carlog
carlog is the free digital customer portal of Porsche Konstruktionen GmbH & Co KG (Porsche Holding / Volkswagen Group, Salzburg), offering vehicle owners a web and mobile app for stored vehicle data, maintenance reminders, dealer search, and single sign-on access to affiliated Porsche Holding Group services such as insurance, financing, and EV charging.
- Company typePrivate
- Founded2009
- HeadquartersSalzburg, Austria
- Headcount1–10
- GTM typeB2C
- OfferingSoftware
What carlog does
carlog is the digital customer portal of Porsche Konstruktionen GmbH & Co KG, an Austrian limited partnership headquartered in Salzburg and jointly owned by Porsche Holding Gesellschaft m.b.H. and Volkswagen Holding Österreich GmbH. The platform provides individual vehicle owners — primarily customers of brands distributed through the Porsche Holding Group — with a web portal and native iOS/Android applications for centralized vehicle management, including stored vehicle data (VIN, registration, engine and fuel details), proactive maintenance reminders (inspection, tire change, motorway vignette, first-aid kit), a map-based dealer search with bookmarking, and an integrated TopCard customer-care overview. Underlying architecture centers on a Keycloak-powered single sign-on identity layer that links a single carlog account to multiple Porsche Holding Group services such as Porsche Bank, Porsche Versicherungs AG, MOON POWER, Allmobil, ARAC, and Porsche Austria.
The platform is explicitly free of charge to end users under Terms of Use v3.0 (status 3 March 2026); monetization is indirect, via referral of users to paid digital products and services offered by Porsche and selected partners, with contracts concluded directly between the user and the partner. GTM motion is primarily captive: customers are acquired through the Porsche Holding dealer network and direct app-store downloads, with no external sales or marketing infrastructure disclosed. Operationally, IT services are provided in-house by Porsche Informatik GmbH, and customer data is processed jointly across Porsche Holding Group entities under Privacy Policy v5.0 (July 2025) for personalized service and direct marketing.
Strategically, carlog functions less as an independent product business and more as a captive customer-engagement and identity layer for the Porsche Holding / Volkswagen Group ecosystem. With 1–10 employees, no disclosed revenue, no funding, and no independent customer base outside the parent group's vehicle universe, the platform's economic value is best understood as a vehicle for cross-sell, retention, and first-party data orchestration across affiliated insurance, financing, charging, car-sharing, and dealer services rather than as a standalone SaaS or consumer-internet business.
carlog firmographics
Firmographics- Name
- carlog
- Legal name
- Porsche Konstruktionen GmbH & Co KG
- Website
- https://carlog.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- carlog is the free digital customer portal of Porsche Konstruktionen GmbH & Co KG (Porsche Holding / Volkswagen Group, Salzburg), offering vehicle owners a web and mobile app for stored vehicle data, maintenance reminders, dealer search, and single sign-on access to affiliated Porsche Holding Group services such as insurance, financing, and EV charging.
- Ownership category
- akta.pro rank
Where carlog is headquartered
LocationHeadquarters
- HQ city
- Salzburg
- HQ country
- Austria
- HQ region
- Europe
Offices1 record
Markets served
carlog business model
Business model- GTM type
- B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Free Core Platform: The core carlog platform is provided free of charge to end customers. Revenue is not generated directly from the platform usage itself.
- Digital Products and Services Marketplace: Users can purchase additional features and functionalities for their vehicles from Porsche and selected partners through the carlog platform. Contracts are concluded directly between the user and the third-party provider.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free Core Access |
Distribution channels3 records
Marketing channels2 records
carlog product offering
Product offeringCore offering
carlog is a web-based customer portal and native iOS/Android application that serves individual vehicle owners in the Porsche Holding Group ecosystem. The platform stores vehicle information, provides maintenance and inspection reminders, supports map-based dealer search and contact, and offers the TopCard customer-care program. Additional digital products and services from Porsche and selected partners can be purchased through the platform, with contracts made directly between the user and the offering provider.
Product overview
Carlog is a customer portal platform consisting of a web-based portal and native mobile applications (iOS and Android) that provides centralized vehicle management and digital services for Porsche and affiliated brand customers. The core offering centers on the carlog portal and app, which serve as a single sign-on (SSO) entry point to access vehicle information stored in My Garage, dealer services via My Dealers & Dealer Search, and TopCard services. The platform is organized into interconnected modules including account management (My Account), vehicle data and services (My Garage & Vehicle Detail Pages, Reminder Features, TopCard), communication tools (My Inbox, Contact Forms), and dealer services (My Dealers & Dealer Search). Users can also access additional paid digital products and services from Porsche and selected partners through the platform. The service is free of charge for users, with contracts for additional functions offered directly by the respective partner.
Differentiator
Problem solved
Functional benefit
Brands
- TopCard: Customer care program offering services for vehicles, accessible through carlog portal.
- My Garage
- Sharetoo Carsharing
- Smart Driver App
Products and services
- carlog Portal A web-based customer portal that provides individual vehicle owners with centralized access to stored vehicle information, maintenance reminders, dealer search, TopCard services, and connected services through single sign-on.
- carlog App A native smartphone application for iOS and Android that provides individual vehicle owners with mobile access to carlog vehicle information, maintenance reminders, dealer search, TopCard services, and connected services.
- TopCard A vehicle customer-care program whose available services are shown for each vehicle and can be purchased online through the carlog platform.
Companies that use carlog
Customer profileSegments2 records
Ideal customer profiles2 records
carlog technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature5 records
carlog partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Porsche Austria GmbH & Co OGcoreJoint controller for personalized customer experience through profiling. Processes customer data centrally to create individual customer profiles and segments for personalized offers and information across the Porsche Holding Group.
- Allmobil GmbHcoreJoint controller for personalized customer experience through profiling. Part of the central customer data management office within the Porsche Holding Group.
- Porsche Bank AGcoreJoint controller for personalized customer experience. Customer data including financing information is processed centrally for personalized service delivery.
- Porsche Versicherungs AGcoreJoint controller for personalized customer experience. Processes insurance-related customer data for personalized insurance offerings.
- Volkswagen Versicherungsdienst GmbHminorJoint controller for personalized customer experience. Located in Vienna, processes insurance-related customer data within the group.
- ARAC GmbHminorJoint controller for personalized customer experience within the Porsche Holding Group ecosystem.
- MOON POWER GmbHminorJoint controller for personalized customer experience. Electric charging services provider within the Porsche Holding Group.
- Porsche Informatik GmbHcoreIT service provider for carlog. Manages announcement delivery and technical infrastructure supporting the customer portal.
- Private DealerscoreAuthorized dealers of Porsche Holding Group brands act as service partners, providing vehicle data and receiving customer referrals through the carlog platform.
- Porsche Holding Gesellschaft m.b.H.corePrimary shareholder of Porsche Konstruktionen GmbH & Co KG, the operating entity behind carlog.
- Volkswagen Holding Österreich GmbHcoreShareholder of Porsche Konstruktionen GmbH & Co KG, representing the Volkswagen Group interest in the joint venture.
Recent moves6 records
Expansion highlights4 records
carlog competitors and assessment
Company assessmentDirect peers
- My Porsche: Porsche AG's own global connected-car and customer portal. Directly comparable to carlog on core functionality (vehicle management, dealer search, service booking, ownership hub) but operated by the OEM rather than by the importer/distributor entity, and available globally.
- BMW Connected / My BMW: BMW Group's official customer and connected-car app. Mirrors carlog's mix of vehicle data, service reminders, dealer locator, and remote functions; competes for the same connected-owner attention budget.
- Mercedes me: Mercedes-Benz's connected-car and customer platform. Comparable on vehicle information, service booking, dealer search, and digital marketplace for in-car features (e.g., EQ subscriptions).
- Audi connect / myAudi: Audi's customer portal and connected-car app. Direct competitor within the VW Group ecosystem; offers vehicle status, service appointments, and digital feature purchases comparable to carlog.
- Volkswagen We Connect: Volkswagen brand's official connected-car and customer app. Direct intra-group competitor, overlapping with carlog on service reminders, dealer search, and digital services.
- FordPass: Ford's owner app offering vehicle status, maintenance scheduling, dealer locator, and roadside assistance — feature-for-feature analogous to carlog but at global scale.
- OnStar (General Motors): GM's connected-vehicle and safety platform. Provides in-car services plus a companion customer portal with dealer/service integration comparable to carlog.
- Tesla App: Tesla's owner app for vehicle control, service scheduling, and software purchases. A benchmark for OEM digital portals with integrated feature-marketplace mechanics.
- Volvo Cars App: Volvo's customer and connected-car app. Comparable in scope (vehicle data, service booking, dealer locator, digital services), targeting a similar premium-owner demographic.
Emerging players
- Stellantis Free2Move / My Citroën / My Peugeot: Stellantis's connected mobility and customer platform spanning multiple brands. Partial overlap with carlog — covers service booking, vehicle data, and mobility services across a multi-brand ecosystem, similar to carlog's role inside Porsche Holding.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
carlog social profiles
Digital presencecarlog financial estimates
Financial estimateRevenue estimate
Valuation estimate
carlog leadership team
Management profileNumber of profiles
carlog funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
carlog M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about carlog
What does carlog do?
carlog is a web-based customer portal and native iOS/Android application that serves individual vehicle owners in the Porsche Holding Group ecosystem. The platform stores vehicle information, provides maintenance and inspection reminders, supports map-based dealer search and contact, and offers the TopCard customer-care program. Additional digital products and services from Porsche and selected partners can be purchased through the platform, with contracts made directly between the user and the offering provider.
Is carlog a public or private company?
carlog is a private company. It is classified as corporate owned and is currently operating.
When was carlog founded?
carlog was founded in 2009. It employs 1 to 10 people.
Where is carlog based?
carlog is headquartered in Salzburg, Austria, in the Europe region.
How does carlog make money?
Two revenue lines are on record. Free Core Platform is the primary driver. The others are digital Products and Services Marketplace.
Who are carlog's main competitors?
Direct peers on record are My Porsche, BMW Connected / My BMW, Mercedes me, Audi connect / myAudi, Volkswagen We Connect, FordPass, OnStar (General Motors), Tesla App and Volvo Cars App. Stellantis Free2Move / My Citroën / My Peugeot is listed as an emerging player.
Does carlog have an API?
No public API is recorded for carlog.