What Andos Computers Montferland does

Andos Computers Montferland is a privately held, sole-location computer services and refurbished-equipment retailer founded in 2015 and based at 's-Heerenbergseweg 5, 7044 AV Lengel, in the Montferland municipality of the Netherlands (Handelsregister 64944158, Arnhem). The company repairs and maintains desktop computers, laptops, notebooks, and printers, and sells second-hand and refurbished laptops, PCs, printers, and networking equipment with warranty. Its core technical service is delivered by an in-house technical team (Technische Dienst), supplemented by a telephone helpdesk, service counter, and a proprietary remote-assistance executable branded 'Hulp op Afstand' (Andos.hulp.exe) that lets technicians view and control a customer's machine with consent.

Service delivery is appointment-only (Alleen op afraak) and combines walk-in visits to the Lengel office, on-site field visits to customer homes and offices (Buitendienst), and remote support. The company also offers personalized computer lessons at home (Les aan Huis) covering email, photo editing, internet banking, and general PC use, targeting less-digitally-experienced local residents. The customer base is entirely individual consumers in the Montferland region; no enterprise or institutional accounts are disclosed.

Revenue is generated through one-time repair and service fees, professional-services billing for support and lessons, and resale of refurbished hardware. Sales channels include direct office service, on-site visits, and listings on the Dutch Marktplaats and Belgian 2dehands.be online marketplaces. There is no public pricing, no disclosed revenue or headcount, no external funding, and no parent company; the business appears owner-operated with a single phone line (0314-369955) and a general email ([email protected]).

Name

Andos Computers Montferland

Legal name

Andos Computers Montferland

Website

https://andos.nl

Company type

Private

Founded year

2015

Operating status

Operating

Short description

Andos Computers Montferland is a privately held, sole-location Dutch computer repair, maintenance, and refurbished-equipment retailer in Lengel, serving individual consumers in the Montferland region via appointment-based in-shop, on-site, and remote support plus Marktplaats and 2dehands.be sales.

Ownership category

akta.pro rank

Product category

Computer Repair and IT Support Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112), Electronic and Precision Equipment Repair and Maintenance (81121)

SIC

Computer & Office Equipment (3570)

akta.pro primary industry

Hardware & Device Support (PC, Mobile, Peripherals) (BPAAACAB)

akta.pro secondary industry

Data Recovery, Device Unlocking & Software Repair Services (CRACAJAJ)

Keywords

• Computer repair services
• Laptop repair services
• Printer repair services
• Refurbished computer sales
• On-site IT support

Headquarters

HQ city

Lengel

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others

Revenue model

1. Product Sales: Sale of new and refurbished laptops, computers, printers, and networking equipment. The business maintains inventory of used and refurbished laptops and PCs with warranty.
2. Repair Services: Computer repair, laptop repair, notebook repair, printer repair, and maintenance services. Includes both in-shop repairs and on-site/field service visits.
3. Technical Support Services: Phone helpdesk, service counter support, and remote assistance services for resolving computer problems.
4. Computer Lessons: In-home computer training sessions covering email, photo editing, internet banking, and general computer usage.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels1 record

Core offering

Andos Computers Montferland provides in-shop, on-site, and remote computer repair, maintenance, and technical support services for desktops, laptops, notebooks, and printers. The business also sells used and refurbished laptops, PCs, printers, and networking equipment with warranty, and offers personalized at-home computer lessons.

Product overview

Andos Computers Montferland is a local computer repair and IT services company offering a comprehensive range of technical support solutions. The core offering consists of repair services for computers, laptops, notebooks, and printers, complemented by maintenance services. The company also sells second-hand and refurbished laptops and PCs with warranty. Service delivery includes in-store repairs, on-site technical support at customer locations, remote assistance via Hulp op Afstand (remote desktop support), a telephone helpdesk, and personalized computer lessons at home.

Differentiator

Problem solved

Functional benefit

Products and services

• Computer Repair Services Diagnostics, hardware repairs, and software troubleshooting for desktops and laptops, delivered for local individual consumers.
• Laptop and Notebook Repair Specialized repair services for laptops and notebooks including screen replacement, keyboard repair, and component upgrades.
• Printer Repair Repair services for various types of printers addressing hardware and software issues.
• Maintenance Services Preventive maintenance and servicing (onderhoudsbeurten) to keep computers and related equipment in optimal working condition.
• Second-hand and Refurbished Laptops and PCs Sale of used and refurbished laptops, computers, printers, and networking equipment with warranty, available in stock for individual consumers.
• Remote Support (Hulp op Afstand) Remote assistance allowing technicians to view and control the customer's computer with their approval to resolve issues, delivered via a downloadable remote desktop tool (Andos.hulp.exe).
• On-site Technical Service Technical support delivered at the customer's home or office location for problem resolution.
• Computer Lessons at Home Personalized computer instruction at home covering email, photo editing, internet banking, and general computer usage, targeted at individual consumers wanting to build basic skills.
• Phone Helpdesk Service Telephone-based helpdesk for immediate assistance with small computer problems and inquiries, available during office hours.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Coolblue: Major Dutch and Benelux electronics retailer with an in-house service and repair organization for computers, laptops, and peripherals. Comparable because it competes with Andos for the same consumer/SMB repair and equipment customers in the Netherlands, but at vastly greater scale and with a centralized rather than local service model.
• MediaMarkt Nederland: Large Dutch consumer electronics retail chain with installation, support, and repair services for PCs, laptops, and printers. Comparable as a national incumbent offering overlapping device support and equipment sales, against which a local shop like Andos competes on personal service rather than price or breadth.
• BCC (NL): Dutch consumer electronics and home appliance retailer with associated service offerings. Comparable because it sells computers, laptops, and peripherals to similar Dutch consumer and small-business buyers and bundles service/warranty options that overlap with Andos's repair and refurbishment value proposition.
• Staples Nederland: Dutch office and IT supplies retailer serving SMBs and consumers with computers, peripherals, and related services. Comparable because it overlaps with Andos on equipment sales and IT support for small Dutch businesses, particularly those buying printers, networking gear, and PCs.
• Apple (Authorized Service Provider network): Apple operates its own retail and authorized service provider network delivering repairs, support, and training for Mac/iOS devices across the Netherlands. Comparable as a large incumbent that captures a share of the same local Apple-user repair and support demand that Andos addresses, especially for users willing to travel to bigger service centers.

Direct peers

• Amac: Dutch Apple Premium Reseller that combines retail sales of computers and peripherals with in-store service, repairs, training, and support. Most directly comparable peer in the Netherlands: same mix of product sales + repair/helpdesk + customer training, targeting consumer and small-business buyers in a similar Dutch regional footprint.
• Refurbed: Pan-European marketplace/vendor of refurbished consumer electronics (laptops, PCs, tablets) sold with warranty. Directly comparable to Andos's refurbished laptop/PC sales line, but operates at marketplace scale across multiple EU countries rather than from a single Dutch shop.
• Swappie: European refurbished consumer electronics retailer (primarily smartphones, expanding into laptops and other devices) selling with warranty. Comparable business model to Andos's refurbished equipment stream, though Swappie is more verticalized, online-native, and operates across multiple European markets.

Emerging players

• Back Market: Global refurbished electronics marketplace active in the Netherlands and Belgium with warranty-backed second-hand laptops and computers. Comparable because it draws the same price-sensitive buyers that Andos targets with its refurbished inventory, raising competitive pressure on Andos's second-hand equipment pricing and reach.

Others

• iFixit: Global repair-guide and parts/tools platform widely used by professional and prosumer repair shops. Comparable as an enabler/ecosystem participant: Andos's in-house technical team draws on the same parts supply chain and repair knowledge base, and iFixit is a reference point for how consumers triage problems before they ever reach a local shop.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Andos Computers Montferland