assessments, emergency make safe services, and full property repairs.
• YouicoreChannel Partner/ Reseller/ DistributorYoui is an Australian insurance provider. ABC Group works as their authorized repair partner, delivering residential repair services for Youi policyholders filing insurance claims.
• IAG (Insurance Australia Group)coreChannel Partner/ Reseller/ DistributorIAG is one of Australia's largest insurers. ABC Group secured IAG as a state-wide partner, testament to the trust placed in their team of experts. ABC Group manages property repairs for IAG policyholders across multiple states.
• RACQcoreChannel Partner/ Reseller/ DistributorRACQ is Queensland's largest insurance company and motoring organization. ABC Group operates as a state-wide repair partner for RACQ, managing residential property repairs for their members.
• HollardcoreChannel Partner/ Reseller/ DistributorHollard is an Australian insurance company. ABC Group partners with Hollard to provide residential repair services for their policyholders.
• Coles InsurancecoreChannel Partner/ Reseller/ DistributorColes Insurance is offered through the Coles retail chain. ABC Group provides authorized repair partner services for Coles Insurance policyholders.
• Local Trades and SupplierscoreImplementation/ SI/ Consulting PartnerABC Group maintains a national supply chain network of local tradespeople and suppliers. The network includes over 750 tradespeople and 1000+ Australian businesses. Local trades are engaged to help rebuild homes and communities, with preference given to local trades who know the area.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Johns Lyng Group: ASX-listed Australian insurance building and restoration services group; operates as an approved repairer for major insurers across catastrophe response, commercial, and residential insurance repairs. The closest publicly traded comparable to ABC Group, with overlapping customer base (insurers), similar service lines (make safe, assessment, rebuild), and an even broader national footprint.

Broad incumbents

• BELFOR Australia: Australian arm of BELFOR, the global leader in disaster recovery and property restoration. Offers comparable services (emergency make safe, water/fire/storm damage restoration, reconstruction) to insurance clients nationally. Larger and more diversified than ABC Group, but competes for the same insurer panel appointments and catastrophe response contracts.
• Sedgwick: Global claims management and loss adjusting firm that bundles managed repair services to insurance clients. Operates in Australia and competes for the same insurance repair panel assignments as ABC Group. Much broader scope (claims adjusting, total loss management) but directly comparable on the managed repair / building services segment.
• Crawford & Company: Global claims management and disaster restoration services provider with Australian operations. Competes for insurance repair and restoration contracts as part of its broader managed-claims offering, serving many of the same insurers as ABC Group. Larger scale and broader geographic reach make it a broad incumbent rather than a direct specialist peer.
• Polygon Group: European-headquartered property damage restoration and temporary climate-control provider with Australian presence. Offers directly comparable services (water damage, fire restoration, mould remediation) to insurance and property clients. Operates internationally and at greater scale, positioning it as a broad incumbent rather than a niche peer.
• SERVPRO: Large North American franchise network for fire, water, and storm damage restoration serving insurance clients. While geography and franchise structure differ, the service offering (emergency response, mitigation, rebuild) and insurer-customer base are closely analogous to ABC Group's repair workflow. Useful benchmark for scaling a restoration brand through network economics.
• Paul Davis Restoration: North American franchise network providing property damage restoration and reconstruction services to insurance clients. Comparable service mix (emergency response, mitigation, full rebuild) and customer base (insurers), though geographically distinct. Represents another franchise-based benchmark for scaling repair services via a distributed contractor network.
• Rainbow International Restoration: Restoration and cleaning franchise network (part of Neighborly) serving insurance and property clients across multiple geographies. Overlapping services (water/fire/storm restoration, emergency make safe) and insurer customer base make it a useful adjacent comparable for the residential insurance repair category.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/abcgroup4006
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Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about australian building and construction group