Hastings County

What Hastings County does

Hastings County is a two-tier municipal government (legal name: Corporation of the County of Hastings) headquartered in Belleville, Ontario, delivering upper-tier statutory services to 14 member municipalities spanning approximately 5,513 square kilometers from the Bay of Quinte to Algonquin Park, making it the second largest county in Ontario by area. Its service portfolio covers Community and Human Services (social housing through the wholly-owned Hastings Local Housing Corporation with 1,473 directly owned units, child care system administration across 71 licensed centre and 89 home child care sites, Ontario Works financial assistance, and homelessness prevention including the 2026 HomeForward program), Emergency Services (paramedic services and emergency management), Long-Term Care (Hastings Manor in Belleville and Centennial Manor in Bancroft), Planning and Development (consent applications, official plan amendments, zoning), Provincial Offences Administration (POA court, fine collection, Part III prosecution since 2022), Economic Development, and a Family Physician Recruitment Program (launched 2006; 25 doctors signed, 20 still practicing). The County operates a wholly-owned subsidiary, the Hastings Local Housing Corporation, as a core operating arm for social housing.

The technology platform is built on best-of-breed SaaS rather than proprietary systems: CloudPermit for cloud-based planning consent applications, Bids & Tenders for digital procurement, Paytickets.ca for online POA fine payments, ArcGIS for interactive mapping and the 2023 Demographic Data Application, a Social Housing Application Portal, and the Rent Connect GIS-based landlord-tenant matching tool. Service delivery is multichannel, combining four physical service offices (Belleville, Quinte West, Bancroft, Madoc) with self-serve digital portals. The County holds a strong statutory and regulatory position as an upper-tier Ontario municipality and is governed by County Council, currently led by Warden Bob Mullin and Chief Administrative Officer Connor Dorey.

Revenue is primarily tax-funded through property tax levies across the 14 member municipalities, supplemented by provincial and federal program transfers (Reaching Home, CWELCC, Ministry of the Attorney General for POA), social housing rents (approximately 30% of gross household income for rent-geared-to-income tenants), POA fine collections, and transaction-based fees (e.g., $1,200 consent application fee, $5 FOI application fee, $22/day child care cap under CWELCC effective January 2025). The go-to-market is non-commercial in nature: the County is not a seller to external customers but a publicly accountable service provider to a defined resident population, with civic engagement (council meetings, public consultations, newsletter, Facebook, Instagram) serving as the primary constituent communication model.

Name

Hastings County

Legal name

Corporation of the County of Hastings

Website

https://hastingscounty.com

Company type

Public

Operating status

Operating

Short description

Hastings County is a two-tier municipal government in Eastern Ontario, delivering statutory upper-tier services (social housing, child care, Ontario Works, homelessness prevention, POA administration, planning, paramedic and long-term care) to 14 member municipalities serving approximately 300,000 residents across 5,513 sq km.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Community Housing Services (62422), Individual and Family Services (6241), Child Care Services (6244), Temporary Shelters (624221)

SIC

Services-Social Services (8300), Operators Of Apartment Buildings (6513), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Family & Child Benefits Administration (Child Allowance, Parental Leave) (BPAIAKAD), Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Municipal government services
• Social housing programs
• Child care services
• Homelessness prevention
• Land use planning

Headquarters

HQ city

Belleville

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Property Tax Revenue: Primary funding source through property taxes levied across 14 member municipalities
2. Provincial Offences Fines: Revenue from provincial offences administration including traffic tickets, parking fines, and court-related fees
3. Social Housing Rent: Rent collection from social housing tenants (approximately 30% of gross household income)

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Hastings County is a two-tier municipal government delivering public services across 14 member municipalities spanning from the Bay of Quinte to Algonquin Park in Eastern Ontario. Core offerings include social housing through the Hastings Local Housing Corporation (1,473 units), licensed child care services (71 centres and 89 home sites), homelessness prevention programs, Ontario Works financial assistance, Provincial Offences administration, planning and development services, physician recruitment, emergency and paramedic services, and long-term care.

Product overview

Hastings County operates as a two-tier municipal government providing a comprehensive suite of public services to its 14 member municipalities spanning from the Bay of Quinte to Algonquin Park. The service portfolio includes core government functions (Administration, Clerk Services, Human Resources, Purchasing & Treasury), community services (Housing Services, Homelessness Prevention, Children's Services with 71 licensed child care sites, Ontario Works financial assistance), development services (GIS Mapping, Planning & Development via CloudPermit platform), justice services (Provincial Offences Administration), health services (Physician Recruitment Program), and economic development (Business Centre with coaching and property resources). The county leverages digital platforms including CloudPermit for planning applications, Bids & Tenders for procurement, and ArcGIS for mapping services to deliver these services to approximately 300,000 regional residents.

Differentiator

Problem solved

Functional benefit

Products and services

• GIS Mapping Services Geographic Information System providing advanced geospatial technologies and interactive maps to support decision-making across communities and agencies, including the Demographic Data Application and Rent Connect rental housing tool.
• Housing Services Social housing services through the Hastings Local Housing Corporation providing 1,473 safe, modest, and affordable housing units for low-income households, including rent supplement programs, Home Ownership Downpayment Assistance Program, and social housing registry.
• Homelessness Prevention Services Comprehensive homelessness response including Coordinated Access system, HomeForward program, Community Response Program, warming centres, Reaching Home federal funding administration, and partnerships with shelter providers.
• Children's Services Early years and child care supports including child care fee subsidies, Canada-Wide Early Learning Child Care (CWELCC) system, licensed child care operator support, EarlyON programs, and before/after school programs across 71 licensed centre sites and 89 home child care sites.
• Purchasing & Treasury Services Procurement services through Bids & Tenders digital portal, vendor management program, tax relief programs for low-income seniors and persons with disabilities, financial management, budgeting, and investment services.
• Provincial Offences Administration Administration of Provincial Offences Act including Part I and Part III prosecution, court support, fine payment processing (online via Paytickets.ca, Interac e-transfer, telephone, mail, in-person), and collections enforcement.
• Planning & Development Services Land use planning including consent applications (severance), official plan amendments, zoning by-law amendments, subdivision applications, and economic development. Uses CloudPermit cloud-based application system.
• Business Centre & Economic Development Business support services including free confidential business coaching, financing resources, commercial property listings, community profile data, and entrepreneur inspiration programs to attract business investment in Hastings County.
• Ontario Works Financial assistance program providing special and discretionary benefits and emergency assistance to residents in financial need, including special benefits and emergency support services across three regional offices.
• Emergency Management and Paramedic Services Emergency Management coordination and Hastings-Quinte Paramedic Services providing emergency response across the County's 14 member municipalities.
• Long-Term Care Services Long-term care services operated through Hastings Manor in Belleville and Centennial Manor in Bancroft, providing residential care for elderly residents.
• Physician Recruitment Program Family physician recruitment incentive program paying $150,000 over 5 years to medical students, residents, or practicing physicians in exchange for 5-year return-of-service in member municipalities. Includes emergency room physician incentives at North Hastings Hospital.

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Eastern Ontario Wardens' Caucus Inc. (EOWC)coreStrategic or Co-development PartnerEOWC consists of 11 counties and single-tier municipalities representing approximately 900,000 property owners across Eastern Ontario. The CAO and Warden of Hastings County are active members participating on committees and boards for regional development and improvement initiatives.
• Local Authority Services (LAS) - Aird & Berlis LLPminorOthersAppointed as Closed Meeting Investigator for Hastings County to conduct investigations into compliance with Municipal Act requirements for meetings closed to the public.
• ADR Chambers Inc. (Benjamin Drory)minorOthersAppointed as Integrity Commissioner to conduct inquiries upon complaint regarding ethical behaviour of Council members under the Municipal Conflict of Interest Act and Code of Conduct.
• Ontario Education Collaborative Marketplace (OECM)minorChannel Partner/ Reseller/ DistributorHastings County participates in procurement conducted by OECM for competitive purchasing of goods and services.
• Enrichment Centre for Mental HealthcoreStrategic or Co-development PartnerPartnership for the HomeForward program delivering holistic case management support, connection skills, and rent subsidies to individuals experiencing chronic homelessness through the By-Name Data system.
• Grace Inn SheltercoreStrategic or Co-development PartnerMulti-faceted agency operating Hastings County's first and only homeless shelter (21 beds) and Shiloh House transitional housing program (6 beds). Partners on after-hours emergency homeless services.
• Canadian Alliance to End Homelessness (CAEH)coreStrategic or Co-development PartnerProvides support with enumeration processes, By-Name List, and Coordinated Access implementation. Works toward preventing and ending homelessness in Canada.
• John Howard SocietyminorStrategic or Co-development PartnerProvides day-time drop-in program services including meal programming, shower and laundry, linkages to health services, and harm reduction for homeless and vulnerable population.
• St. Leonard's SocietyminorStrategic or Co-development PartnerOperates youth emergency shelter (6 beds) and transitional housing (4 beds) in Quinte West for youth without safe alternative living arrangements.
• Quinte HealthcoreStrategic or Co-development PartnerHealthcare partner for physician recruitment at North Hastings Hospital Bancroft, coordinating emergency medicine physician positions.

Scale indicators15 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• County of Northumberland: Ontario two-tier county government in Eastern Ontario serving multiple lower-tier municipalities. Comparable to Hastings County in delivering social housing, child care, Ontario Works, paramedic, long-term care, and planning services under the same provincial municipal framework.
• County of Renfrew: Two-tier Eastern Ontario county providing social services, housing, child care, and long-term care across multiple member municipalities. Highly comparable service portfolio and population scale to Hastings County.
• Prince Edward County: Single-tier Ontario municipality delivering municipal services including social housing, child care, planning, and economic development. Comparable in service mix and Eastern Ontario geography.
• County of Lennox and Addington: Eastern Ontario two-tier county government providing social services, housing, paramedic, and long-term care. Closely comparable governance structure, scale, and rural service delivery model.
• City of Kawartha Lakes: Ontario single-tier municipality providing social housing, Ontario Works, child care, paramedic, and long-term care across a rural-urban geography. Closely comparable service breadth and rural service delivery model.
• United Counties of Stormont, Dundas and Glengarry: Eastern Ontario two-tier county government providing social services, housing, child care, paramedic, and long-term care. Directly comparable governance structure and rural Eastern Ontario service delivery profile.

Regional players

• City of Belleville: Lower-tier member municipality of Hastings County. Comparable as a local Ontario municipal government delivering planning, housing, and community services, but operates as a single-tier urban entity within Hastings's jurisdiction.
• City of Quinte West: Lower-tier member municipality of Hastings County. Comparable as a local Ontario municipality delivering municipal services, but operates independently at the lower tier within the Hastings two-tier system.

Broad incumbents

• City of Greater Sudbury: Large Northern Ontario single-tier municipal government delivering housing, social services, paramedic, and economic development. Comparable municipal service mandate but at significantly larger scale.

Others

• Canadian Alliance to End Homelessness (CAEH): National nonprofit partner working with Hastings County on By-Name List and Coordinated Access. Comparable only as an ecosystem/thematic peer in homelessness policy rather than as a competing service provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HastingsCountyGovt
• Instagraminstagram.com/hastingscounty
• LinkedInlinkedin.com/company/hastings-county

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hastings County